Stadt Kaltenkirchen

What Stadt Kaltenkirchen does

Stadt Kaltenkirchen is a municipal government and public administrative body headquartered in Kaltenkirchen, Schleswig-Holstein, Germany. It serves approximately 24,000 residents and local businesses through the town hall, Bürger-Service-Büro (Citizen Service Office), municipal works yard, and other public facilities, administering civil registration, resident registration, identity documents, social services, schools and childcare, infrastructure, urban planning, environmental programs, economic development, and cultural activities.\n\nIts technology stack is a civic-service platform rather than a proprietary software business. It includes the official website, online applications through the Schleswig-Holstein e-government portal, Mängelmelder (Defect Reporter), Ratsinformationssystem (Council Information System), an event calendar, WhatsApp news, accessibility tools such as Eye-Able and a sign-language avatar, and Bundesdruckerei's Point ID system. Services are distributed directly through physical offices and self-service digital channels, with the 115 hotline added in 2024-12. The entity has no commercial revenue model: funding comes from local property and trade taxes, statutory fees, utility and parking charges, and intergovernmental transfers; commercial revenue is not disclosed, and prices such as €3 for parking and €6 for Point ID photography are unit charges rather than subscription contracts.

Name

Stadt Kaltenkirchen

Legal name

Stadt Kaltenkirchen

Website

https://kaltenkirchen.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Stadt Kaltenkirchen is a German municipal authority serving roughly 24,000 residents and local businesses through administrative, social, infrastructure, education, environmental, and community services across physical offices and digital civic platforms.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Executive Offices (921110)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal administration
• Civil registry services
• Urban planning
• Citizen services
• Public infrastructure

Headquarters

HQ city

Kaltenkirchen, Schleswig-Holstein

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Municipal Taxes (Steuern und Abgaben): The primary source of municipal revenue is derived from local taxes including property tax (Grundsteuer) and trade tax (Gewerbesteuer), supplemented by fees and charges for municipal services.
2. Fees and Charges (Gebühren und Entgelte): Administrative fees for services such as civil registry documents, building permits, parking fees (Parkpalette Brauerstraße, parking at HolstenTherme), and utility charges including Niederschlagswassergebühr (stormwater fee).
3. Parking Revenue: Revenue from parking operations including the park palette (Brauerstraße 13), event parking, and recreational parking at destinations such as HolstenTherme and XXXLutz/dodenhof.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Stadt Kaltenkirchen is the municipal government of Kaltenkirchen, a town of approximately 24,000 residents in Schleswig-Holstein, Germany. It delivers core public administration services to residents and local businesses including civil registry, resident registration, passport and ID document issuance, building permits, social services, urban planning, environmental and climate protection management, public infrastructure maintenance, economic development support, and community event programming. Services are delivered through the town hall (Rathaus), Bürger-Service-Büro, Stadtbücherei, Baubetriebshof, and an integrated digital services platform on kaltenkirchen.de.

Product overview

Stadt Kaltenkirchen operates a comprehensive digital civic services platform offering citizens multiple digital touchpoints for government services and information. The portfolio includes core administrative platforms (Ratsinformationssystem for council proceedings, Bürger-Service-Büro for documentation services, Melde-Box for issue reporting), citizen communication channels (WhatsApp, Veranstaltungskalender), and accessibility solutions (Eye-Able integration, Leichte Sprache, Gebärdensprache). The city also maintains dedicated portals for climate protection management, online applications, and event management. The digital infrastructure connects to third-party platforms including Form-Solutions for citizen forms, Bibliotheca Open for library services, Feripro for holiday programs, and Vimeo for video content delivery.

Differentiator

Problem solved

Functional benefit

Brands

• STARTER Kaltenkirchen: Career and apprenticeship fair initiative in cooperation with local schools, Kaltenkirchener Ring, XXXLutz, and regional businesses to provide youth with practical career orientation.

Products and services

• Bürger-Service-Büro (Citizen Service Office) Central municipal service hub handling administrative paperwork, identity documents (passports, personal IDs), resident registrations, and various citizen services both in-person and digitally for residents and businesses of Kaltenkirchen. Includes Point ID photo capture (€6.00), fingerprint and signature capture via Bundesdruckerei terminal.
• Ratsinformationssystem (Council Information System)

Quantifiable outcome

• 23.8 tonnes of CO₂-equivalents saved by Grundschule am Lakweg team during the 6-week Schleswig-Holstein Klimathon 2025 (45,435 Klimapunkte from 101 members)
• +5 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

24 partnerships are on record, tiered minor and core.

