Jacksons Security

What Jacksons Security does

Jacksons Security is a Tasmania-based locksmith and electronic security provider founded in 1883 by Francis Jackson in Launceston, operating today through three retail showroom branches in Hobart, Launceston, and Devonport, supplemented by mobile locksmith services providing statewide coverage. The legal entity is Access Hardware (TAS) Pty Ltd (ABN 36 080 370 109), and the business is a subsidiary of the Access Hardware Group, an Australian-owned family-run conglomerate that also operates API Access & Security and Fenton Doors under a unified 'Access & Security Co' corporate identity introduced in 2023.

The company's offering spans traditional locksmithing (key cutting, lock repair, automotive keys, master key systems, restricted key profiles, safe supply and opening), electronic security systems (CCTV surveillance using HiLook hardware with AI-assisted motion detection, biometric and proximity access control, Ajax wireless alarm systems), and recurring services including a Grade A1 certified 24/7 alarm monitoring centre, security patrols, alarm response, and cash-in-transit. Hardware is sourced and resold from brands including Yale, Lockwood, dormakaba, Borg, CMI, Honeywell, Australian Lock, Sabre, and Samsung. Notable packaged offerings include the Ajax 3 Detector Home Alarm System (A$1,900 fully installed) and the HiLook 4-Camera CCTV Package (A$2,500 fully installed).

Jacksons generates revenue through a mix of hardware sales, professional installation services, recurring monitoring subscriptions, and ongoing maintenance agreements, with pricing that is largely quote-based outside bundled promotional packages. Go-to-market is sales-led, relying on direct customer contact via phone (13 18 83), walk-in retail trade counters, online quote requests, and dedicated account management for commercial customers. The customer base is split between residential homeowners (locksmithing, alarms, CCTV) and commercial/enterprise accounts (master key systems, access control, monitored alarms, multi-site integration). The business carries Master Locksmiths Association, ASIAL, and SCEC endorsements, supporting both government contract eligibility and commercial trust signals.

Name

Jacksons Security

Legal name

Access Hardware (TAS) Pty Ltd

Website

https://jacksonssecurity.com.au

Company type

Private

Founded year

1883

Operating status

Operating

Headcount range

11–50 employees

Short description

Jacksons Security is a Tasmania-based locksmith and electronic security provider founded in 1883, serving residential and commercial customers statewide through three retail branches and mobile locksmiths with alarm monitoring, CCTV, access control, and cash-in-transit services.

Ownership category

akta.pro rank

Product category

Security and Locksmith Services

NAICS

Locksmiths (561622), Security Systems Services (except Locksmiths) (561621), Security Guards and Patrol Services (561612), Armored Car Services (561613), Hardware Retailers (44414)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Key Management, Duplication & Locksmith Services (HSAHAEAD)

akta.pro secondary industries

Commercial Property Guarding (Offices, Retail Parks, Malls) (BPAKAAAF), Secure Storage, Vault Rental & Safe Custody (Non-Bank) (BPAKAIAJ), Retail Access Control & Key/Lock Management (Store-level) (BPAKAJAJ), Keyholding, Lock/Unlock & Premises Control Services (BPABAMAM)

Keywords

• Locksmithing services
• Alarm monitoring
• Electronic security
• Access control systems
• CCTV surveillance

Headquarters

HQ city

Launceston

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Security Products and Hardware Sales: Sale of locks, keys, door handles, safes, alarm systems, CCTV cameras, access control equipment, and related security hardware. Products sourced from brands including Yale, Australian Lock, Borg, CMI, dormakaba, Honeywell, Lockwood, Sabre, and Samsung.
2. Installation Services: Professional installation of alarm systems, CCTV, access control systems, locks, and door hardware. Installation quoted separately from product supply.
3. Locksmithing Services: Locksmith services including key cutting, lock repair, lockout assistance, automotive keys, safe opening and repair, and master key system design. Services available at retail branches and on-site.
4. Alarm Monitoring Services: 24/7 security monitoring with Grade A1 monitoring centre, connecting alarm systems for notification and response when alarms are activated. Includes annual routine visits to check system operation.
5. Maintenance Services: Ongoing maintenance services for installed security systems, doors, and hardware. Billed per maintenance visit or through service agreements.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Jacksons Security sells, installs, and services physical security products and electronic security systems across Tasmania from three retail branches in Hobart, Launceston, and Devonport. The core offerings are locksmithing services (key cutting, lock repair, master key systems, restricted keys, automotive keys), electronic security (CCTV, access control, alarms), and 24/7 alarm monitoring from a Grade A1 Security Monitoring Centre. Equipment is sourced from brands such as Yale, Lockwood, dormakaba, Honeywell, Samsung, Ajax, and HiLook.

