Jewish Family Services of Greater Charlotte, Inc.

What Jewish Family Services of Greater Charlotte, Inc. does

Jewish Family Services of Greater Charlotte, Inc. (JFS) is a 501(c)-equivalent nonprofit social service agency founded in 1980 and headquartered in the Blumenthal Center for Education Building on the Shalom Park campus at 5007 Providence Rd. #105, Charlotte, North Carolina. The organization delivers clinical counseling, senior engagement, crisis response, community education, and Holocaust survivor programming to individuals and families across the Greater Charlotte region — from Charlotte to Lake Norman and south to Sun City — regardless of religious affiliation, race, or background.

JFS organizes its work around four core service pillars: Emotional Health & Well-being (individual, group, and family therapy using evidence-based modalities including CPT, EMDR, TF-CBT, Triple P, and play therapy), Senior Engagement (friendly outreach, case management, Holocaust survivor services, caregiver education, and Shabbat programming at partner senior living communities), Crisis Response & Assistance (care management, the Community Tzedakah Fund for emergency financial assistance, and a drive-through food pantry), and Community Programs & Education (domestic violence services, awareness campaigns, parenting support, and the JELF student loan partnership). Service delivery is multi-channel — office-based at Shalom Park, in-home, telehealth via visual conferencing, and on-site at partner institutions. The technology layer is limited to a standard EHR system for client database management and Quality Improvement reporting.

Revenue is derived from a diversified nonprofit mix: community donations and tribute cards, allocations and grants from the Jewish Federation of Greater Charlotte and Jewish Federations of North America (JFNA), foundation grants, insurance/Medicare/Medicaid reimbursements and sliding-scale therapy fees, and ancillary sales such as Mitzvah Baskets starting at $36. Funded in 1980 to serve Jewish Russian immigrants, seniors, and the financially needy, JFS has expanded its mission to serve the broader community under Executive Director Howard Olshansky (since 2016), with a stated staff of approximately 12 employees, multiple open clinical and programmatic hires, and a board led by President Andrew Bernstein.

Name

Jewish Family Services of Greater Charlotte, Inc.

Legal name

Jewish Family Service of Greater Charlotte, Inc.

Website

https://jfscharlotte.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

Jewish Family Services of Greater Charlotte is a nonprofit social services agency founded in 1980 that delivers counseling, senior engagement, crisis response, food pantry, Holocaust survivor care, and community education to individuals and families across the Greater Charlotte region regardless of faith or background.

Ownership category

akta.pro rank

Product category

Human and Social Services

NAICS

Other Individual and Family Services (624190), Social Assistance (624), Services for the Elderly and Persons with Disabilities (624120), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro industry

PRIMARYBPAGAEAC

Family & Parenting Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPAGAEAH

Mental Health & Crisis Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPAGACAF

Maternal, Child & Family Health Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

Keywords

• Social services
• Family counseling
• Senior engagement
• Crisis assistance
• Community mental health

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Donations and Fundraising: General donations, tribute cards, planned giving/bequests, and annual fundraising events including Live Laugh Give comedy night
2. Grants: Funding from Jewish Federation of Greater Charlotte, Jewish Federations of North America (JFNA), and other foundations including Holocaust Survivor care grants
3. Program Fees: Fees from counseling and therapy services paid through insurance (Medicare, Medicaid, private insurance) and sliding scale payments for those who qualify
4. Mitzvah Baskets Sales: Simcha centerpieces sold for life-cycle events at prices starting at $36.00, with proceeds supporting the food pantry and other programs

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Jewish Family Services of Greater Charlotte is a nonprofit social service agency providing confidential counseling and therapy, senior engagement programming, crisis response and emergency financial assistance, a community food pantry, domestic violence support, Holocaust survivor services, and community education. Services are delivered through office-based, in-home, telehealth, and community-based settings across the Greater Charlotte region, with most offerings free or subsidized via donations, grants, insurance, and sliding-scale fees.

