Humacitia

What Humacitia does

Humacitia is a French cooperative social enterprise (SAS with ESUS designation, founded September 2014 in Nantes, ~10 employees) operating as a national grouping ("groupement") for independent social workers in liberal practice. Its core product is the Label Humacitia — a six-step certification process (information meeting, dossier, validation, regional peer meeting, contract, integration) verifying diplomas, experience, criminal record, professional liability insurance, and ethical engagement. Labeled professionals are listed in the Annuaire Humacitia (annuaire.humacitia.fr), the national directory covering all 101 French departments including DOM-TOM, which individuals, families, and organizations consult without commission to find practitioners. Approximately 45+ active members currently carry the label, and 579 professionals have been trained cumulatively with reported 98% recommendation and 96% satisfaction rates.

The organization operates three proprietary platforms: the public-facing Annuaire directory, a private member portal (membres.humacitia.fr), and Le Labo (lelabo.humacitia.fr), an e-commerce training storefront offering capsules, webinars, formations, and CODEV co-development sessions. Training offerings span price points from €12 (webinars) to €1,500 (RS7005-certified 'Conduire un projet de Création de Micro-Entreprise'), with flagship programs such as 'Entreprendre et Innover en Travail Social Libéral' (€490-€690), 'La Méthode Barkley' (€390-€480), and 'Prévenir l'usure professionnelle' (€360). Free content and a freemium eBook ('Se lancer en libéral') feed a top-of-funnel community-led growth model, with Monday information sessions (9h30-10h30 labeling, 11h00 formations) serving as the primary conversion touchpoint.

Revenue is generated through four streams: recurring member cotisations from labeled professionals, one-time training fees (often funded via CPF, OPCO, France Travail, or employer financing), digital resource sales (paid capsules, paid webinars, paid eBooks), and Prestations Mutualisées connecting organizations with member professionals. A vetted partner ecosystem — AXA (insurance), Indy (accounting/invoicing), A.I.A.S (professional liability), and CNPM (consumer mediation) — extends preferential terms to labeled members. The company maintains a digital presence across blog content, the semi-annual HuMag magazine, Facebook, LinkedIn, Instagram, and YouTube. Governance follows a one-person-one-vote cooperative model irrespective of role, with collective interest prioritized over individual interests, and minimum statutory capital of €20,000.

Name

Humacitia

Legal name

SAS HUMACITIA

Website

https://humacitia.fr

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Humacitia is a French ESUS cooperative that labels, federates, and trains independent social workers in liberal practice across France, connecting them to clients via a national directory and Le Labo training platform.

Ownership category

akta.pro rank

Product category

Social Services / Professional Network

NAICS

Professional Organizations (813920), Business Associations (813910)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Monitoring, Evaluation, Research & Learning (MERL) (BPAGABAO)

akta.pro secondary industry

Fair Trade & Ethical Supply Chains (Certification, Traceability, Producer Support) (BPAGALAL)

Keywords

• Social work network
• Professional certification labels
• Social services training
• Professional directory services
• Liberal practice support

Headquarters

HQ city

Bouaye

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Member Contributions / Cotisations: The directory operates solely through solidary contributions from its members. Labeled professionals pay membership fees that fund the network's operations and services.
2. Training Programs: Revenue from professional training programs including "Entreprendre et Innover en Travail Social Libéral" (490-690€), "Conduire un projet de Création de Micro-Entreprise" (1500€), "La Méthode Barkley" (390-480€), and "Prévenir l'usure professionnelle" (360€). Funded via CPF, OPCO, France Travail, or employer financing.
3. Digital Learning Platform (Le Labo): The training platform generates revenue through paid capsules (e.g., 25€ for 'L'accompagnement des personnes âgées et de leurs aidants'), webinars, and CODEV sessions. Some content is free (e.g., 'Qu'est-ce que Humacitia?', 'Peut-on se rémunérer entre collègues sous le statut de particulier?').
4. eBooks: Sale of digital resources including 'Se lancer en libéral : les 5 clés essentielles pour commencer en confiance' offered free as an introductory tool. Additional paid ebooks on professional practice topics are available.
5. Mutualized Services / Prestations Mutualisées: Humacitia facilitates connections between individuals, organizations, and independent social work professionals through mutualized services, supporting co-construction of adapted responses, intervention coordination, and shared quality standards for the field.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Humacitia operates a national professional label and grouping for social workers in liberal (independent) practice in France. The company delivers the Label Humacitia quality certification, the national Annuaire directory platform connecting clients with labeled professionals, training programs via the Le Labo platform, member services and cooperative network dynamics, and mutualized services linking professionals with individuals, families, and organizations. It also issues the Registre National des Travailleurs Sociaux en Exercice Libéral as an official registry.

