What Moet ik naar de dokter? does

Moet ik naar de dokter? (legally MINDD B.V.) is a Netherlands-based digital health company founded in 2012 that operates a clinically validated self-triage platform for primary care. The core product is a questionnaire-based triage engine grounded in the Nederlandse Triage Standaard (NTS) and guidelines from the Nederlands Huisartsen Genootschap (NHG), with all clinical content reviewed by a dedicated Medical Board and covering 287 health complaints. End users (patients in the Netherlands and Belgium) access the triage free of charge through a responsive web platform, native iOS and Android apps, or within embedded partner environments; the service is available in 11 languages (Dutch, English, German, French, Spanish, Polish, Turkish, Russian, Ukrainian, Arabic, Papiamento). Approximately 4 million self-triages are performed annually, with a 19.5% year-over-year increase in triages executed at Dutch GP out-of-hours posts.

The commercial model is B2B: healthcare organizations — individual GP practices and the 96 Huisartsen Spoedposten (GP out-of-hours cooperatives) across all 12 Dutch provinces — license the platform under annual subscription arrangements, with optional performance-based reimbursement components (prestatievergoedingen). Distribution is multi-modal: direct sales to practices, embedded integrations inside dominant Dutch patient portals (Uw Zorg Online, MijnGezondheid.net/MedGemak), connections to GP information systems (HiX, HealthConnected) and telephony vendors (Vcare, TeleQ, Advitronics, Bellen met Lotte), and a Belgium-specific deployment via a University of Antwerp partnership that feeds pseudonymized data into the iCAREdata research database. Beyond the core triage, the company sells an Integratiemodule, a Communication/chat module, an AI-assisted Digitale Assistent, a Consultvoorbereiding (consult preparation) tool, and complete branded website solutions for out-of-hours posts.

Operationally, MINDD B.V. is a privately held Dutch B.V. headquartered in Apeldoorn with 11–50 employees, ISO 27001 / ISO 13485 / NEN 7510 certified, GDPR-compliant, and CE-marked as a medical device under EU MDR (currently transitioning from Class I to Class IIb). No revenue, funding rounds, ownership investors, or management team details are publicly disclosed in the source data. Customer concentration is structurally driven by the small addressable market of Dutch primary-care providers, but is partially diversified by the underlying platform being embedded across multiple patient portals and HIS systems simultaneously.

Name

Moet ik naar de dokter?

Legal name

MINDD B.V.

Website

https://moetiknaardedokter.nl

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Moet ik naar de dokter? (MINDD B.V.) is a Netherlands-based digital health company that offers a CE-marked, clinically validated self-triage platform covering 287 conditions across 11 languages. It serves Dutch and Belgian patients free of charge and licenses the platform to GP practices, GP out-of-hours posts, and partner patient portals.

Ownership category

akta.pro rank

Product category

Digital Health Triage Software

NAICS

Offices of Physicians (6211)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industries

Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC), 24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)

Keywords

• Digital health triage
• Self-triage platform
• Medical self-care advice
• GP practice software
• Patient intake automation

Headquarters

HQ city

Apeldoorn

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Free-to-consumer triage tool: The self-triage service for patients is provided free of charge. There is no direct payment required from end users to access the platform via website or app.
2. B2B licensing to GP practices and out-of-hours posts: Healthcare organizations (GP practices, GP out-of-hours posts) pay to license the self-triage platform and integration tools. The company offers performance-based reimbursement structures (prestatievergoedingen) alongside standard subscription/tariff models. Pricing is quote-based and not publicly disclosed.
3. Website and integration solutions for healthcare organizations: Custom website solutions built on the company's own Framework for GP out-of-hours post websites, including the self-triage widget as a central component. This is offered as a product/service to institutional clients.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Moet ik naar de dokter? provides a digital self-triage platform that guides patients through clinical questions to generate referral advice (e.g., contact GP, visit after-hours post, self-care). It is offered free to consumers via website and mobile apps and licensed on a subscription basis to GP practices and out-of-hours posts, with integration modules connecting to practice management systems, patient portals, telephony, and secure messaging.