• Lions Club Henstedt-UlzburgminorGTM or Marketing Partner · 1 December 2025Lions Club Henstedt-Ulzburg donated €1,000 to the city's Weihnachtshilfswerk (Christmas charity) in December 2025, continuing a tradition of support for the fund assisting needy citizens.
• Famila-Markt Kaltenkirchen (OhlandPark)minorGTM or Marketing Partner · 1 December 2025Famila-Markt Kaltenkirchen (Famila Kiel Handelsmarkt GmbH & Co. KG, managed by Andreas Findeisen) donated €1,500 to the Weihnachtshilfswerk in December 2025. The market is a longstanding supporter of the Christmas charity.
• Land Schleswig-Holstein – 115 Unified Authority HotlineminorChannel Partner/ Reseller/ Distributor · 1 December 2024The city joined the unified authority number 115 system coordinated by the Land Schleswig-Holstein in December 2024, providing ~24,000 citizens with centralized access to administrative services.
• Novapor Hans Lau GmbH & Co. KGminorGTM or Marketing Partner · 1 December 2024Local company Novapor donated €500 to the Weihnachtshilfswerk in December 2024, supporting the city's Christmas charity for citizens in need.
• Brockmann Recycling GmbHminorGTM or Marketing Partner · 1 December 2024Brockmann Recycling GmbH (led by Geschäftsführerin Frau Brockmann) donated up to €1,500 (€1,422 utilized) to purchase 18 scooter-rollers for children at the after-school care facilities (Horte) of Grundschule Lakweg, Flottkamp, and Alter Landweg.
• STARTER-Initiative (Stadt Kaltenkirchen, local schools, Kaltenkirchener Ring, WKS, XXXLutz)coreStrategic or Co-development Partner · 1 January 2015STARTER is a joint vocational orientation initiative launched in 2015, comprising the city of Kaltenkirchen, three local schools (Gemeinschaftsschule am Marschweg, Dietrich-Bonhoeffer-Schule, Gymnasium Kaltenkirchen), Kaltenkirchener Ring für Handel Handwerk und Industrie e.V., WKS Wirtschaftsentwicklungsgesellschaft des Kreises Segeberg, and XXXLutz dodenhof. The initiative organizes three annual formats: STARTER Messe (indoor career fair), STARTER OPEN AIR (outdoor career fair), and STARTER ON TOUR (company visits for students).
• Stadt Kaltenkirchen – Kalisz Pomorski (Poland) Town PartnershipcoreStrategic or Co-development Partner · 1 January 1992Official town twinning since November 1999 with Kalisz Pomorski, Poland, building on a longer-standing Patenschaft für die Heimatgruppe Kallies (since August 1959). International youth exchanges have been organized since 1992, with the 34th German-Polish Youth Exchange held in August 2025 involving 40 participants aged 11-14.
• Kaltenkirchener Ring für Handel, Handwerk & Industrie e.V.coreStrategic or Co-development PartnerAssociation of local trade, craft, and industry businesses in Kaltenkirchen. Co-organizer of the STARTER vocational orientation initiative and partner in city events including the Weinfest and Jahrmarkt. Ring-Vorstandssprecher Michael Weiß leads collaboration.
• NordgateminorStrategic or Co-development PartnerNordgate is a regional economic development initiative referenced under the city's Wirtschaftsverbände (business associations) section, representing cross-municipal economic cooperation.
• Apenrade (Aabenraa), Denmark – Town PartnershipminorStrategic or Co-development PartnerKaltenkirchen maintains a partnership with Apenrade (Aabenraa) in Denmark. The Gospel Oaks choir from this partner town performed at the 2025 New Year's reception.
• GOS (Sanierungsträger) – StadtsanierungminorImplementation/ SI/ Consulting PartnerGOS (Gesellschaft für Организации und Städtebau) serves as the city's redevelopment trustee (Sanierungsträger) for the downtown redevelopment project (Innenstadtsanierung), working with the city administration on the urban renewal program.
• Greenbox LandschaftsarchitektenminorImplementation/ SI/ Consulting PartnerCologne-based landscape architecture firm Greenbox won the open-space planning competition for the redesign of Kaltenkirchen's downtown ('Blau-Grüne Vielfalt' – Blue-Green Diversity concept as guiding theme for climate-adapted city center design).
• WISKAminorGTM or Marketing PartnerLocal company WISKA donated €5,000 in Christmas 2024 to fund concerts and readings for seniors in care facilities, enabling cultural participation for elderly residents with limited mobility.
• DLRG KaltenkirchenminorStrategic or Co-development PartnerDeutsche Lebens-Rettungs-Gesellschaft (German Life Saving Association) local chapter organizes the 34th German-Polish youth exchange (2025), 40 participants from Kaltenkirchen and Kalisz Pomorski aged 11-14.
• THW (Technisches Hilfswerk) – Local ChapterminorStrategic or Co-development PartnerTHW local branch is constructing a new headquarters building at Süderstraße, adjacent to the fire station. The city sold a 3,908 m² plot to the Bundesanstalt für Immobilienaufgaben (BImA) for this purpose in December 2022.
• Kreis SegebergcoreStrategic or Co-development PartnerKaltenkirchen is part of Kreis Segeberg (district) in Schleswig-Holstein. The district is responsible for certain public services including public transport (SVG), rescue services (RKiSH), and youth welfare. The city collaborates with the district on welfare counseling, climate protection, and administrative modernization (e.g., 115 hotline).
• Kaltenkirchener Turnerschaft von 1894 e.V. (KT)minorStrategic or Co-development PartnerThe city's oldest sports club (founded 1894) organizes the annual Stadtlauf (city run). The club was fastest at the 2024 city run (65:22 min/km) and won honors at the Kaltenkirchener Stadtlauf 2024. Partner in youth swimming courses with WISKA donation.
• Volkshochschule (VHS) Kaltenkirchen-Südholstein GmbHminorStrategic or Co-development PartnerMunicipal adult education center offering language courses, professional qualification (SDG-Scouts), childcare qualification courses, and cultural programming. Martin Zipperling took over as Managing Director on January 1, 2025.
• DRK (Deutsches Rotes Kreuz) KaltenkirchenminorStrategic or Co-development PartnerGerman Red Cross local chapter providing emergency rescue services, senior day care (Tagespflege Waldblick), children's daycare (Kita Abenteuerland), and participation in the rescue association (Rettungsverband).
• HolstenTherme Resort Hotel & SpaminorStrategic or Co-development PartnerThe HolstenTherme (thermal spa and resort hotel) is a key leisure facility in Kaltenkirchen. The 'ParadiesInsel' expansion opened in August 2024 with a €12.5 million investment and 24-month construction. The city collaborates on parking, events, and visitor infrastructure.
• XXXLutz dodenhofminorChannel Partner/ Reseller/ DistributorLarge retail and furniture store operating adjacent to Kaltenkirchen, co-organizer of STARTER OPEN AIR career fair, provides free parking for Jahrmarkt visitors, and participates in city events. Key partner in economic development and job creation.
• Wasserzweckverband Kaltenkirchen – Henstedt-UlzburgminorStrategic or Co-development PartnerMunicipal water utility serving Kaltenkirchen and neighboring Henstedt-Ulzburg, responsible for drinking water supply and quality monitoring including tests at the residential container facility 'Im Grunde 6'.
• Bundesanstalt für Immobilienaufgaben (BImA)minorOthersFederal real estate agency purchased a 3,908 m² municipal plot for construction of the THW (Technisches Hilfswerk) local headquarters.
• KZ-Gedenkstätte Kaltenkirchen / Gedenkstätte Henri-Goldstein-HausminorStrategic or Co-development PartnerMemorial sites for the former Nazi prisoner-of-war camp in Kaltenkirchen, hosting educational events and commemorations. The city collaborates with these memorial institutions for historical education and remembrance.

