Prefeitura Municipal de Ilhabela

What Prefeitura Municipal de Ilhabela does

Prefeitura Municipal de Ilhabela is the municipal government of Ilhabela, an archipelago municipality on the north coast of São Paulo state, Brazil, operating under elected mayor Antonio Luiz Colucci (2025-2028 mandate). It delivers the full range of statutory municipal services — public administration, IPTU property tax collection, healthcare, education, social assistance, public safety, environmental preservation, tourism promotion, public transportation, and economic development — to residents, businesses, and visitors of the island municipality. The municipality has 83% of its territory preserved as the Parque Estadual de Ilhabela Atlantic Forest reserve, contains over 40 beaches, and is officially recognized as Capital Nacional da Vela (National Capital of Sailing) under federal Law 12.457/2011.

The technology and product base is built around a multi-channel digital government services platform. Core systems include SEI (electronic document management, sourced from TRF4), e-SIC (Lei de Acesso à Informação compliance), Protocolo Online, Ouvidoria (eouve.com.br-hosted complaint system), PROCON Digital consumer protection, Carta de Serviços (161 indexed services), Cadastro de Internauta (PF/PJ registration), and the Diário Oficial Eletrônico (1,584 editions, 10,427 pages archived). Citizen-facing infrastructure extends to physical channels: Paço Municipal headquarters, Via Verde integrated service center, Sala do Cidadão, two Tourist Information Centers, PAT employment kiosk, and public transportation networks (Expresso Fênix bus with electronic ticketing and Aquabus waterway transport with Cartão Fênix Fácil). The municipality also administers the Alô Servidor HR self-service platform for public servants and operates four wholly-owned attached entities: IlhabelaPrev (pension), Fundaci (culture), Santa Casa (hospital), and Fundo Soberano dos Royalties (oil royalties sovereign fund).

The revenue model combines mandatory own-source taxation with intergovernmental transfers and user fees. IPTU is the flagship recurring revenue line — an annual urban property tax with a 10% early-payment discount and installment plans up to 12 times — augmented by IPTU Complementar (catch-up tax on unregistered built area identified via aerial cadastral work) and a REFIM 2025 tax regularization program. Transactional fees apply to municipal certificates (negative debt, cadastral, environmental) and licensing. User fees include Aquabus fares (R$20.00 standard / R$4.80 reduced) and Expresso Fênix bus fares (R$10.00 standard / R$4.80 reduced). Banco do Povo generates interest income (0.35%–1% monthly) on state-partnership microcredit loans. The Fundo Soberano dos Royalties supplements the budget with offshore oil royalty inflows, providing fiscal capacity that small Brazilian municipalities typically lack. The primary customers are citizens (Pessoas Físicas), businesses (Pessoas Jurídicas), and the municipality's own public servants, all served through a hybrid digital + physical channel mix with no traditional commercial concentration risk.

Name

Prefeitura Municipal de Ilhabela

Legal name

Prefeitura Municipal de Ilhabela

Website

https://ilhabela.sp.gov.br

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Prefeitura Municipal de Ilhabela is the municipal government of an archipelago on São Paulo's north coast, delivering digital and in-person public services (taxation, healthcare, education, transit, microcredit) to residents, businesses, and visitors. It operates as Capital Nacional da Vela under federal law.

Ownership category

akta.pro rank

Product category

Public Administration Services

NAICS

Executive Offices (921110), Administration of Housing Programs, Urban Planning, and Community Development (925)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industry

Publicly Operated Ferry Authorities (Municipal/Regional) (TLAFALAK)

Keywords

• Municipal government services
• Public administration
• Property tax collection
• Public transportation services
• Citizen services portal

Headquarters

HQ city

Ilhabela

HQ country

Brazil

HQ region

Latin America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. IPTU - Imposto Predial e Territorial Urbano: Annual property tax collected from owners of urban properties. Tax base calculated on property value (valor venal) determined by the municipality. Provides discounts for early payment (10% if paid by March 25) and installment options up to 12 times.
2. Certidões e Taxas Municipais: Municipal certificates including Negative Debt Certificate (Certidão Negativa de Débitos), Property Cadastral Certificate, Environmental Certificate, and various licensing fees.
3. IPTU Complementar: Complementary property tax for properties with differences between built area and registered area in original project, identified through aerial imagery and updated cadastral work.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Prefeitura Municipal de Ilhabela delivers municipal public administration services to residents, businesses, and visitors of the Ilhabela archipelago including property tax collection (IPTU), municipal certificates, public transportation (Aquabus waterway and Expresso Fênix bus), consumer protection (PROCON), employment services (PAT), microcredit (Banco do Povo), electronic document management (SEI), citizen information access (e-SIC), complaints handling (Ouvidoria), online protocols, and electronic official gazette (Diário Oficial Eletrônico). Services are delivered through the online portal at www.ilhabela.sp.gov.br, physical service centers (Via Verde, Sala do Cidadão), and telephone channels covering 161 distinct municipal services.

