Coldwell Banker Horizon Realty

What Coldwell Banker Horizon Realty does

Coldwell Banker Horizon Realty is a privately held, independently owned and operated franchise of the Coldwell Banker brand, founded in 1989 in Kelowna, British Columbia, as Western Canada's first Coldwell Banker office. The firm provides residential and commercial property sales, leasing, property management, and strata management services across the Central Okanagan — including Kelowna, West Kelowna, Peachland, Big White, Lake Country, Summerland, Oliver, Vernon, and UBCO — through a network of more than 90 real estate professionals operating out of five office locations.

The company's core offerings are delivered through a traditional agent-led brokerage model supported by a central website (kelownarealestate.com) that provides MLS-integrated listings, agent directories, and property/strata management portals. The business has no disclosed proprietary technology stack, no AI/ML products, and no mobile app; differentiation rests on the Ultimate Service® Guarantee (introduced in 1996, a registered customer-satisfaction program with written service commitments and a cancel-right clause) and on the strength of the Coldwell Banker brand combined with local owner-operator relationships.

Coldwell Banker Horizon Realty generates revenue primarily through transaction-based commissions on residential and commercial sales and on leases, supplemented by recurring managed-services fees from property management and strata management engagements. Customer acquisition is driven by agent relationships, client referrals, an established 30+ year regional reputation, and a multi-channel digital presence spanning the corporate website, blog, Facebook, Instagram, LinkedIn, YouTube, and Twitter, with listing syndication partnerships through Zillow and Houzz. The company is privately held with no disclosed funding rounds, no institutional investors, and no public financial reporting.

Name

Coldwell Banker Horizon Realty

Legal name

Coldwell Banker Horizon Realty

Website

https://kelownarealestate.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

Coldwell Banker Horizon Realty is a privately held, independently operated Coldwell Banker franchise in Kelowna, BC, delivering residential and commercial sales, leasing, property management, and strata management services across the Central Okanagan through 90+ agents and five offices.

Ownership category

akta.pro rank

Product category

Real Estate Brokerage

NAICS

Offices of Real Estate Agents and Brokers (5312)

SIC

Real Estate Agents & Managers (For Others) (6531), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Commercial Real Estate Brokerage (Leasing & Sales) (FSAEAJAB)

Keywords

• Residential real estate sales
• Commercial real estate services
• Property management services
• Strata management services
• Real estate brokerage

Headquarters

HQ city

Kelowna

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations

Revenue model

1. Residential Real Estate Sales: Commission-based real estate sales services for residential properties. Agents facilitate buying and selling of homes, earning commissions on completed transactions.
2. Commercial Real Estate Sales: Commercial property sales including businesses, leases, and commercial real estate transactions.
3. Property Management: Property management services overseeing rental properties on behalf of property owners.
4. Strata Management: Strata management services for condominium and community associations.
5. Leasing Services: Rental property leasing services for landlords and tenants.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Coldwell Banker Horizon Realty is an independently owned and operated franchise real estate brokerage headquartered in Kelowna, British Columbia, offering residential and commercial property sales, property management, and strata management services across the Central Okanagan region. Founded in 1989, the firm operates five offices staffed by more than 90 real estate professionals and generates revenue primarily through sales commissions and recurring management fees.

Product overview

Coldwell Banker Horizon Realty is a real estate brokerage offering a comprehensive suite of services under the Coldwell Banker® brand. The company provides Residential and Commercial Property Sales, Property Management, and Strata Management services across the Central Okanagan region from five locations. The portfolio is anchored by the Ultimate Service® Guarantee, the company's signature customer satisfaction program that differentiates their service offering. The company operates as part of the Coldwell Banker franchise network, with all services integrated under one roof to provide comprehensive real estate solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Properties Sales

Quantifiable outcome

• 98% customer satisfaction rating from over 90,000+ Canadian home buyers and sellers surveyed
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor.

• DeloitteminorOthersLogo appears on About page. Nature of partnership not explicitly detailed in available content.
• HouzzminorGTM or Marketing PartnerLogo appears on About page. Houzz is a home design and renovation platform, suggesting potential marketing collaboration for property listings and visibility.
• ZillowminorGTM or Marketing PartnerLogo appears on About page. Zillow is a prominent real estate marketplace, indicating potential syndication of listings and marketing partnership.
• BrightHouseminorOthersLogo appears on About page. Nature of partnership not explicitly detailed in available content.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Regional players

• VIREB (Vancouver Island Real Estate Board) member brokerages: Brokerages operating under the VIREB MLS in neighbouring BC regions; serve adjacent geographies and compete for relocating buyers/sellers moving within BC.

Broad incumbents

• Houzz: Home design and renovation platform that partners with the firm; broader industry player whose marketplace and pro-directories overlap with agent-driven buyer/seller lead generation.
• Zillow Group: Large US-based real estate marketplace and portal that the firm relies on as a listing syndication partner; increasingly expanding into consumer-facing tools that compete with traditional agents.

Direct peers

• Royal LePage Kelowna: Direct competitor offering residential and commercial brokerage services in Kelowna under the Royal LePage Canadian brand, with comparable agent-led service model.
• Century 21 Canada: Franchise-based residential and commercial real estate brokerage operating across Canada including BC interior markets, competing for the same agent and client base.
• Sutton Group (Sutton West Coast Realty): Franchise real estate brokerage with BC interior presence (including Kelowna), offering similar residential sales and property management services.
• RE/MAX Kelowna: Direct competitor operating the same residential/commercial brokerage, property management, and agent-network model across the Okanagan under the global RE/MAX brand.

Emerging players

• eXp Realty (Canada): Cloud-based brokerage with a rapidly growing agent roster across Canada, competing for the same Okanagan agents and clients with a lower-overhead, tech-led model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/cbhorizon
• YouTubeyoutube.com/@Kelownarealestatenow
• Facebookfacebook.com/ColdwellBankerHorizon
• LinkedInlinkedin.com/company/coldwell-banker-horizon-realty
• Instagraminstagram.com/kelowna_realestate

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coldwell Banker Horizon Realty