Jobcenter Herford

What Jobcenter Herford does

Jobcenter Herford is a German public employment agency operating under SGB II (Social Code Book II — Grundsicherung für Arbeitsuchende) and serving the Kreis Herford district in North Rhine-Westphalia. It is jointly operated by the Bundesagentur für Arbeit (Federal Employment Agency) and the Kreis Herford local government, with a stated headcount of 13 and a year_founded field of 2005. The agency delivers the statutory Bürgergeld basic income support program along with job placement, vocational training referrals, housing and energy cost coverage, child and youth support, and education-and-participation benefits (Bildung und Teilhabe) to eligible unemployed and job-seeking citizens in the municipalities of Herford, Enger, Hiddenhausen, Kirchlengern, Spenge, Bünde, Löhne, and Vlotho.

The agency's core technology stack is built on Bundesagentur-provided infrastructure: the jobcenter.digital online portal for submitting primary and renewal applications, uploading documents, and communicating with caseworkers; a Jobcenter mobile app available on Apple AppStore and Google Play; the BA-Secure App for secure authentication (launched 17 April 2026); and BundID integration for eID-based identity verification (live since 22 July 2024). Service is delivered through physical walk-in centers, scheduled telephone appointments, and online self-service channels. The Bildungsmarkt (Education Marketplace) provides a platform connecting job seekers with registered education and training providers (Bildungsträger). The agency also operates an outbound referral network to local social services partners including Diakonie Herford, AWO OWL, DRK, SkF Herford, Herforder Tafel, Karlsson e.V., and three tenant organizations for debt counseling, housing advice, and food aid.

The business model is non-commercial: Jobcenter Herford is funded entirely through public tax revenue from the federal and district governments, and no commercial pricing, contracts, or revenue streams exist. Marketing is minimal and is conducted through the institutional website and government communication channels rather than competitive positioning. The agency's competitive position is underpinned by a statutory monopoly on SGB II service delivery within the Herford district.

Name

Jobcenter Herford

Legal name

Jobcenter Herford

Website

https://jobcenter-herford.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Jobcenter Herford is a German public employment agency under SGB II that administers Bürgergeld basic income support, job placement, and vocational training services for unemployed citizens in the Kreis Herford district of North Rhine-Westphalia. It is jointly operated by the Federal Employment Agency and Kreis Herford.

Ownership category

akta.pro rank

Product category

Public Employment Services

NAICS

Employment Services (5613), Vocational Rehabilitation Services (6243), Employment Placement Agencies (561311)

SIC

Services-Employment Agencies (7361), Services-Social Services (8300)

akta.pro primary industry

Job Placement, Matching & Career Navigation Services (EDAAAOAL)

akta.pro secondary industries

Employment & Job Readiness Support Services (BPAGAEAJ), Workforce & Job-Seeker Services (Community-Based) (EDAAAFAM)

Keywords

• Public employment services
• Unemployment benefits administration
• Job placement services
• Vocational training programs
• Social welfare services

Headquarters

HQ city

Herford

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Public Sector Funding: As a German public employment center (Jobcenter) operated jointly by the Federal Employment Agency (Bundesagentur für Arbeit) and the Kreis Herford, Jobcenter Herford is funded entirely through public tax revenue. No commercial revenue is generated.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels1 record

Core offering

Jobcenter Herford is a statutory German public employment agency that administers Bürgergeld (basic income support) under SGB II and delivers integrated labor market services to unemployed and job-seeking citizens in the Kreis Herford district of North Rhine-Westphalia. Its core services combine financial benefits administration (housing, energy, education and participation costs), job placement counseling, vocational training funding, and referral to complementary social support services. The offering is delivered through a hybrid model of physical service centers, scheduled telephone appointments, and digital self-service channels including the jobcenter.digital portal and mobile application.