Scale indicators7 records

Recent moves4 records

Expansion highlights6 records

Direct peers

• Kreis Segeberg: The district level of public administration that Kaltenkirchen belongs to, sharing many administrative and citizen-service functions (e.g., welfare counseling, climate protection, 115 hotline). Direct peer for intergovernmental collaboration and shared services.
• Stadt Norderstedt: Similar-sized Schleswig-Holstein municipality (~80k residents) with comparable municipal services, digital citizen portal, and economic development office. Most directly comparable municipal peer in the state, serving the same population-segment needs.
• Stadt Henstedt-Ulzburg: Neighboring municipality in Kreis Segeberg, jointly served by the Wasserzweckverband Kaltenkirchen–Henstedt-Ulzburg water utility. Highly comparable in scale and mandate, with overlapping citizen services and infrastructure.

Regional players

• Stadt Quickborn: Adjacent town in Pinneberg district with similar population (~21k residents), comparable municipal service portfolio including digital citizen services and economic development. Serves as a regional benchmark for medium-sized Schleswig-Holstein municipalities.
• Stadt Bad Segeberg: District capital of Kreis Segeberg, comparable in its range of municipal services (Standesamt, citizen service office, council information system) and regional governance role. Operates in the same regulatory/administrative framework.
• Landeshauptstadt Kiel: State capital of Schleswig-Holstein (~250k residents), providing the full scope of municipal services including e-government, transparency portals, and citizen engagement. Useful benchmark for state-level digital services Kaltenkirchen participates in (e.g., ea-sh.de).
• Stadt Neumünster: Independent city in Schleswig-Holstein (~80k residents) offering a wider municipal service portfolio including those of Kaltenkirchen, plus additional functions. Useful broad-incumbent regional benchmark for service scope and digital offerings.
• Stadt Bad Bramstedt: Neighboring town in Kreis Segeberg (~14k residents) with comparable municipal services, Standesamt, and digital council information system. Similar budget and demographic profile to Kaltenkirchen.

Others

• Dataport AöR: IT service provider for public administration in Schleswig-Holstein (including Kaltenkirchen's neighbours). Operates the ea-sh.de e-government portal that Kaltenkirchen's Onlinebeantragung channels through. Adjacent enabling/technology partner for municipal digital services.

Broad incumbents

• Freie und Hansestadt Hamburg: Major German city-state providing a fully fledged municipal service suite (e-government, citizen portal, transparency tools). Provides benchmark for large-scale service digitization and digital citizen engagement strategies relevant to a smaller municipality's roadmap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/kaltenkirchen
• YouTubevimeo.com/kaltenkirchen
• Facebookfacebook.com/Stadt-Kaltenkirchen-106447884792754
• Instagraminstagram.com/kaltenkirchen
• LinkedInlinkedin.com/company/stadt-kaltenkirchen

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Kaltenkirchen