Jigsaw Recruitment
Jigsaw Recruitment is a UK-based, boutique specialist permanent placement agency founded in 2009, headquartered in Ipswich with 1-10 employees. It serves employers and job seekers across six sectors: Insurance, Financial Services, Estate Agency, Sales, Customer Service, and Legal.
- Company typePrivate
- Founded2009
- HeadquartersIpswich, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Jigsaw Recruitment does
Jigsaw Recruitment Agency Ltd. is a privately held UK specialist recruitment agency founded in 2009 and headquartered at 50 Princes Street, Ipswich. Operating with 1-10 employees under the legal name Jigsaw Recruitment Agency Ltd. (registered in England and Wales, company number 11680887), the firm provides permanent placement services to employers and candidates across six verticals: Insurance, Financial Services, Estate Agency, Sales, Customer Service, and Legal. Coverage is UK-wide from the single headquarters, with active roles distributed across London, Kent, Sussex, Essex, Surrey, Hampshire, Norfolk, and the Isle of Wight.
The business operates a contingency-based recruitment model where employers pay a placement fee, typically 15-25% of the candidate's first-year salary, only upon successful hire. There is no proprietary technology platform; the core service is delivered by specialist sector consultants who perform a manual three-stage screening process (CV review, phone/video interview, role-specific requirements check). Supporting digital infrastructure includes a candidate CV upload portal, an employer brief submission form, and a website-hosted job search portal, all of which feed the consultant-led matching workflow. Candidates receive services free of charge, while employers gain access to a pre-screened shortlist with a replacement guarantee.
The go-to-market is sales-led and direct-to-candidate, relying on the company website, major UK job boards, and proactive employer outreach by consultants. The firm is independently founder-owned with no disclosed external investment, no parent company, and no funding rounds. Regulatory posture includes UK GDPR compliance and FCA-compliant processes for financial services placements requiring CII or CEMAP-qualified candidates.
Jigsaw Recruitment firmographics
Firmographics- Name
- Jigsaw Recruitment
- Legal name
- Jigsaw Recruitment Agency Ltd.
- Website
- https://jigsaw-recruitment.co.uk
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Jigsaw Recruitment is a UK-based, boutique specialist permanent placement agency founded in 2009, headquartered in Ipswich with 1-10 employees. It serves employers and job seekers across six sectors: Insurance, Financial Services, Estate Agency, Sales, Customer Service, and Legal.
- Ownership category
- akta.pro rank
Jigsaw Recruitment industry classification
Industry- Product category
- Recruitment Services
- NAICS
- Employment Placement Agencies (561311), Employment Services (5613)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- General Permanent Placement (Multi-Industry) (BPACAFAA)
- akta.pro secondary industries
- Professional & Technical Direct Hire (IT, Engineering, Finance, Healthcare) (BPACAFAC), Sales, Marketing & Customer Success Direct Hire (BPACAFAD)
Keywords
Where Jigsaw Recruitment is headquartered
LocationHeadquarters
- HQ city
- Ipswich
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Jigsaw Recruitment business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Operations, Technology or R&D
Revenue model
- Permanent Placement Fees: Contingency-based recruitment fees charged to employers upon successful placement of a permanent candidate. No upfront fees or commitment required; payment due only when a candidate accepts an offer and starts work. Industry standard typically 15-25% of candidate's first-year salary.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Multi-year contract | Contingency/transaction-based permanent placement |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
Jigsaw Recruitment product offering
Product offeringCore offering
Jigsaw Recruitment is a UK-based specialist recruitment agency that places permanent candidates into roles within Insurance, Financial Services, Estate Agency, Sales, Customer Service, and Legal sectors. The company operates on a contingency basis, sourcing, screening, and shortlisting candidates for employers while providing free job-matching support to candidates. Dedicated sector consultants handle each assignment from initial brief through successful placement, with a replacement guarantee on permanent hires.
Product overview
Jigsaw Recruitment operates as a single-service recruitment agency offering permanent placement services for both employers and job seekers. The core offering consists of specialist recruitment consulting across six sectors (Insurance, Financial Services, Estate Agency, Sales, Customer Service, and Legal). Supporting the main service are an online CV submission portal, employer brief form, and job search portal accessible through their website. No distinct product tiers, modules, or named sub-products exist beyond these service components.
Differentiator
Problem solved
Functional benefit
Products and services
- Recruitment Services for Employers Specialist permanent recruitment agency placing pre-screened candidates into Insurance, Financial Services, Estate Agency, Sales, Customer Service, and Legal roles. Dedicated consultants source, screen, and shortlist candidates for UK employers, with fees charged only upon successful placement and a replacement guarantee on permanent hires.