Product overview

Jobcenter Herford operates as a unified digital service platform offering citizens access to employment services and basic income support (Bürgergeld). The core offering centers on jobcenter.digital as the primary online portal, supplemented by the Jobcenter-App for mobile access and the BA-Secure App for secure authentication. The Bildungsmarkt provides an education and training marketplace connecting job seekers with providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Bürgergeld (Basic Income Support under SGB II) Statutory cash benefit providing basic income support for unemployed and job-seeking citizens in the Kreis Herford district under SGB II, covering subsistence needs and administered by Jobcenter Herford on behalf of the Federal Employment Agency and Kreis Herford.
• Job Placement and Counseling Services (Arbeitsvermittlung) Counseling, job matching, and placement services for unemployed citizens and job seekers in the Kreis Herford district, delivered via in-person appointments at service centers, scheduled telephone consultations, and the digital portal.
• Vocational Training Promotion (Förderung der beruflichen Weiterbildung) Funding and promotion of vocational training and continuing education for job seekers, including subsidies for training measures and access to the Bildungsmarkt platform listing offerings from registered Bildungsträger (education providers).
• Housing and Energy Cost Support (Kosten der Unterkunft / Energiekosten) Coverage of housing costs and energy costs as components of SGB II basic income support, administered by Jobcenter Herford for eligible Bürgergeld recipients, supplemented by referrals to local tenant associations (Mieterverein Herford, Mieterbeistand, Mieterbund OWL) for housing advice.
• Education and Participation Benefits (Bildung und Teilhabe) Benefits for children and young people covering education costs, learning support, school meals, excursions, and participation in social and cultural activities, administered under SGB II for eligible families.
• Bildungsmarkt (Education and Training Marketplace) An online platform connecting job seekers with vocational training and continuing education providers (Bildungsträger), enabling education providers to register and list offerings and citizens to browse available training opportunities supported by Jobcenter Herford.
• jobcenter.digital Online Portal Secure online portal enabling Bürgergeld recipients and job seekers to submit applications, upload documents, communicate securely with caseworkers, and manage benefits online, available 24/7 to citizens.
• Jobcenter Mobile App Mobile application for iOS (Apple AppStore) and Android (Google Play) providing citizens with on-the-go access to Jobcenter services including applications, document upload, and caseworker communication.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Bundesagentur für Arbeit (Federal Employment Agency)coreStrategic or Co-development PartnerJobcenter Herford is jointly operated by the Federal Employment Agency (Bundesagentur für Arbeit) and the Kreis Herford local government. The BA provides the central IT infrastructure, online portal (jobcenter.digital), training platform (Lernbörse), statistical tools, and regulatory framework (Weisungen zum SGB II).
• Kreis Herford (District of Herford)coreStrategic or Co-development PartnerJobcenter Herford is jointly operated by the Federal Employment Agency and Kreis Herford local government. The district government co-funds and co-governs the Jobcenter operations.
• Diakonisches Werk im Kirchenkreis Herford e.V. – Beratungsstelle ArbeitminorStrategic or Co-development PartnerThe Diakonie Herford counseling center provides employment counseling services for employees and unemployed individuals, operating as the Arbeitslosenzentrum (unemployment center). Located at Auf der Freiheit 25, 32052 Herford. Services include advice, counseling, and support for job seekers.
• Bundesministerium für Arbeit und Soziales (BMAS)coreStrategic or Co-development PartnerBMAS provides the legislative framework for SGB II (basic income support for job seekers) and programs for employment opportunities (Beschäftigungschancen). Jobcenter Herford operates within this national policy framework.
• Arbeiterwohlfahrt (AWO) OWL – SchuldnerberatungminorStrategic or Co-development PartnerAWO OWL provides debt counseling services for citizens in Löhne and Vlotho municipalities, referred by Jobcenter Herford to support überschuldete (over-indebted) customers.
• Deutsches Rotes Kreuz (DRK) – SchuldnerberatungminorStrategic or Co-development PartnerDRK Herford-Land provides debt and insolvency counseling for citizens in Bünde, Kirchlengern, Rödinghausen, and Spenge, referred by Jobcenter Herford.
• Sozialdienst katholischer Frauen e.V. Herford (SkF) – SchuldnerberatungminorStrategic or Co-development PartnerSkF Herford provides debt counseling for citizens in Enger, Herford, and Hiddenhausen, referred by Jobcenter Herford to support over-indebted customers.
• Herforder Tafel (Food Aid Organization)minorStrategic or Co-development PartnerThe Herforder Tafel operates food aid distribution points across the district (Herford, Enger, Spenge, Hiddenhausen, Kirchlengern). Jobcenter Herford refers customers in need to these services.
• Karlsson e.V.minorStrategic or Co-development PartnerKarlsson e.V. is a local social services organization based at Diebrocker Straße 60, 32051 Herford, referenced as a partner organization for related social support services.
• Mieterverein Herford e.V., Mieterbeistand e.V., Mieterbund OWL e.V.minorStrategic or Co-development PartnerThree tenant organizations provide housing advice and support for Jobcenter Herford customers, referenced under housing support services (Wohnen).
• Ministerium für Arbeit, Gesundheit und Soziales des Landes Nordrhein-WestfalenminorStrategic or Co-development PartnerThe state ministry provides regional policy guidance and oversight for employment and social affairs in NRW, within whose jurisdiction Jobcenter Herford operates.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Jobcenter Berlin: Largest German Jobcenter operating under the same SGB II mandate for the Berlin district. Comparable service mix (Bürgergeld, placement, training, social support) but at much larger scale, making it the most structurally similar peer despite size differences.
• Jobcenter Köln: Cologne district Jobcenter operating identical SGB II services for unemployed citizens. Uses the same jobcenter.digital infrastructure and BA-managed technology stack, making operational practices directly comparable.
• Jobcenter München: Munich district Jobcenter delivering the same SGB II portfolio to a large urban population. Provides a useful peer benchmark for service delivery in a high-cost, high-unemployment-fluctuation environment.

Broad incumbents

• ManpowerGroup Deutschland: Global employment-services firm with German operations in temporary staffing, permanent placement, and career transition. Comparable to Jobcenter Herford in workforce-reintegration services but with commercial funding model.
• Adecco Germany: Major private employment agency operating across Germany with analogous placement, staffing, and career-services offerings. Represents the commercial-sector benchmark for job-matching efficiency.
• Randstad Deutschland: Largest private employment-services provider in Germany offering temporary staffing, permanent placement, and outplacement. Comparable in the placement function though not in benefits administration; reflects the private-sector alternative to public placement services.
• DIS AG: German subsidiary of Adecco focused on specialist and professional placement. Relevant peer for the higher-skill placement component of Jobcenter Herford's vocational training pathway.
• Bundesagentur für Arbeit: Parent/coordinating federal agency that operates the nationwide jobcenter.digital portal, BA-Secure App, and Lernbörse platform that Jobcenter Herford uses. Sets the Weisungen zum SGB II framework governing local Jobcenters.

Others

• Caritas Deutschland: Largest German welfare organization providing complementary social services (debt counseling, housing advice, food aid). Several Jobcenter Herford referral partners (SkF, AWO, DRK) operate under similar nonprofit welfare-organization models.
• Diakonie Deutschland: National federation of Protestant welfare organizations. Direct counterpart to Jobcenter Herford's partnership with Diakonisches Werk im Kirchenkreis Herford for employment counseling and social services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks4 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/jobcenter-herford

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jobcenter Herford