Product overview

Prefeitura Municipal de Ilhabela operates a digital government services platform offering municipal administration through multiple interconnected systems and service portals. The core infrastructure includes the SEI document management system for administrative processes, an integrated Via Verde citizen service center handling taxes and certificates, and a comprehensive Carta de Serviços platform with 161 listed services. Citizen-facing digital services include the e-SIC information access system, Ouvidoria complaints system, Protocolo Online for document submission, and PROCON Digital for consumer protection. The municipality also provides specialized platforms for employment services (PAT), microcredit (Banco do Povo), and public transportation with the Cartão Fênix Fácil electronic payment system. For public servants, Alô Servidor provides HR self-service including digital payslips, meal vouchers, and dental insurance. The tax administration system handles property tax (IPTU) including complementary assessments, all accessible through the Sistema de Administração Tributária. Key service delivery points include the Aquabus waterway transport, municipal bus network, waste collection services, and the official electronic gazette.

Differentiator

Problem solved

Functional benefit

Products and services

• SEI - Sistema Eletrônico de Informações Digital document and process management system for electronic production, processing, archiving, and control of administrative documents, deployed for municipal administrative processes. Available to municipal public servants and citizens for administrative processes.
• IPTU - Imposto Predial e Territorial Urbano Annual municipal property tax system allowing property owners to generate tax bills, make payments in single installment or installments up to 12 times, with 10% discount for payment in single installment until March 25.
• IPTU Complementar Complementary property tax for properties with differences between built area and registered project area, identified through aerial imagery and updated cadastral work. Payable in single installment or up to 7 installments.
• Aquabus Water Transport Public waterway transportation service operating daily from 08:10 to 19:00, connecting Ponta Azeda, Vila, Engenho D'Água, Perequê, Balsa, and Praia Grande. R$20.00 full fare / R$4.80 reduced fare with Cartão Fênix Fácil. Free for persons with disabilities, seniors over 60, and children under 6.
• Municipal Bus Transportation (Expresso Fênix) Municipal public bus transportation operated by Expresso Fênix, connecting different regions from south to north of Ilhabela. R$10.00 full fare / R$4.80 reduced fare with electronic reloadable Bilhete Eletrônico Recarregável.
• Cartão Fênix Fácil (Fênix Easy Card) Electronic reloadable card system for payment of public transportation including bus and aquabus services, with reduced fare benefits (R$4.80 vs R$10.00-20.00 full fare).
• PROCON Ilhabela Digital Digital consumer protection service for Ilhabela residents to file complaints against businesses, with online form submission and in-person assistance at Via Verde.
• Ouvidoria (Citizen Complaints System) Citizen complaint and feedback system for registering, tracking, and managing municipal service complaints, ensuring citizen voice in public service delivery.
• e-SIC - Electronic Citizen Information Service Electronic system for citizen information requests, document procedure orientations, and protocol management, in compliance with Brazil's Access to Information Law (12.527/2011).
• Banco do Povo Ilhabela (Microcredit Program) State microcredit program in partnership with São Paulo state offering low-interest loans (0.35% to 1% per month) for micro and small businesses, MEI, and formal businesses. Three credit lines available: Empreenda Rápido, Empreenda Mulher, and Empreenda Afro.
• PAT - Posto de Atendimento ao Trabalhador Worker service center providing job placement, unemployment insurance enrollment, digital work card issuance, and professional qualification courses.
• Carta de Serviços (Service Charter) Service charter platform listing 161 municipal services for citizens, businesses, and public servants, with search filters by subject, security level, access method, and department.
• Protocolo Online Online protocol and document submission system allowing citizens to file administrative requests electronically.
• Certidões Municipais (Municipal Certificates) Municipal certificate issuance service including negative debt certificates (Certidão Negativa de Débitos), mobile registry certificates, property value certificates, and environmental certificates.
• Coleta de Lixo (Waste Collection) Municipal solid waste collection service with scheduled pickup in different neighborhoods throughout the city.
• Coleta de Podas e Bota Fora Green waste and bulky waste collection service for tree pruning debris and large item disposal.
• Escola de Governo e Gestão Pública Government training and public management school offering professional development courses, certifications, and events for municipal public servants.
• Diário Oficial Eletrônico Electronic official gazette publishing municipal decrees, laws, and administrative acts digitally, with search and download functionality. Environmental impact: 1.04 trees saved and 417.08 kWh saved through digitization.
• Alô Servidor (Public Servant HR Portal) Employee self-service portal providing access to payslips (Holerite Web), meal vouchers (Vale-Alimentação), dental plans (Plano Odontológico), vacation requests, attendance records, and HR-related services for municipal public servants.
• Cadastro de Internauta (Citizen Registration) Citizen registration portal for creating online accounts to access municipal services, with options for individual (Pessoa Física) and legal entity (Pessoa Jurídica) registration.

