JN Phillips Auto Glass

What JN Phillips Auto Glass does

JN Phillips Auto Glass is a regional auto glass repair and replacement service provider founded in 1946 and headquartered in Woburn, Massachusetts, operating with 87 employees. The company sits within the broader Safelite service platform, which provides a national infrastructure of mobile glass shops, physical retail locations across all 50 states, insurance-claim handling, and a nationwide lifetime warranty program. JN Phillips Auto Glass focuses on windshield repair and replacement, back and side window replacement, power window repair, and windshield-mounted safety-systems recalibration, with mobile service delivery that brings technicians to the customer's home or workplace. Commercial repair and replacement for fleets and large vehicles is offered as an adjunct segment alongside the consumer-anchor business.

The revenue model is transactional: customers pay on a one-time, quote-by-job basis, with an optional Premium bundle (glass replacement plus wipers plus rain-repellent treatment) priced at up to $75 in savings, and flexible payment/financing options layered on top. The go-to-market is direct-to-consumer via online scheduling and quote generation (anchored at safelite.com at the parent level) plus phone-based booking, with no enterprise sales motion for the consumer side and a lighter fleet/commercial channel. Distribution is hybrid: mobile service vans dispatched to customer locations plus physical shop locations, supported by insurance-carrier integration that handles claims on the customer's behalf as a primary friction-reducer.

Technology surface is thin: the core capability is physical glass installation and ADAS camera recalibration using technician labor and OEM-equivalent glass, with online scheduling and CRM-style appointment management as the digital layer. The company does not disclose proprietary software products, AI/ML systems, or platform IP; competitive differentiation rests on service-network reach, warranty backing, and insurance-claims workflow integration rather than on technology differentiation.

Name

JN Phillips Auto Glass

Website

https://jnphillips.com

Company type

Private

Headcount range

51–100 employees

Short description

JN Phillips Auto Glass is a 1946-founded, Woburn, MA-based regional auto glass repair and replacement provider with 87 employees, operating mobile and shop service under the broader Safelite national warranty and insurance-claim network for consumer and fleet customers.

Ownership category

akta.pro rank

Product category

Auto Glass Repair and Replacement Services

NAICS

Automotive Glass Replacement Shops (811122)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Auto Glass Repair & Replacement (TLAKAAAH)

akta.pro secondary industry

Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL)

Keywords

• Auto glass repair
• Windshield replacement
• Mobile auto glass service
• Vehicle glass installation
• Windshield recalibration

Headquarters

HQ city

Various locations across 50 states

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Auto Glass Repair and Replacement Services: One-time transaction-based revenue from windshield repair, windshield replacement, back glass replacement, side window replacement, power window repair, and safety systems recalibration services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

JN Phillips Auto Glass provides auto glass repair and replacement services for individual and commercial vehicles, including windshield repair, windshield replacement, back glass replacement, side window replacement, power window repair, and safety systems recalibration. Services are delivered through free mobile service at the customer's location or at physical shop locations, with insurance claim handling and a nationwide lifetime warranty.

Product overview

Safelite offers a unified auto glass service platform with core repair and replacement offerings for windshields, back glass, and side windows, augmented by add-on services including power window repair, safety systems recalibration, and commercial fleet services. The company operates a mobile service model alongside fixed shop locations across all 50 states, providing a nationwide footprint with free mobile service to customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Windshield Repair Professional windshield repair service to fix chips, cracks, and minor damage before they spread, targeted at individual vehicle owners.
• Windshield Replacement Full windshield replacement service providing high-quality glass installation at an affordable price, targeted at individual vehicle owners and commercial fleets.
• Back Glass Replacement Rear windshield replacement service for vehicles requiring back glass repair.
• Side Window Replacement Replacement service for side windows on all vehicle types.
• Mobile Auto Glass Repair Mobile service bringing auto glass repair directly to the customer's location (home, work, or other places) at no extra charge.
• Power Window Repair Service to repair malfunctioning power windows in vehicles.
• Safety Systems Recalibration Calibration service for windshield-mounted cameras and ADAS safety systems following glass replacement.
• Commercial Repair and Replace Auto glass repair and replacement services tailored for commercial vehicles and fleet operators.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Foster LoveminorGTM or Marketing PartnerSafelite Foundation supports Foster Love, a nonprofit dedicated to improving the lives of children in foster care across the country. This is a charitable partnership through the Safelite Foundation, with no formal co-selling or commercial integration.

Scale indicators2 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• Novus Glass: Novus Glass is a franchised auto glass repair network with mobile service capability serving consumers, insurance partners, and commercial accounts. Its franchise model and breadth of windshield, side window, and back glass services make it directly comparable to JN Phillips' core offering.
• ABRA Auto Body & Glass: ABRA Auto Body & Glass is a multi-shop collision repair and auto glass provider with mobile and in-shop service. Its combination of glass services with broader bodywork makes it a relevant direct peer for JN Phillips' auto glass business, particularly on the commercial and insurance-channel side.
• Auto Glass Now: Auto Glass Now is a multi-state auto glass repair and replacement specialist with mobile service and insurance-direct billing. It is a focused glass-only peer with a similar operating model and customer mix to JN Phillips.
• Glass America: Glass America is a multi-regional auto glass repair and replacement company offering mobile and in-shop service to consumers, insurance carriers, and commercial fleets. It is one of the closest direct peers to JN Phillips in operating model, customer mix, and geographic multi-state service approach.

Broad incumbents

• Gerber Collision & Glass: Gerber Collision & Glass operates a national network of collision repair and glass replacement facilities, serving insurance carriers and fleets. Its scale and integrated glass offering make it a relevant adjacent incumbent that competes for the same commercial and insurance-driven demand as JN Phillips.
• Crash Champions: Crash Champions is a large, fast-growing U.S. collision repair platform that bundles glass replacement into its service offering. Its insurance-direct relationships and broad geographic footprint position it as an indirect but increasingly important competitor for glass-only specialists.
• Safelite Group: Safelite is the largest U.S. auto glass repair and replacement provider, operating across all 50 states with mobile service, insurance-direct billing, and a proprietary scheduling platform. It is the dominant national incumbent against which JN Phillips competes regionally; the source data also appears to reference Safelite, suggesting a possible M&A or sub-brand linkage.
• Caliber Collision: Caliber Collision is the largest U.S. collision repair chain with glass repair as a meaningful service line. While primarily a body-shop operator, its scale, insurance partnerships, and growing glass offering make it a relevant adjacent competitor for fleet and insurance-channel volume.
• Speedy Glass (Belron): Speedy Glass is the U.S. brand of Belron, the global auto glass repair and replacement leader. Belron/Speedy Glass is the international analog to Safelite and a structurally important peer given shared ownership lineage, technology platforms, and insurance-channel dominance.

Emerging players

• Windshield Hub: Windshield Hub is a digital-first auto glass aggregator that connects consumers to local installers including mobile providers. Its online scheduling model overlaps with JN Phillips' self-serve booking capability and represents an emerging channel that could either disintermediate or partner with regional operators.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/jn-phillips-auto-glass

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JN Phillips Auto Glass