huisartsenpost Amersfoort

What huisartsenpost Amersfoort does

Huisartsenspoedpost Eemland (legal entity: Huisartsen Eemland, operating also as "Emergency Care Centre Eemland") is a regional emergency general practitioner (GP) service based in Amersfoort, Netherlands. The organization is the designated after-hours GP post for the Eemland region, providing urgent primary care during evenings (after 17:00), nights, weekends, and public holidays when regular GP practices are closed. It serves residents of Amersfoort and surrounding municipalities including Barneveld, Baarn, Bunschoten, Leusden, Nijkerk, Putten, Scherpenzeel, Soest, Voorthuizen, Woudenberg, and more than 20 additional towns and villages, with select postal code exceptions that route patients to neighboring posts in Hilversum, Harderwijk, Ede, or Zeist.

The service is delivered through a digital-first triage model. Patients can initiate contact via the online "urgentiecheck" questionnaire (built on the spreekuur.nl digital consultation platform), by telephone (085-7731100), or in person at Maatweg 3, Amersfoort — physically co-located with Meander Medisch Centrum hospital and its on-site service pharmacy (dienstapotheek). In July 2024 the organization introduced a digital assistant that automates the initial telephone intake, capturing complaint description, demographic data, and location before handing the caller to a triage nurse. The organization is integrated with the national Landelijk Schakelpunt (LSP) patient data exchange, with consent managed through Volgjezorg, enabling clinicians to retrieve a patient's medical history from their regular GP during treatment and automatically send visit reports back. The website and patient-facing channels operate in five languages (Dutch, English, Polish, Arabic, Turkish).

The revenue model is anchored in reimbursement from the Dutch basic health insurance package (basisverzekering), with emergency GP care explicitly excluded from the patient's annual deductible (eigen risico). Published unit pricing includes €224.25 per in-person consultation, €336.38 per home visit, and €35.00 per telephone triage consultation. Non-EU residents without Dutch coverage pay on-site and receive an invoice for their own insurer. Beyond core after-hours GP services, the organization offers coordinated care programs (Zorgprogramma's) covering elderly care, cardiometabolic disease, COPD, mental health (GGZ), youth care (POH-jeugd), lifestyle intervention (GLI), and palliative care, alongside a regional data platform (Regionaal Dataplatform) and the MITZ medical information system. The entity is a private Dutch healthcare organization with no disclosed funding rounds, acquisitions, or public-market presence; revenue is not publicly disclosed.

Name

huisartsenpost Amersfoort

Legal name

Huisartsen Eemland

Website

https://huisartsenposteemland.nl

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Huisartsenspoedpost Eemland is the designated after-hours emergency GP service for the Eemland region in the Netherlands, providing urgent primary care to residents of Amersfoort and surrounding municipalities via digital triage, telephone intake, and on-site consultation.

Ownership category

akta.pro rank

Product category

Out-of-hours emergency GP services

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ)

akta.pro secondary industries

Symptom Checker & Self-Triage Platforms (HLALAJAB), 24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)

Keywords

• Emergency GP services
• Out-of-hours primary care
• Urgent medical triage
• After-hours general practice
• Digital patient intake

Headquarters

HQ city

Amersfoort

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Basic Health Insurance Reimbursement: Emergency GP care is covered under the Dutch basic health insurance package (basisverzekering). Costs do not count toward the patient's deductible (eigen risico). The organization bills insurance companies directly for consultations, visits, and triage consultations.
2. Out-of-Pocket Payments: Non-EU residents who are not covered by Dutch health insurance must pay on-site. They receive an invoice that can be submitted to their own insurance provider for reimbursement.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Huisartsenspoedpost Eemland delivers emergency general practitioner care for the Eemland region during out-of-office hours (weekday evenings from 17:00, nights, weekends and public holidays). Patients access care through an online urgentiecheck questionnaire, digital consultation (Digitaal Spreekuur) or by telephone, after which a triage nurse books an in-person consultation at the Amersfoort location, dispatches a GP home visit, or refers to the adjacent hospital.

Product overview

Huisartsenpost Eemland operates as an urgent out-of-hours GP service for the Eemland region (Amersfoort and surrounding municipalities). The core offering consists of the emergency GP post itself, supplemented by a digital consultation channel (Digitaal Spreekuur) and an online urgency check (Urgentiecheck). The organization also provides coordinated care programs for chronic diseases (Zorgprogramma's) and supports digital transformation initiatives through regional data platforms. Patient data integration is handled through the Landelijk Schakelpunt (LSP) network. The recent launch of a digital telephone assistant introduces automated intake processing.

