ITAK IT

What ITAK IT does

ITAK IT is a France-based managed IT services provider (SAS) founded in 2018 and headquartered in Ivry-sur-Seine, Île-de-France, operating with a small team of seven employees under co-founders Alex Kong and Karl B. The company serves small and medium-sized enterprises (PME), very small businesses (TPE), local administrations, and liberal professions across the Île-de-France region, delivering three integrated service pillars: Infogérance (managed IT services with 24/7 monitoring, preventive maintenance, remote troubleshooting, and on-site interventions via its flagship Pack Maintenance Illimitée at €29.90 per workstation per month), Hébergement Web (cloud and web hosting using AWS services such as S3, Redshift, and Glacier, alongside OVHcloud for European-located, GDPR-compliant infrastructure), and Téléphonie IP (VoIP and unified communications implemented on the 3CX IPBX platform, with claimed telephony cost reductions of up to 80%).

The underlying technology stack is conventional and partner-led rather than proprietary: real-time remote monitoring of workstations, servers, and network equipment; the 3CX telephony platform serving over 250,000 customers globally; AWS and OVHcloud for hosting; Adobe for educational pricing; and a Microsoft Office 365 migration add-on. The company has no disclosed patents, no API products, and no AI/ML capabilities; differentiation rests on local proximity (2-hour on-site response across all seven Île-de-France departments), a 24/7 hotline (01 84 23 30 10), and an all-inclusive subscription pricing model.

Revenue mechanics are driven by recurring monthly subscriptions on managed IT, hosting, and telephony seats, supplemented by project-based installation, configuration, and migration work. The go-to-market is sales-led and regional, relying on direct engagement through website quote requests, phone outreach, content marketing (blog, LinkedIn, Facebook, YouTube), and referral driven by a 5.0-star Google Business reputation across 21 reviews. The company is privately held, founder-owned, has not raised external capital beyond the €6,000 founder investment, and reports no public revenue figures.

Name

ITAK IT

Legal name

ITAK IT (Alex Kong)

Website

https://itak-it.fr

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

ITAK IT is a privately held French managed IT services firm in Ivry-sur-Seine serving PME, TPE, local administrations, and liberal professions across the Île-de-France region with three pillars: managed IT infrastructure (Infogérance), web/cloud hosting (AWS, OVHcloud), and IP telephony (3CX).

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

akta.pro secondary industries

Service Desk & ITSM Outsourcing (BPAEAMAF), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• Managed IT services
• Cloud hosting
• IP telephony
• IT infrastructure management
• IT maintenance

Headquarters

HQ city

Ivry-sur-Seine

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (Infogérance): Monthly subscription model for comprehensive IT infrastructure management including monitoring, maintenance, security, and support. Revenue generated through the Pack Maintenance Illimitée at €29.90/poste/mois.
2. Cloud Hosting Services: Web hosting and cloud infrastructure services using AWS and OVHcloud platforms. Includes data storage, security, and infrastructure optimization services.
3. IP Telephony Solutions: VoIP and 3CX telephony services including installation, configuration, number portability, and ongoing support. Reduces client telephone costs by up to 80%.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

ITAK IT delivers outsourced IT services to small and medium businesses in the Paris/Île-de-France region through three pillars: Infogérance (managed IT infrastructure and 24/7 support anchored by the Pack Maintenance Illimitée subscription), Hébergement (cloud and web hosting built on AWS and OVHcloud), and Téléphonie IP (3CX-based VoIP systems). Services are delivered on a recurring subscription basis with bundled pricing per workstation, supplemented by on-site interventions and project-based deployments such as Office 365 migration.