Product overview

Jewish Family Services of Greater Charlotte is a nonprofit social service agency offering a comprehensive suite of programs and services organized around four core competencies: Emotional Health & Well-being, Senior Engagement, Crisis Response & Assistance, and Community Programs & Education. The organization operates as a unified service provider rather than a platform-plus-modules architecture, delivering counseling, senior services, crisis assistance, food pantry, domestic violence support, Holocaust survivor services, and community education as integrated program offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Counseling Services Compassionate, high-quality confidential counseling for individuals, groups, and families regardless of race, religion, or sexual orientation. Provides therapy for children, adolescents, adults, and older adults dealing with various emotional and mental health challenges using evidence-based modalities.
• Senior Engagement Program Comprehensive programs to maintain independence and dignity of senior adults, including friendly outreach, case management, counseling, Holocaust survivor services, caregiver education and support, and senior programs and celebrations.
• Crisis Response & Assistance Support for individuals and families facing obstacles including care management, emergency financial assistance through the Community Tzedakah Fund, and food pantry services.
• Community Programs & Education Workshops, educational programs, and support services including domestic violence awareness initiatives, parenting support, caregiver education, scholarship support, and community celebrations.
• Domestic Violence Services Comprehensive support for domestic abuse survivors including safety planning, ongoing counseling, case management, relocation assistance, and educational opportunities for self-sufficiency.
• Food Pantry Provides food, personal care items, and other necessities to individuals and families in need, allowing recipients to choose specific menu items every two weeks while maintaining dignity. Includes drive-through contactless pickup and delivery.
• Holocaust Survivor Services Specialized programs for Holocaust survivors including socialization and engagement to reduce isolation, documenting and capturing survivor histories via video, and providing support for second-generation family members.
• Parenting Support Support for parents utilizing evidence-based approaches including Triple P (Positive Parenting Program), play therapy, strength-based therapy, and cognitive behavioral therapy for children and families.
• Caregiver Education and Support Support services for caregivers including resources, education, and connection to community resources for those caring for loved ones.
• Emergency Financial Assistance Short-term financial assistance through the Community Tzedakah Fund for rent, utilities, and prescription medications for qualifying Jewish families and individuals.

Quantifiable outcome

• Served thousands of individuals and families annually regardless of background
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered minor and core.

• JELF (Jewish Educational Loan Fund)minorStrategic or Co-development PartnerPartnership to help local Jewish students reach academic goals through 0% interest loans for education costs. JFS works with JELF to connect students to financial resources for higher education.
• Senior Living CommunitiescoreStrategic or Co-development PartnerMultiple senior living communities throughout Greater Charlotte partner with JFS for Shabbat services, friendly visits, senior programs, and celebrations. JFS provides regular programming at these facilities.
• Jewish Institutional PartnerscoreStrategic or Co-development PartnerJewish organizations in Charlotte collaborate on mental health initiatives including the R U OK? Shalom Park Campaign. JFS serves as lead organization coordinating mental health awareness and training across the Jewish community.
• Shalom ParkcoreStrategic or Co-development PartnerShalom Park is the campus location where JFS operates, home to multiple Jewish organizations including Charlotte Jewish Preschool, temples, and community facilities. JFS has deep integration with the Shalom Park community.
• Hebrew Cemetery AssociationminorStrategic or Co-development PartnerJFS case manager meets with individuals and families to assess financial need for those unable to pay full price to bury a loved one in the Hebrew Cemetery.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Jewish Family Services of Greater Hartford: Mid-sized Jewish Family Service providing counseling, senior services, and food pantry in a single metro — comparable scope, headcount, and federation funding model.
• Jewish Family & Children's Services of the East Bay: Bay Area Jewish family services agency offering mental health, senior, and family support — comparable service mix and community-based delivery model.
• Jewish Family Service of Los Angeles: Large Jewish Family Service agency offering counseling, senior services, food assistance, and case management in a major U.S. metro — directly comparable service mix and funding model to JFS Charlotte.
• Jewish Family Service of Metropolitan Detroit: Midwest Jewish Family Service providing counseling, senior engagement, and social services — comparable program portfolio and federation-aligned funding structure.
• Jewish Family & Children's Service of Greater Boston: Northeast Jewish family services agency delivering mental health counseling, senior services, and social support — comparable service portfolio and federation funding model.
• Jewish Family Services of Silicon Valley: Jewish family services agency delivering mental health, senior, and crisis services in a single U.S. metro — comparable counseling, case management, and senior engagement offering.
• Jewish Family Service of San Diego: West Coast Jewish family services agency with counseling, senior, and refugee services — comparable multi-program nonprofit model serving a single metro region.
• Jewish Family Services of Atlanta: Southeast-U.S. Jewish Family Service agency providing counseling, senior engagement, and refugee/immigrant services — comparable regional scale and Jewish-community-integrated service model.
• Jewish Family Service of Greater Dallas: Regional Jewish Family Service offering counseling, senior services, and food/financial assistance to a multi-faith community — comparable single-metro geographic footprint and program structure.

Broad incumbents

• Jewish Federations of North America: National umbrella organization that funds JFS agencies including Charlotte via targeted grants (e.g., $48,545 Holocaust survivor grant) — directly comparable as the parent funding/coordination body for the JFS network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/JFSCharlotte
• Instagraminstagram.com/jfs_charlotte
• LinkedInlinkedin.com/company/jewish-family-services-of-greater-charlotte

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jewish Family Services of Greater Charlotte, Inc.