Joint Action Analytics

What Joint Action Analytics does

Joint Action Analytics (legal entity Joint Action A/S, CVR 37600849) is a privately held Danish research and competence house founded in 2014 and headquartered at Møllegade 32, Aarhus C, with a regional office in Oslo. The company develops and sells the Joint Action Analytics® web-based SaaS platform, which operationalizes a proprietary theory of "relational capacity" — the ability of public organizations to solve complex, cross-disciplinary tasks together — through validated survey instruments measuring relational capacity, psychological safety, relational leadership, and citizen-experienced service quality. The platform supports analysis at team, vertical, horizontal, and culture-level scopes and is offered alongside two complementary modules: Joint Action Learning (advisory and process-support services for directors, management groups, and employees) and Joint Action Community (a peer-exchange network of 100+ partner municipalities anchored by an annual conference, webinars, and local events). Revenue is generated through SaaS subscriptions, professional-services engagements, community membership, and conferences; pricing is quote-based and not publicly disclosed, except for a DKK 3,995 two-day annual conference ticket held at Tivoli Friheden, Aarhus. The company serves Scandinavian municipal governments as its primary customer segment, with documented case work in Denmark, Norway and Sweden (Haderslev, Skanderborg, Odense, Kalundborg, Hjørring, Tårnby, Odsherred, Aarhus, Sarpsborg, Stange, Moss, Tromsø, Ørsta kommuner) and a limited US presence, plus adjacent engagements with NTNU, Helse Bergen HF and the LEGO Group. Co-founders/Partners Ole Christian Dalvang (CEO, MBA, prior Rambøll Management director) and Carsten Hornstrup (Director, Ph.D.) lead a 7-person team that combines IT, software engineering, strategic advisory, consulting, and research functions.

Name

Joint Action Analytics

Legal name

Joint Action A/S

Website

https://jointaction.dk

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Joint Action Analytics is a Danish research and software firm founded in 2014 that sells a SaaS platform plus advisory services for measuring and developing relational capacity in Nordic municipal governments and adjacent public-sector organizations across Denmark, Norway, Sweden and the USA.

Ownership category

akta.pro rank

Product category

Public sector organizational analytics software

NAICS

Professional Organizations (81392)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Work Management & Collaboration Suites (BPAMAMAG)

Keywords

• Organizational analytics software
• Municipal collaboration software
• Relational capacity analysis
• Public sector consulting
• Workforce survey platform

Headquarters

HQ city

Aarhus

HQ country

Denmark

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations, Others

Revenue model

1. Joint Action Analytics® Software Licensing: SaaS platform subscription for organizational analysis and measurement. Includes access to survey tools, validated scales, reporting modules, and competence resources. Technical support provided.
2. Joint Action Learning - Advisory Services: Consulting module providing ongoing advisory support to directors, management groups, and employees. Includes strategic leadership support, systematic development processes for managers, and training in using Joint Action Analytics.
3. Joint Action Community Membership: Experience-sharing community including annual conference, webinars, and local events. Enables cross-organizational learning and networking for partners working with relational capacity.
4. Conference and Event Revenue: Annual conference on relational capacity management. Two-day event with pricing at DKK 3,995 including catering. Discounts available for existing Joint Action customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels1 record

Marketing channels7 records

Core offering

Joint Action Analytics® is a web-based SaaS platform that measures the quality of organizational collaboration using validated survey scales covering relational capacity, psychological safety, relational leadership, and citizen-experienced quality. Joint Action complements the software with Joint Action Learning (advisory and process support for management groups and employees) and Joint Action Community (peer exchange, webinars, and an annual conference). Customers are primarily Scandinavian municipalities and public organizations seeking to improve cross-disciplinary and cross-organizational collaboration on complex welfare tasks.

Product overview

Joint Action operates as a research and competence house offering three integrated products: Joint Action Analytics® (a software-as-a-service platform for measuring and analyzing organizational cohesion through validated survey instruments), Joint Action Learning (advisory and consulting services supporting implementation and capacity building), and Joint Action Community (peer exchange and knowledge-sharing through conferences, webinars, and cross-organizational networks). Together these products enable public sector organizations to measure, understand, and develop relational capacity across hierarchical levels and organizational boundaries.

