Institut Français de la Médiation (IFM)

What Institut Français de la Médiation (IFM) does

Institut Français de la Médiation (IFM) is a Paris-headquartered private professional training and consulting firm founded in 2007 by Christine Lamoureux, specializing exclusively in workplace conflict resolution and business mediation. Its core offering has two revenue pillars: (1) certifying and non-certifying training programs, anchored by the RS5895 Business Mediation certification (95 hours plus 155-hour attestation and one year of accompaniment), the RS7079 Harassment Investigation certification (60 hours), the Collective Mediation certification, plus a catalogue of short workshops (RPS awareness, systemic approach, workplace violence, difficult personalities, Non-Violent Communication, MBTI-based self-knowledge), delivered in Paris, blended, and 100% distance formats with several programs eligible for CPF funding; and (2) corporate consulting services including individual and team workplace mediation, conflict audits, RPS diagnostics via the partner Workcare platform, and development of internal mediation functions. Pedagogy blends narrative mediation (Michael White/David Epston lineage), Palo Alto systemic approach, and evidence-based conflict resolution techniques; QUALIOPI certification (2024-2027) and France Compétences registration underpin its regulated training status.

The business is built on a small team of roughly 10 expert trainers and mediators — including clinicians, a labor law specialist, and alumni of CEGOS, CNAM, ANACT-ARACT Reflex QVT, Société Française des Médiateurs, and ANM — supported by a network of collaborator practitioners. Customer base mixes enterprise B2B intra-company deployments with self-described logos including SNCF, La Poste, and Gaz de France; SME and individual learners enrolling in open-session certifications; HR departments addressing French RPS compliance obligations; and public sector organizations reached through trainer Dominique Lucas. Pricing is per-program unit-based for most courses (350€ to ~1,480€ HT), annual subscription-based for post-certification practice analysis and supervision (400-580€), and quote-based for the CPF-eligible certification tracks and bespoke in-company deployments; geographic footprint remains France-only despite the digital channel.

Name

Institut Français de la Médiation (IFM)

Legal name

Institut Français de la Médiation

Website

https://institut-francais-mediation.fr

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

Institut Français de la Médiation (IFM) is a Paris-based, QUALIOPI-certified training and consulting firm founded in 2007 that delivers business mediation certifications (RS5895), harassment investigation courses (RS7079), and corporate workplace conflict and RPS prevention services to French enterprises, HR teams, and individual professionals across in-person, blended, and 100% distance formats.

Ownership category

akta.pro rank

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Professional Training Programs: Certification and non-certification training programs in mediation, conflict management, and related topics. Programs range from short half-day workshops to comprehensive 95-hour certification courses. Revenue generated through participant fees, with options for individual enrollment and corporate intra-company training.
2. Practice Analysis Sessions: Monthly collective practice analysis sessions and individual supervision for mediators. Annual subscription model at 400-580€ providing ongoing professional development and peer exchange with trainers.
3. Corporate Mediation Consulting: Workplace mediation services including individual mediation, team mediation, conflict audits, and RPS diagnostic services for organizations seeking to resolve complex workplace situations.
4. CPF-Eligible Programs: Several programs are eligible for French Personal Training Account (CPF) funding, allowing individuals to use accumulated training credits for certification courses in business mediation and harassment investigation.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

IFM is a Paris-based mediation training and consulting firm that delivers professional certification programs (notably the RS5895 Business Mediation Certification and RS7079 Harassment Investigation Certification), specialized short training modules in workplace conflict, psychosocial risks, and mediation techniques, and corporate consulting services including workplace mediation, team mediation, conflict audits, and RPS diagnostics. It also offers monthly practice analysis sessions and individual supervision for certified mediators, available in in-person, blended, and 100% distance learning formats.

Product overview

L'Institut Français de la Médiation est un cabinet de référence spécialisé dans la formation et le conseil en médiation en entreprise depuis 2007. Son offre se compose de deux axes principaux : (1) Formation certifiante avec la Certification de médiation en entreprise (RS5895) comme produit central, complétée par des formations fondamentales et des modules spécialisés incluant la médiation collective, la médiation individuelle, la conduite d'enquête de harcèlement, et des ateliers sur les violences au travail, les personnalités difficiles, la communication non violente et l'approche systémique ; (2) Services de conseil en entreprise comprenant la médiation en milieu de travail, la médiation d'équipe, l'audit de situations conflictuelles et le diagnostic des RPS. L'offre inclut également des services d'analyse de pratiques et de supervision pour les médiateurs certifiés. Les formations sont disponibles en modalités présentiel, 100% distanciel ou parcours mixte, et sont partiellement éligibles au CPF.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 80% of mediation cases result in resolution
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered minor, core and moderate.

