Institut de formation en santé et services sociaux (IFSSS)

What Institut de formation en santé et services sociaux (IFSSS) does

Institut de formation en santé et services sociaux (IFSSS) is a privately held Quebec-based training institute founded in 2020 by four entrepreneurs — Linda, David Gauthier, Olivier Bellefleur, and Marie-Ève — that delivers accredited continuing education to healthcare and social services professionals across the province. The institute operates from three locations: a headquarters in Blainville (905 Michèle-Bohec, suite 200), a Mirabel office, and a regional office in Gatineau (Outaouais). With 22 employees, IFSSS serves nurses, social workers, psychoeducators, special education technicians, educators, families, and caregivers through both individual self-serve purchases and B2B contracts with Quebec's Integrated Health and Social Services Centres (CISSS/CIUSSS).

IFSSS's product portfolio spans a Health stream (Volet Santé) covering CPR/DEA hybrid training, chronic kidney and respiratory disease, anemia, organ transplantation, and plasmapheresis, and a Social Services stream (Volet Social) addressing ADHD, opposition behaviors, autism spectrum disorder, intellectual disability, attachment, screen management, and crisis intervention. The catalog lists 16 pre-recorded online courses and more than 40 distinct courses overall, priced from CAD 14.99 for webinar rebroadcasts to CAD 219.95 for specialized intervention courses. Delivery combines a WordPress-based e-commerce site (ifsss.ca) that issues access codes within 72 hours, live virtual sessions via ZOOM, and in-person training at client workplaces across all Quebec regions. A distinctive clinical supervision service inspired by co-development methodology is offered in sub-groups of up to seven participants, four to six weeks after training.

The institute monetizes through one-time course fees (treated as perpetual licenses for pre-recorded content) and professional-services fees for live group bookings, with refund policies calibrated to format (no refunds for pre-recorded content; tiered refunds for live sessions). SOFEDUC membership permits IFSSS to grant Unité d'éducation continue (UEC) credits — defined as 10 hours of structured, evaluated training — which are required for license maintenance among Quebec healthcare and social services professionals. Distribution runs through the website, an email newsletter (infolettre), a blog (actualités), and an organic social presence on Instagram, Facebook, LinkedIn, YouTube, and Twitter, supplemented by referral partnerships with universities, community organizations, and healthcare staffing agencies.

Name

Institut de formation en santé et services sociaux (IFSSS)

Legal name

Institut de Formation en Santé et Services Sociaux

Website

https://ifsss.ca

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

IFSSS is a Quebec-based private training institute, founded in 2020, that delivers SOFEDUC-accredited continuing education courses and clinical supervision to healthcare and social services professionals, families, and educators across the province via online, hybrid, and in-person formats.

Ownership category

akta.pro rank

Product category

Professional continuing education and training

NAICS

Colleges, Universities, and Professional Schools (611310), Professional and Management Development Training (611430)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Behavioral Health & Counseling (Social Work, Psychology, Substance Use CE) (EDAAALAD)

akta.pro secondary industry

Education Professionals (Teacher/Administrator CE, CPD) (EDAAALAE)

Keywords

• Continuing education training
• Healthcare professional development
• Social services training
• CPR certification courses
• Online professional training

Headquarters

HQ city

Blainville

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Online Course Sales: IFSSS sells individual pre-recorded online courses to healthcare professionals, social workers, educators, and families through its e-commerce platform. Courses range from $14.99 (webinars) to $84.95 (RCR/hybrid training) and include short workshops, multi-hour modules, and full-day courses. Revenue is transaction-based per course.
2. Live Training and Group Bookings: IFSSS sells live in-person and virtual training sessions (via ZOOM) to healthcare institutions, CISSS/CIUSSS networks, community organizations, and workplaces. Customized training is also offered on demand. These sessions are offered in half-day and full-day formats and are recurring based on supply and demand.
3. Clinical Supervision Services: Clinical supervision sessions (inspired by co-development approach) are offered as a complement to training courses, included with most courses or available à la carte. Supervision is delivered in small groups (max 7 participants) via videoconference or in-person, 4–6 weeks after training.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

IFSSS designs and sells accredited continuing education and professional training courses for Quebec healthcare professionals (CPR/DEA certification, chronic disease nursing, plasmapheresis, organ transplantation, anaphylaxis) and social services workers (ADHD, autism, intellectual disability, opposition, attachment, mental health). Courses are delivered as pre-recorded online modules, live ZOOM sessions, hybrid CPR/DEA programs, and in-person workshops, and the institute awards SOFEDUC-recognized Unités d'éducation continue (UEC) credits to support license and certification maintenance.

Product overview

IFSSS offers a portfolio of professional training courses primarily in two domains: health (Volet Santé) and social services (Volet Social). The health offerings include CPR/DEA certification courses (Cardio-Secours RCR/DEA) in hybrid, in-person, and online formats, along with clinical courses covering chronic diseases (kidney, respiratory), anemia, organ transplantation, and plasmapheresis. The social services portfolio covers topics such as ADHD (TDA/H), opposition behaviors, autism spectrum disorder, intellectual disability, attachment, mental health, crisis intervention, and resilience development. Training is delivered through pre-recorded online courses, live webinars (with rebroadcast access), in-person sessions, and hybrid formats combining online theory with in-person skills practice. Clinical supervision inspired by co-development methodology is offered as a complementary service with most courses. The organization is a member of SOFEDUC and can issue continuing education units (UEC).