Differentiator

Problem solved

Functional benefit

Brands

• Joint Action Analytics®: User-friendly IT platform for analysis, development, and management of organizational cohesion. Software for surveys, analyses, and relational data collection including relational capacity, psychological safety, relational leadership, and citizen-experienced quality.
• Joint Action Learning
• Joint Action Community

Products and services

• Joint Action Analytics® Web-based SaaS platform for surveys, analysis, and management of organizational cohesion. Measures relational capacity, psychological safety, relational leadership, and citizen-experienced quality across hierarchical levels and organizational boundaries, with benchmarking and trend tracking. Built for municipal and public-sector buyers needing a shared data foundation for collaboration quality.
• Joint Action Learning Advisory and consulting offering providing ongoing sparring and advice to directors, management groups, and employees. Includes strategic leadership support, management group facilitation, and training in relational leadership and use of Joint Action Analytics for building internal capacity to conduct surveys, analyses, and development processes.
• Joint Action Community Community for experience sharing across organizations, including an annual conference on relational capacity management, expert and customer webinars, and 1-to-1 peer exchange between municipalities. Functions as the network and retention layer alongside the software and advisory offerings for partner municipalities and organizations in Denmark, Norway, Sweden, and the USA.

Quantifiable outcome

• Work with vulnerable children started 18 months earlier on average
• +4 more outcomes

Named customers14 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Four partnerships are on record, tiered strategic and core.

• The LEGO GroupstrategicStrategic or Co-development Partner · 26 June 2024Joint Action A/S entered into collaboration with the LEGO Group, applying relational capacity methodology to internal organizational development.
• VismastrategicTechnology or Integration · 23 April 2024Joint Action A/S entered into strategic cooperation agreement with Visma in Norway. Collaboration includes cluster cooperation in Nord Gudbrandsdal, combining Visma's IT infrastructure with Joint Action's relational capacity methodology.
• Ørsta kommunecoreStrategic or Co-development Partner · 21 September 2023Norwegian municipality partnership for development of relational capacity in the municipality.
• Kronprins Frederiks Center for Offentlig Ledelse, Aarhus UniversitetcoreStrategic or Co-development PartnerAcademic research partnership with Professor Christian Bøtcher Jacobsen's center, providing theoretical foundation for organizational cohesion research (LAOS methodology).

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Officevibe: Employee feedback and engagement platform delivering pulse surveys on leadership, recognition, and psychological safety — themes that directly mirror Joint Action's psychological-safety and relational-leadership modules.
• Peakon (Workday): Employee engagement survey and analytics platform owned by Workday. Directly overlaps Joint Action Analytics' feature set of validated engagement scales, dashboards, and benchmarking for mid-to-large organizations.
• Culture Amp: Employee experience and engagement platform combining pulse surveys, performance, and analytics. Comparable product category for measuring organizational climate, leadership behaviors, and psychological safety.
• Qualtrics: Enterprise experience management platform covering employee engagement, culture, and pulse surveys with deep analytics and benchmarking. Closest SaaS analogue to Joint Action Analytics for measuring relational and cultural dimensions in organizations.
• Gallup: Global leader in employee engagement and workplace climate surveys, including the Q12 and State of the American Manager products. Directly comparable to Joint Action Analytics' approach of measuring organizational health through validated survey scales and benchmarking.

Broad incumbents

• PA Consulting: International consulting firm with a substantial Nordic public-sector practice covering welfare reform, healthcare, and organizational change. Competes for similar transformation budgets at municipal and central-government level.
• Korn Ferry: Global organizational consulting firm offering leadership assessment, engagement surveys, and culture diagnostics. Comparable advisory-and-measurement offering, though much larger and broader in scope.
• McKinsey & Company (Public Sector Practice): Global management consulting firm with a dedicated Public Sector Practice advising Nordic municipalities and central government on welfare reform and cross-agency coordination. Operates several tiers above Joint Action but addresses the same customer pain points.
• Rambøll Management Consulting: Large Nordic-headquartered consulting firm where Joint Action's CEO Ole Dalvang previously worked as Director. Competes for the same municipal organizational-development budgets with broader service lines.

Regional players

• Implement Consulting Group: Scandinavian-based management and IT consulting firm serving public sector clients with transformation, change, and organizational design services. Competes for similar Nordic municipal consulting mandates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/jointaction

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Joint Action Analytics