imed

What imed does

imed S.A. is a Santiago, Chile-based digital health infrastructure company that has operated for over 20 years connecting healthcare ecosystem actors — physicians, medical centers, patients, employers, FONASA, Isapres, COMPIN, and compensation funds (CCAF) — through a certified platform for electronic medical licenses (Licencia Médica Electrónica), electronic vouchers (Bono Electrónico), electronic prescriptions (Receta Médica Electrónica), clinical records, appointment scheduling, and video consultation. The company's core platform, Mimed Escritorio Médico, integrates agenda management, voucher issuance, clinical records, GES notifications, license/prescription issuance, and video consultation into a unified workspace for independent physicians and medical centers. imed is a Ministry of Health-certified operator and FONASA-certified provider, with biometric fingerprint-based patient identity verification embedded in its voucher processing flow to reduce fraud.

imed monetizes through a multi-stream model: per-seat SaaS subscriptions for Mimed Escritorio Médico (0.8 UF/month standard, 1.9 UF/month premium, where UF is Chile's inflation-adjusted unit), transaction-based fees for Bono Electrónico and LME processing, employer HR/payroll integration services for automated license workflows, and the Medpay payment gateway. The go-to-market combines sales-led enterprise engagement via tele-advice (15-minute virtual demos) for medical centers and employers with self-serve digital onboarding for individual physicians. The patient-facing mimed.com portal serves as both a free utility (vouchers, license tracking, appointment scheduling) and a referral channel that funnels demand toward connected providers. With 436 employees, imed is a mid-sized, privately-held company operating exclusively in Chile, positioning itself as default digital infrastructure for the country's mandatory electronic medical license and electronic voucher workflows.

Name

imed

Legal name

imed S.A.

Website

https://imed.cl

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

251–500 employees

Short description

imed S.A. is a Chilean digital health platform that connects physicians, medical centers, patients, employers, and insurers for electronic medical licenses, vouchers, prescriptions, clinical records, and video consultation. Certified by Chile's Ministry of Health, it serves as default infrastructure for national digital healthcare workflows.

Ownership category

akta.pro rank

Product category

Digital Health Platform / Healthcare Practice Management Software

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

akta.pro secondary industries

Identity & Access Management (IAM) for Healthcare (HLACAJAA), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN)

Keywords

• Digital health platform
• Electronic medical license
• Medical practice software
• Electronic health voucher
• Healthcare interoperability

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Mimed Escritorio Médico Software Subscription: Monthly subscription fees for access to integrated medical practice management software. Pricing is per user/plan with tiered options for individual physicians versus medical center staff roles.
2. Bono Electrónico Transaction Processing: Platform facilitates electronic voucher processing connecting patients, medical providers, and financiers (FONASA, Isapres, insurers). Revenue derived from transaction processing and service fees on each voucher issued.
3. Licencia Médica Electrónica Processing: Electronic medical license issuance and processing services for physicians and medical centers, integrated with COMPIN, compensation funds, and employer systems.
4. Employer License Integration Services: Integration services connecting employer HR/payroll software with the electronic license platform for automated license processing and workflow automation.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

imed operates a digital health platform that connects physicians, medical centers, patients, employers, and health financiers (FONASA, Isapres, COMPIN, and compensation funds) in Chile. Its core offerings include Bono Electrónico (electronic voucher with biometric identity verification), Licencia Médica Electrónica (Ministry-of-Health-certified electronic medical leave platform), and Mimed Escritorio Médico, a unified medical practice management software that combines scheduling, electronic prescriptions, clinical records, video consultations, and payment processing.

Product overview

imed offers a digital health solutions platform connecting all healthcare industry actors (physicians, medical centers, employers, patients, and financiers) to streamline and simplify medical procedures in Chile. The core product portfolio includes Bono Electrónico (electronic voucher with biometric identity verification), Licencia Médica Electrónica (electronic medical leave), and Mimed Escritorio Médico (unified software platform for independent physicians and medical institutions). Mimed Escritorio Médico integrates agenda management, electronic vouchers, clinical records, GES notifications, medical licenses, electronic prescriptions, video consultation, and payment processing into a single platform. Additional offerings include Receta Médica Electrónica, Programa Médico Fonasa, Medpay, Medbenefits, and integration modules for HIS and HR systems. The mimed.com patient portal provides free access for patients to review vouchers, licenses, and prescriptions.

