InterFaith Health Center

What InterFaith Health Center does

InterFaith Health Center is a 501(c)(3) nonprofit charitable clinic founded in March 1991 in Knoxville, Tennessee, that provides affordable medical, dental, mental health, and prescription assistance services to working uninsured and underserved individuals in the greater Knoxville and East Tennessee area. The clinic operates from a main location at 7005 Middlebrook Pike (medical, mental health, and on-site prescription dispensing) and a separate dental location at 2607 Kingston Pike, with roughly 30 staff and a network of nearly 700 specialist providers for referrals. Patients become established medical patients before accessing mental health, prescription, or dental services, creating a coordinated, whole-person care model.

The organization runs on a hybrid revenue model combining sliding-scale patient fees based on federal poverty level income guidelines, a flat $15 handling fee for three-month prescription supplies obtained through pharmaceutical patient assistance programs, and a diversified fundraising program that includes individual donations, the Ogden Society monthly giving program, a capital campaign (Vaughn Endowment) earmarked for dental expansion, event proceeds (Mission Luncheon, Casino Royale, Sweets to the Sweet, An Evening Under the Stars), and grants from partners such as the State of Tennessee, United Way of Greater Knoxville, East Tennessee Foundation, and Delta Dental of Tennessee. InterFaith does not accept insurance or TennCare. Since opening, it has logged 400,000+ patient encounters and served 24,000+ individuals.

Its core technology is an Electronic Medical Records (EMR) system, supplemented by iDentalSoft in the dental practice, with no disclosed AI/ML capabilities, API, or third-party integrations. The center is governed by separate Corporate and Foundation Boards, holds a Charity Navigator three-star rating with Give with Confidence certification, and is HIPAA-compliant. GTM is community-led: patient acquisition relies on referrals from partner hospitals, the health department, social service agencies, and faith-based organizations, rather than paid marketing.

Name

InterFaith Health Center

Legal name

InterFaith Health Center

Website

https://interfaithhealthcenter.org

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

InterFaith Health Center is a 501(c)(3) nonprofit clinic in Knoxville, TN providing sliding-scale medical, dental, mental health, and prescription services to working uninsured and underserved individuals across the greater Knoxville area.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111), Other Ambulatory Health Care Services (6219)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

Keywords

• Community health services
• Primary medical care
• Dental health services
• Mental health counseling
• Prescription assistance

Headquarters

HQ city

Knoxville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Patient Fees (Sliding Scale): Patients pay an adjusted fee for appointments and services based on their household income, determined by federal poverty level guidelines. This is the primary service revenue stream.
2. Prescription Handling Fees: A $15 handling fee is charged for a three-month supply of medications obtained through patient assistance programs. Medications are dispensed on-site as a physician-dispensed site.
3. Donations and Charitable Contributions: Individual donations, capital campaign contributions, monthly giving program (Ogden Society), stock donations, planned gifts, and holiday card purchases support operations.
4. Vaughn Endowment: Endowment specifically designated for dental department expansion, with initial goal of $2 million and eventual goal of $10 million.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

InterFaith Health Center is a nonprofit charitable clinic providing comprehensive, affordable medical, dental, mental health, and prescription assistance services to working uninsured and underserved individuals in the greater Knoxville, Tennessee area. Services are delivered at two Knoxville clinic locations using a sliding-scale fee structure based on household income and federal poverty level guidelines, with prescription medications provided at a $15 handling fee per three-month supply through pharmaceutical patient assistance programs.

Product overview

InterFaith Health Center operates as a federally-funded community health center offering four integrated healthcare services: Medical Services (comprehensive primary care with specialist referrals through a network of nearly 700 providers), Dental Services (oral healthcare including cleanings, fillings, root canals, crowns, bridges, dentures, and partials), Mental Health Services (psychotherapy and psychiatric medication management), and Prescription Assistance (physician-dispensed medications via pharmaceutical patient assistance programs at $15 per three-month supply). Patients must become established medical patients before accessing mental health, prescription, or dental services, creating a coordinated, whole-person care model.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services Comprehensive primary care services including dermatology, minor surgery, injections, bracing, biopsies, wound care, breathing treatments, physical therapy, laboratory testing, x-rays, and diagnosis and treatment for acute and chronic conditions. Onsite monthly specialist volunteers cover podiatry, rheumatology, dermatology, gynecology, immunology, family practice, orthopedics, physical therapy, cardiology, endocrinology, and dietetics. Referrals are made through a network of nearly 700 specialist providers.
• Dental Services Dental care for established InterFaith medical patients including cleanings, fillings, root canals, crowns, bridges, dentures, and partials, with specialists available as needed. Services are delivered at a separate Knoxville location supported by Delta Dental of Tennessee.
• Mental Health Services Mental health services treating depression, anxiety, PTSD, OCD, adjustment disorder, bipolar, borderline personality disorder, and panic disorder. Includes psychiatric medication management provided by a Licensed Marriage and Family Therapist with over 9 years of experience in therapy and counseling.
• Prescription Assistance Physician-dispensed prescription medications (excluding narcotics) obtained through patient assistance programs with pharmaceutical companies, available to established patients for a $15 handling fee per three-month supply.

Quantifiable outcome

• 400,000+ patient encounters provided to 24,000+ individuals since 1991
• +2 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

27 partnerships are on record, tiered minor and core.

