Kaya Hotels & Resorts
Kaya Hotels & Resorts is a privately held Turkish hospitality group operating 15 hotels, resorts, and casino properties across Turkey, Northern Cyprus, and the UK under Kaya Palazzo (premium) and Kaya Hotels (standard) brands, serving leisure, family, MICE, and winter-sports guests via direct booking, mobile apps, and an integrated Kaya Club Rewards loyalty program.
- Company typePrivate
- Founded-
- HeadquartersIstanbul, Istanbul, Türkiye
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Kaya Hotels & Resorts does
Kaya Hotels & Resorts is a privately held Turkish hospitality group operating 15 hotels and resorts across Turkey, Northern Cyprus, and the United Kingdom, under two brand tiers: Kaya Palazzo Hotels & Resorts (six premium properties) and Kaya Hotels & Resorts (nine properties). The portfolio spans beach resorts in Antalya and Northern Cyprus, ski and mountain resorts in Kartalkaya and Uludağ, city hotels in Istanbul, Ankara, and Izmir, a thermal and convention property, mansions and luxury chalets, and a golf club in Belek. Two of the properties, Kaya Artemis Resort & Casino (Bafra) and Kaya Palazzo Resort & Casino (Kyrenia), combine lodging with regulated casino operations. The legal entity is Kaya Turistik Tesisleri Titreyengöl Otelcilik A.Ş., headquartered in Sarıyer, Istanbul, with no disclosed parent or external PE/VC ownership.
The company's core technology consists of a multi-property hospitality management platform with an online booking engine, iOS and Android mobile applications, and a CRM system supporting the Kaya Club Rewards loyalty program, which has four membership tiers. Revenue is generated through six streams: hotel accommodation, food and beverage (including specialty venues such as Serafina, Yada Sushi, Develi, Palazzo Steak House, and Swiss Fondue Restaurant), MICE and convention services across approximately 20,000 m² of event space, spa and wellness, casino operations in Northern Cyprus, and the loyalty program. The company pursues a direct-to-consumer go-to-market via its multi-language website (Turkish, English, German, Russian), mobile apps, call center, and WhatsApp, supplemented by a dedicated agency portal and MICE/corporate sales teams. Customer segments include leisure travelers, families, couples, corporate event organizers, association and institutional events, and winter sports enthusiasts. The legal entity discloses 15 operating subsidiaries under the portfolio, plus adjacent subsidiaries CCK Travel and Abant Su, and a Kaya Laleh Park Tebriz subsidiary in Iran. No revenue, founding year, or detailed ownership structure is disclosed in available sources.
Kaya Hotels & Resorts firmographics
Firmographics- Name
- Kaya Hotels & Resorts
- Legal name
- Kaya Turistik Tesisleri Titreyengöl Otelcilik A.Ş.
- Website
- https://kayahotels.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Kaya Hotels & Resorts is a privately held Turkish hospitality group operating 15 hotels, resorts, and casino properties across Turkey, Northern Cyprus, and the UK under Kaya Palazzo (premium) and Kaya Hotels (standard) brands, serving leisure, family, MICE, and winter-sports guests via direct booking, mobile apps, and an integrated Kaya Club Rewards loyalty program.
- Ownership category
- akta.pro rank
Kaya Hotels & Resorts industry classification
Industry- Product category
- Hospitality Services
- NAICS
- Hotels (except Casino Hotels) and Motels (72111), Casino Hotels (721120), Traveler Accommodation (7211)
- SIC
- Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)
- akta.pro secondary industries
- Beachfront & Island Luxury Resorts (THAGACAA), Beach & Island All-Inclusive Resorts (THAGAKAG), Hotel & Resort Restaurants (THAFACAH), Resort & Branded Residence Vacation Rental Management (BPAJAIAE)
Keywords
Where Kaya Hotels & Resorts is headquartered
LocationHeadquarters
- HQ city
- Istanbul, Istanbul
- HQ country
- Türkiye
- HQ region
- Europe
Offices11 records
Markets served
Kaya Hotels & Resorts business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Hotel Accommodation: Room revenue from stays across 15 properties including resorts, city hotels, mansions, and chalets. Pricing varies by property tier (Kaya Palazzo premium vs Kaya Hotels brand), season, and room type.
- Food & Beverage: Revenue from on-site restaurants, bars, à la carte dining, and room service across all properties. Includes specialty dining venues such as Serafina, Yada Sushi, Develi, Palazzo Steak House, and Swiss Fondue Restaurant.
