Joint Animal Services

What Joint Animal Services does

Joint Animal Services is a tax-deductible 170(c)(1) governmental animal services agency established in 1977 and headquartered at 3120 Martin Way E, Olympia, Washington. It operates as a joint powers agency funded by intergovernmental contracts with the cities of Lacey, Olympia, and Tumwater, and unincorporated Thurston County, providing a unified set of animal welfare services under one roof within an 8,000 sq. ft. facility. Core services include pet adoption (dogs, cats, and small animals), pet licensing for cats and dogs across its jurisdictions, spay/neuter assistance via the SNAP voucher program and partner clinics, lost and found pet reunification (supported since 2024 by Petco Love Lost image recognition), surrender intake, animal control and enforcement, foster and volunteer programs, and referrals to nine regional wildlife rehabilitators.

The organization runs a multi-channel community-led go-to-market combining its own website, Facebook and Twitter/X presence, and partner-led adoption events (BISSELL Pet Foundation Empty the Shelters, Best Friends Animal Society National Adoption Weekends, seasonal Santa Paws photo events, and microchip clinics). Distribution is primarily direct at the Olympia shelter, with an online licensing portal (powered by PetPoint) enabling 24/7 license purchase and renewal by credit card. Underlying technology is largely standard municipal SaaS: a PetPoint licensing portal, shelter management software, and the third-party Petco Love Lost image recognition tool.

The revenue model combines recurring intergovernmental contract funding (the primary and stable base), recurring annual pet licensing fees, transaction-based adoption, microchip clinic, surrender, and Santa Paws fees, and tax-deductible donations (Tax ID 910819427). Adoption fees follow a promotional structure: $25 during Empty the Shelters events and periodically waived during special promotions. The organization does not disclose revenue figures and has no funding rounds, parent company, subsidiaries, or M&A activity. Headcount is 11 employees. Customers are local government jurisdictions (funders) and Thurston County residents (service recipients), with constraints explicitly limiting animal surrender intake to the four funded jurisdictions.

Name

Joint Animal Services

Legal name

Animal Services

Website

https://jointanimalservices.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

Joint Animal Services is a 1977-established intergovernmental animal services agency in Olympia, Washington, funded by Lacey, Olympia, Tumwater, and Thurston County to provide pet adoption, licensing, spay/neuter assistance, lost pet reunification, and animal enforcement across Thurston County.

Ownership category

akta.pro rank

Product category

Municipal Animal Shelter Services

NAICS

Pet Care (except Veterinary) Services (81291)

SIC

Services-Social Services (8300)

akta.pro primary industry

Animal Shelters & Rescue Operations (AFAEALAB)

akta.pro secondary industry

Animal Shelters & Adoption Services (BPAGAIAA)

Keywords

• Animal shelter services
• Pet licensing
• Adoption services
• Animal control
• Spay neuter programs

Headquarters

HQ city

Olympia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Government Funding: Funded by the cities of Lacey, Olympia, Tumwater and unincorporated Thurston County through intergovernmental contracts. Established 1977 as a joint animal services agency.
2. Adoption Fees: Fees collected from pet adoptions. Regular adoption events feature reduced or waived fees through partnerships (e.g., BISSELL Pet Foundation Empty the Shelters, Best Friends National Adoption Weekend).
3. Pet Licensing: Annual pet licensing fees for dogs and cats in Lacey, Olympia, Tumwater, and unincorporated Thurston County. Includes reduced-fee licenses for seniors (61+) and disabled low-income residents, and no-fee licenses for service animals.
4. Pet Surrender Fees: Fees charged for individuals surrendering pets to the shelter.
5. Donations: Tax-deductible charitable contributions accepted. Organization is a tax-deductible 170(c)(1) agency (Tax ID: 910819427).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Joint Animal Services is a municipal animal shelter agency that operates an 8,000 sq. ft. facility in Olympia, Washington, providing animal sheltering, pet adoption, pet licensing, spay/neuter assistance, lost and found pet reunification, animal control and enforcement, volunteer and foster programs, and wildlife referral services for the cities of Lacey, Olympia, Tumwater and unincorporated Thurston County.

Product overview

Joint Animal Services operates as a municipal animal shelter providing animal welfare services to Thurston County, Washington. The organization offers a unified set of shelter services rather than a modular product architecture. Core offerings include pet adoption, online pet licensing through a PetPoint-powered portal, spay/neuter assistance programs, lost and found pet reunification, volunteer engagement, foster care placement, wildlife rehabilitation referrals, and field enforcement services. The shelter also runs seasonal programs like Santa Paws photography events and adoption specials.