Product overview

Humacitia is a national network and label for social workers in liberal practice, operating as an Entreprise Solidaire d'Utilité Sociale (ESUS). The core offering is the Humacitia Label/Certification, which validates professionals against criteria including state diplomas, experience, professional liability insurance, and ethical commitments. The product portfolio is structured around: (1) the Annuaire Humacitia directory platform connecting clients with labeled professionals across France; (2) Le Labo training platform providing capsules, webinars, formations (courses), and CODEV co-development sessions; (3) eBooks digital resources; (4) the HuMag semestrial newsletter/magazine; (5) membership in the groupement for networking and cooperative dynamics; and (6) mutualized services for connecting professionals with organizations. Key training products include RS7005-certified 'Conduire un projet de Création de Micro-Entreprise', 'Entreprendre et Innover en Travail Social Libéral', 'La Méthode Barkley', and 'Prévenir l'usure professionnelle'.

Differentiator

Problem solved

Functional benefit

Brands

• Humacitia Formation: Training division of Humacitia offering professional development courses for social workers in liberal practice, including certifications and online learning modules.
• Le Labo Humacitia
• Le Label Humacitia
• Registre National des Travailleurs Sociaux en Exercice Libéral

Quantifiable outcome

• 579 professionals trained with 98% recommendation rate and 96% global satisfaction
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• AXA AssurancescoreOthersPartnership providing labeled members access to preferential rates on insurance products including prévoyance (provident insurance), mutuelle (health insurance), retraite (retirement), multirisques entreprises (business multi-risk), and vehicle/office coverage.
• IndycoreOthersPartnership offering labeled members preferential rates on invoicing and quotes, online accounting, professional account with card, and financial statements and declarations.
• A.I.A.S AssurancescoreOthersPartnership providing labeled members with professional liability insurance (Responsabilité Civile Professionnelle), legal protection (Protection Juridique), and psychological support services.
• CNPM MédiationminorOthersApproved consumer mediator (Médiateur de la Consommation Agréé) available to members for dispute resolution, as required by French consumer law.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Regional players

• Malt: Leading European freelance platform connecting independent professionals with clients. Operates a comparable marketplace model for liberal professionals, though focused on tech/digital rather than social work; relevant benchmark for France-focused professional marketplace economics.

Broad incumbents

• LinkedIn: Global professional network offering directory, content, and learning services. While not sector-specific, it overlaps with Humacitia's professional-network-and-discovery value proposition, especially via LinkedIn Learning for continuing professional development.
• Doctolib: France's leading professional directory and booking platform for health professionals. Operates a similar directory-plus-booking model for independent professionals, demonstrating the viability of France-based professional marketplace platforms serving liberal practitioners.
• APEC (Association Pour l'Emploi des Cadres): French professional employment and career-services organization operating as a membership-based association. Similar associative/cooperative DNA and offers career resources and training, though targeting executives rather than social workers.

Direct peers

• UNPP (Union Nationale des Professionnels de Santé): French union/association for liberal health professionals. Closely parallels Humacitia's model of federating independent professionals around a shared label, training programs, and directory services — applied to health rather than social work.
• ANAS (Association Nationale des Assistants de Service Social): French national association representing social assistants (assistants de service social), one of Humacitia's core target professional groups. Both operate as membership-driven organizations supporting social work professionals, but ANAS serves both salaried and liberal practitioners.

Others

• CréActifs: French certification body (certificateur) that registered Humacitia's RS7005 micro-enterprise training program. Not a competitor but a critical infrastructure partner whose certification enables CPF eligibility.
• France Travail (formerly Pôle Emploi): French national employment agency referenced in Humacitia's training financing options. Not a peer, but a key ecosystem player: France Travail co-funds training courses and is a public-sector counterparty for Humacitia's CPF/OPCO-aligned formations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCTUJpEnfT3flqQbrxsyK9gg
• Facebookfacebook.com/Humacitia
• LinkedInlinkedin.com/company/humacitia
• Instagraminstagram.com/humacitia

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Humacitia