KDDI Indonesia

What KDDI Indonesia does

KDDI Indonesia is a Jakarta-based subsidiary of KDDI Corporation (TSE: 9433), a major Japanese telecommunications group, operating with approximately 59 employees as part of KDDI Group's international network spanning 104 cities, 245 locations, and 21+ countries. The company delivers ICT managed services, office relocation services, and carbon neutrality consulting primarily to Japanese-affiliated enterprises operating in or expanding into Indonesia, with secondary reach into regional markets such as Thailand, Vietnam, and China. Its technology stack leverages proprietary platforms including SD-Network, Cloud Inventory, and the cross-group WAKONX AI-era business platform, augmented by an extensive partner ecosystem covering Fortinet, Soracom, Microsoft, AWS, CrowdStrike, Zscaler, Cato Networks, Asuene, ABBYY, UiPath, and Marketo.

The business model is built on custom, project-based enterprise engagements rather than standardized pricing, targeting Japanese manufacturing firms, trading houses, financial services companies, logistics providers, and food and consumer goods businesses establishing or scaling Indonesian operations. Recent strategic emphasis has been placed on smart workplace solutions (Smart Space Design, launched August 2025), zero-trust security architecture, and ESG-aligned carbon consulting, the latter supported by partnerships such as Asuene for AI-OCR-based emissions accounting. The entity also engages in global industry positioning, notably through participation in MWC26 Barcelona, and maintains GDPR and PDPA compliance as part of its enterprise trust posture.

Revenue mechanics are anchored in multi-year managed services contracts and project fees, with no publicly disclosed pricing, ARR, or financial figures. As a privately held subsidiary of a publicly listed parent, KDDI Indonesia functions both as an independent revenue generator for the Indonesian market and as a delivery node within KDDI Group's broader Asian enterprise services network, with reference customers such as VINADECO and Shanghai Nabtesco Hydraulic suggesting cross-border mandate support beyond Indonesia proper.

Name

KDDI Indonesia

Legal name

PT KDDI Indonesia

Website

https://id.kddi.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

KDDI Indonesia is a Jakarta-based subsidiary of Japan's KDDI Corporation delivering ICT managed services, office relocation, and carbon neutrality consulting to Japanese-affiliated enterprises operating in Indonesia, leveraging proprietary platforms and a global partner ecosystem.

Ownership category

akta.pro rank

Product category

Enterprise ICT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Knowledge Management & KCS Programs (BPAEAJAJ)

Keywords

• Enterprise ICT services
• Managed cloud services
• Global network connectivity
• Enterprise cybersecurity solutions
• Smart factory IoT

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. ICT Services (Cloud, Network, Security, IoT): KDDI Indonesia generates revenue by providing integrated ICT services to Japanese companies operating in Indonesia, including cloud infrastructure, global network connectivity, managed security, IoT solutions, and digital transformation consulting. Services are sold on a project and recurring contract basis.
2. Office Relocation & Setup Services: One-stop office and factory relocation services including IT environment setup, interior design, project management, and vendor coordination for companies establishing or relocating offices in Indonesia.
3. Carbon Neutrality / Sustainability Consulting: CO2 visualization, energy IoT monitoring, air leak detection, and sustainability consulting services helping Japanese manufacturers in Indonesia achieve carbon neutrality targets.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

KDDI Indonesia provides integrated enterprise ICT services (cloud, network, security, IoT, business support tools) and professional services (office/factory relocation, IT setup, smart space design, carbon-neutrality consulting) to Japanese corporations operating in Indonesia and Southeast Asia. Leveraging KDDI Group's global network across 104 cities and 245 locations, the company acts as a single-vendor one-stop shop for cross-border IT infrastructure and digital transformation projects.

Product overview

KDDI Indonesia is a subsidiary of the KDDI Group providing ICT solutions for Japanese companies expanding into Indonesia and globally. Its product portfolio is organized as a platform-plus-services architecture spanning multiple categories: Cloud & Apps (Microsoft 365, AWS, Microsoft Power Platform), Security (FortiSASE, Cato Cloud, CrowdStrike Falcon, Zscaler, FireEye, KDDI Cloud Inventory, KDDI Total Mail Security, Global Managed Service), Network (KDDI Global IP-VPN, International Private Line, Network Management Service), IoT (Computer Vision & AI Analytics, Factory IoT Visualization, SORACOM, Cariot, ConMas i-Reporter, KDDI IoT Cloud Standard), Remote Work Support (KDDI Vist@Finder, Vuzix Smart Glasses), Office IT Management (Unified Communication, KDDI Chatwork, Splashtop, HENNGE One, WAN/LAN Solutions, IT Outsourcing), Office/Factory Relocation (Smart Office & Interior Design, Office Relocation, IT Environment Setup), Business DX (Asuene CO2 SaaS, CO2 Visualization Consulting, Energy IoT Visualization, Air Leak Visualization), Data Center, and Business Support Tools (Google Workspace, ABBYY FlexiCapture, Kintone, ABBYY FineReader, Business Systems, UiPath RPA). KDDI also provides Smart Space Design combining communication, robotics, and AI, and the WAKONX AI-era business platform. The company supports carbon neutrality through energy monitoring and CO2 visualization solutions for manufacturing, logistics, finance, trading, and food/consumer goods industries.