- Job Placement Services for Candidates Free permanent job placement service for job seekers across Insurance, Financial Services, Estate Agency, Sales, Customer Service, and Legal sectors. Dedicated consultants provide CV advice, interview preparation, role matching, offer negotiation, and onboarding support through to first day.
Quantifiable outcome
- 100% of candidates are pre-screened before presentation to employers
- +1 more outcomes
Companies that use Jigsaw Recruitment
Customer profileSegments6 records
Ideal customer profiles3 records
Jigsaw Recruitment technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Jigsaw Recruitment partnerships and signals
Strategic signalScale indicators5 records
Recent moves4 records
Expansion highlights3 records
Jigsaw Recruitment competitors and assessment
Company assessmentDirect peers
- IDEX Consulting: UK specialist recruiter for insurance, financial services, and legal markets. Directly comparable to Jigsaw on vertical focus (Insurance/FS/Legal), permanent placement model, and target candidate seniority.
- Spencer Clarke Group: UK specialist recruiter focused on property, estate agency, and local authority sectors. Closely comparable to Jigsaw's Estate Agency vertical with a similar contingency permanent-placement model.
- Stott and May: UK-based financial services and technology recruiter. Comparable to Jigsaw on the financial-services vertical (mortgage advisors, paraplanners) and on permanent-placement fee model.
- Aston Charles: UK specialist recruitment agency focused on insurance, financial services, and legal sectors. Closely comparable to Jigsaw as a boutique multi-vertical permanent-placement firm with similar contingency fee model and FCA-aware consultants.
Broad incumbents
- Reed Specialist Recruitment: One of the UK's largest generalist recruitment groups with specialist divisions across financial services, insurance, and professional services. Comparable as a UK permanent-placement competitor, though vastly larger and broader than Jigsaw's boutique model.
- Robert Half UK: Global professional staffing firm with a UK financial services and insurance practice. Competes with Jigsaw for finance, insurance, and customer-service permanent placements but with broader geographic and service-line coverage.
- Morgan McKinley UK: International financial-services and professional recruiter with significant UK presence. Comparable to Jigsaw's Financial Services vertical (paraplanners, financial advisors) but operates at much larger scale across multiple geographies.
- Michael Page UK: Large UK professional services recruiter covering financial services, legal, sales, and property roles. Competes with Jigsaw for permanent placements at the mid-to-senior level but at significantly greater scale.
- Hays UK: Global professional recruitment firm with a strong UK presence across financial services, insurance, legal, and property. Overlaps Jigsaw's verticals at scale but operates a much broader, multi-geography model.
Emerging players
- BAYBROOK Appointments: UK specialist recruiter for estate agency and lettings roles. Directly comparable to Jigsaw's Estate Agency vertical but smaller and more narrowly focused on residential property recruitment.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Jigsaw Recruitment social profiles
Digital presenceJigsaw Recruitment compliance and trust
Trust signalCompliance2 records
Jigsaw Recruitment financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jigsaw Recruitment leadership team
Management profileNumber of profiles
Jigsaw Recruitment funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jigsaw Recruitment M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jigsaw Recruitment
What does Jigsaw Recruitment do?
Jigsaw Recruitment is a UK-based specialist recruitment agency that places permanent candidates into roles within Insurance, Financial Services, Estate Agency, Sales, Customer Service, and Legal sectors. The company operates on a contingency basis, sourcing, screening, and shortlisting candidates for employers while providing free job-matching support to candidates. Dedicated sector consultants handle each assignment from initial brief through successful placement, with a replacement guarantee on permanent hires.
Is Jigsaw Recruitment a public or private company?
Jigsaw Recruitment is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Jigsaw Recruitment founded?
Jigsaw Recruitment was founded in 2009. It employs 1 to 10 people.
Where is Jigsaw Recruitment based?
Jigsaw Recruitment is headquartered in Ipswich, United Kingdom, in the Europe region.
How does Jigsaw Recruitment make money?
One revenue line is on record: permanent Placement Fees.
Who are Jigsaw Recruitment's main competitors?
Direct peers on record are IDEX Consulting, Spencer Clarke Group, Stott and May and Aston Charles. Broad incumbents are Reed Specialist Recruitment, Robert Half UK, Morgan McKinley UK, Michael Page UK and Hays UK. BAYBROOK Appointments is listed as an emerging player.
Does Jigsaw Recruitment have an API?
No public API is recorded for Jigsaw Recruitment.
What industry is Jigsaw Recruitment in?
Jigsaw Recruitment's product category is Recruitment Services. Its primary akta.pro industry code is BPACAFAA, General Permanent Placement (Multi-Industry), with a secondary code of BPACAFAC, Professional & Technical Direct Hire (IT, Engineering, Finance, Healthcare). Its NAICS code is 561311 and its SIC code is 7361.