The Immortelle Med Group

What The Immortelle Med Group does

The Immortelle Med Group (legal entity Immortelle Inc.) is a Beverly Hills-based luxury post-surgical recovery and private nursing provider that integrates clinical medical care with five-star hotel accommodations at the Four Seasons Los Angeles at Beverly Hills. Co-founded by Group CEO Evan Pinchuk and Director of Patient Care Services Jessica Jacobson (IMD, MSN, AGPCNP-C, with a doctoral focus in Integrative Medicine), with Dr. Paul Strauss serving as Medical Advisor, the company targets high-net-worth patients recovering from elective surgeries (cosmetic, orthopedic, and similar) as well as HNW individuals seeking life optimization and executive wellness. It operates as a licensed California Home Health Agency (license #550008816) and is ACHC-accredited with a BBB A+ rating.

The service portfolio centers on two core offerings — Post-Surgical Care at the Four Seasons (care coordination, acuity-based nursing, interdisciplinary care teams, on-site diagnostics, advanced patient monitoring) and Private Nursing/Recovery Case Management (wound care, medication management, disease management, and physical, occupational, and speech therapy delivered at home or in temporary accommodations). An extensive add-on menu spans IV therapy, wireless cardiac monitoring, laser therapy, vascular circulation enhancement, lymphatic massage, acupuncture, reiki, medical hypnosis, concierge specialist access, personal suite attendant service, and wellness/spa treatments. Underlying clinical technology includes real-time vital-signs tracking with instant clinical-team alerts, wireless cardiac monitoring with continuous data capture, on-site lab and diagnostic equipment, and BLS/ACLS/AED-certified emergency response. Three suite tiers (Deluxe 380 sqft, Studio 430 sqft, California 630 sqft) form the accommodation backbone, and a Cleveland Clinic partnership supplies nutritionally tailored menus.

The business model is a high-touch, quote-based concierge sales motion with per-case/per-stay medical service fees and a-la-carte add-ons. CareCredit financing (0% interest if paid in full within 6 months) broadens accessibility for qualified patients, and superbills support insurance reimbursement. Distribution relies on direct inquiry, surgeon and medical-provider referrals, and Four Seasons concierge recommendations rather than traditional digital marketing. The customer base is concentrated among elite clientele — world leaders, celebrities, and professional athletes — and brand credibility is reinforced by earned-media features in Vogue, Wall Street Journal, Hollywood Reporter, Town & Country, and WellBeing Magazine.

Name

The Immortelle Med Group

Legal name

Immortelle Inc.

Website

https://immortellemed.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The Immortelle Med Group is a Beverly Hills luxury post-surgical recovery and private nursing provider that integrates clinical medical care with five-star accommodations at the Four Seasons Los Angeles at Beverly Hills, serving high-net-worth patients including celebrities, professional athletes, and executives.

Ownership category

akta.pro rank

Product category

Luxury Post-Surgical Recovery & Concierge Home Healthcare

NAICS

Home Health Care Services (62161), Nursing Care Facilities (Skilled Nursing Facilities) (62311)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Medicare-Certified Skilled Nursing Visits (RN/LPN) (HSABACAA)

akta.pro secondary industries

Post-Discharge Non-Medical Transitional Support (after hospital/SNF) (HLADAGAJ), Medical Spas (Medi-Spa) (HSADAKAB)

Keywords

• Luxury healthcare services
• Post-surgical recovery
• Private nursing care
• Concierge home health
• Integrative wellness therapy

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Post-Surgical Care Services: Luxury recovery accommodation and medical care at Four Seasons hotel, including nursing care, medication management, wound treatment, and clinical oversight. Charged on a per-case/per-stay basis with additional fees for optional services.
2. Suite Accommodations: Three tiers of luxury suites (Deluxe Suite 380sqft, Studio Suite 430sqft, California Suite 630sqft) with per-night rates plus medical service fees. Additional fees apply on a per case basis.
3. Optional Medical Services: A la carte medical and wellness services including IV therapy, cardiac monitoring, laser therapy, lymphatic massage, acupuncture, reiki, medical hypnosis, concierge specialists, personal suite attendants, and wellness/spa services.
4. Home Health/Private Nursing: Continued care services including wound treatment, medication management, disease management, post-operative care, physical therapy, speech therapy, and occupational therapy delivered in home setting.
5. Financing Revenue: Partnership with CareCredit for patient financing, offering 0% interest if paid in full within 6 months. Superbills available for insurance reimbursement.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

The Immortelle Med Group provides luxury post-surgical recovery care and private nursing / home health services to affluent patients, operating primarily out of the Four Seasons Los Angeles at Beverly Hills. Its core deliverable is a hybrid hospitality-and-clinical model in which licensed nurses, physicians, and integrative medicine specialists deliver pre- and post-operative care, wound and medication management, on-site diagnostics, advanced patient monitoring, and physical/speech/occupational therapy inside five-star hotel suites.