Quantifiable outcome

• 50,000 tourists during Semana Internacional de Vela event
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Governo do Estado de São Paulo (Banco do Povo)coreStrategic or Co-development PartnerPartnership with São Paulo State Government for Banco do Povo microcredit program offering low-interest loans (0.35% to 1% per month) to micro and small entrepreneurs, MEI, and formal businesses to promote socioeconomic development.
• Governo do Estado de São Paulo (PAT)coreStrategic or Co-development PartnerPartnership with São Paulo State Government for Posto de Atendimento ao Trabalhador (PAT) providing free employment services, job intermediation, unemployment insurance processing, digital work document issuance, and professional qualification courses.
• Parque Estadual de Ilhabela (Instituto Florestal)coreStrategic or Co-development PartnerPartnership with São Paulo State for management of Parque Estadual de Ilhabela (PEI), a preserved Atlantic Forest reserve covering 83% of the municipality's area. Includes joint conservation efforts and environmental education programs.
• SebraeminorStrategic or Co-development PartnerSebrae Aqui (Small Business Support Service) operating from municipal premises to provide entrepreneurship support, business consulting, and training for small businesses and informal entrepreneurs.
• Expresso FênixcoreChannel Partner/ Reseller/ DistributorMunicipal public transportation operator providing bus service throughout Ilhabela with electronic ticketing system and reduced fare program subsidized by the municipality.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Prefeitura de Armação dos Búzios: Small high-end coastal tourism municipality in Rio de Janeiro state with strong sailing/regatta heritage and a similar tourism-driven IPTU base. Closely comparable as a tourism-led municipal government with seasonal revenue dynamics and beach-and-water identity.
• Prefeitura Municipal de Angra dos Reis: Coastal archipelago municipality in Rio de Janeiro state with similar bay/island geography, waterway transportation, and tourism-plus-industrial economic mix. Comparable in the combination of ferry/water transport, environmental preservation, and tourism dependence.

Broad incumbents

• Prefeitura Municipal de Santos: Major São Paulo state coastal municipality with comparable municipal service breadth, port-driven economic base, and advanced digital service platform. Comparable as a larger São Paulo state municipal government with similar e-government infrastructure investments.
• Prefeitura Municipal de Florianópolis: Island state-capital municipality in Santa Catarina with similar island geography, larger-scale digital government services platform, and tourism-as-economic-driver identity. Comparable as a substantially larger Brazilian island municipality with a more mature municipal administration.
• Prefeitura de Niterói: Mid-sized coastal municipality across the bay from Rio de Janeiro with comparable municipal service scope and tourism/leisure economic profile. Comparable as a larger Brazilian municipal government with mature digital government infrastructure.

Regional players

• Prefeitura Municipal de Ubatuba: Neighboring Litoral Norte municipality with overlapping beach-tourism economy, environmental preservation mandates, and municipal service scope. Comparable incipient-scale Brazilian municipal government serving a coastal/preserved-area population.
• Prefeitura Municipal de São Sebastião: Neighboring Litoral Norte municipality in São Paulo state and the mainland connection point for the São Sebastião–Ilhabela ferry. Directly comparable in scale and service portfolio to Ilhabela, with similar coastal tourism and property tax economics.
• Prefeitura Municipal de Caraguatatuba: Adjacent Litoral Norte coastal municipality with comparable population size, beach-tourism economic base, and municipal service offerings. Comparable in scale of municipal bus, IPTU, and digital service portfolio.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@PrefeituradeIlhabelaOficial
• Facebookfacebook.com/PrefeituraIlhabela
• Instagraminstagram.com/prefeituradeilhabelaoficial
• TikToktiktok.com/@prefeituradeilhabela
• LinkedInlinkedin.com/company/prefeitura-municipal-de-ilhabela

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Prefeitura Municipal de Ilhabela