Differentiator

Problem solved

Functional benefit

Products and services

• KDDI Cloud System SaaS-based cloud system providing file sharing, email, and video conferencing services for Japanese enterprise customers in Indonesia seeking to maximize work efficiency.
• Unified Communication (KDDI) Unified communications platform enabling real-time smooth collaboration with overseas offices, designed for Japanese enterprise customers facing cross-border communication challenges.
• KDDI SD-Network Platform Software-defined network platform enabling flexible, scalable enterprise networks for organizations with multiple locations, cloud services, business expansion, and international operations.
• KDDI Global IP-VPN Global IP-VPN service providing secure, reliable private enterprise network connectivity across international office locations.
• KDDI Global IP-VPN Economy Cost-optimized global IP-VPN service aimed at budget-conscious enterprise deployments needing private network connectivity across borders.
• KDDI Global Internet Access Service Global internet access service providing multinational enterprise connectivity for Japanese corporations operating overseas.
• International Private Line Service Dedicated international private line service for high-bandwidth, low-latency enterprise connectivity between countries.
• KDDI Internet Gateway (Overseas Gateway) International internet gateway service providing reliable enterprise global internet connectivity from overseas sites.
• KDDI Total Mail Security Comprehensive mail security service covering spam filtering, anti-phishing, virus detection, and malware protection for enterprise mail systems.
• KDDI Cloud Inventory Cloud-based device security management solution providing centralized visibility and control over distributed endpoints across enterprise sites.
• Global Managed Service 24/7 global IT infrastructure management and security monitoring service supporting enterprise operations across multiple countries.
• Security Assessment / IT Environment Survey Security assessment service evaluating overseas site security posture using the NIST cybersecurity framework and KDDI's proprietary survey methodology.
• Global Data Center Global data center facilities supporting enterprise infrastructure needs across Asia and worldwide for Japanese corporations and their overseas operations.
• IT Outsourcing IT outsourcing service that manages day-to-day office IT operations and maintenance for overseas sites of Japanese enterprises.
• WAN/LAN Solutions Wide area and local area network design, construction, and maintenance services for enterprise offices.
• Smart Office & Interior Design Office layout design, interior design, and ICT integration service enabling smart office implementation for Japanese enterprises establishing overseas locations.
• Office Relocation & Opening Comprehensive office relocation and new office opening support including consulting, design, system implementation, and project management for Japanese enterprises entering Indonesia.
• IT Environment Setup IT infrastructure design and setup service for new offices including network, servers, and systems for Japanese corporations establishing operations in Indonesia.
• KDDI IoT Cloud Standard Standardized IoT cloud platform for connecting and managing IoT devices and data across factory and enterprise environments.
• Factory IoT Visualization Solution (Smart Factory IoT) Factory IoT solution that automatically collects primary data from equipment and production lines via sensors and transmits it to the cloud for real-time visualization.
• KDDI Smart Space Design Service supporting the creation of working spaces (offices, warehouses, factories) and visitor spaces (commercial facilities, stores, stadiums) using communication, robotics, and AI technologies, designed for Japanese enterprises and partners in Asia.
• WAKONX AI-era business platform introduced by KDDI Group supporting enterprise customers with cooperative and competitive digital transformation capabilities, designed for the Japanese market and Asian operations.
• Asuene CO2 Visualization SaaS Cloud-based CO2 emission calculation, visualization, and Scope 1-3 supply chain reporting SaaS using AI-OCR for receipt/invoice data extraction and ISO 14064-3 certified methodology, delivered through KDDI for Japanese manufacturers and consumer-goods companies in Indonesia.
• CO2 Visualization Consulting Consulting service supporting sustainability management with CO2 emission visualization, analysis, and reduction strategy development for Japanese enterprise customers pursuing carbon neutrality.
• Energy IoT Visualization Solution Energy IoT monitoring solution using wireless sensors to collect and visualize factory electricity, gas, and steam consumption data in real time for CO2 reduction, targeted at Japanese manufacturing clients in Indonesia.
• Air Leak Visualization & Improvement Solution Factory air leak detection and compressor operation rate visualization solution that helps Japanese manufacturers reduce CO2 emissions through energy savings.
• Computer Vision and AI Analytics IoT solution using computer vision and AI analysis for factory floor monitoring, quality inspection, and visual data analysis for enterprise manufacturing customers.
• RPA (UiPath) Implementation Solution Robotic Process Automation implementation service using the UiPath platform for automating repetitive office tasks for Japanese enterprise customers.

