Holloway Terrace Fire Company

What Holloway Terrace Fire Company does

Holloway Terrace Fire Company (legal entity: Holloway Terrace Fire Company No. 1, Inc.) is a private, nonprofit volunteer fire and EMS organization incorporated in Delaware in 1948 and operating continuously since its founding on September 20, 1921. Headquartered at 700 West Avenue, New Castle, Delaware (Station 20), the company serves residents and property owners in Holloway Terrace and surrounding areas of New Castle County, delivering fire suppression, emergency medical services, vehicle and structural rescue, and specialized marine and dive team operations. It was the first fire company in Delaware to provide a River Rescue Unit (1948) and the first in the state's Volunteer Fire Service to deploy self-contained breathing apparatus with a mobile air cascade system.

The company's technology base is physical and operational rather than software-driven. Its fleet includes engines with Waterous pumps (1,250 GPM), foam systems, multiple attack lines, ambulances, a 27-foot Boston Whaler Class C Fire Boat, Zodiac and Jon boats for swift-water rescue, Hurst hydraulic rescue tools, SCBA, and a mobile command vehicle with CAD integration, 800 MHz radios, marine band radio, and AED/trauma equipment. EMS documentation is handled through DEMRS (Delaware Emergency Medical Reporting System). Call volumes grew to 1,151 fire responses and 2,029 EMS responses in 2025, with 2026 YTD through July 27 already at 588 fire and 1,017 EMS calls. The company maintains formal mutual aid agreements with neighboring fire companies (stations 22, 226, 222, 325, Zone Fire Police) and is a charter member of the New Castle County Volunteer Firemen's Association.

Revenue is not publicly disclosed and the emergency services are delivered free of charge. The principal fee-for-service revenue comes from banquet hall rental at $800 plus a $100 refundable security deposit for events up to 235 guests, with catering at $17 per person (minimum 75 attendees) and bar services ranging from $12 to $15 per person. Capital-intensive assets, such as the 2007 Chevy 5500 Special Operations 20 dive team support unit, have historically been funded through D.E.M.A. homeland security grants rather than operating revenue. Distribution is entirely local and direct: emergency services via 911 dispatch, hall bookings via phone or website contact form, and volunteer recruitment via online application on ht20fc.com.

Name

Holloway Terrace Fire Company

Legal name

Holloway Terrace Fire Company No. 1, Inc.

Website

https://ht20fc.com

Company type

Private

Founded year

1921

Operating status

Operating

Headcount range

1–10 employees

Short description

Holloway Terrace Fire Company is a nonprofit volunteer fire and EMS organization (Station 20) founded in 1921 and serving New Castle, Delaware. It delivers fire suppression, emergency medical, marine, and dive rescue services free of charge to residents, with hall rental and catering as a secondary revenue stream.

Ownership category

akta.pro rank

Product category

Fire and Emergency Services

NAICS

Ambulance Services (62191), Ambulance Services (621910)

akta.pro industry

PRIMARYBPAIAGAB

Fire & Rescue Services (Fire Suppression, Rescue)

Business & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)

SECONDARYBPAIAGAC

Emergency Medical Services (EMS) & Ambulance Services

Business & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)

SECONDARYHLAJAGAC

Emergency Medical Services (EMS) Operations & Dispatch

Healthcare & Life Sciences/Public Health, Government & Regulators/Emergency Preparedness, Disaster Response & EMS Coordination

Keywords

• Volunteer fire services
• Emergency medical services
• Fire suppression response
• Marine rescue operations
• Banquet hall rentals

