Integrated Case Management Limited
Integrated Case Management Limited is a UK-based, privately held case management firm founded in 2019 that coordinates rehabilitation and lifetime care for clients with catastrophic injuries, serving personal injury solicitors, clinical negligence firms, and insurers across the South of England and Wales.
- Company typePrivate
- Founded2019
- HeadquartersRomsey, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Integrated Case Management Limited does
Integrated Case Management Limited (ICM) is a privately held UK case management firm incorporated in England and Wales in 2019 (Company number 12172842), headquartered in Romsey, Hampshire. The firm specialises in coordinating rehabilitation and lifetime care for adults, young people, and children who have suffered catastrophic injuries, including acquired or traumatic brain injury, spinal cord injury, amputations, complex orthopaedic trauma, burns, and cerebral palsy. Its core service comprises needs assessments, rehabilitation planning, multi-disciplinary team coordination, ongoing goal monitoring, and litigation-ready reporting (Initial Needs Assessments, progress reports, outcome reports, future goals documentation, and financial accounts) delivered by a network of 24+ case managers each required to hold a minimum of seven years of clinical experience.
The business operates on a professional services, quote-based revenue model with no publicly disclosed pricing. Services are delivered through a referral-led go-to-market targeting three enterprise buyer groups: claimant and defendant personal injury solicitors, clinical negligence firms, and catastrophic injury insurers, supplemented by self-referrals from clients and families and Court of Protection deputies. Case managers are locally embedded across the South West, South Central, South East, South London, South Wales, and parts of the East Midlands, with the firm citing regional knowledge of NHS and private rehabilitation services as a differentiator. The leadership team combines clinical (Lizanne Elliott, Managing Director, occupational therapist with 20+ years' experience), commercial (Andrew Russell, CEO, former MD of the Active Assistance Group Case Management Division), legal (Verity Clunies-Ross, Technical Operations Manager, former APIL personal injury litigator), and care-sector (Bob Gunn, Chairman, 35 years in nursing and residential care) expertise.
The underlying technology is described as a case management services platform used for case coordination, reporting, and quality assurance; no proprietary AI, automation, or analytics capabilities are disclosed, and the firm relies on structured human workflows plus a lawyer-reviewed quality assurance process rather than algorithmic differentiation. The company is founder/management-owned with no disclosed external investment, no public listing, no subsidiaries, no M&A activity, and no patents or trademarks on file. Its stated mission is to enable clients to achieve their maximum level of independence and the highest possible quality of life through the rehabilitation process.
Integrated Case Management Limited firmographics
Firmographics- Name
- Integrated Case Management Limited
- Legal name
- Integrated Case Management Ltd
- Website
- https://integratedcm.co.uk
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Integrated Case Management Limited is a UK-based, privately held case management firm founded in 2019 that coordinates rehabilitation and lifetime care for clients with catastrophic injuries, serving personal injury solicitors, clinical negligence firms, and insurers across the South of England and Wales.
- Ownership category
- akta.pro rank
Integrated Case Management Limited industry classification
Industry- Product category
- Catastrophic Injury Case Management
- NAICS
- Individual and Family Services (6241), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)
- akta.pro primary industry
- Home Health Clinical Care Coordination & Case Management (HSABACAO)
- akta.pro secondary industry
- Benefits, Insurance & Long-Term Care Planning Navigation (Medicare/Medicaid/LTC) (HLADALAI)
Keywords
Where Integrated Case Management Limited is headquartered
LocationHeadquarters
- HQ city
- Romsey
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Integrated Case Management Limited business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Case Management Services: Professional case management services for clients with catastrophic injuries including brain injury, spinal cord injury, amputations, and complex trauma. Services are provided throughout the rehabilitation and litigation process, from pre-settlement to post-settlement.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Integrated Case Management Limited product offering
Product offeringCore offering
Integrated Case Management Limited provides specialist case management services for adults, young people, and children who have suffered catastrophic and life-changing injuries, including acquired or traumatic brain injury, spinal cord injury, amputations, complex trauma, burns, and cerebral palsy. Services span needs assessment, rehabilitation goal-setting, multi-disciplinary team coordination, ongoing support, and detailed progress and financial reporting for legal proceedings, from pre-settlement through post-settlement. The company works with instructing solicitors, insurers, deputies, and families to help clients achieve maximum independence and quality of life.
Product overview
Integrated Case Management Limited offers a unified case management service for clients who have suffered catastrophic and life-changing injuries including brain injury, spinal injury, amputations, complex trauma, burns, and cerebral palsy. The core offering is specialized case management services that include detailed needs assessments, rehabilitation planning, coordination of multi-disciplinary teams, and ongoing support. Additional modules include comprehensive reporting services for legal proceedings and referral management. The company serves clients across south of England with a team of qualified case managers who work closely with solicitors, insurers, and families to achieve optimal client outcomes.
Differentiator
Problem solved
Functional benefit
Products and services
- Case Management Services Specialised case management for clients with acquired or traumatic brain injury, spinal injury, catastrophic injury, and associated disabilities. Includes needs assessment, rehabilitation planning, multi-disciplinary team coordination, and ongoing support to help clients achieve maximum independence and quality of life. Targeted at catastrophic injury claimants referred by personal injury solicitors, clinical negligence firms, insurers, deputies, and families.