Differentiator

Problem solved

Functional benefit

Products and services

• Hybrid Cardio-Secours CPR/DEA Training (RCR-06, SIR Level A and C)

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Fondation Véro et LouiscoreStrategic or Co-development Partner · 1 February 2021IFSSS formed a strategic partnership with Fondation Véro et Louis to provide clinical support and training to staff working in the foundation's homes for adults with autism spectrum disorder (ASD). IFSSS donated $100,000 to support the foundation's mission. The foundation was created to address gaps in Quebec's healthcare system where adults with ASD lose services after age 21.
• Cégep de l'OutaouaisminorStrategic or Co-development PartnerCégep de l'Outaouais is listed as a partner of IFSSS. The nature of the partnership appears to be collaborative, with the college supporting the training institute's mission in the Outaouais region.
• Université du Québec en Outaouais (UQO)minorStrategic or Co-development PartnerUQO is listed as a partner of IFSSS. The university collaboration supports academic and professional development initiatives in the Outaouais region.
• CJE MirabelminorGTM or Marketing PartnerCJE Mirabel (Centre de jeunes de Mirabel) is listed as a partner, serving as a community referral channel and collaborator for youth and family-oriented training initiatives.
• Maison OxygèneminorGTM or Marketing PartnerMaison Oxygène is listed as a partner organization, contributing to IFSSS's network of community and social services partners.
• Agence SoluTEScoreGTM or Marketing PartnerAgence SoluTES is a healthcare staffing agency and key customer of IFSSS. Their nurses and healthcare professionals regularly take IFSSS training to maintain certifications and professional licenses. Testimonials from SoluTES staff appear on IFSSS's website.
• Agence SolumedcoreGTM or Marketing PartnerAgence Solumed is a healthcare staffing agency and customer of IFSSS. Their nurses use IFSSS courses for continuing education and certification maintenance.
• Société de formation et d'éducation continue (SOFEDUC)coreOthersIFSSS is a member of SOFEDUC, the Quebec society that defines and awards Unité d'éducation continue (UEC) credits. SOFEDUC defines one UEC as representing 10 hours of participation in a structured training activity, organized and directed by an accredited organization, led by competent trainers, and sanctioned by an evaluation. SOFEDUC membership enables IFSSS to grant recognized continuing education credits to participants.

Scale indicators3 records

Recent moves7 records

Expansion highlights3 records

Direct peers

• Relias: Online training and compliance platform serving healthcare, behavioral health, and social services organizations. Comparable to IFSSS on CE for nurses and social services workers, with a broader enterprise SaaS model targeting healthcare systems.
• HealthStream: Healthcare workforce development and continuing education platform used by hospitals and health systems across North America. Directly comparable to IFSSS's institutional training mission with CISSS/CIUSSS-style healthcare buyers, though at public-company scale.
• MedBridge: US-based online continuing education platform focused on healthcare professionals across physical therapy, nursing, and allied health. Comparable to IFSSS in delivering accredited online CE for healthcare workers, though at significantly greater scale.
• St. John Ambulance (Canada): National provider of first aid, CPR, and mental health training programs. Overlaps with IFSSS on CPR/health training as well as mental health and crisis response courses for workplaces and community organizations.
• Canadian Red Cross: National provider of first aid, CPR/AED, and emergency care training in Canada. Directly comparable to IFSSS's Cardio-Secours RCR/DEA hybrid training offerings targeting healthcare professionals and lay responders across Quebec.
• ASSTSAS: Quebec-based association specializing in health and social services workplace health and safety training. Directly comparable to IFSSS on continuing education for healthcare and social services workers in Quebec, and is even referenced in IFSSS trainer Karim Beldjilali's credentials.
• Heart & Stroke Foundation of Canada: One of Canada's leading CPR and emergency cardiovascular care training providers, with established reach into healthcare institutions. Competes directly with IFSSS on RCR/DEA certification courses for healthcare workers.

Broad incumbents

• Skillsoft: Large enterprise learning and talent development platform offering CE and compliance content across healthcare, leadership, and compliance verticals. Comparable to IFSSS at a much broader scale, providing institutional training content for healthcare and workforce audiences.
• Université du Québec en Outaouais (UQO): Quebec university, listed as an IFSSS partner, providing continuing education and professional development programs including psychoeducation and social services. Comparable to IFSSS on professional/continuing education offerings in the same Outaouais region.
• Cégep de l'Outaouais: Quebec CEGEP-level college listed as an IFSSS partner, offering continuing education and vocational programs including health and social services training. Comparable to IFSSS as a broader educational services provider in the same region with overlapping CE programs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/IFormationSSS
• YouTubeyoutube.com/channel/UChGHVfIDQOHLhq1iyBxXj5g
• Facebookfacebook.com/iformationsss
• LinkedInlinkedin.com/company/iformationsss
• Instagraminstagram.com/iformationsss

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Institut de formation en santé et services sociaux (IFSSS)