Lyra France

What Lyra France does

Lyra France SASU is a French private company headquartered at 14 avenue de l'Opéra, 75001 Paris, operating as the French country entity of Swiss-based Lyra Schweiz (Lyra Wellbeing), a group providing enterprise mental health prevention and employee assistance services. Founded in 1999 according to firmographic data, Lyra France serves as the market-facing subsidiary within a group that operates across six European countries (Switzerland, Germany, Austria, France, Luxembourg, Italy) and reports 950+ corporate clients and 800,000+ end users as of March 2026.

The company's product offering is organized around six interconnected modules: an Employee Assistance Program (EAP) providing 24/7/365 counseling to employees and their household members via psychologists, lawyers, social workers, and management coaches; the Ligne d'Écoute Psychologique 3.0 (a 24/7 psychological helpline positioned as a psychosocial risk prevention tool); the Lyra Wellbeing Hub mobile application; psychosocial risk prevention (RPS) consulting for HR, CSE, and CSSCT stakeholders; rapid-response crisis management (workplace accidents, harassment, sudden death, restructuring); and training through the Lyra Wellbeing Academy. Delivery blends a network of 1,082+ psychotherapists and six partner law firms under cooperation contracts with digital touchpoints, certified under ISO 9001 (by SQS) and the Good Priv@cy® data protection label.

Lyra France operates a B2B enterprise subscription model with annual billing cycles and quote-based pricing negotiated per client based on employee headcount and service scope — no public pricing tiers exist. Go-to-market is direct enterprise sales targeting HR directors and management buyers within mid-sized and large French organizations, with lead capture via website form and phone. The business model is recurring revenue per subscriber; no consumer self-serve channel exists.

Name

Lyra France

Legal name

Lyra France SASU

Website

https://icas-france.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Lyra France SASU is the French subsidiary of Swiss-based Lyra Schweiz, providing enterprise mental health prevention and Employee Assistance Program (EAP) services — 24/7 counseling, crisis management, psychosocial risk consulting, training, and a mobile app — to corporate HR and management buyers across multiple industries.

Ownership category

akta.pro rank

Product category

Employee Assistance Programs and Workplace Mental Health Services

NAICS

Other Individual and Family Services (62419), Social Assistance (624), Human Resources Consulting Services (541612)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Employee Assistance Programs (EAP) Management (HLAEAHAB)

akta.pro secondary industries

Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO), Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

Keywords

• Employee assistance program
• Workplace mental health
• Psychosocial risk prevention
• Crisis management services
• Corporate wellbeing solutions

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Employee Assistance Program (EAP) Subscriptions: Lyra France provides EAP services to corporate clients on a subscription basis, covering 24/7/365 access to a multidisciplinary team of psychologists, psychotherapists, lawyers, social workers, and management coaches for employees and their household members. The program includes the app, hotline, crisis management, and RPS prevention services as part of the bundled offering.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Lyra France provides enterprise Employee Assistance Programs (EAP) combining 24/7/365 psychological support, legal advisory, social services, and management coaching for corporate employees and their household members. Services are delivered through a multidisciplinary professional network of 1,082+ psychotherapists and 6 partner law firms, supplemented by a mobile app (Lyra Wellbeing Hub), a 24/7 psychological hotline (Ligne d'Écoute 3.0), psychosocial risk (RPS) prevention consulting, crisis management intervention, and corporate training programs.

Product overview

Lyra France offers a comprehensive suite of enterprise mental health prevention services organized as interconnected modules: an Employee Assistance Program (EAP) providing 24/7 counseling for employees and their families, a Psychological Helpline (Ligne d'Écoute 3.0), the Lyra Wellbeing Hub mobile application, psychosocial risk prevention (RPS) consulting, crisis management intervention, and training through the Lyra Wellbeing Academy. The offering combines daily support for professional and personal life issues with legal assistance through six partner law firms and 1,082+ psychotherapists in their cooperative network.

Differentiator

Problem solved

Functional benefit

Brands

• Lyra Wellbeing Academy: Training division providing mental health awareness and skills courses for employees and employers to recognize risks and symptoms and handle them effectively.
• Lyra Wellbeing Hub

Products and services

• Employee Assistance Program (EAP) A comprehensive employee assistance program providing 24/7/365 counseling and advisory services to employees and their household members, covering professional and personal life issues through psychologists, lawyers, social workers, and management coaches.
• Ligne d'Écoute Psychologique 3.0 (Psychological Hotline 3.0) A 24/7/365 psychological helpline serving as a psychosocial risk prevention tool, providing counseling, guidance, and orientation assistance for organizations' employees.
• Lyra Wellbeing Hub App A mobile application providing employees with access to professional mental health resources, expert content, and support services to improve mental well-being and engagement.
• Psychosocial Risk Prevention (RPS)

Quantifiable outcome

• 20,000+ cases supported annually, 24/7
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• 6 Partner Law Firms (unnamed)supportingStrategic or Co-development PartnerLyra France has partnered with 6 law firms to provide legal assistance as part of its EAP offering. These partners are referenced as 'cabinets d'avocats partenaires' integrated into the employee assistance program to deliver legal advisory services to employees and their household members.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• moka.care: Paris-based B2B mental health platform providing chat-based therapy, coaching, and EAP-style services to French and European employers. Direct competitor to Lyra France in the same HR-buyer motion, with a more app-centric delivery model.
• Spring Health: US-headquartered global EAP and mental health platform serving employers across multiple countries. Comparable in combining digital access with in-person therapist networks and selling into HR and benefits buyers.
• Alan Mind: Mental health offering from French health insurer Alan, embedding therapy and wellness into employer-sponsored health plans. Directly comparable to Lyra in serving French enterprises seeking integrated mental health benefits, with insurance-backed funding.
• OpenUp: European EAP and mental well-being provider operating across the Netherlands, Germany, UK, Belgium, and Spain. Comparable in targeting enterprise HR buyers with subscription-based access to psychologists and lifestyle experts.
• Calm Business: Enterprise arm of the Calm meditation app, providing mental wellness subscriptions to corporate HR buyers. Comparable in addressing employee mental well-being via a digital subscription sold at the employer level.
• Modern Health: Global mental health platform offering EAP, therapy, coaching, and wellness content to enterprise customers. Comparable in providing a bundled multidisciplinary EAP product with a digital front-end and global therapist network.
• ICAS Worldwide: Global EAP provider headquartered in Switzerland with a presence in France. Directly comparable in offering 24/7 multilingual counseling, crisis support, and HR advisory; historically linked to Lyra France via the icas-france.com domain.
• Headspace for Business: Employer-focused mental health and meditation platform serving global enterprises. Comparable in selling EAP-style subscriptions to HR buyers, though more focused on mindfulness content than clinical therapy.

Broad incumbents

• Doctolib: Dominant French health-tech platform for booking medical appointments, increasingly expanding into teleconsultation and practitioner messaging. A broader incumbent that overlaps with Lyra in enabling access to French mental health professionals for enterprise buyers.
• Workday: Global HR and HCM platform whose employee wellbeing and benefits modules intersect with EAP vendors like Lyra. Comparable as an enterprise buyer channel whose ecosystem decisions shape the addressable market for traditional EAP providers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/lyra-france

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lyra France