Joliet Fire Department
The Joliet Firefighters Peer Support Group (JFPSG) is a volunteer nonprofit founded in 2019 that provides free 24/7 peer support, crisis intervention, suicide prevention, and clinical referral services to active members, retirees, and families of the City of Joliet Fire Department in Illinois.
- Company typePrivate
- Founded2019
- HeadquartersJoliet, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Joliet Fire Department does
The Joliet Firefighters Peer Support Group (JFPSG) is a volunteer nonprofit organization founded in 2019 to deliver free, 24/7 peer support, crisis intervention, suicide prevention, and clinical referral services to active members, retirees, and families of the City of Joliet Fire Department in Will County, Illinois. Its service portfolio centers on a 24/7 Peer Support Program accessible via hotline (855-JFD-PEER), text, QR code, and direct outreach, supplemented by a Suicide Prevention Program, the FYRE Program (supporting recruits and retirees), Spouse and Family Support, the JFPSG Youth Group for children aged 10-17, the Good Grief Brunch Club (monthly grief support), The Helping Hand video series, and Wellness & Prevention resources spanning physical, emotional, spiritual, intellectual, and social wellness. The core technology stack is non-proprietary: a standard website (jfdpeersupport.com), video content delivery, and crisis communication systems (phone, text, QR code); all differentiation is delivered through human peer supporters and clinical specialists rather than software.
JFPSG does not generate revenue from service delivery. The revenue model is freemium in a nonprofit sense: all peer support services are provided at no charge to eligible JFD members, retirees, and families. Operations are sustained through volunteer firefighter labor (trained to International Association of Firefighters Peer Support standards), donations, and donated clinical time from a curated partner ecosystem including Aspire Center for Positive Change (clinical counseling), the Upper Room Crisis Hotline (24/7 crisis line), Thriveworks Counseling (same-day or next-day appointments with access to 3,500+ clinicians), Silver Cross Hospital (donated office space), Westside Children's Therapy, Sage Bodywork & Wellness, and the Franciscan Friars of the Province of the Sacred Heart of Jesus (chaplaincy via Fire Chaplain Br. Ed Arambasich, OFM). The go-to-market motion is community-led, driven by trust within the fire service culture, word-of-mouth referrals through the JFD network, leadership referrals, QR code distribution, and community outreach including video content and the Good Grief Brunch Club.
The customer base is structurally narrow: the primary segment is active Joliet firefighters (served through the Peer Support Program, Suicide Prevention, CFA-P paramedic response, and training), with secondary segments including retirees, firefighter families (spouses, children, parents), and, since the 2022 launch of the City of Joliet Community Mental Health Program, general City of Joliet residents. The organization addresses a documented fire service mental health crisis in which firefighter suicides exceeded line-of-duty deaths (119 vs 48 in 2019 per NFPA), depression prevalence runs at roughly twice the general population rate (17% vs 7%), and sleep disorders affect 37% of firefighters versus 20% of the general public. Clinical care is delivered via partner providers with separate insurance or municipal billing arrangements for uninsured or underinsured residents.
Joliet Fire Department firmographics
Firmographics- Name
- Joliet Fire Department
- Legal name
- Joliet Firefighters Peer Support Group
- Website
- https://jfdpeersupport.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Joliet Firefighters Peer Support Group (JFPSG) is a volunteer nonprofit founded in 2019 that provides free 24/7 peer support, crisis intervention, suicide prevention, and clinical referral services to active members, retirees, and families of the City of Joliet Fire Department in Illinois.
- Ownership category
- akta.pro rank
Joliet Fire Department industry classification
Industry- Product category
- First Responder Mental Health Peer Support Services
- NAICS
- Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Mental Health & Crisis Support Services (BPAGACAD)
- akta.pro secondary industries
- Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Stress Management & Burnout Prevention Coaching (HSADAGAD), Mental Health & Crisis Support Services (BPAGAEAH)
Keywords
Where Joliet Fire Department is headquartered
LocationHeadquarters
- HQ city
- Joliet
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Joliet Fire Department business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Others
Revenue model
- Peer Support Services (Free): The Joliet Firefighters Peer Support Group operates as a volunteer nonprofit organization providing free 24/7 peer support, mental health resources, and crisis intervention services to active Joliet firefighters, retirees, and their families. The organization is supported by donations, volunteer efforts, and partnerships with clinical providers who donate services. No revenue is generated from direct service fees.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Joliet Fire Department product offering
Product offeringCore offering
The Joliet Firefighters Peer Support Group (JFPSG) provides free 24/7 peer support, mental health resources, crisis intervention, suicide prevention, and grief support to active Joliet firefighters, retirees, and their families. Programs include the Peer Support Program, Suicide Prevention Program, FYRE Program, Good Grief Brunch Club, JFPSG Youth Group, Wellness & Prevention services, and The Helping Hand video series, with referrals to clinical partners such as Aspire Center for Positive Change and Thriveworks.