• AGEFIPHminorStrategic or Co-development PartnerPartnership with AGEFIPH to support people with disabilities (PSH) in accessing mediation training. IFM provides video presentation for accessibility and has developed a charter of commitment for PSH participants.
• WorkcarecoreTechnology or IntegrationIFM uses the Workcare digital tool for measuring workplace atmosphere and psychosocial risks. Workcare provides a diagnostic platform enabling organizations to measure work environment and engage in QVCT improvement. Renaud Guinchard from Workcare is referenced as a collaborator.
• ANACT-ARACT IDF (Reflex QVT Network)moderateStrategic or Co-development PartnerIFM trainers including Linda Luis and Christine Lamoureux are members of the ANACT-ARACT IDF Reflex QVT network, contributing to quality of life and working conditions improvement initiatives.
• CEGOSminorStrategic or Co-development PartnerSeveral IFM trainers including Christine Lamoureux, Diane Massonie, and Dominique Lucas previously worked for CEGOS, a leading European training organization, bringing expertise from large-scale deployment projects.
• CNAM (National Conservatory of Arts and Crafts)minorStrategic or Co-development PartnerIFM trainer Diane Massonie is certified in collective mediation through CNAM, providing academic credibility to the training methodology.
• Société Française des Médiateurs (SFM)minorStrategic or Co-development PartnerIFM trainers Dominique Lucas and Diane Massonie are members of the Société Française des Médiateurs, a professional association for mediators.
• ANM (Association Nationale des Médiateurs)minorChannel Partner/ Reseller/ DistributorIFM recommends practice analysis sessions for professionals seeking registration with ANM and other mediator associations, positioning itself as a preferred training provider for certification requirements.
• Parlons MédiationminorStrategic or Co-development PartnerLinda Luis, IFM trainer and Referent Handicap, founded her own consulting firm Parlons Médiation, working in partnership with IFM for mediation and RPS prevention assignments.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• CEGOS: Global leader in professional training and consulting, and former employer of multiple IFM trainers. CEGOS competes broadly in corporate training catalogs where IFM offers mediation-specific programs, making it a partial substitute for enterprise L&D buyers.
• Dale Carnegie Training France: International professional training organization with French operations covering interpersonal skills, conflict management, and leadership — adjacent to IFM's workplace conflict trainings and competing for corporate L&D budgets.
• Ayming: International consulting firm with HR consulting and workplace well-being offerings; overlaps with IFM's enterprise RPS consulting and team mediation services in the HR buyer segment.

Direct peers

• IFOMENE (Institut de formation à la médiation et à la négociation): Catholic Institute of Mediation and Negotiation, a direct competitor offering certified mediator training programs in France, including workplace mediation tracks that overlap with IFM's RS5895-equivalent offerings.
• CMAP (Centre de Médiation et d'Arbitrage de Paris): Prominent French mediation and arbitration institution offering mediator training and certification. Comparable to IFM in serving professionals seeking mediation credentials and organizations seeking mediation services.
• Médiation Formation Conseil (MFC): Specialized French training organization offering certified mediator training and corporate conflict management services, directly overlapping with IFM's certification and intra-enterprise offerings.
• France Médiation: French federation of mediators providing training, certification support, and professional development for mediators nationwide; competes with IFM for both individual trainees and corporate mediation engagements.

Others

• Workcare: Technology partner providing IFM's psychosocial risk measurement platform. Not a peer in training but a closely linked ecosystem partner; included for visibility on the digital tooling that powers IFM's consulting offerings.

Regional players

• Stimulus (Conseil en QVT): French QVT (Quality of Life at Work) consultancy offering RPS diagnostics and prevention support, comparable to IFM's Workcare-enabled RPS diagnostic and consulting arm.

Emerging players

• Novancia (CCIP mediation program): Chamber of Commerce-affiliated mediator training programs that compete with IFM for individuals seeking recognized mediation credentials, particularly through CPF funding.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ifmediation
• LinkedInlinkedin.com/company/institut-francais-de-la-mediation

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Institut Français de la Médiation (IFM)