• American Heart AssociationminorOthersHealth organization partner; listed as sponsor for Mission Luncheon event.
• BHG Medical Services-KnoxvilleminorOthersHealthcare provider partner; listed as community partner.
• Boys and Girls Clubs of the Tennessee ValleyminorOthersYouth organization partner listed in community resource connection.
• Bridge Refugee ServicesminorOthersRefugee services organization listed as community partner.
• Covenant HealthcoreOthersMajor regional healthcare system partner; one of the founding hospital partners. Baptist Hospital (now part of Covenant Health) provided renovation loan for original clinic building.
• Delta Dental of TennesseecoreOthersDental insurance provider partner supporting dental services.
• East Tennessee FoundationminorOthersCommunity foundation partner supporting regional giving.
• Home Federal BankminorOthersFinancial institution sponsor for Sweets to the Sweet and Mission Luncheon events.
• Knoxville Area Project Access (KAPA)coreOthersHealthcare access program partner connecting uninsured patients to services.
• Knox County Health DepartmentcoreOthersGovernment health department partner; represented on original 1990 steering committee.
• Knox County GovernmentcoreOthersLocal government partner supporting community health initiatives.
• Knoxville ChamberminorOthersChamber of commerce partner for business community engagement.
• NAFC ClinicscoreOthersNational Association of Free and Charitable Clinics membership providing network resources and support.
• Summit Medical GroupminorOthersMedical specialist partner for patient referrals.
• Tennova HealthcarecoreOthersRegional healthcare system; event sponsor for An Evening Under the Stars.
• The Trust Company of TennesseeminorOthersHandles stock donations for appreciated securities; contact Adam Davies at 865-971-1902.
• United Way of Greater KnoxvillecoreOthersMajor community partner supporting health and human services.
• University of Tennessee Medical CentercoreOthersAcademic medical center partner for specialist referrals and healthcare network.
• Summit Health (Hanna Cancer Associates)minorOthersCancer care provider; Mission Luncheon sponsor.
• Crowne Plaza Knoxville DowntownminorOthersVenue sponsor for Mission Luncheon event on August 27, 2026.
• Morgan Stanley Private Wealth ManagementminorOthersFinancial services sponsor for Sweets to the Sweet event.
• TVA Credit Union KnoxvilleminorOthersCredit union sponsor for Sweets to the Sweet event.
• Nothing Bundt CakesminorOthersBakery partner providing bundt cakes for Sweets to the Sweet fundraiser.
• Axle LogisticsminorOthersLogistics company sponsor for Casino Royale event.
• Knoxville Inner City Churches United for People (KICCUP)coreOthersCoalition of inner city churches; represented on original 1990 steering committee; founding community partner.
• Knoxville Area Hospital CouncilcoreOthersHospital council represented on original 1990 steering committee.
• Candid (GuideStar)minorOthersNonprofit information platform partner; provides nonprofit transparency and information.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CommunityHealth: CommunityHealth in Chicago is one of the largest volunteer-based free clinics in the U.S., providing primary care, dental, mental health, and specialty referrals to uninsured low-income adults - mirroring InterFaith's model at significantly larger scale.
• Mercy Health Clinic: Mercy Health Clinic in Gaithersburg, MD is a nonprofit free clinic offering primary medical and dental care to uninsured low-income residents through volunteer providers - a structurally similar free-clinic model with sliding-fee services.
• Faith Family Medical Center: Faith Family Medical Center in Nashville, TN is a nonprofit clinic serving the working uninsured with primary care, behavioral health, and prescription assistance - directly comparable in mission, payer model, and Tennessee footprint.
• Church Health: Church Health in Memphis, TN operates a faith-based comprehensive care model for working uninsured individuals, offering medical, dental, vision, and behavioral health services on a sliding scale - the closest geographic and mission-aligned peer to InterFaith.
• Trinity Health Clinic: Trinity Health Clinic operates as a faith-based free clinic offering medical, dental, and pharmaceutical assistance to uninsured adults in its community - comparable in mission and integrated-service design to InterFaith.
• Hope Clinic: Hope Clinic is a free clinic providing primary care, dental, vision, and mental health services to uninsured patients on a sliding-fee basis - closely aligned in service breadth, payer model, and target population to InterFaith.

Emerging players

• Volunteers in Medicine America: Volunteers in Medicine is a national nonprofit network of 90+ free clinics using volunteer clinicians to serve uninsured patients; InterFaith itself is a peer member of this broader free-clinic movement and competes for similar donor and volunteer pools.

Broad incumbents

• Cherokee Health Systems: Cherokee Health Systems is a Federally Qualified Health Center serving East Tennessee with integrated medical, dental, behavioral health, and pharmacy services - a broader incumbent that overlaps mission but operates at much larger scale with federal funding.

Regional players

• Remote Area Medical: Remote Area Medical operates pop-up free clinics across the U.S. delivering medical, dental, and vision care to uninsured populations. While its delivery model (event-based rather than continuous clinic) differs, it competes for the same patient and volunteer base in the Southeast.

Others

• National Association of Free & Charitable Clinics (NAFC): NAFC is the trade association of which InterFaith is a member, supporting a national network of 1,400+ free and charitable clinics. It is an enabling ecosystem player rather than a competitor, but it shapes funding access, standards, and benchmarking for organizations like InterFaith.

Market position

Strengths4 records

Weaknesses1 record

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/interfaithhealthcenter
• LinkedInlinkedin.com/company/interfaith-health-center
• Instagraminstagram.com/interfaith_health_center

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InterFaith Health Center