Product overview
The Joliet Firefighters Peer Support Group provides a comprehensive peer support and mental health services ecosystem for Joliet Fire Department firefighters, retirees, and their families. The core offerings include a 24/7 Peer Support Program, Suicide Prevention Program, and FYRE Program (For Youth, Recruits, and Retirees). Supporting services include The Helping Hand video series for education, the Good Grief Brunch Club for bereavement support, a Youth Group for children of firefighters, and comprehensive Wellness & Prevention resources covering physical, emotional, spiritual, and social wellness. Individual crisis intervention using the IAFF A-B-C Model and spouse/family support services round out the portfolio, all coordinated through trained peer supporters and clinical partners.
Differentiator
Problem solved
Functional benefit
Products and services
- Peer Support Program 24/7 peer support resources providing firefighters, retirees, and their families access to trained peer supporters for mental health needs, job issues, family issues, and addiction issues. Peer supporters are trained to IAFF Peer Support standards.
- Suicide Prevention Program Comprehensive suicide prevention services including clinical support, suicidologist expertise (Sr. Mary Frances Seeley, Ph.D.), and a documented suicide prevention plan for firefighters experiencing suicidal ideation.
- FYRE Program Program providing special attention and support to new recruits and retirees, helping with the transition into and out of the fire service. FYRE targets the population segments at the entry and exit points of a fire service career.
- The Helping Hand Video Series Educational online magazine video series (Episodes 1-10) covering mental health issues in the fire service, including history, culture, PTSD, substance use, depression, and suicide prevention.
- Good Grief Brunch Club Monthly grief support group meeting on the first Saturday of each month for those who have experienced loss of a loved one, providing a supportive gathering with shared meals. Open to all regardless of fire department affiliation.
- JFPSG Youth Group Support group for children and grandchildren (aged 10-17) of firefighters and retirees providing a supportive atmosphere and opportunity for community service.
- Wellness & Prevention Services Comprehensive wellness resources covering physical, environmental, emotional, spiritual, intellectual, and social wellness dimensions for firefighters and their families.
- Individual Crisis Intervention Critical incident response service using the IAFF A-B-C Model to provide individual crisis intervention to members and their families when critical events occur.
- City of Joliet Community Mental Health Program (CFA-P and Thriveworks) Community mental health program providing Crisis First Aid for Paramedics (CFA-P) on-scene crisis intervention by JFD paramedics and same-day or next-day clinical appointments via Thriveworks telehealth and in-person at Silver Cross Hospital Professional Building, serving JFD members, families, and City of Joliet residents.
Quantifiable outcome
- Suicide in fire service has surpassed line-of-duty deaths (48 LODD vs 119 suicides in 2019 per NFPA)
- +4 more outcomes
Companies that use Joliet Fire Department
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Joliet Fire Department technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Joliet Fire Department partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- Aspire Center for Positive ChangecoreClinical partner providing professional counselors and social workers who donate time to support firefighter mental health. Located in Channahon, IL. Clinicians include Courtney Doyle-O'Brien, Nancy Nelson, Aubrey Thornton, and Carissa Silunas. Provides clinical care for firefighters and families, specializing in marriage and family counseling, pre-divorce and post-divorce support.
- Upper Room Crisis Hotlinecore24/7 crisis hotline service (888) 808-8724 staffed by the Upper Room, based in the Catholic tradition but available to anyone. Creator Sr. Mary Frances Seeley, Ph.D. serves as suicidologist for JFPSG. Members were instrumental during development of the community mental health program.
- Silver Cross HospitalcoreCritical partner donating office space at their Professional Building at 1051 Essington Rd to house Thriveworks offices. Includes space for five clinicians and Therapyland for children's therapy. Supports the City of Joliet Community Mental Health Program.
- Thriveworks CounselingcoreMental health provider with access to over 3,500 clinicians offering telehealth and in-person clinical care. City of Joliet Community Mental Health Program partner providing same-day or next-day appointment availability for definitive mental health care. Silver Cross Hospital provides donated office space for their clinicians.
- MorningStar MissionminorCritical partner in the City of Joliet Community Mental Health Program. Offers programs to help those in need, focusing on reaching people who need mental health help the most.
- Spanish Community CenterminorValued stakeholder in the City of Joliet Community Mental Health Program, providing community outreach and support for Spanish-speaking residents.
- St. Ambrose Catholic ChurchminorDonated space at St. Ambrose Catholic Church Parish Center in Crest Hill for The Living Room multipurpose space and Good Grief Brunch Club meetings.
- Westside Children's TherapyminorChildren's therapy provider offering physical, occupational, speech, ABA, feeding, and counseling therapies. Partners with JFPSG to provide multi-aspect children's care. Organizer of Good Grief Brunch Club.
- IAFF Center of ExcellenceminorInternational Association of Fire Fighters recovery center providing assistance for substance abuse, PTSD, and other behavioral health issues. Referenced as resource for firefighters (855-972-5115).
- Sage Bodywork & WellnessminorHolistic wellness partner providing bodywork, yoga, and meditation services to support firefighter, retiree, and family wellness goals. Recently partnered with JFPSG for wellness support.