Product overview

Immortelle Med operates as an integrated healthcare and hospitality platform combining post-surgical care and private nursing services with luxury accommodations at the Four Seasons Los Angeles at Beverly Hills. The core offerings include Post-Surgical Care at The Four Seasons (featuring care coordination, nursing, on-site diagnostics, and advanced monitoring) and Private Nursing/Recovery Case Management (covering wound care, medication management, physical/occupational/speech therapy). These are supplemented by Optional Services including IV Therapy, Cardiac Monitoring, Laser Therapy, Lymphatic Massage, Acupuncture, Reiki, Medical Hypnosis, Concierge Specialists, Personal Suite Attendant, and Wellness & Spa Services. Accommodations are offered in three tiers: Deluxe Suite (380 sq. ft.), Studio Suite (430 sq. ft.), and California Suite (630 sq. ft.), all with full-service hospitality support.

Differentiator

Problem solved

Functional benefit

Products and services

• Post-Surgical Care at The Four Seasons

Quantifiable outcome

• Licensed and accredited by ACHC (Accreditation Commission for Health Care) and BBB A+ accredited
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Cleveland CliniccoreStrategic or Co-development PartnerMenu by Cleveland Clinic - nutritionally tailored meals crafted by Cleveland Clinic nutritionists to support recovery and overall wellness, with options customized for dietary needs and preferences. This partnership provides evidence-based nutritional guidance for patients.
• Four Seasons Los Angeles at Beverly HillscoreStrategic or Co-development PartnerVenue partnership providing luxury hotel accommodations (285 rooms) for post-surgical recovery patients. Immortelle Med operates as independent third-party service provider within the hotel. Hotel provides amenities including spa, fitness center, pool, and concierge services while Immortelle provides clinical care.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Soma Plastic Surgery Recovery: Specialized post-surgical recovery service offering in-home and hotel-based nursing care for cosmetic surgery patients in major U.S. cities. Comparable concierge delivery but with broader geographic footprint.
• ConciergeMD: Los Angeles-based concierge medical practice offering house-call doctors, IV therapy, and executive health services to affluent clients. Comparable cash-pay, luxury, on-demand delivery model with overlapping service mix.
• Restore Hyper Wellness: National franchise offering IV therapy, cryotherapy, and recovery services to a premium consumer base. Partial overlap with Immortelle Med's à la carte wellness services (IV therapy, infrared, hyperbaric).

Broad incumbents

• Cleveland Clinic Center for Integrative & Lifestyle Medicine: Major academic medical center with a recognized integrative and lifestyle medicine program. Existing menu-partner of Immortelle Med; represents a broader, established healthcare brand that could expand into the same luxury recovery space.
• Cedars-Sinai Medical Center: Major Los Angeles health system with established reputation for serving celebrity, executive, and high-net-worth patients. A broad incumbent whose concierge and executive health programs overlap with Immortelle Med's HNW target market.

Direct peers

• Avalon Surgery Recovery Center: Los Angeles-based luxury post-surgical recovery center providing private nursing and recovery accommodations for cosmetic surgery patients. Direct overlap in patient demographics and service model.
• Pearl Recovery Retreat & Wellness: Luxury post-surgical recovery retreat in Los Angeles offering private nursing and concierge recovery in upscale hotel settings. Closest direct competitor to Immortelle Med's hybrid hospitality-clinical model.
• Carillon Miami Wellness Resort: Luxury wellness resort in Miami Beach offering post-surgical recovery programs, integrative medicine, and concierge medical services in a hotel-style setting. Comparable luxury hotel-clinical hybrid model.
• The Beverly Hills Rejuvenation Center: Los Angeles luxury medspa and wellness center offering IV therapy, hormone optimization, and aesthetic services to affluent clientele. Comparable premium positioning and à la carte wellness offerings.
• After Plastic Surgery Recovery Centers: Specialized post-cosmetic-surgery recovery services in Beverly Hills and LA offering private nursing and luxury accommodations. Directly comparable patient segment and use case to Immortelle Med.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/immortellemed
• LinkedInlinkedin.com/company/the-immortelle-med-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Immortelle Med Group