ICYS Ipswich Community Youth Service

What ICYS Ipswich Community Youth Service does

ICYS Ipswich Community Youth Service Inc. is a not-for-profit community organisation founded in 1983 and headquartered at 15-17 Thorn Street, Ipswich, Queensland, Australia. It delivers a portfolio of integrated youth services across five local government areas in the Ipswich, Somerset, and Lockyer Valley regions, targeting at-risk young people primarily aged 10-25. Core programs include the Youth Housing And Support (YHAS) program for homeless or at-risk youth aged 16-25 (managing 5 supported accommodation properties), the Community Youth Response and Diversion (CYRD) program providing youth justice diversion for ages 10-17, the Ipswich Youth Support Service (IYSS) and Regional Youth Support Service (RYSS) for ages 12-21, Education Engagement programs (Student Wellbeing Workers in 15 schools and Youth Support Coordinators in 3 State High Schools), the Get Set for Work Cert II Cookery course delivered at TAFE QLD Bundamba Campus, and a year-round Activities and Events program including LGBTQIAP+ drop-ins.

The organisation is funded primarily through Queensland Government grants, notably the Skilling Queenslanders for Work initiative and the National Student Wellbeing Officer Program, supplemented by donations and business partnerships and sponsorships. All services are provided free to eligible young people; there is no disclosed pricing model and no earned-income product line. Distribution is delivered through face-to-face service at ICYS offices, on-site in partner schools and TAFE QLD, after-hours outreach (CYRD operates four nights a week), and via phone, email, and a Third-Party Referral form used by schools, Youth Justice, Child Safety, and other government and non-government services.

No proprietary technology, app, or API is disclosed; the operating model is human-delivered, labour-intensive service work. Strategic partnerships include Queensland Government funding bodies, QLD TAFE Bundamba Campus, Kambu Health Services for Indigenous cultural mentoring within CYRD, and the multi-agency Ipswich District Child Protection Week Committee. ICYS has no parent company, no subsidiaries, no disclosed revenue, and is governed by a Management Committee.

Name

ICYS Ipswich Community Youth Service

Legal name

ICYS Ipswich Community Youth Service Inc.

Website

https://icys.org.au

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

ICYS Ipswich Community Youth Service is a Queensland not-for-profit founded in 1983 that delivers free housing, education, employment, and youth justice diversion programs to at-risk young people aged 10-25 across five local government areas in the Ipswich, Somerset, and Lockyer Valley regions, funded primarily by Queensland Government grants.

Ownership category

akta.pro rank

Product category

Youth Support Services

NAICS

Child and Youth Services (624110), Social Assistance (624), Community Housing Services (62422), Temporary Shelters (624221), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Youth support services
• Homelessness support
• Community youth services
• Education engagement
• Youth employment training

Headquarters

HQ city

Ipswich

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. Government Funding: ICYS relies largely on government funding to provide services to young people in Ipswich and surrounding regions. Key funders include the Queensland Government (Skilling Queenslanders for Work initiative) and the National Student Wellbeing Officer Program.
2. Donations and Fundraising: ICYS accepts donations through an online donation service and seeks business partnerships and sponsorships to supplement government funding.
3. Business Partnerships and Sponsorship: ICYS seeks mutually beneficial business partnerships to support their operations. Businesses can become sponsors to support young people through targeted professional and reputable programs.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

ICYS is a not-for-profit community organisation providing integrated support services to at-risk young people aged 10-25 across five local government areas in Ipswich and surrounding regions of Queensland, Australia. Its core offerings span youth housing and homelessness support, youth support case management (IYSS/RYSS), school-based education engagement (Student Wellbeing Workers and Youth Support Coordinators), youth justice diversion (CYRD), and employment training (Get Set for Work Cert II Cookery). All services are delivered free of charge to eligible young people.

Product overview

ICYS Ipswich Community Youth Service operates as a not-for-profit community organization offering a portfolio of interconnected youth support services rather than a single product. The core offerings include: the Youth Housing And Support (YHAS) Program addressing homelessness for ages 16-25; the Community Youth Response and Diversion (CYRD) Program providing alternatives to youth justice involvement; Ipswich and Regional Youth Support Services (IYSS/RYSS) offering case management; Education Engagement programs including Student Wellbeing Workers in 15 schools and Youth Support Coordinators in 3 high schools; and the Get Set for Work (GSFW) employment training program delivering Certificate II Cookery courses. These services are designed to work together, addressing the complex, interconnected needs of at-risk young people from housing and education through to employment and family support.

