Inpact

What Inpact does

Inpact Solutions is a Dutch insurtech software provider that operates the Inpact Insurance Platform (IIP), a modular platform connecting insurers, volmachten (distribution intermediaries), advisors, acceptants, and service providers across the Dutch insurance value chain. Formed in January 2024 through the consolidation of four legacy labels — AWI, DDi, Differ Solutions, and Infofolio — the company combines 25 years of insurance software heritage with an explicit "AI-first" strategy, anchored by its inpact.ai platform that uses trained models to classify emails, documents, and images and route work into downstream workflows. The platform is organized into four pillars: Service & Portalen (customer-facing portals and advisor/acceptant workstations), Slimme Procesregie (process orchestration across email, mutations, prolongations, claims, and payment controls), Distributie & Verzekeringsproducten (product engines and tariff management compliant with AFD/VPI standards), and Data & Inzichten (proprietary property databases including Adresscanner Particulier covering 8.4 million Dutch homes and Adresscanner VvE covering 88% of registered VvE complexes).

The company monetizes primarily through annual subscription-based SaaS licensing of its modular platform, with customers able to start with one module and expand; recurring data services (address scanning and property enrichment via API or batch) and implementation/consulting professional services contribute additional revenue. Inpact sells almost exclusively through direct sales to enterprise insurers, volmachten, and service providers in the Netherlands, supported by channel relationships with backoffice system vendors (ANVA, CCS, DIAS). The company employs approximately 100 people across two Dutch offices (Hoofddorp and Veenendaal), serves enterprise customers including De Goudse, Nationale Nederlanden, Klaverblad, Avéro Achmea, Allianz Nederland, Biesbosch Assuradeuren, and Kuiper Verzekeringen, and grew from roughly 10 to over 100 customers within a single year. It holds ISO 27001 and ISAE 3402 certifications, and targets a Dutch volmacht market that is approximately €4.8 billion in premiums in 2024, forecast to reach €6.5 billion by 2030.

Name

Inpact

Legal name

Inpact Solutions

Website

https://inpactsolutions.nl

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

51–100 employees

Short description

Inpact Solutions is a Dutch insurtech that operates the Inpact Insurance Platform (IIP), a modular AI-first software suite connecting insurers, volmachten, advisors, and service providers across the Dutch insurance chain through automation, product engines, and proprietary property data.

Ownership category

akta.pro rank

Product category

Insurance Software Platform

NAICS

Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS) (FSAGAGAB)

Keywords

• Insurance software platform
• Insurtech automation
• Policy document processing
• Claims automation software
• Property data enrichment

Headquarters

HQ city

Hoofddorp

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Platform Subscriptions: Inpact generates revenue primarily through subscription-based SaaS licensing of its Inpact Insurance Platform (IIP), which consists of four modular pillars: Service & Portalen, Slimme Procesregie, Distributie & Verzekeringsproducten, and Data & Inzichten. Customers can start with one module and expand to additional modules over time. The platform is positioned as a central service layer for insurers, volmachten and service providers to collaborate, distribute products, automate document flows, and enrich with property data.
2. Data Services (Adresscanner, Property Enrichment): Revenue is generated from data products including the Adresscanner VvE (VvE address scanning), Adresscanner Particulier (individual residential address scanning), and Vastgoedverrijkingen (property enrichment). These provide property data including rebuild values, risk characteristics, and portfolio analysis. Data is delivered via reports, API integration, or portfolio enrichment services.
3. Professional Services (Implementation & Consulting): Implementation and consulting services are offered to support the deployment of the platform, including product implementation consulting, business & IT consulting, and migration services (e.g., EKP to Klantmap migration). These services support the core SaaS subscription revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Inpact develops and sells the Inpact Insurance Platform (IIP), an AI-first modular SaaS platform for the Dutch insurance market. It bundles pre-integrated modules for document classification, content extraction, customer screening, sanity checks, and value indicators (rebuild, contents, jewelry, artworks/collectibles, cars, motorcycles), with built-in AFD/VPI regulatory compliance and RPA integrations. The offering targets Dutch insurers, volmachten, advisors, and service providers needing backoffice automation.

Product overview

Inpact is an insurance technology company offering the Inpact Insurance Platform (IIP), a modular platform connecting insurers, volmachten (underwriting agencies), and service providers across the insurance chain. The platform consists of four pillars: Service & Portalen (including Klantmap, Wagenpark, Sluitstraten, Adviseurmodule, Acceptantenmodule), Slimme Procesregie (including E-mail Classify, Mutatie & Prolongatie, Claims, Excasso), Distributie & Verzekeringsproducten (including Product Engines, Product Services), and Data & Inzichten (including Adresscanner Particulier, Adresscanner VvE, Vastgoed Verrijkingen). The inpact.ai platform provides AI capabilities for document processing and workflow automation across all modules.