Quantifiable outcome

• Supported business recovery within approximately 10 business days after a ransomware incident in a Southeast Asia subsidiary
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability10 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core.

• SoracomcoreTechnology or Integration · 15 January 2026Soracom and KDDI collaborate under 'Soracom-KDDI' to deliver managed IoT connectivity services. In 2026, Soracom-KDDI was recognized as a Leader in Gartner's Magic Quadrant for Managed IoT Connectivity Services, validating the partnership's market standing and technical capabilities in IoT connectivity for enterprise deployments.
• FortinetcoreTechnology or Integration · 1 July 2023KDDI launched 'Global SASE Platform Service by Fortinet' in July 2023, a globally applicable security service integrating Fortinet's security and networking technologies with KDDI's international communications network. The service provides comprehensive security functions including firewall, SWG, CASB, andZTNA capabilities for Japanese companies' overseas operations, enabling security without changing existing infrastructure.
• MicrosoftcoreTechnology or IntegrationKDDI integrates Microsoft's Power Platform, Microsoft 365, Azure, and Defender for Endpoint into its service portfolio. KDDI provides implementation services including Microsoft 365 deployment, Azure infrastructure, and security solutions leveraging Microsoft Defender, often combined with zero-trust security architectures.
• Amazon Web Services (AWS)coreTechnology or IntegrationKDDI offers cloud services based on Amazon Web Services (AWS), providing AWS infrastructure deployment and management as part of its global cloud strategy for enterprise customers in Indonesia and Asia.
• CrowdStrikecoreTechnology or IntegrationKDDI offers CrowdStrike Falcon endpoint protection and EDR services as part of its security portfolio, providing next-generation antivirus and endpoint detection and response capabilities for enterprise customers.
• AsuenecoreTechnology or IntegrationKDDI partners with Asuene to provide CO2 emission visualization and carbon neutrality support services. Asuene's SaaS platform handles Scope 1-3 emission calculation, visualization, and reporting, while KDDI provides green digital consulting and integration. Asuene has over 15,000 company implementations as of August 2025.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Singtel: Singapore-based regional telecommunications leader providing enterprise ICT, managed network, cloud, and cybersecurity services across Southeast Asia. Comparable as SEA-headquartered regional ICT services provider but serves primarily non-Japanese multinationals and Singapore enterprises.
• Indosat Ooredoo Hutchison: Major Indonesian telecommunications operator providing enterprise connectivity, cloud, and managed services to Indonesian domestic customers. Comparable as Indonesia-headquartered ICT and connectivity provider but focuses on local Indonesian enterprise market rather than Japanese multinational segment.

Broad incumbents

• Orange Business Services: Global managed network, cloud, and digital services arm of Orange Group, providing enterprise ICT services across 220+ countries with strong Asia-Pacific presence. Comparable in global managed ICT services for multinational enterprises but serves a broader, non-Japan-focused customer base.
• Tata Communications: Global digital infrastructure provider offering managed network, cloud, security, and IoT services to multinational enterprises with strong Asia-Pacific presence. Comparable in global managed ICT services for enterprise but headquartered outside Japan with different customer focus.
• Fujitsu Limited: Major Japanese IT services and products company offering cloud, AI, network, and managed services globally, with significant presence in Asia-Pacific. Comparable in serving Japanese multinationals abroad but as a much larger broad incumbent spanning hardware, software, and services.
• NEC Corporation: Global Japanese technology company providing IT services, network infrastructure, and biometric/AI solutions to enterprise and government clients, including significant SEA operations. Comparable in ICT service breadth and Japanese multinational customer focus but at incumbent scale.
• NTT Data: Global IT services giant and NTT Group member providing consulting, system integration, and managed services across industries worldwide. Comparable in targeting Japanese enterprise digital transformation but operates at vastly larger scale and broader scope than KDDI Indonesia.

Direct peers

• Internet Initiative Japan (IIJ): Japanese Internet and network services pioneer offering managed network, cloud, security, and IoT services to enterprise customers, with growing international operations across Asia. Comparable in network-centric managed services approach and focus on Japanese enterprise clients.
• Itochu Techno-Solutions (CTC): Japanese ICT solutions provider offering cloud, network, security, and managed services to enterprise customers with expanding international footprint. Comparable as Japanese-headquartered systems integrator serving similar customer segments with similar one-stop vendor model.
• NTT Ltd: Global ICT services arm of NTT (Japan's largest telco), providing managed network, cloud, security, and data center services to enterprise clients worldwide with deep focus on Japanese multinationals expanding abroad. Closest comparable peer in business model, target customer segment, and global service delivery structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/kddi.for.global.business
• LinkedInlinkedin.com/company/kddi-indonesia

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KDDI Indonesia