Independent Living Services Simcoe County

What Independent Living Services Simcoe County does

Independent Living Services Simcoe County (ILS) is a Canadian non-profit organization founded in 1976 and incorporated in 1977 as the Barrie & District Association for the Physically Disabled. The organization provides a non-medical, client-directed model of care to adults with permanent physical disabilities and seniors across Simcoe County, Ontario, with headquarters in Barrie and additional service locations in Collingwood, Midland, and Orillia. ILS operates five core programs: Personal Support Services (scheduled assistance with activities of daily living), Assisted Living Services (24-hour access for clients who can direct their own care), Homemaking Services (subsidized household task assistance introduced in 2023), Home & Vehicle Modification (funding navigation for accessibility modifications), and Assistive Technology & Aging at Home (equipment and device access). A subsidiary platform, Quipit (rebranded 2020), supports assistive-device exchange. The organization is administered through Ontario Health and Ministry of Health & Long Term Care contracts, fee-for-service Homemaking subsidized by Ontario Health, and CanadaHelps donations.

The technology stack is non-proprietary and operational rather than product-focused: standard case management and client tracking systems, the Caredove referral platform for online service requests, JazzHR for applicant tracking, and CanadaHelps for donations. CARF International Three-Year Accreditation (highest tier) was achieved in January 2022, signaling quality conformance for Home & Community Services, Supported Living, and Governance Standards. The leadership team consists of Executive Director Cheryl Wilson, supported by directors for Corporate Services & Finance (Cathy Moorhead) and People & Culture (Steve Rainey), a board chaired by Maria Kavanagh, and approximately 32 core employees (with a substantially larger frontline attendant/homemaker workforce implied by historical figures).

ILS reaches clients through a sales-led and community-led go-to-market: direct phone and online inquiries, healthcare professional referrals (primarily Occupational Therapists and Ontario Health at Home), self-referrals, and partnerships with community organizations (United Way Simcoe Muskoka, 211, North Simcoe Ontario Health Team). The Strategic Plan 2024–2027 was published in December 2024, indicating continued programmatic and operational focus rather than expansion into new geographies or verticals.

Name

Independent Living Services Simcoe County

Legal name

Independent Living Services Simcoe County

Website

https://ilssimcoe.ca

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

11–50 employees

Short description

Independent Living Services Simcoe County is a Canadian non-profit that delivers client-directed personal support, assisted living, homemaking, home modification, and assistive technology services to adults with physical disabilities and seniors across Simcoe County, Ontario, funded primarily through Ontario Health contracts.

Ownership category

akta.pro rank

Product category

Home and Community Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Assisted Living Facilities for the Elderly (623312), Other Residential Care Facilities (623990)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Recreational Outings, Community Participation & Mobility Support (Non-Clinical) (HSABAAAI), Independent Living Community Ancillary Services (Dining/Transportation/Wellness Programs) (HLADAAAI)

Keywords

• Home support services
• Personal care assistance
• Assistive living programs
• Homemaking services
• Accessible home modifications

Headquarters

HQ city

Barrie

HQ country

Canada

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Government-Funded Care Services: ILS receives primary funding from Ontario Health and the Ministry of Health & Long Term Care for personal support and assisted living services. Services are provided at no direct cost to eligible clients who meet program criteria.
2. Fee-for-Service Homemaking: Homemaking services are provided as a fee-for-service program subsidized by Ontario Health with rates based on client income.
3. Donations: ILS accepts donations through CanadaHelps platform for supplemental support of services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Independent Living Services Simcoe County delivers non-medical home and community support services to adults with permanent physical disabilities and seniors in Simcoe County, Ontario. Core offerings include Personal Support Services (daily living assistance such as bathing, transferring, and meal preparation), Assisted Living Services (24-hour access for self-directing clients), Homemaking Services (household tasks on a subsidized fee-for-service basis), and Home & Vehicle Modification and Assistive Technology coordination (connecting clients with funding for accessibility equipment and modifications).

Product overview

Independent Living Services Simcoe County offers a unified non-medical model of care directed by clients to support independence at home and in the community. The organization provides Personal Support Services (attendant care for daily activities), Assisted Living Services (24-hour access for self-directing clients), and Homemaking Services (household task assistance). These core programs are complemented by Home & Vehicle Modification services (connecting clients to funding for accessibility modifications) and Assistive Technology & Aging at Home support (accessing equipment and devices). The organization also administers the Urgent Needs Fund for emergency financial assistance and promotes the Quipit platform for assistive device exchange. Services target adults with permanent physical disabilities and seniors wanting to age in place in Simcoe County.