Differentiator

Problem solved

Functional benefit

Brands

• Inpact Insurance Platform (IIP): Modular insurance platform connecting insurers, volmachten, and service providers with four pillars: Service & Portalen, Slimme Procesregie, Distributie & Verzekeringsproducten, and Data & Inzichten.
• inpact.ai

Products and services

• Inpact Insurance Platform (IIP) Modular AI-first SaaS platform for the Dutch insurance market, bundling pre-integrated modules for document classification, content extraction, customer screening, sanity checks, value indicators, and AFD/VPI regulatory compliance. Targeted at Dutch insurers, volmachten, advisors, and service providers.
• InpactValue Indicators Module within the Inpact Insurance Platform that delivers automated value estimates for rebuild, contents, jewelry, artworks/collectibles, cars, and motorcycles using inpact.ai and the Hermes and Iris AI models. Used by Dutch insurers and volmachten for consistent property and contents valuation.
• InpactDocument Classification and Extraction Module of the Inpact Insurance Platform that automatically classifies insurance documents and extracts content for downstream processing. Designed to remove manual handling of inbound paperwork for Dutch insurer and volmacht backoffices.
• InpactCustomer Screening and Sanity Checks Module within the IIP that performs customer screening (incl. CIS/COA-related checks) and sanity checks on insurance backoffice data, supporting compliance with AFD, VPI, and KYC obligations for Dutch insurers.
• Implementation, Integration, and Training Services Professional services delivered through Inpact's in-house partner network covering platform implementation, backoffice integration (incl. RPA), and customer training. Sold alongside the IIP subscription to Dutch insurers and service providers.

Quantifiable outcome

• Infofolio rebuild values are on average 10% to 20% higher than insured amounts, indicating widespread underinsurance in the Dutch market that Inpact's data helps address.
• +7 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability9 records

Feature15 records

Partnerships

Five partnerships are on record, tiered core.

• AWI Connect (product brand, now part of Inpact)coreTechnology or Integration · 19 June 2024AWI Connect is the former brand name for the Adviseurmodule (now part of Inpact's unified platform). It provides a complete frontoffice platform for comparing, quoting, requesting, mutating and cancelling insurance products. The product is now fully integrated into the Inpact Insurance Platform as the Adviseurmodule.
• CED ConnectcoreTechnology or Integration · 1 January 2024Inpact.ai integrates with CED Connect, a claims management platform. In collaboration with CED Connect and Biesbosch Assuradeuren, Inpact.ai reads all claim mailboxes, determines which claim file emails belong to, and automatically links all emails including attachments to the correct claim files in CED Connect.
• Allianz NederlandcoreTechnology or Integration · 1 January 2024Partnership for the E-mail Classify app implementation at Allianz Nederland. Fast email processing with inpact.ai, featured as a case study in the Special Business Innovation edition of VVP magazine. The inpact.ai models automatically determine document types and convert them to the correct SIVI document type.
• VrielingcoreTechnology or Integration · 1 January 2024Partnership with Vrieling for processing claim-related invoices (in their case from Allianz). Inpact.ai works to understand claim-related invoices from end to end using AI models and directly process bookings in the backoffice system. First results were immediately impressive with AI models generically applicable to various types of claim-related invoices regardless of the sender.
• Biesbosch AssuradeurencoreTechnology or Integration · 1 January 2024Biesbosch Assuradeuren is a joint customer in the CED Connect and inpact.ai integration project. Inpact.ai reads all their claim mailboxes, determines which claim files emails belong to, and automatically links emails and attachments for claim files in CED Connect or the ANVA backoffice system.

Scale indicators13 records

Recent moves9 records

Expansion highlights6 records

Others

• Appian: Appian is a low-code process automation platform cited as an inpact.ai integration target. It is an enabling/ecosystem participant for Dutch insurers building workflow automation, adjacent rather than directly competitive with Inpact's insurance-vertical SaaS.
• UiPath: UiPath is a leading RPA platform and listed Inpact integration partner ('fully RPA platform ready'). It is an enabling/adjacent technology for inpact.ai's workflow automation rather than a direct competitor, but could in theory compete with parts of Inpact's automation layer.

Direct peers

• CCS: CCS is a Dutch insurance software specialist providing back-office and policy administration systems to insurers and intermediaries in the Netherlands. It overlaps directly with Inpact's Product Engines and integration footprint across ANVA, CCS and DIAS back-offices.
• CED Connect: CED Connect is a claims management platform used by Dutch insurers (Biesbosch Assuradeuren, CVB), and Inpact's inpact.ai integrates natively with it to route claim documents. The companies are both delivery partners and adjacent competitors in Dutch claims automation software.
• Keylane: Keylane is a European insurance SaaS platform offering core policy administration for life and P&C insurers and pensions across the Benelux and broader Europe. It competes in the same insurance-core-platform category as Inpact's policy admin and product engines, with overlapping Dutch and European customers.
• ANVA: ANVA is a Dutch insurance back-office platform serving insurers, volmachten and intermediaries in the Netherlands. Both Inpact and ANVA serve the same volmacht customer base with product and process management software, making ANVA Inpact's most direct Dutch competitor.

Broad incumbents

• Visma: Visma is a large European software group that owns Dutch insurance software assets (including CCS) and serves SMB and mid-market insurance workflows. As a broad incumbent owning Inpact's back-office partners, Visma represents competitive and channel concentration risk for Inpact.
• Duck Creek Technologies: Duck Creek provides SaaS policy admin, claims and billing solutions to P&C insurers globally (now part of Guidewire). It addresses the same modular SaaS-for-insurers proposition as Inpact and is a direct comparator for cloud-native platform go-to-market.
• Guidewire: Guidewire is the largest global insurance core platform vendor (P&C, life, claims, underwriting). It addresses the same 'unified insurance chain' problem as Inpact but at much larger enterprise scale and broader geography; competitive overlap exists for any Dutch insurer evaluating core-platform modernisation.
• Sapiens International: Sapiens is a global insurance platform provider offering core systems, digital, and analytics for P&C, life and reinsurance. While broader and global, Sapiens competes in the same core-insurance-software space Inpact targets for Dutch volmachten and insurers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/inpact-solutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inpact