Product overview

Jacksons Security is Tasmania's provider of physical security products and services, operating from three retail locations in Hobart, Launceston, and Devonport since 1883. The offering comprises locksmithing services (key cutting, lock repair, master key systems, restricted key systems, and automotive locks), electronic security systems (CCTV surveillance, access control, alarm systems), and 24/7 alarm monitoring through a Grade A1 Security Monitoring Centre. Specific product packages include the Ajax Home Alarm System (wireless alarm with Hub 2, sirens, motion sensors, remote) and the HiLook CCTV Package (4 HD cameras, 8-channel NVR, AI motion detection, mobile access). The company also provides security patrols, cash in-transit services, and safe supply/installation. Services are delivered through mobile technicians and retail workshops, with no public API or developer platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Locksmithing Services Traditional and automotive locksmithing services available statewide across Tasmania from three retail branches, including key cutting, lock repair, master key systems, restricted key systems, automotive keys, safe opening, and emergency lockout assistance.
• CCTV Solutions Closed-circuit television and video surveillance systems for residential and commercial premises, including high-resolution cameras, infrared/night vision cameras, digital video recorders, remote access monitoring, and network integration.
• Access Control Systems Electronic access control systems restricting unauthorised entry through PIN codes, proximity cards, swipe cards, or biometric fingerprint readers, with computer network integration for personnel management and activity logs. Targeted at commercial businesses across Tasmania.
• Alarm Systems Installation Burglar and intruder alarm system installation for residential and commercial premises, with integration options for smoke detectors, heat detectors, and temperature monitors. Jacksons has been installing burglar alarm systems for over 15 years.
• Alarm Monitoring Service 24/7 alarm monitoring through a Grade A1 certified Security Monitoring Centre, with notification of nominated contacts and alarm response. Includes annual routine visits to check system operation.
• Cash in Transit and Security Patrol Services Round-the-clock security patrols, alarm response, and cash in-transit services for protecting staff and valuables.
• Safe Supply, Installation and Repair Domestic and commercial safes in various sizes providing theft and fire protection, including safe opening services when keys or combinations are lost.
• Ajax Home Alarm System (Promotional Package) Wireless home alarm package featuring Hub 2 with 4G/Ethernet connectivity, dual SIM slots, HomeSiren, StreetSiren with strobe, SpaceControl remote, and 3 MotionProtect sensors, professionally installed. Supports up to 50 users, 50 rooms, 25 cameras, and 9 security groups with mobile app control. Promotional price $1,900 GST inclusive for Tasmania residential customers.
• HiLook CCTV Package (Promotional Bundle) Full HD CCTV package with 4 HiLook cameras, 8-channel NVR with 4TB hard drive, AI-powered motion detection for people and vehicles, built-in microphones, H.265+ compression, PoE setup, smart playback, and remote mobile app access. Promotional price $2,500.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Access Hardware GroupcoreOthersParent corporate group that owns and supports Jacksons Security. Access Hardware Group connects brands including Access Hardware (door hardware), API Access & Security (mainland locksmithing), and Fenton Doors (timber door solutions) under the Access & Security Co corporate identity. Jacksons remains part of this Australian-owned, family-run organisation with no change to local operations or management.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Securitas Australia: Global security services firm operating in Australia with guarding, mobile patrols, alarm monitoring, and integrated security solutions. Overlaps with Jacksons' monitoring and patrol services but at national scale.
• ADT Security Australia: Major national provider of monitored alarms, CCTV, and smart home security. Directly comparable in monitored alarm and electronic security offerings, with broader geographic reach.
• ASSA ABLOY Australia: Global lock and access control manufacturer supplying products like Lockwood, dormakaba, and Yale brands. Comparable in access control and master key systems; supplies many of Jacksons' hardware brands.
• Chubb Security Australia: Australia-wide incumbent security provider offering alarm installation, monitoring, access control, and guarding services. Broader portfolio including national monitoring and enterprise offerings.
• Allegion Australia: Global manufacturer of locks and access control, parent of Lockwood brand. Comparable in commercial locks and electronic access control, though primarily upstream of installation.

Direct peers

• Lockmart Australia: National retail locksmith and security chain offering key cutting, lock sales, CCTV, and access control. Direct competitor in the same product categories with multi-store retail footprint.
• API Access & Security: Sister company under the Access Hardware Group, providing locksmithing, access control, and security services across mainland Australia. Closest direct peer given shared ownership, brand family, and service lines.
• Australian Lock Company: Australian lock manufacturer and wholesaler supplying restricted key systems and master key solutions. Comparable in locksmithing and master key system offerings, with B2B commercial focus.

Regional players

• SNP Security: Australian security and cash-in-transit provider operating in select regions. Comparable in cash-in-transit and patrol services, with regional rather than national focus.
• Hilka Security (Tasmania-focused): Regional Tasmanian security provider offering alarm installation, monitoring, and locksmithing. Local competitor with overlapping service lines and customer base in Tasmania.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/jacksons-security

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jacksons Security