Differentiator

Problem solved

Functional benefit

Products and services

• Youth Housing And Support (YHAS) Program Supports young people aged 16-25 at risk of or experiencing homelessness in the Ipswich and surrounding regions. Provides referrals, advocacy, social housing and private rental applications, tenancy sustainment support, family mediation, and management of 5 supported accommodation properties for young families and transitional housing for single young people.
• Ipswich Youth Support Service (IYSS) and Regional Youth Support Service (RYSS) Voluntary programs supporting young people aged 12-21 years in Ipswich, Somerset and Lockyer Valley regions, providing case management, advice, information sharing, referrals to essential services, linking to education/employment/housing supports, and social activities and events.
• Community Youth Response and Diversion (CYRD) Program Provides a culturally appropriate alternative intervention to police charging and remanding for young people aged 10-17 at risk of offending or reoffending. Comprises after-hours outreach and diversion, intensive case management, bridging to education/training/employment, and Aboriginal and Torres Strait Islander cultural mentoring delivered with Kambu Health Services.
• Student Wellbeing Worker Program Funded through the National Student Wellbeing Officer Program, providing student welfare support in 15 local schools across Ipswich and surrounding regions. Workers complement existing student welfare teams through individual support, group programs, and connecting the school community with community-based supports.
• Youth Support Coordinator (YSC) Program Supports students in years 10, 11 and 12 who are at risk of disengaging from school. Based in 3 local State High Schools (Ipswich SHS, Bundamba SSC, Woodcrest State College), addressing barriers to engagement and assisting with transition to further education, training and employment.
• Get Set for Work (GSFW) Program - Certificate II Cookery Free 10-week Certificate II Cookery course delivered at QLD TAFE Bundamba Campus, 3 days per week under the guidance of qualified chefs and ICYS staff. Targets young people aged 15-19 disengaged from education, providing hands-on practical learning in a café and restaurant environment along with employment readiness skills, life skills, job searching, resume writing, and interview preparation.
• Activities and Events Program Year-round calendar of community engagement activities including monthly drop-ins, school holiday programs, Youth Week Activities, Youth Homelessness Matters Day events, Child Protection Week events, and the Rainbow Chaos LGBTQIAP+ drop-in supported in partnership with Headspace and the Y.

Quantifiable outcome

• The 2023-2024 financial year saw some of the highest numbers of young people accessing support, particularly in homelessness and sleeping rough.
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core.

• Ipswich District Child Protection Week Committee (Queensland Police Service, Department of Families, Seniors, Disability Services and Child Safety, Ipswich City Council, Somerset Regional Council)coreStrategic or Co-development Partner · 1 January 2026The Ipswich District Child Protection Week Committee (comprising Queensland Police Service, Department of Families, Seniors, Disability Services and Child Safety, ICYS, Ipswich City Council and Somerset Regional Council) has established the Ipswich & West Moreton Region Child Protection Week Awards to promote the safety and wellbeing of children. ICYS is a key founding member of this committee.
• Queensland Government - Skilling Queenslanders for WorkcoreStrategic or Co-development PartnerThe Get Set for Work program is funded by the Queensland Government under the Skilling Queenslanders for Work initiative. This program helps disengaged young people aged 16-19 gain employment-ready skills through a free 10-week Cert II Cookery course delivered at TAFE QLD Bundamba Campus.
• National Student Wellbeing Officer ProgramcoreStrategic or Co-development PartnerICYS Student Wellbeing Workers are funded through the National Student Wellbeing Officer Program to work in schools complementing existing student welfare teams. Workers are based in 15 local schools across the Ipswich and surrounding regions.
• Kambu Health ServicescoreStrategic or Co-development PartnerKambu Health Services, a local Aboriginal community-controlled organisation, delivers the Aboriginal and Torres Strait Islander cultural mentoring component of the CYRD (Community Youth Response and Diversion) program, which is the fourth of four complementary program components.
• QLD TAFE (Bundamba Campus)coreStrategic or Co-development PartnerThe Get Set for Work program courses are run at QLD TAFE Bundamba Campus, where participants gain hands-on practical learning in a cafe and restaurant environment under the guidance of qualified chefs and ICYS staff.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• OzChild: National not-for-profit providing child, youth, and family services including child safety, foster care, and intensive therapeutic support. Comparable as a youth and family services operator competing for similar Queensland child safety and family support funding.
• YWCA Australia: National women's and young women's services organisation delivering housing, homelessness, and youth programs. Comparable in operating supported accommodation and youth-focused services; differs in focus on women and girls.
• Mission Australia: Large national community services organisation delivering youth homelessness, housing, education, and employment programs across Australia. Comparable as a multi-program youth and community services provider; differs in national scale and a broader portfolio beyond youth.
• The Salvation Army Australia: Major incumbent delivering homelessness, youth, family, and community support services nationally. Comparable in mission (youth homelessness, supported accommodation, education engagement) but operates at significantly greater scale and geographic reach.
• The Benevolent Society: Large Australian not-for-profit delivering family, child, youth, ageing, and community services with a strong Queensland presence. Comparable as a multi-program community services competitor for government and philanthropic funding.

Direct peers

• Brisbane Youth Service: Queensland-based not-for-profit providing housing, homelessness support, and case management for at-risk young people (12–25). Closely comparable in mission, target population, and service mix to ICYS's YHAS, IYSS, and CYRD programs, with a similar community-led delivery model.
• headspace (National Youth Mental Health Foundation): Federally funded youth mental health and wellbeing provider with local centres. Already a direct collaboration partner of ICYS (referenced as supporting the 'Rainbow Chaos' LGBTQIAP+ drop-in), serving an overlapping 12–25 cohort and competing for related wellbeing funding.
• Youth Advocacy Centre (YAC): Queensland-based legal and advocacy service for young people involved in or at risk of involvement with the youth justice system. Comparable as a Queensland-focused youth advocacy and justice-diversion provider with overlapping CYRD-adjacent program mandate.

Others

• Lifeline Community Services (Queensland): National community support and crisis service organisation with Queensland operations delivering community wellbeing, counselling, and capacity-building programs. Comparable as a community-facing services provider, though with broader crisis line focus rather than youth-specific housing.

Regional players

• Anglicare Southern Queensland: Regional community services provider in southern Queensland offering youth, family, housing, and wellbeing programs. Comparable as a faith-based, regional, multi-program community services organisation competing for similar Queensland Government contracts in overlapping geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ICYSinc
• LinkedInlinkedin.com/company/icys-ipswich-community-youth-service

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about ICYS Ipswich Community Youth Service