What Ithasia does

Ithasia S.R.L. is a value-added reseller and consulting firm operating primarily across the Triveneto region of northeastern Italy, positioning itself as the Top Partner HR for Zucchetti in that territory. The company resells, implements, and supports the Zucchetti HR Infinity Suite, covering payroll, attendance/time-tracking, travel expense management, talent management, corporate welfare, workplace safety, fleet management, workforce scheduling, and HR analytics. The offering is augmented with adjacency partnerships for welfare (DoubleYou) and talent assessment (Eggup), plus managed services for regulatory updates such as the Accordo Stato-Regoni 2026 workplace-safety reform.

The company was formed in January 2024 through the merger of Ithesia Group (Bolzano) and Asia (Udine), consolidating two legacy Zucchetti partners and inheriting 25+ years of combined HR software experience. Ithasia reportedly maintains 200+ active clients, a team of more than 20 employees including 15+ certified technical specialists, and five physical offices across Trentino-Alto Adige, Veneto, Friuli-Venezia Giulia, and (via Rimini) Emilia-Romagna. ISO 9001:2015 certification, annual Zucchetti technical certifications, and recurring client webinars further characterize the operating posture.

The revenue model is built on four streams: (i) Zucchetti software licenses and subscriptions; (ii) implementation, configuration, and consulting services; (iii) recurring annual maintenance and technical support contracts; and (iv) hardware resale. Customers are SMEs, mid-market firms, large enterprises, and professional service firms (notably payroll bureaus and accounting practices) primarily in northern Italy. The business is structurally a distribution and implementation layer atop Zucchetti's platform rather than an independent software vendor, which conditions both the margin profile and the technology risk.

Name

Ithasia

Legal name

Ithasia S.R.L.

Website

https://ithasia.it

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Ithasia S.R.L. is the Top Partner HR Zucchetti for the Triveneto region of northeastern Italy, reselling, implementing, and supporting the Zucchetti HR Infinity Suite for roughly 200+ SMEs, enterprises, and professional firms across Trentino-Alto Adige, Veneto, and Friuli-Venezia Giulia.

Ownership category

akta.pro rank

Product category

Human Capital Management / HR Software Solutions

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

akta.pro secondary industry

ITSM Governance, Compliance & Audit Readiness (BPAEAJAM)

Keywords

• HR management software
• Payroll processing software
• Workforce management
• Talent management software
• HR consulting services

Headquarters

HQ city

Bolzano (BZ)

HQ country

Italy

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Zucchetti HR Software Resale: Ithasia resells Zucchetti HR software licenses and subscriptions (HR Infinity Suite modules including payroll, time & attendance, travel, talent management, etc.) as a Top Partner. Revenue is generated through recurring software subscriptions, perpetual licenses, and usage-based components depending on the Zucchetti licensing model sold to end customers.
2. Implementation, Configuration & Consulting Services: Professional services for analysis, configuration, implementation, integration, testing, training, and go-live support for Zucchetti HR solutions. Services are delivered through a structured 5-phase project methodology (Analysis, Configuration, Implementations & Integrations, Testing, Training & Coaching). Ithasia also offers customized HR consulting plans and HR management projects tailored to individual client needs.
3. Software Maintenance & Support Services: Annual maintenance contracts covering software updates, telephone help desk support (managed via ticketing system), functional improvements aligned with regulatory changes, and technical support for key users and operational queries. Response within 24 hours.
4. Hardware Sales, Installation & Maintenance: Sale, installation, and maintenance of Zucchetti hardware including time clocks, badge readers, biometric terminals, access control gates and turnstiles, and production time-tracking devices. Hardware is natively integrated with Zucchetti software. Offered as a complete 'turnkey' package with a single point of contact.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Ithasia is a Top Partner of Zucchetti that resells, implements, and supports the Zucchetti HR Infinity Suite for organizations in Italy's Triveneto region. The portfolio spans payroll, attendance, recruiting, performance, expense, scheduling, fleet, training, and HR analytics software, complemented by configuration, consulting, training, ongoing maintenance/support, and HR hardware solutions.