Product overview

Moet ik naar de dokter? is a digital health triage and self-care guidance platform operating across patient-facing and healthcare professional channels. At its core is the Digitale zelftriage (digital self-triage) engine — a clinical questionnaire that generates referral advice and self-care recommendations — which is available via the consumer website, mobile apps (iOS/Android), and as a white-labelled widget embedded in partner websites and patient portals. The platform is offered to healthcare professionals (GP practices and after-hours GP posts) as a modular suite: the core triage can be enhanced with an Integratiemodule (connecting to HIS systems, telephony, and patient portals), Website oplossingen (a complete branded website with embedded triage), a Communicatiemodule (chat-based patient communication), and a Digitale Assistent (digital assistant). A consult preparation tool (Consultvoorbereiding) feeds summarized patient responses directly to triagists. Additional supporting tools include a Huisartsen Spoedpost locator covering 96 Dutch after-hours GP posts and a library of 287 health complaint articles.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitale zelftriage Digital self-triage questionnaire that guides patients through clinical questions to generate a referral advice (e.g., contact GP, visit after-hours post, self-care) and optional self-care recommendations. Forms the central engine of the platform, available via consumer website, mobile apps, and embedded in partner portals.
• Consultvoorbereiding Consult preparation questions that patients complete prior to a phone or in-person appointment. Responses are summarized and made available to the triagist or doctor's assistant before the consultation, enabling more efficient patient conversations.
• Integratiemodule Integration module connecting the self-triage with existing practice systems including HIS (HiX), telephony providers, patient portals (Uw Zorg Online, MijnGezondheid.net), and secure messaging (ZorgMail). Facilitates data exchange and workflow automation.
• Website oplossingen Complete website solutions for after-hours GP posts (Huisartsen Spoedposten) built on the company's own framework. Provides a fully branded website with integrated self-triage as the central hub, referring patients to a physical location only when urgency is confirmed.
• Digitale Assistent Digital assistant product marketed as part of the portfolio for after-hours GP posts and day practices, supporting patient interactions during the triage process.
• Communicatiemodule Communication module that adds chat functionality to the care process, streamlining contact with patients. Routes patients with medical questions to self-triage and redirects medication refill or appointment requests to the patient portal or scheduling module.
• Moet ik naar de dokter? App (iOS/Android) Native mobile application for iOS and Android that allows users to complete digital self-triage on their mobile device, receive referral advice and self-care guidance, and access health complaint information.
• Huisartsen Spoedpost Locator Tool that helps patients find the nearest after-hours GP post (Huisartsen Spoedpost) by province or postcode, integrated with the triage platform. Covers 96 locations across the Netherlands.
• Gezondheidsklachten Informatie Library of 287 health complaint articles organized across 20 categories (e.g., breathing, heart, skin, mental health). Each article provides symptom descriptions, self-care advice, and triage guidance.

Quantifiable outcome

• 4 million self-triages performed on platforms in the past year
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• Uw Zorg OnlinecoreTechnology or IntegrationIntegration partnership enabling the Moet ik naar de dokter? self-triage to be accessed through the Uw Zorg Online patient portal. Patients log into the portal and can complete the triage directly, with results flowing back to the GP practice.
• MijnGezondheid.net / MedGemakcoreTechnology or IntegrationThe self-triage platform is embedded in the MijnGezondheid.net and MedGemak patient portals, allowing integrated access for patients of GP practices using these platforms.
• University of AntwerpcoreStrategic or Co-development PartnerIn Belgium, Moet ik naar de dokter? is available in partnership with the University of Antwerp. Pseudonymized data from Belgian users is shared with the iCAREdata research database for scientific research in primary care. The platform is available in Flemish/Dutch via moetiknaardedokter.be.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ada Health: Berlin-based AI symptom assessment and triage platform offering consumer-facing and enterprise/API integrations to health systems and insurers globally. Directly comparable as a digitally delivered triage engine that complements physician workflows, although Ada is more internationally distributed.
• Infermedica: Poland-based B2B symptom triage API provider used by insurers, hospitals, and telemedicine operators. Directly comparable as a clinically validated triage engine sold into provider and payer workflows rather than as a direct-to-consumer brand.
• Mediktor: Barcelona-based AI symptom checker and triage platform sold to hospitals, insurers, and telemedicine providers. Comparable as a medically validated digital triage product embedded into third-party healthcare portals and call-center workflows.
• Babylon Health (eMed): Symptom-checker and virtual care platform with NHS and international deployments. Comparable as a digital front door combining symptom triage with downstream care routing, although operating at much larger scale.
• Buoy Health: US-based AI symptom checker sold to health plans, employers, and providers as an embedded triage and care-navigation tool. Comparable in product shape (digital triage + referral advice) and B2B distribution into healthcare organizations.
• K Health: US-based virtual primary care platform combining AI symptom assessment with clinician visits. Comparable as a digitally delivered triage-to-care pathway, although it owns the downstream clinical service rather than routing to third-party providers.
• Healthily (formerly Your.MD): UK-based AI self-assessment and triage platform with consumer and B2B offerings to health systems and insurers. Comparable as a medically validated digital symptom triage product distributed via web/app and partner integrations.

Broad incumbents

• Doctolib: France-headquartered (with German operations) online appointment booking and patient portal platform serving primary-care practices. Comparable as a digital front door into European GP practices that could embed or build competing triage features.
• ChipSoft: Dutch vendor of the HiX hospital and GP information system (HIS), which integrates with the subject company's platform. Comparable as a broader healthcare IT incumbent that could in-source triage functionality, representing both a key partner and a competitive threat.

Regional players

• Doktr (formerly Doktor24): Belgium-based digital care platform offering video consultations and triage to patients and GP practices. Comparable as a regional primary-care digital front door in the Benelux market where the subject company also operates via its University of Antwerp partnership.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MoetIkNaarDeDokter
• LinkedInlinkedin.com/company/moet-ik-naar-de-dokter
• Instagraminstagram.com/moetiknaardedokter

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Moet ik naar de dokter?