- Initial Needs Assessments and Reporting Comprehensive reports prepared for legal proceedings, including Initial Needs Assessments, progress reports, outcome reports, future goals documentation, and clear financial accounts. Delivered to personal injury and clinical negligence solicitors to support catastrophic injury claims from instruction through settlement.
Quantifiable outcome
- Clients achieve maximum level of independence and function
- +2 more outcomes
Companies that use Integrated Case Management Limited
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles4 records
Integrated Case Management Limited technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integrated Case Management Limited partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
Integrated Case Management Limited competitors and assessment
Company assessmentDirect peers
- Bush & Company Rehabilitation: One of the largest UK case management firms specialising in catastrophic injury rehabilitation. Directly comparable to ICM in clinical focus, instructing-party base (solicitors and insurers), and service model; MD Lizanne Elliott was previously employed here.
- HeadFirst Case Management: UK case management company specialising in acquired brain injury and complex catastrophic injuries. Directly comparable in clinical specialism and instructing-party base, with similar reliance on qualified clinical case managers.
- Harrison Associates: UK case management firm providing rehabilitation coordination for clients with brain injury, spinal injury, and complex trauma. Directly comparable in clinical specialism and instructing-party base.
- Anglia Case Management Ltd: UK case management firm where CEO Andrew Russell was previously a director and shareholder. Provides directly comparable rehabilitation case management services for catastrophically injured clients in a different regional geography.
- CF Case Management: UK specialist case management firm providing rehabilitation coordination for clients with serious injuries. Directly comparable in clinical scope, customer base (solicitors and insurers), and referral-driven GTM.
- Solace Case Management: UK provider of case management for clients with catastrophic and complex injuries including brain and spinal cord injury. Directly comparable in service offering and target customer segments.
- Independent Case Management Ltd: UK provider of independent case management services for catastrophically injured clients, working with solicitors and insurers on personal injury and clinical negligence claims. Directly comparable service model and customer base to ICM.
- Beacon Case Management: UK case management firm providing rehabilitation case management for catastrophic injury clients. Comparable in clinical scope, solicitor/insurer customer base, and high-touch service model.
- Compass Case Management: UK-based case management provider focused on complex injury rehabilitation including brain and spinal injuries. Competes for the same instructing-party referrals and offers a similar model of experienced clinical case managers.
Broad incumbents
- Active Assistance Group (now part of IPRS Group): At acquisition was described as the largest group of Case Management businesses in the UK. CEO Andrew Russell led its Case Management Division; offers a directly comparable catastrophic injury case management service at much greater scale than ICM.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
Integrated Case Management Limited social profiles
Digital presenceIntegrated Case Management Limited compliance and trust
Trust signalCompliance2 records
Integrated Case Management Limited financial estimates
Financial estimateRevenue estimate
Valuation estimate
Integrated Case Management Limited leadership team
Management profileNumber of profiles
Profiles6 records
Integrated Case Management Limited funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Integrated Case Management Limited M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Integrated Case Management Limited
What does Integrated Case Management Limited do?
Integrated Case Management Limited provides specialist case management services for adults, young people, and children who have suffered catastrophic and life-changing injuries, including acquired or traumatic brain injury, spinal cord injury, amputations, complex trauma, burns, and cerebral palsy. Services span needs assessment, rehabilitation goal-setting, multi-disciplinary team coordination, ongoing support, and detailed progress and financial reporting for legal proceedings, from pre-settlement through post-settlement. The company works with instructing solicitors, insurers, deputies, and families to help clients achieve maximum independence and quality of life.
Is Integrated Case Management Limited a public or private company?
Integrated Case Management Limited is a private company. It is classified as management employee owned and is currently operating.
When was Integrated Case Management Limited founded?
Integrated Case Management Limited was founded in 2019. It employs 11 to 50 people.
Where is Integrated Case Management Limited based?
Integrated Case Management Limited is headquartered in Romsey, United Kingdom, in the Europe region.
How does Integrated Case Management Limited make money?
One revenue line is on record: case Management Services.
Who are Integrated Case Management Limited's main competitors?
Direct peers on record are Bush & Company Rehabilitation, HeadFirst Case Management, Harrison Associates, Anglia Case Management Ltd, CF Case Management, Solace Case Management, Independent Case Management Ltd, Beacon Case Management and Compass Case Management. Active Assistance Group (now part of IPRS Group) is listed as a broad incumbent.
Does Integrated Case Management Limited have an API?
No public API is recorded for Integrated Case Management Limited.
What industry is Integrated Case Management Limited in?
Integrated Case Management Limited's product category is Catastrophic Injury Case Management. Its primary akta.pro industry code is HSABACAO, Home Health Clinical Care Coordination & Case Management, with a secondary code of HLADALAI, Benefits, Insurance & Long-Term Care Planning Navigation (Medicare/Medicaid/LTC). Its NAICS code is 6241 and its SIC code is 8090.