Product overview

ITAK IT offers a unified managed IT services portfolio organized around three core pillars: Infogérance (Managed IT Services), Hébergement (Web Hosting), and Téléphonie IP (IP Telephony). The Infogérance pillar centers on the Pack Maintenance Illimitée (€29.90/workstation/month) supplemented by audit, assistance, maintenance, and troubleshooting sub-services. The Hébergement pillar provides web hosting and AWS cloud services (S3, Redshift, Glacier), infrastructure auditing, data security, and storage solutions. The Téléphonie pillar is anchored by the 3CX IPBX platform alongside VOIP/Centrex offerings, enabling unified communications with up to 80% cost reduction. An Office 365 migration add-on bridges the managed services and productivity tool ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Infogérance (Managed IT Services) Full-service managed IT outsourcing for PME, covering IT park audit, 24/7 assistance, preventive and corrective maintenance, and troubleshooting across workstations, servers, and networks.
• Pack Maintenance Illimitée Unlimited maintenance contract at €29.90 per workstation per month, including 24/7 monitoring, preventive maintenance, remote troubleshooting, on-site interventions (H+4 or H+8 response), data backups, and antivirus.
• Hébergement Web (Web Hosting) Web hosting and cloud infrastructure services for PME, leveraging AWS and OVHcloud platforms, including data storage, security, and infrastructure optimization.
• Téléphonie IP (IP Telephony) VoIP-based IP telephony solutions including installation, configuration, number portability, and ongoing support, with unified communications, multi-location support, and CRM integration.
• Migration Office 365 Migration services to Microsoft Office 365, including data assessment, email migration to Exchange Online, hybrid configuration, and security setup.

Quantifiable outcome

• Reduces telephone costs by up to 80% with VoIP/3CX solutions
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• OVHcloudcoreTechnology or IntegrationOVHcloud serves as the web hosting provider for ITAK IT's website and infrastructure. OVH is a French cloud computing company managing 32 data centers across 19 countries. The partnership provides localized European hosting with GDPR compliance.
• AWS (Amazon Web Services)coreTechnology or IntegrationAWS Cloud services are utilized for cloud hosting solutions offered to ITAK IT clients. Services include Amazon Redshift (data warehousing), Amazon S3 (storage), and Amazon Glacier (cold data storage). AWS provides the underlying cloud infrastructure for PME cloud solutions.
• 3CXcoreTechnology or Integration3CX is the IPBX telephony platform resold and implemented by ITAK IT for PME clients. The partnership enables ITAK IT to offer VoIP solutions with features including unified communications, multi-location support, and CRM integration. 3CX serves over 250,000 customers globally.
• AdobeminorChannel Partner/ Reseller/ DistributorITAK IT provides Adobe education pricing information and presumably resells Adobe Creative Cloud solutions to educational institutions and students as part of their service offerings.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Smile (Open Group): Smile is a French IT services and open-source digital transformation specialist serving mid-market and enterprise accounts. Comparable as a French multi-pillar IT services firm with cloud, infrastructure, and managed-services capabilities.
• NXO: NXO is a French managed IT services provider serving SMEs and mid-market accounts across France with similar infogérance, cloud, and unified communications offerings. Most directly comparable French peer in scale and customer profile.
• Helpline (Econocom group): Helpline is a French MSP acquired by Econocom, offering IT outsourcing, service desk, cloud hosting, and telephony to French SMEs and mid-market accounts. Closely comparable bundled managed-services model with multi-pillar offering.
• Cloud Temple: Cloud Temple is a French cloud and managed services provider focused on regulated and SME/mid-market clients, offering hosting, infogérance, and cybersecurity. Comparable in French SME cloud/managed-services positioning and cloud-hosting overlap with ITAK IT's Hébergement pillar.

Broad incumbents

• Devoteam: Devoteam is a French IT consultancy focused on cloud, cybersecurity, and digital transformation, serving mid-market and enterprise clients. Overlaps with ITAK IT on AWS/cloud hosting and managed services but at significantly larger scale.
• Aubay: Aubay is a French IT services and consulting firm delivering infrastructure management, application development, and managed services across France and Europe. Broader portfolio but overlaps with ITAK IT on managed IT outsourcing for mid-market clients.
• Sopra Steria: Sopra Steria is a major French IT services group offering infrastructure management, cloud, and managed services across Europe. Operates in the same broad managed-IT space as ITAK IT but targets larger enterprise and public-sector clients.
• Capgemini: Capgemini is a global IT services giant with cloud, infrastructure, and managed-services capabilities for enterprises and SMEs. Broad incumbent whose SME-targeted offerings compete with local French MSPs like ITAK IT.
• Econocom: Econocom is a major European digital services and managed-services provider serving enterprises and SMEs with infrastructure, cloud, and workplace services. Overlaps with ITAK IT's bundled offering but at much larger scale and broader geographic footprint.

Others

• 3CX (partner, adjacent): 3CX is the underlying telephony platform that ITAK IT resells and implements for SME clients. Included as an ecosystem/technology partner rather than a competitor — relevant context for understanding ITAK IT's telephony capability.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@itakit2984
• Facebookfacebook.com/itakitparis
• LinkedInlinkedin.com/company/itak-it

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITAK IT