Product overview

Ithasia offers a comprehensive suite of Zucchetti HR software solutions as a Top Partner, organized as a platform-plus-modules architecture. The portfolio centers on the HR Infinity suite including Paghe e Presenze for payroll and attendance, ZTravel for travel management, Inrecruiting for applicant tracking, and Open Budget & Cost with ZForecast for personnel cost management. Additional modules cover shift scheduling (ZScheduling), timesheet tracking (ZTimesheet), welfare benefits (Zucchetti Card, DoubleYou), workplace safety (Zucchetti Safety Solution), fleet management (ZCarFleet, ZGreenFleet), and HR analytics (HR Analytics with Power BI integration). The offering includes specialized modules like ZGreenMove for mobility management, Skillato for gamified learning, EggUP for soft skills assessment, and Dossier Risorse Umane for employee dossier management. A complementary mobile app ecosystem (ZClockIn, ZScheduling App, ZTimesheet App, App ZTravel, App ZCarFleet) extends functionality to smartphones and tablets, while official Zucchetti hardware devices provide native integration for time tracking and access control. The solutions share a unified database and are designed to interoperate within the Zucchetti ecosystem, with DoubleYou providing an external welfare platform integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Zucchetti HR Infinity Suite — Payroll and Attendance (Paghe e Presenze)

Quantifiable outcome

• Over 200 clients served in Triveneto region
• +3 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability9 records

Feature16 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Zucchetti S.p.A.coreTechnology or IntegrationIthasia is a certified Top Partner HR Zucchetti, the highest tier of Zucchetti's partner program. The company resells, implements, and supports the full Zucchetti HR Infinity Suite including payroll, time & attendance, talent management, travel & expense, fleet, welfare, safety, and HR analytics. Ithasia holds technical and sales certifications across all major Zucchetti HR product lines and participates in Zucchetti R&D feedback processes and co-marketing activities.
• Studio Ambiente e SicurezzaminorStrategic or Co-development PartnerCollaboration for safety compliance webinars, specifically the March 4, 2026 webinar on the new Accordo Stato-Regioni 2026 for workplace safety training. Studio Veronese provided the regulatory content while Ithasia demonstrated the Zucchetti Safety Solution software for managing compliance.
• Eggup / Zucchetti GroupminorStrategic or Co-development PartnerIthasia participated as a case study in the Eggup project by Zucchetti Group, using psychometric tests and soft skills assessments to develop personalized growth plans, enhance team cohesion, and improve workplace wellbeing. Project outcomes include greater awareness of soft skills, customized development plans, and improved team integration.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Zucchetti S.p.A. Zucchetti is the underlying vendor of the HR Infinity Suite that Ithasia resells, implements, and supports. It is the most widely sold HR software in Italy and serves as the primary technology partner, making it the most strategically relevant entity to Ithasia's business model and economics.
• Pluxee (formerly Sodexo Benefits & Rewards): Pluxee is a global employee benefits and engagement platform with a substantial Italian presence. It competes in the flexible benefits and corporate welfare space where Ithasia delivers Zucchetti Card and DoubleYou solutions.
• Oracle HCM Cloud: Oracle HCM Cloud is a global enterprise HCM suite competing for large Italian enterprise deals. It serves as a reference point for the global HCM competition Ithasia faces in the upper market tier.
• ADP Italia: ADP is a global payroll and HCM vendor with a significant Italian presence. It competes in the same HR/payroll outsourcing space as Ithasia's offerings, particularly for SMEs and mid-market organizations seeking managed payroll and HR services.
• Workday, Inc. Workday is a global cloud HCM and financial management vendor expanding into the Italian mid-market. While Ithasia focuses on Zucchetti, Workday represents the broader incumbent class of cloud HCM suites that Italian enterprises may evaluate.
• SAP SuccessFactors: SAP SuccessFactors is a global cloud HCM suite widely used by large Italian enterprises. It competes for HR transformation deals in the upper end of Ithasia's addressable market, particularly large enterprises with complex multi-site requirements.

Direct peers

• TeamSystem S.p.A. TeamSystem is a leading Italian enterprise software vendor offering HR, payroll, and business management solutions that directly compete with the Zucchetti HR suite Ithasia distributes. As another major domestic alternative, it targets the same SME and mid-market segments in Italy.

Regional players

• Day Ristoservice Group: Day is a major Italian meal voucher and welfare benefits provider. It overlaps with Ithasia's welfare and flexible benefits offerings (Zucchetti Card, DoubleYou integration) and is a relevant competitor in the Italian welfare segment.

Others

• GI Group Holding: GI Group is a major Italian HR services and staffing firm. While primarily a staffing company, its HR services division addresses overlapping customer needs around workforce management and HR outsourcing, making it a thematic adjacent player in the Italian HR services ecosystem.

Emerging players

• Wolters Kluwer Italia (Taleo/LexisNexis HR software): Wolters Kluwer offers HR, payroll, and legal compliance software solutions in Italy that compete in adjacent HR compliance and labor law reporting niches. It is relevant where Italian labor law compliance is the primary customer requirement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ithasia

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ithasia