Differentiator

Problem solved

Functional benefit

Brands

• Quipit: Formerly known as Assistive Device Exchange, re-branded in 2020. An online platform for finding and exchanging assistive devices and equipment.

Products and services

• Personal Support Services Scheduled services for activities of daily living such as washing, bathing, transferring, skin care, meal preparation, and light homemaking, delivered to adults with permanent physical disabilities and seniors. Services are available from 6:00 a.m. to 12:00 a.m., Monday to Sunday, and are government-funded at no direct cost to eligible clients.
• Assisted Living Services Services for clients who can direct their own care and may need frequent access to services on a 24-hour basis within a designated geographic area in Simcoe County. Service plans are developed around individual needs and available resources in partnership with Ontario Health at Home.
• Homemaking Services Subsidized fee-for-service program assisting adults with physical disabilities and seniors with routine household activities including light housekeeping, laundry, meal preparation, and shopping. Available in Barrie and area region, Monday through Friday from 8:00 a.m. to 5:00 p.m., with rates based on client income.
• Home & Vehicle Modification

Quantifiable outcome

• CARF Three-Year Accreditation (highest level) awarded January 2022

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• North Simcoe Ontario Health TeamcoreStrategic or Co-development Partner · 1 January 2024ILS became a proud member of the North Simcoe Ontario Health Team in 2024 to help strengthen an integrated care system so people of all ages and abilities have access for their independence and wellness in their community.
• United Way Simcoe MuskokacoreStrategic or Co-development Partner · 1 January 2020ILS partnered with United Way Simcoe Muskoka and 211 to be a Regional Lead for the Barrie and Area region, to administer the Urgent Needs Fund (UNF). This grant offers one-time financial support to area residents when no other resources are available.
• Ontario Health at HomecoreChannel Partner/ Reseller/ DistributorOntario Health at Home is the provincial body that coordinates home care services. They refer high-risk seniors to ILS for assisted living services.
• Ontario Community Support AssociationminorOthersOCSA is an industry association for community support services. ILS is a member and is listed on their website.
• CARF InternationalcoreOthersCARF is an independent, nonprofit accrediting body that established consumer-focused standards. ILS received Three-Year Accreditation in January 2022.

Scale indicators7 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Canadian Paraplegic Association Ontario: Disability-focused nonprofit providing services to Ontarians with mobility impairments, overlapping significantly with ILS's physical-disability mandate. Highly comparable peer.
• Spinal Cord Injury Ontario: Ontario nonprofit delivering attendant services, peer support, and community participation programs for people with physical disabilities. Closely aligned service portfolio and client population to ILS.
• March of Dimes Canada: National nonprofit providing independent living, attendant care, and employment supports for people with disabilities across Canada. Most directly comparable peer given overlapping disability-focused service model and government funding structure.
• VHA Home HealthCare: Ontario nonprofit providing personal support, homemaking, and community support services. Comparable service model and government-contract revenue base, though larger and broader in geography.

Others

• Ontario Health atHome: Provincial coordinating body that funds and refers clients to ILS's assisted living program. Less a competitor than a funder and referral source, but worth tracking as the primary contracting counterparty.

Broad incumbents

• SE Health (Saint Elizabeth Health Care): Large Canadian nonprofit home and community care provider offering personal support, nursing, and aging-at-home services. Comparable mission but operates across multiple provinces with materially greater scale.
• Revera Inc. One of Canada's largest senior living operators offering retirement residences and assisted living services. Overlaps with ILS's assisted living program but at substantially larger scale and in a private-pay model.
• Bayshore HealthCare: National home health provider with personal support, home care, and community rehabilitation services. Competes with ILS for frontline staff and Ontario Health atHome contracts across overlapping service categories.
• ParaMed Home Health Care: One of Canada's largest home and community care providers, offering personal support and homemaking services across Ontario. Operates at much greater scale than ILS but competes for the same government-funded hours.
• CBI Health: National rehabilitation and home health provider offering personal support and community services. Competes for provincial contracts and overlaps on assistive-device and home-modification services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/independent-living-services-simcoe-county

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Independent Living Services Simcoe County