Institute of Registered Case Managers

What Institute of Registered Case Managers does

The Institute of Registered Case Managers (IRCM) is a UK not-for-profit professional regulatory body, operating through Registered Case Managers Ltd and headquartered in Leicester. It was founded through collaboration of three sector bodies — BABICM, CMSUK and VRA — with the mission of safeguarding the public by setting and upholding standards of proficiency for case managers. IRCM maintains a publicly searchable Register of Case Managers that launched in May 2025 with an initial cohort of 24 registrants, plus a Pre-Registrant Pathway launched January 2026 for case managers still building experience. It publishes the Standards of Proficiency (currently v1.2), a Case Management Competency Framework (v1.1), and a growing library of guidance covering AI, cultural competence, conflicts of interest, scope of practice, safeguarding and professional supervision. It operates a concerns and fitness-to-practise process and is actively pursuing accreditation from the Professional Standards Authority.

The underlying technology stack is modest: a web-based portal at portal.ircm.org.uk handles registration applications, renewals, logo distribution and status tracking, and the public-facing register is searchable at ircm.org.uk/search/. Distribution is dominated by digital self-service via the portal, supplemented by UK roadshows (London, Manchester, Newcastle), a LinkedIn and X presence, and a network of 100+ supporter and ally organisations. The business model is subscription-style recurring fees — £150 per annum for Registered Case Managers, £125 per annum for Pre-Registrants — with a one-off Certificate of Proficiency assessment under development. The organisation is volunteer-led with 11-50 staff, no external investment, and generates revenue solely from registrant fees; supporter organisations and charity allies participate free of charge.

Name

Institute of Registered Case Managers

Legal name

Registered Case Managers Ltd

Website

https://ircm.org.uk

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Professional Regulation and Credentialing

NAICS

Management Consulting Services (54161)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Legal Practice Management & Case Management (BPAEAPAC)

akta.pro secondary industry

Risk Management (ERM), Operational Risk & Business Continuity (BPAEAPAJ)

Keywords

• Professional case management
• Case manager registration
• Professional standards setting
• Case manager credentialing
• Regulatory accreditation services

Headquarters

HQ city

Leicester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Registration Fees: Annual registration and renewal fees for the Register of Case Managers. Fee is £150 per annum for registration and renewals. The first year of registration was offered free for eligible members of BABICM, CMSUK and VRA who applied before October 12, 2025.
2. Pre-Registrant Pathway Fees: Annual fees for the Pre-Registrant Pathway, set at £125 per annum. This pathway is for case managers who do not yet have sufficient experience for full registration.
3. Certificate of Proficiency Assessment: A standardized assessment being developed for case managers. Fees to be announced. Existing registrants will need to pass this within 6 months of publication to maintain registration.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

The Institute of Registered Case Managers (IRCM) is a UK not-for-profit professional regulatory body that safeguards the public by setting and publishing Standards of Proficiency for case managers and maintaining a voluntary Register of Case Managers. It operates a Pre-Registrant Pathway for practitioners building toward full registration, and a clear and fair concerns process for fitness-to-practise matters. The organisation is also developing a Certificate of Proficiency in Case Management and a CPD Accreditation Framework, and is seeking accreditation from the Professional Standards Authority.

Product overview

The Institute of Registered Case Managers (IRCM) is a not-for-profit professional regulatory body, not a traditional software product company. Its core offering consists of a voluntary register for case managers (the Register of Case Managers) and a Pre-Registrant Pathway for those working towards registration. IRCM publishes Standards of Proficiency and a Competency Framework as foundational documents. Key services include a Certificate of Proficiency assessment (in development), CPD accreditation framework (upcoming), and a comprehensive guidance document library covering areas such as AI, cultural competence, conflicts of interest, and professional supervision. An online portal supports registration applications and renewals. The organization is seeking Professional Standards Authority accreditation.

Differentiator

Problem solved

Functional benefit

Products and services

• Register of Case Managers Publicly searchable register of Registered Case Managers who have demonstrated eligibility and committed to practising in line with IRCM's Standards of Proficiency; annual subscription £150 per annum for registration and renewals.
• Pre-Registrant Pathway Structured pathway for case managers in training who do not yet meet the experience requirements for full registration, providing supervision, mentoring and professional frameworks; annual fee £125 per annum.