- Illinois Peer Support NetworkminorStatewide peer support network for firefighters who may be hesitant to speak with local firefighters. Provides peer support services. Referenced as alternative resource (855-90-SUPPORT).
- Franciscan Friars, Province of the Sacred Heart of JesuscoreFire Chaplain Br. Ed Arambasich, OFM serves as Joliet Fire Department Chaplain and leads the Good Grief Brunch Club and JFPSG Youth Group. Provides spiritual wellness support through the Franciscan firefighter ministries.
- National Fire Protection Association (NFPA)minorStandards organization referenced for data on firefighter line-of-duty deaths vs suicides. NFPA provides research statistics that guide JFPSG programming and awareness efforts.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Joliet Fire Department competitors and assessment
Company assessmentBroad incumbents
- National Volunteer Fire Council (NVFC): National organization supporting volunteer fire and EMS departments with training, grants, and health/wellness programs. Comparable as a broader-incumbent fire service support and wellness organization with national reach.
- Thriveworks Counseling: Large-scale mental health provider with 3,500+ clinicians offering telehealth and in-person care. JFPSG's clinical partner; comparable as a broader-incumbent mental health services provider that JFPSG leverages for definitive clinical care.
- National Fallen Firefighters Foundation: National foundation supporting firefighter families after line-of-duty deaths and advancing firefighter health and safety. Comparable as a fire service wellness organization with broader scope, established brand, and federal/industry funding.
Direct peers
- IAFF Center of Excellence: IAFF-affiliated residential recovery center for firefighters and paramedics with PTSD, substance use disorder, and other behavioral health issues. Directly comparable as a fire-service-specific mental health provider serving the same IAFF member population.
- The Firefighter Behavioral Health Alliance (FBHA): National alliance providing firefighter behavioral health education, peer support training, and crisis resources. Directly comparable as a firefighter-specific behavioral health advocacy and support organization.
- Safe Call Now: 24/7 confidential crisis hotline staffed by first responders for first responders and their families. Directly comparable as a crisis-line and referral service for the same target population.
- Blue H.E.L.P. Nonprofit dedicated to reducing suicide among law enforcement and first responders through awareness, survivor support, and data tracking. Directly comparable as a first responder suicide awareness and survivor support organization.
- Code Green Campaign: First responder mental health awareness and suicide prevention nonprofit. Comparable as a peer-driven, awareness-and-support organization targeting the same first responder suicide crisis JFPSG addresses.
Others
- International Critical Incident Stress Foundation (ICISF): Foundation providing Critical Incident Stress Management (CISM) training and resources to first responder organizations. Comparable as an enabling/training infrastructure provider for first responder peer support and crisis intervention.
Emerging players
- Responder Alliance: Coalition-based initiative focused on improving first responder mental health outcomes through research, programs, and ecosystem coordination. Comparable as an emerging player addressing the same first responder behavioral health space.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Joliet Fire Department social profiles
Digital presenceJoliet Fire Department financial estimates
Financial estimateRevenue estimate
Valuation estimate
Joliet Fire Department leadership team
Management profileNumber of profiles
Profiles2 records
Joliet Fire Department funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Joliet Fire Department M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Joliet Fire Department
What does Joliet Fire Department do?
The Joliet Firefighters Peer Support Group (JFPSG) provides free 24/7 peer support, mental health resources, crisis intervention, suicide prevention, and grief support to active Joliet firefighters, retirees, and their families. Programs include the Peer Support Program, Suicide Prevention Program, FYRE Program, Good Grief Brunch Club, JFPSG Youth Group, Wellness & Prevention services, and The Helping Hand video series, with referrals to clinical partners such as Aspire Center for Positive Change and Thriveworks.
Is Joliet Fire Department a public or private company?
Joliet Fire Department is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Joliet Fire Department founded?
Joliet Fire Department was founded in 2019. It employs 11 to 50 people.
Where is Joliet Fire Department based?
Joliet Fire Department is headquartered in Joliet, United States, in the North America region.
How does Joliet Fire Department make money?
One revenue line is on record: peer Support Services (Free).
Who are Joliet Fire Department's main competitors?
Broad incumbents on record are National Volunteer Fire Council (NVFC), Thriveworks Counseling and National Fallen Firefighters Foundation. Direct peers are IAFF Center of Excellence, The Firefighter Behavioral Health Alliance (FBHA), Safe Call Now, Blue H.E.L.P. and Code Green Campaign. International Critical Incident Stress Foundation (ICISF) is listed as an others. Responder Alliance is listed as an emerging player.
Does Joliet Fire Department have an API?
No public API is recorded for Joliet Fire Department.
What industry is Joliet Fire Department in?
Joliet Fire Department's product category is First Responder Mental Health Peer Support Services. Its primary akta.pro industry code is BPAGACAD, Mental Health & Crisis Support Services, with a secondary code of HLAFAEAO, Bereavement, Grief & Family Support Services (Hospice-Linked). Its NAICS code is 624190 and its SIC code is 8300.