- MICE and Convention Services: Revenue from conference facilities, meeting rooms, and event spaces across convention centers in Antalya, Northern Cyprus, Izmir, and Istanbul. Kaya Palazzo Congress Center (6,290 m²) and Artemis/Arkadia Convention Centers (6,075 m²) are flagship venues.
- Spa & Wellness: Revenue from spa treatments, wellness services, and recreational facilities at resort properties.
- Casino Operations: Gaming revenue from Kaya Artemis Resort & Casino and Kaya Palazzo Resort & Casino in Northern Cyprus.
- Loyalty Program (Kaya Club Rewards): Program drives repeat bookings and customer retention with points-based rewards redeemable for future stays.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Kaya Palazzo Hotels & Resorts (Premium Tier) |
| Subscription | Pay-as-you-go | Kaya Hotels & Resorts (Standard Tier) |
| Freemium | Pay-as-you-go | Kaya Club Classic Membership |
| Freemium | Pay-as-you-go | Kaya Club Silver Membership |
| Freemium | Pay-as-you-go | Kaya Club Gold Membership |
| Freemium | Pay-as-you-go | Kaya Club Platinum Membership |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels12 records
Kaya Hotels & Resorts product offering
Product offeringCore offering
Kaya Hotels & Resorts is a privately held Turkish hospitality group operating 15 hotels and resorts across Turkey, Northern Cyprus, and the United Kingdom under two brand tiers: the premium Kaya Palazzo Hotels & Resorts brand (6 properties) and the Kaya Hotels & Resorts brand (9 properties). The portfolio spans beach resorts, ski/mountain resorts, city hotels, casino resorts, luxury mansions, and chalets, complemented by integrated congress and convention facilities, food and beverage venues, spa and wellness services, and the Kaya Club Rewards multi-tier loyalty program.
Product overview
Kaya Hotels & Resorts is a Turkish hospitality company operating 15 hotels across Turkey, Northern Cyprus, and the United Kingdom under two brand portfolios: the premium Kaya Palazzo Hotels & Resorts brand (6 properties including Palazzo Mansions, Palazzo Luxury Chalets, and Kaya Palazzo Golf Club) and the Kaya Hotels & Resorts brand (9 properties). The company offers a comprehensive loyalty program (Kaya Club Rewards) with four membership tiers, and provides integrated congress and convention services across multiple properties. The portfolio spans resort hotels (beach, ski, and mountain), city hotels for business travelers, and luxury villa/chalet accommodations.
Differentiator
Problem solved
Functional benefit
Brands
- Kaya Palazzo Hotels & Resorts: Luxury-tier resort brand under Kaya Hotels & Resorts, encompassing 6 properties including golf, ski, and casino resorts in Turkey and Northern Cyprus.
- Kaya Hotels & Resorts
- Kaya Club Rewards
- Palazzo Luxury Chalets
- Palazzo Mansions
Products and services
- Kaya Palazzo Golf Resort Belek
- Kaya Palazzo Resort & Casino Girne (Kyrenia)
- Kaya Palazzo Ski & Mountain Resort Kartalkaya
- Kaya Palazzo Hotel & Residences Ankara
- Palazzo Mansions Belek
- Palazzo Luxury Chalets Kartalkaya
- Kaya Palazzo Golf Club Belek
- Kaya Artemis Resort & Casino
- Kaya Belek
- Kaya Side
- Kaya Uludağ
- Kaya Greenpark Bolu
- DorukKaya Ski & Mountain Resort
- Kaya İzmir Thermal & Convention
- Kaya İstanbul Fair & Convention
- Kaya Great Northern Hotel London
- Kaya Club Rewards
- Kaya Congress & Convention Services
Companies that use Kaya Hotels & Resorts
Customer profileSegments4 records
Kaya Hotels & Resorts technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Kaya Hotels & Resorts partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Kariyer.netminorOnline recruitment partnership for posting job vacancies and managing applications. Kaya Hotels uses Kariyer.net as its primary job board for career opportunities across all properties.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Kaya Hotels & Resorts competitors and assessment
Company assessmentDirect peers
- Concorde Hotels & Resorts: Independent Turkish-origin hotel group with city and resort hotels including significant MICE infrastructure. Comparable mid-to-upper-scale positioning across business and leisure segments.
- Delphin Hotels: Major Turkish all-inclusive beach resort operator in Antalya/Belek/Side. Overlaps directly with Kaya Belek, Kaya Side, and Kaya Palazzo beach properties on geography, customer segments, and product offering.