Differentiator

Problem solved

Functional benefit

Products and services

• Huisartsenspoedpost Eemland (Emergency GP after-hours service) Designated emergency GP service for the Eemland region providing urgent in-person GP consultations during weekday evenings (from 17:00), nights, weekends and public holidays, at Maatweg 3, 3813 TZ Amersfoort (adjacent to Meander Medisch Centrum). Patients must first be triaged by phone or online before visiting.
• Digitaal Spreekuur (Digital Consultation) Standalone digital consultation channel where patients describe complaints via an online questionnaire (with optional photo upload) and a doctor reviews the submission and advises on next steps, without requiring in-person attendance; built on the spreekuur.nl platform.
• Urgentiecheck (Online urgency check) Online triage questionnaire that lets patients enter their medical complaints, and if required (one-time) create an account, so a doctor can review the case and advise on the appropriate next step before any visit or home visit.
• Digitale Assistent (Digital telephone assistant) Automated telephone intake layer that collects caller symptoms and identifying details before routing the call to a triage nurse, with the data made available to the triagist in advance to speed up handling.
• GP home visit service GP visits to the patient's home, dispatched by the triage team after phone or digital triage, for patients who cannot reasonably travel to the post.
• Telephone triage consultation Telephone-based assessment by a triage nurse via the 085-7731100 number to determine urgency and the appropriate next step (self-care advice, in-post consultation, home visit, or hospital referral).

Quantifiable outcome

• Digital intake reduces phone line congestion and enables faster patient processing

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• NIVELminorOthersHuisartsenpost Eemland provides patient data to NIVEL for medical scientific research purposes. Patients can object to this use of their data. NIVEL is the Netherlands institute for health services research.
• SKGE (Stichting Klachten en Geschillen Eerstelijnszorg)minorStrategic or Co-development PartnerHuisartsenspoedpost Eemland is affiliated with SKGE, the independent disputes resolution body for primary care. Patients who cannot resolve complaints through the internal procedure can turn to SKGE for mediation.
• spreekuur.nlcoreTechnology or IntegrationThe digital consultation system uses the spreekuur.nl platform which meets information security requirements for handling medical data in the Netherlands.
• VVT-instellingen (Care Institutions)minorStrategic or Co-development PartnerHuisartsen Eemland works with care and welfare institutions (VVT) and may involve these parties in treatment when necessary, granting them access to relevant patient data.
• Meander Medisch CentrumcoreStrategic or Co-development PartnerThe emergency GP post is physically located adjacent to Meander Medisch Centrum hospital in Amersfoort. The on-site pharmacy (dienstapotheek) is also located within the hospital. This co-location enables seamless referrals and shared facilities.
• Landelijk Schakelpunt (LSP)coreTechnology or IntegrationNational health data exchange network. With patient consent, Huisartsenpost Eemland can retrieve patient medical records from their regular GP through the LSP system to support treatment decisions.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Others

• spreekuur.nl: Digital consultation platform already used by Huisartsenpost Eemland for its Digitaal Spreekuur. Comparable as the underlying technology provider, and a peer in the sense that it could be deployed by competing huisartsenposten or rolled up into a regional/national telehealth brand.
• Meander Medisch Centrum: Hospital partner physically co-located with Huisartsenpost Eemland. Highly relevant as the downstream referral partner whose ED capacity and diagnostic services are leveraged by the GP post, and whose own strategic decisions directly affect Huisartsenpost Eemland's positioning.

Emerging players

• Thuisarts.nl: Netherlands' leading public self-care and triage information portal operated by the NHG. Functions as a parallel entry point for non-urgent complaints and competes for the triage funnel that Huisartsenpost Eemland's Urgentiecheck is designed to capture.
• Doktr: Dutch on-demand telehealth app offering direct video and chat consultations with GPs. Comparable as a private-market digital alternative to the local huisartsenpost model, signalling potential competitive pressure if Dutch regulation loosens.
• Moet ik naar de dokter?: Consumer-facing digital triage app run by the NHG that helps Dutch patients decide whether to seek urgent care. Comparable as a competing digital triage front-end that could reduce volume to huisartsenposten including Eemland.

Broad incumbents

• InEen: National trade association representing Dutch primary care organizations including all huisartsenposten. Comparable as the umbrella body that shapes regulation, IT standards (LSP, NHG), and collective bargaining on tariffs that directly affect Huisartsenpost Eemland's economics.
• NHA (Nederlandse Huisartsen Coöperatie): National cooperative of GPs that influences the Dutch primary care operating model, including after-hours post arrangements. Highly relevant as the upstream organizational layer that determines how entities like Huisartsenpost Eemland are structured and funded.

Direct peers

• Huisartsenpost Hilversum: Adjacent emergency GP post that receives redirected Eemland boundary postal codes. Operates the same triage-first urgent care model with evening, night, and weekend coverage, making it the closest functional substitute for Huisartsenpost Eemland patients.
• Huisartsenpost Ede: Regional emergency GP post serving the Ede area that also receives Eemland overflow postal codes. Comparable in size, scope, and digital integration approach, with hospital co-location similar to Huisartsenpost Eemland's Meander arrangement.
• Huisartsenpost Utrecht: Neighboring Dutch after-hours GP post serving the Utrecht region, operating under the same national huisartsenpost regulatory model with phone triage, digital intake, and Meander-equivalent hospital co-location. Directly comparable in service scope, pricing structure, and patient funnel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/huisartsenpost-amersfoort

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about huisartsenpost Amersfoort