Differentiator

Problem solved

Functional benefit

Products and services

• Pet Adoption Services
• Online Pet Licensing Portal
• Spay/Neuter Assistance Programs

Quantifiable outcome

• 410+ participating shelters in Empty the Shelters events (BISSELL Pet Foundation partnership)
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

17 partnerships are on record, tiered core and minor.

• Petco LovecoreTechnology or Integration · 11 September 2024Joint Animal Services uses Petco Love Lost image recognition technology to help reunite lost pets with their families in Thurston County, WA. This partnership provides breakthrough technology for identifying missing cats and dogs using photo recognition.
• BISSELL Pet FoundationcoreGTM or Marketing Partner · 26 April 2024Joint Animal Services participates in BISSELL Pet Foundation's 'Empty the Shelters' reduced-fee adoption events. The shelter has participated in multiple Empty the Shelters events since 2021, including Fall National Events and Holiday Hope campaigns. Standard adoption fees reduced to $25 during these events. Program has helped 117,615+ pets nationally.
• Best Friends Animal SocietyminorGTM or Marketing Partner · 26 June 2023Partnership for National Adoption Weekend events with reduced adoption fees. Joint Animal Services partnered with Best Friends for June 30-July 2, 2023 adoption event.
• SNAP (Spay/Neuter All Pets)coreStrategic or Co-development PartnerSNAP is a non-profit group dedicated to reducing the cat and dog population of Thurston County via spay/neuter surgery. Joint Animal Services provides SNAP application forms and refers low-income residents for voucher assistance. Vouchers valid at Scatter Creek Animal Clinic, Keepers Animal Clinic, The NOAH Center, and Northwest Spay Neuter Center.
• Scatter Creek Animal ClinicminorStrategic or Co-development PartnerParticipating veterinary clinic for SNAP spay/neuter vouchers (existing customers only)
• Keepers Animal ClinicminorStrategic or Co-development PartnerParticipating veterinary clinic for SNAP spay/neuter vouchers (cats only)
• The NOAH CenterminorStrategic or Co-development PartnerParticipating veterinary clinic for SNAP spay/neuter vouchers (dogs and cats)
• Northwest Spay Neuter CenterminorStrategic or Co-development PartnerParticipating veterinary clinic for SNAP spay/neuter vouchers (dogs and cats). Also serves as source for transporting cats back to Joint Animal Services (volunteer transport program). Tacoma-area low-cost spay/neuter services.
• Thurston County Humane SocietyminorStrategic or Co-development PartnerPreviously offered spay/neuter vouchers for low-income Thurston County residents. As of January 1, 2025, the voucher program has been paused. Organization promotes humane education and supports local animal welfare groups with ongoing spay/neuter program funding.
• Concern for AnimalsminorStrategic or Co-development PartnerNon-profit assisting with spay/neuter and emergency medical costs and operates a pet food bank for Thurston, Lewis and Mason counties. Referred to residents needing financial assistance beyond SNAP eligibility.
• Washington Department of Fish and Wildlife (WDFW)minorStrategic or Co-development PartnerWDFW maintains the official list of approved wildlife rehabilitators. Joint Animal Services refers injured/orphaned wildlife to WDFW-approved rehabilitators including A Soft Place to Land, Twin Harbors Wildlife, Feather Haven, Footprints, Friends of Slim Pickens Wildlife Rescue, Paws Wildlife Center, Raindancer Wild Bird Rescue, Squirrel Refuge, and West Sound Wildlife Shelter.
• City of LaceycoreOthersOne of four funding jurisdictions for Joint Animal Services. Serves as administrative agency for public records requests. Interlocal agreement established 1977.
• City of OlympiacoreOthersOne of four funding jurisdictions for Joint Animal Services. Interlocal agreement established 1977.
• City of TumwatercoreOthersOne of four funding jurisdictions for Joint Animal Services. Interlocal agreement established 1977.
• Thurston CountycoreOthersUnincorporated Thurston County is one of four funding jurisdictions. County contract increased in 2022 for expanded animal enforcement services including barking dogs, at-large dogs, dog bites, livestock concerns, and nuisance issues.
• Timberland Regional LibraryminorOthersProvides free Wi-Fi and computer access with headsets for volunteers who need to view orientation presentations. Locations and hours available at trl.org/locations.
• Intercity TransitminorOthersPublic transit authority providing bus service to shelter location. Routes 60, 62A and 62B stop in front of shelter at 3120 Martin Way E, Olympia.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Market position

Strengths4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/AnimalServices
• Facebookfacebook.com/153446122546
• LinkedInlinkedin.com/company/joint-animal-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Joint Animal Services