- Rixos Hotels: Turkish-founded luxury all-inclusive resort group with a comparable portfolio across beach, ski, and city properties, including large-scale convention facilities. Directly competes with Kaya Palazzo in the Turkish premium leisure and MICE segments.
- Calista Luxury Resort: Luxury resort in Belek/Antalya competing head-to-head with Kaya Palazzo Golf Resort Belek for high-end leisure and golf-holiday demand.
- Maxx Royal Resorts: Ultra-luxury Turkish resort brand concentrated in Belek/Antalya. Direct competitor at the top end of the same Antalya/Belek corridor where Kaya Palazzo Golf Resort and Palazzo Mansions are positioned.
- Divan Hotels: Turkish hotel chain operating city and resort properties including business-oriented hotels in Istanbul. Comparable mix of business/MICE city hotels and resort properties under one domestic brand.
- Limak Hotels: Turkish hospitality group operating resorts and city hotels including convention centers (e.g., Limak Atlantis, Limak Lara). Comparable multi-property Turkish portfolio spanning resort and MICE categories.
- IC Hotels: Independent Turkish resort chain focused on Antalya all-inclusive beach resorts with strong international tour-operator relationships. Directly competes with Kaya's beach resorts for similar European and Russian leisure guests.
Broad incumbents
- Accor (Turkey portfolio): Global multi-brand hospitality group with a sizeable Turkish presence across luxury, premium, and midscale segments (Fairmont, Sofitel, Pullman, Ibis). A broader incumbent competing with both Kaya Palazzo and Kaya Hotels brands across multiple price tiers.
- Kempinski Hotels: Global luxury hotel operator with a strong Turkish presence (e.g., Ciragan Palace Istanbul, Kempinski The Dome Belek). Competes at the luxury tier with Kaya Palazzo in Istanbul, Belek, and across international inbound segments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Kaya Hotels & Resorts social profiles
Digital presenceKaya Hotels & Resorts compliance and trust
Trust signalCompliance9 records
Kaya Hotels & Resorts financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kaya Hotels & Resorts leadership team
Management profileNumber of profiles
Kaya Hotels & Resorts subsidiaries and ownership
Company hierarchySubsidiaries15 records
Kaya Hotels & Resorts funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kaya Hotels & Resorts M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kaya Hotels & Resorts
What does Kaya Hotels & Resorts do?
Kaya Hotels & Resorts is a privately held Turkish hospitality group operating 15 hotels and resorts across Turkey, Northern Cyprus, and the United Kingdom under two brand tiers: the premium Kaya Palazzo Hotels & Resorts brand (6 properties) and the Kaya Hotels & Resorts brand (9 properties). The portfolio spans beach resorts, ski/mountain resorts, city hotels, casino resorts, luxury mansions, and chalets, complemented by integrated congress and convention facilities, food and beverage venues, spa and wellness services, and the Kaya Club Rewards multi-tier loyalty program.
Is Kaya Hotels & Resorts a public or private company?
Kaya Hotels & Resorts is a private company. It is classified as unknown and is currently operating.
When was Kaya Hotels & Resorts founded?
Kaya Hotels & Resorts was founded in -1. It employs 11 to 50 people.
Where is Kaya Hotels & Resorts based?
Kaya Hotels & Resorts is headquartered in Istanbul, Istanbul, Türkiye, in the Europe region.
How does Kaya Hotels & Resorts make money?
Six revenue lines are on record. Hotel Accommodation is the primary driver. The others are food & Beverage, MICE and Convention Services, spa & Wellness, casino Operations and loyalty Program (Kaya Club Rewards).
Who are Kaya Hotels & Resorts's main competitors?
Direct peers on record are Concorde Hotels & Resorts, Delphin Hotels, Rixos Hotels, Calista Luxury Resort, Maxx Royal Resorts, Divan Hotels, Limak Hotels and IC Hotels. Broad incumbents are Accor (Turkey portfolio) and Kempinski Hotels.
Does Kaya Hotels & Resorts have an API?
No public API is recorded for Kaya Hotels & Resorts.
What industry is Kaya Hotels & Resorts in?
Kaya Hotels & Resorts's product category is Hospitality Services. Its primary akta.pro industry code is THAGAAAD, Resort-Area Full-Service Hotels (Non–All-Inclusive), with a secondary code of THAGACAA, Beachfront & Island Luxury Resorts. Its NAICS code is 72111 and its SIC code is 7011.