What Kahramanmaraş Büyükşehir Belediyesi does

Kahramanmaraş Büyükşehir Belediyesi (Kahramanmaraş Metropolitan Municipality) is a public-sector administrative entity established in 2012 under Turkish Law No. 6360, which reorganized select provinces into metropolitan municipalities. It holds the legally exclusive mandate to deliver municipal services across Kahramanmaraş province, including the districts of Türkoğlu, Dulkadiroğlu, and Elbistan, serving all resident citizens within that jurisdiction.

The municipality operates a municipal digital services platform that aggregates citizen-facing e-government capabilities, including an e-Belediye (electronic municipal services) portal for online transactions and bill payment, a Kent Bilgi Sistemi (City Information System) for urban and geographic data, a Çözüm Masası (Solution Desk) for complaint and request management, and a Dijital Kültür ve Turizm Envanteri (Digital Culture and Tourism Inventory) for cultural heritage documentation. Specialized operational systems support cemetery and funeral services (Alo 188), public transport coordination (Alo 153), UKOME commercial license plate administration, and on-duty pharmacy directories. Service delivery combines physical district offices, dedicated phone hotlines, the e-Belediye web portal, and active social media channels.

As a government entity, the municipality does not operate a commercial revenue model. Funding is derived from municipal taxes, central government allocations, and regulated service fees. The operating model is tax-funded public service provision rather than product or license sales, and traditional SaaS-style pricing or revenue mechanics do not apply. The customer base is the captive citizenry of the province, segmented by geography rather than by commercial criteria.

Name

Kahramanmaraş Büyükşehir Belediyesi

Legal name

Kahramanmaraş Büyükşehir Belediyesi

Website

https://kahramanmaras.bel.tr

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

Kahramanmaraş Büyükşehir Belediyesi is a Turkish metropolitan municipality established in 2012 that delivers tax-funded public services — including digital e-government portals, infrastructure, transportation, and cultural programs — exclusively to residents of Kahramanmaraş province.

Ownership category

akta.pro rank

Product category

Municipal Government and Public Administration Services

NAICS

Bus and Other Motor Vehicle Transit Systems (485113), Other Urban Transit Systems (485119)

SIC

Services-Facilities Support Management Services (8744), Transportation Services (4700)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• E-government services
• Urban infrastructure
• Public transportation
• Citizen services portal

Headquarters

HQ city

Kahramanmaraş

HQ country

Türkiye

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels4 records

Core offering

Kahramanmaraş Büyükşehir Belediyesi is the metropolitan municipal authority for Kahramanmaraş Province in Turkey, delivering statutory public services including urban infrastructure (road construction, asphalt paving), public transportation coordination, cemetery and funeral services, urban planning, cultural heritage preservation, and social programs such as Pusula Maraş Akademileri youth academies and accessibility services for disabled citizens. Service delivery combines physical municipal offices with the digital E-Belediye portal, Kent Bilgi Sistemi (City Information System), Çözüm Masası complaint platform, Dijital Kültür ve Turizm Envanteri cultural inventory, UKOME commercial license plate system, Nöbetçi Eczaneler directory, and Alo 153 / Alo 188 call centers.

Product overview

Kahramanmaraş Büyükşehir Belediyesi operates a unified municipal service platform offering citizen-facing digital services. The core offering consists of the E-Belediye portal for general municipal services, supplemented by specialized systems including Kent Bilgi Sistemi for urban data access, Çözüm Masası for citizen complaints, and sector-specific services such as Cenaze Hizmetleri, UKOME Ticari Plaka Yönetimi, and Nöbetçi Eczaneler. Cultural initiatives are supported through the Dijital Kültür ve Turizm Envanteri platform. All services are accessible through the primary municipal website.

Differentiator

Problem solved

Functional benefit

Products and services

• E-Belediye (E-Municipality) Portal Electronic municipal services portal that provides online access to municipal services for residents of Kahramanmaraş Province, including debt inquiry, payment processing, and administrative requests.
• Kent Bilgi Sistemi (City Information System) Urban information system providing access to city data, geographic information, zoning plans, and urban development information for citizens and visitors of Kahramanmaraş.
• Çözüm Masası (Solution Desk) Citizen complaint and request management system providing a web-based ticket system for submitting, tracking, and resolving municipal service issues and feedback from residents.
• Dijital Kültür ve Turizm Envanteri (Digital Culture and Tourism Inventory) Digital platform that catalogs and presents the cultural heritage and tourism assets of Kahramanmaraş Province for citizens and visitors.
• Cenaze Hizmetleri (Funeral Services / Alo 188) Municipal funeral and burial services coordination and information system provided to residents of Kahramanmaraş, accessible through the Alo 188 call center and municipal offices.
• UKOME Ticari Plaka Yönetimi (Commercial License Plate Management) UKOME-managed commercial license plate management system for public transportation and commercial vehicles operating within Kahramanmaraş metropolitan area.
• Nöbetçi Eczaneler (On-duty Pharmacies Directory) Real-time online directory providing residents with the list of duty pharmacies operating outside regular business hours in Kahramanmaraş.
• Toplu Taşıma Hizmetleri (Public Transportation Services / Alo 153) Municipal public transportation coordination and information service providing residents with transit information and support through the Alo 153 hotline.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Ankara Büyükşehir Belediyesi: Capital-city metropolitan municipality with a significantly larger service portfolio, broader geographic footprint, and more mature e-government platform; comparable in function if not in scale.
• Tyler Technologies: US-listed vendor of municipal software (ERP, citizen services, payment, public safety) used by thousands of US local governments; comparable as the underlying technology category the municipality's platform belongs to.
• İstanbul Büyükşehir Belediyesi: Largest Turkish metropolitan municipality; provides the same citizen-services taxonomy (e-Belediye, transportation, GIS, cultural inventory) at national scale, serving as the upper-bound reference for service breadth.
• Accela: Civic-engagement and government-platform vendor serving municipal permitting, licensing, and citizen-service workflows; comparable category fit for the municipality's UKOME Ticari Plaka and broader e-services stack.

Direct peers

• Adana Büyükşehir Belediyesi: Turkish metropolitan municipality providing equivalent digital citizen-services platform, urban infrastructure, public transport coordination, and cultural programming in a comparable geographic scope.
• Şanlıurfa Büyükşehir Belediyesi: Regional Turkish metropolitan municipality running an analogous e-government and citizen-engagement platform with similar service modules (transportation, cemetery, complaint management) for residents.
• Gaziantep Büyükşehir Belediyesi: Neighboring Turkish metropolitan municipality in the same Mediterranean/southeastern region, offering the same e-Belediye, public transportation, cultural heritage, and complaint-management service model to its citizens.
• Granicus: Government technology vendor specializing in citizen engagement, complaint/case management, and digital service delivery — directly analogous to the Çözüm Masası and E-Belediye modules operated by the municipality.
• OpenGov: Government-tech platform providing digital service delivery, permitting, and citizen-request workflows for US state and local governments — overlapping functionally with the municipality's E-Belediye and online complaint systems.
• Konya Büyükşehir Belediyesi: Large Turkish metropolitan municipality operating comparable digital municipal services, urban infrastructure programs, and cultural heritage initiatives for its metropolitan population.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/firatgorgel
• Facebookfacebook.com/GorgelFirat
• Instagraminstagram.com/firatgorgel
• LinkedInlinkedin.com/company/kahramanmara%C5%9F-b%C3%BCy%C3%BCk%C5%9Fehir-belediyesi

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kahramanmaraş Büyükşehir Belediyesi