Quantifiable outcome

• First cohort of 24 Registered Case Managers registered in May 2025
• +1 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and supporting.

• BABICM (British Association of Brain Injury Case Managers)coreStrategic or Co-development Partner · 1 January 2022BABICM is one of the three founding organisations of IRCM, along with CMSUK and VRA. They were part of the original joint working project that led to IRCM's formation. BABICM represents case managers specialising in brain injury and complex case management.
• CMSUK (Case Management Society UK)coreStrategic or Co-development Partner · 1 January 2022CMSUK is one of the three founding organisations of IRCM. They were instrumental in establishing the institute as part of the collaborative effort with BABICM and VRA to professionalise case management.
• VRA (Vocational Rehabilitation Association)coreStrategic or Co-development Partner · 1 January 2022VRA is one of the three founding organisations of IRCM, representing vocational rehabilitation professionals. VRA was represented in the initial meetings between BABICM, CMSUK, and VRA that began the development of IRCM.
• HeadwaysupportingOthersHeadway is a brain injury charity that has joined IRCM as an ally. They play an important role in supporting individuals with brain injuries and their families, representing service users in the case management sector.
• Professional Standards Authority (PSA)coreStrategic or Co-development PartnerIRCM will be seeking accreditation from the PSA under its accredited register scheme. PSA accreditation will validate IRCM's commitment to high standards and public protection, giving service users confidence when choosing services from registered case managers.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Health and Care Professions Council (HCPC): Statutory UK regulator for 15 health and care professions (including many case managers' base professions). Comparable as the established regulatory benchmark IRCM references for fee parity and against which IRCM positions its voluntary register.
• Social Work England: Statutory regulator for social workers in England. Comparable as a specialist UK regulator with a public register and fitness-to-practice process, mirroring many of IRCM's stated functions (register, standards, concerns process) at scale.
• Nursing and Midwifery Council (NMC): UK statutory regulator for nurses and midwives, many of whom work as case managers. Relevant as a fee/pricing benchmark cited by IRCM and as the statutory alternative for nurse case managers deciding whether to also join the IRCM register.
• British Association of Social Workers (BASW): UK professional association for social workers. Comparable as a membership body for a profession adjacent to case management, providing a benchmark for member services, CPD, and advocacy models relevant to IRCM's operating model.
• Royal College of Occupational Therapists (RCOT): UK professional body and Royal College for occupational therapists, a core professional base for case managers. Comparable in operating a membership body, setting professional standards, and providing CPD pathways that intersect with IRCM's competencies.
• Chartered Society of Physiotherapy (CSP): UK professional body and trade union for physiotherapists, another core feeder profession into case management. Comparable in operating a chartered membership model and influencing standards of practice that overlap with case management work.

Direct peers

• Case Management Society UK (CMSUK): A founding partner of IRCM and the principal UK professional society for case managers. Operates a membership body with similar practitioner audiences and overlapping standards-setting objectives, making it a direct comparability on member value and accreditation framing.
• Vocational Rehabilitation Association (VRA): A founding partner of IRCM and the UK's professional body for vocational rehabilitation. Comparable as a UK membership and standards body serving a closely adjacent practitioner community, with overlapping CPD and accreditation functions.
• British Association of Brain Injury Case Managers (BABICM): A founding partner of IRCM and the leading UK membership association for case managers specialising in brain injury and complex cases. Directly comparable in mission (professional standards for case management) and overlapping membership, making it both a peer and a stakeholder.

Others

• Professional Standards Authority (PSA): UK body that accredits voluntary registers such as IRCM's. Not a competitor but a strategic counterpart: PSA accreditation is the gating milestone on IRCM's roadmap, making PSA the most consequential external entity in IRCM's near-term trajectory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/IRCaseManagers
• LinkedInlinkedin.com/company/institute-of-registered-case-managers

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Institute of Registered Case Managers