Differentiator

Problem solved

Functional benefit

Brands

• Mimed Escritorio Médico: Comprehensive software platform for medical consultation management integrating electronic vouchers, medical licenses, electronic prescriptions, clinical records, appointments, and video consultations
• Bono Electrónico
• Licencia Médica Electrónica
• Receta Médica Electrónica
• Medbenefits
• Medpay

Products and services

• Bono Electrónico Digital voucher system that verifies patient identity via fingerprint biometric verification and automates copayment valorization for FONASA, Isapres, and health insurers, enabling instant authorization of medical attention payments. Used by physicians and medical centers in Chile.
• Licencia Médica Electrónica (LME) Electronic medical leave system certified by the Chilean Ministry of Health that connects healthcare providers, patients, employers, COMPIN, and compensation funds for digital issuance and processing of medical licenses.
• Mimed Escritorio Médico (MEM) Unified software platform integrating agenda management, electronic voucher issuance, clinical records, GES/ENO notification, medical license and prescription issuance, video consultation, and FONASA medical program valorization for independent physicians and medical centers.
• Receta Médica Electrónica Electronic prescription system that allows physicians to digitally prescribe medications and medical orders, reducing handwriting errors and improving patient access to prescriptions. Free module included with license subscription.
• Programa Médico Fonasa Service enabling online entry and valorization of FONASA Medical Programs for outpatient and hospital prestations that require them.
• Medpay Payment gateway for particular consultation payments and FONASA affiliate copayments, supporting debit and credit cards at medical centers.
• Medbenefits Employee medical benefits platform allowing companies to provide and manage healthcare benefits for their collaborators.
• Integración Automatizada de Licencias Médicas Integration service connecting company HR or payroll software with imed's license platform to automate and streamline the medical license processing workflow for employers.

Quantifiable outcome

• Electronic voucher can increase medical capacity by up to 36% by reducing administrative time and streamlining patient payment processes.
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Six partnerships are on record, tiered core and minor.

• FONASA (Fondo Nacional de Salud)coreTechnology or IntegrationFONASA is the Chilean public health insurance system. imed is a certified operator and technology integration partner enabling electronic voucher issuance and medical license processing connected to the FONASA Modalidad Libre Elección (MLE) system. The partnership enables real-time copay valorization and contribution processing for FONASA beneficiaries.
• Isapres (Private Health Insurers)coreTechnology or Integrationimed connects with all private health insurers (Isapres) in Chile for electronic voucher processing, enabling instant valorization and authorization of copayments for patients with private insurance coverage.
• COMPIN (Comisión de Medicina Preventiva e Invalidez)coreTechnology or Integrationimed's electronic medical license platform connects with COMPIN for digital submission and processing of medical leave certificates, replacing paper-based workflows with electronic document transmission.
• Cajas de Compensación (Compensation Funds)coreTechnology or IntegrationElectronic medical license platform connects with compensation funds (CCAF) for digital processing of medical leave for workers affiliated with these entities.
• Google My BusinessminorGTM or Marketing Partnerimed recommends Google My Business as a marketing channel for physicians and medical centers to improve local search visibility and patient discovery.
• Health Insurance Companies and Supplementary InsurerscoreTechnology or Integrationimed connects with health insurance companies and supplementary insurers for electronic voucher processing, enabling automated copay calculation and payment reconciliation.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Doc.com: Digital health platform providing telemedicine and practice management tools in Latin America. Comparable as a digitally-native platform combining teleconsultation, EHR, and physician SaaS functionality targeting similar customer segments to imed.

Broad incumbents

• athenahealth: US ambulatory EHR and practice management platform serving physician groups. Comparable in targeting independent and group physician practices with integrated EHR, scheduling, and revenue cycle workflows similar to MEM.
• Zocdoc: US patient scheduling and physician marketplace with integrated practice tools. Comparable business model of connecting patients to physicians through a digital portal while providing physicians with scheduling and patient acquisition infrastructure.
• CGM (CompuGroup Medical): Global EHR and practice management software vendor with established presence in physician practice digitization. Comparable as a larger incumbent offering overlapping capabilities (EHR, prescriptions, scheduling) that imed provides for Chilean ambulatory physicians.
• Doctolib: European digital health platform combining appointment booking, teleconsultation, and practice software for physicians. Comparable as a large-scale physician SaaS + patient engagement platform that has scaled the same workflow imed targets in Chile.

Regional players

• 1Doc3: Colombia-based telehealth and digital health platform serving Spanish-speaking LatAm markets. Comparable as a regional digital health player addressing similar physician-patient workflows in Latin America, though primarily operating outside Chile.
• SALUDTOOLS: Latin American EHR and clinical management software vendor serving physician practices across the region. Comparable in providing practice management and electronic clinical record software for ambulatory physicians in Spanish-speaking markets.

Direct peers

• Doctoralia (Docplanner Group): Patient-facing doctor booking and practice management platform operating across Latin America including Chile. Comparable in serving physicians with digital scheduling, patient engagement, and online presence tools similar to imed's mimed.com portal.
• Welii: Chilean health benefits and corporate wellness platform for employers. Comparable in addressing the employer-side digital health workflow in Chile that overlaps with imed's Medbenefits and employer LME integration offerings.
• Medismart: Chilean digital health platform offering online medical appointments, electronic prescriptions, and remote consultations for individual physicians and patients. Directly comparable in geography and product category to imed's MEM and Receta Médica offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Imedchile
• Facebookfacebook.com/imedchile
• LinkedInlinkedin.com/company/imedchile
• Instagraminstagram.com/imedchile

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about imed