Headquarters

HQ city

New Castle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Others

Revenue model

1. Emergency Services: Provides fire suppression, rescue, and emergency medical services to the community as a volunteer organization. Services are delivered free of charge to residents responding to 911 emergencies.
2. Hall Rental: Banquet hall rental for weddings, anniversaries, birthdays, retirements, and corporate functions. Hall accommodates up to 235 people with full-service bar available. Rental fee is $800 plus $100 refundable security deposit.
3. Catering and Event Services: Dinner buffet catering service at $17 per person for events with 75+ attendees. Bar services available including open bar ($15/person/4 hours) and draft beer/wine/soda options ($12/person/4 hours). Additional menu add-ons available for additional fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Holloway Terrace Fire Company is a volunteer fire and EMS organization that delivers 24/7 fire suppression, rescue, and emergency medical services to Holloway Terrace and surrounding New Castle County, Delaware. The company operates a fleet of 20+ apparatus including engines, ambulances, marine units, dive team support, and a mobile command vehicle, supplemented by a banquet hall rental and catering service for community events.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Fire Suppression Services Volunteer fire suppression and emergency response services covering structural fires, vehicle fires, commercial vehicle incidents, brush fires, and mutual aid responses for the Holloway Terrace community in New Castle County, Delaware. Delivered free of charge via the New Castle County 911 dispatch system.
• Emergency Medical Services (EMS) Volunteer ambulance and emergency medical care services including documentation in the DEMRS (Delaware Emergency Medical Reporting System). Recorded 2,029 EMS responses in 2025.
• Dive Team Services Specialized inland water rescue, swift water rescue, and dive team operations using Zodiac and Jon boats, plus a custom dive team support vehicle, for water-related emergencies in the service area.
• Marine Unit Services River and waterway fire and rescue operations using the 2008 Boston Whaler 27-foot Challenger Class C Fire Boat and related marine equipment for water-based emergencies.
• Hall Rental Banquet hall rental service for weddings, anniversaries, birthdays, retirements, and corporate functions with capacity up to 235 guests and a full-service bar. Rental fee is $800 plus a $100 refundable security deposit.
• Catering and Bar Services Dinner buffet catering at $17 per person for events with a minimum of 75 attendees, plus bar service options including open bar ($15 per person/4 hours), draft beer/wine/soda ($12 per person/4 hours), and additional menu add-ons.

Quantifiable outcome

• Over 3,000 combined emergency responses annually (fire and EMS)
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• New Castle County Volunteer Firemen's AssociationcoreStrategic or Co-development Partner · 1 January 1921Holloway Terrace Fire Company is one of the original charter members of the New Castle County Volunteer Firemen's Association, formed at a meeting held at Holloway Terrace. Many of its officers and members have served in key leadership roles throughout the County and State Associations.
• New Castle County Emergency Operations CentercoreStrategic or Co-development PartnerCounty-level emergency coordination center providing dispatch services and interoperability for live fire operations broadcasts.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Minquadale Fire Company: Volunteer fire company serving New Castle County, Delaware — directly comparable as a fellow designated 911 response company in the same county providing fire suppression, EMS, and mutual aid under the same county association framework.
• Brandywine Hundred Fire Company: Adjacent New Castle County volunteer fire/EMS company; directly comparable service territory, dispatch framework, apparatus fleet, and volunteer operating model.
• Talleyville Fire Company: Volunteer fire and EMS company in New Castle County, Delaware operating under the same New Castle County Volunteer Firemen's Association, with similar volunteer-driven fire/EMS response and community hall rental model.
• Cranston Heights Fire Company: Volunteer fire and EMS company in New Castle County, Delaware providing equivalent fire suppression, EMS, and mutual aid services under the same county dispatch system.
• Five Points Fire Company: Volunteer fire company in New Castle County providing comparable fire and EMS response; shares the same regulatory framework, mutual aid network, and volunteer-driven operating model.
• Port Penn Volunteer Fire Company: Volunteer fire and EMS company in southern New Castle County operating under the same county association and dispatch framework with similar volunteer-driven service delivery.
• Odessa Fire Company: Volunteer fire and EMS company in New Castle County, Delaware; comparable in size, volunteer-driven service model, and integrated 911 dispatch response.
• Delaware City Fire Company: Volunteer fire company serving Delaware City in New Castle County, providing parallel fire suppression, EMS, and community services under the same county association.

Broad incumbents

• New Castle County Emergency Services: County-level public safety authority that dispatches and coordinates Holloway Terrace and other volunteer fire companies in New Castle County — broader incumbent framework that includes the company's service territory.
• Wilmington Fire Department: Career (non-volunteer) fire department serving Wilmington, Delaware within the same New Castle County region; provides overlapping fire/EMS capabilities as a larger incumbent public agency.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/holloway-terrace-fire-company

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Holloway Terrace Fire Company