Kip
Kip (Kip Happy Stays) is an Australian pet care platform operating 28+ company-owned facilities across six states, offering dog and cat boarding, daycare, training, grooming, and pet transport to individual pet owners through a cloud-based booking portal and subscription membership program.
- Company typePrivate
- Founded-
- HeadquartersWonga Park, Australia
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Kip does
Kip (legally Spot Holdings (NSW) Pty Ltd, doing business as Kip Happy Stays and also operating under the Hanrob Pet Hotels brand) is an Australian pet care platform that runs a network of 28+ company-owned facilities delivering dog boarding, cat boarding, dog daycare, dog training, dog grooming, and door-to-door pet transport across Victoria, New South Wales, Queensland, South Australia, the Australian Capital Territory, and Tasmania. Founded in 2018 and headquartered in Sydney, Kip serves individual pet owners — primarily working professionals, travellers, and families — with a stated positioning as a modern pet resort rather than a traditional kennel, differentiating on enrichment-focused environments, structured socialisation, and transparent communication through a customer portal that delivers photo and video updates during stays.
The underlying technology stack is a cloud-based booking and customer management system integrated with payment processing, accessed via kip.com.au and a dedicated self-service portal at portal.petbooking.com.au. The portal handles reservations, vaccination and health record management, dietary and behavioural profile capture, and the proprietary "pup-dates" photo/video update workflow. The platform underpins a multi-channel direct-to-consumer go-to-market: customers book online or in person, with pet transport extending reach beyond the physical catchment of each site.
Revenue is generated through a mix of transactional (pay-as-you-go boarding, grooming, training, transport), pre-paid bulk packs (10/20-day daycare bundles with 12-month validity), and recurring weekly subscription memberships that bundle discounts across daycare, retail, training, grooming, and transport. Growth has been executed primarily through acquisition of incumbent pet boarding and daycare operators — at least 11 such businesses have been absorbed and rebranded under Kip — supplemented by greenfield openings (most recently Kip Cambridge in Tasmania, 2025). Pricing varies by location, with boarding starting from $42 to $75 per night and daycare typically $53–$68 per day. The company is privately held by its Australian holding company with no disclosed venture capital, private equity, or public ownership.
Kip firmographics
Firmographics- Name
- Kip
- Legal name
- Spot Holdings (NSW) Pty Ltd
- Website
- https://kip.com.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Kip (Kip Happy Stays) is an Australian pet care platform operating 28+ company-owned facilities across six states, offering dog and cat boarding, daycare, training, grooming, and pet transport to individual pet owners through a cloud-based booking portal and subscription membership program.
- Ownership category
- akta.pro rank
Kip industry classification
Industry- Product category
- Pet Care Services
- NAICS
- Pet Care (except Veterinary) Services (812910)
- akta.pro primary industry
- Pet Services (Grooming, Training, Daycare) (CRALAIAJ)
- akta.pro secondary industries
- Overnight Kennel Boarding (Dogs) (HSANADAA), Dog Daycare with Boarding Add-On (Daycare + Overnight) (HSANAFAM), Long-Term/Extended-Stay Boarding (HSANADAJ), Groomer/Boarding Facility Shuttle Service (HSANAIAC)
Keywords
Where Kip is headquartered
LocationHeadquarters
- HQ city
- Wonga Park
- HQ country
- Australia
- HQ region
- Oceania
Offices28 records
Markets served
Kip business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Dog Boarding: Overnight accommodation for dogs with services including comfortable lodging, daily meals using premium pet food, regular outdoor time and exercise, supervised social interaction, and dedicated care from trained pet handlers. Stays range from one night to extended stays lasting several weeks. Accommodation types vary by location and may include standard boarding rooms, villa-style suites, or premium accommodation options.
- Cat Boarding: Safe and comfortable accommodation designed specifically for feline behaviour and needs. Cats are housed in separate accommodation areas from dogs with quiet, low-stress environments. Options include standard cat rooms, multi-level enclosures, and premium or penthouse cat suites.
- Dog Daycare: Supervised daytime care for dogs while owners are at work or unavailable. Services include structured play sessions, social interaction, enrichment activities, rest periods, treats, and continuous monitoring. Pricing options include weekly memberships, bulk buy packages, and pay-as-you-go options.
- Dog Training: Dog training programs including puppy school, behaviour training, obedience training, and tailored one-on-one training programs. Available at select locations, conducted by certified trainers.
- Dog Grooming: Professional grooming services at select locations including bathing and drying, coat trimming and styling, nail clipping, and ear cleaning. Can be scheduled during boarding stays or as standalone appointments.
- Pet Transport: Pet transport services to help owners move pets to and from boarding facilities, including scheduled pick-up and drop-off services and transport between major city locations.
- Membership Program: Kip members benefit from discounts across daycare services, retail products, dog training, dog wash services, and transportation services where applicable. Membership fees are charged weekly on a billing day determined by the Business.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Dog Boarding Starting Price |
| Subscription | Weekly | Kip Bayswater Daycare - Weekly Membership |
| Unit Pricing | Multi-year contract | Kip Bayswater Daycare - Bulk Buy |
| Usage-based | Pay-as-you-go | Kip Bayswater Daycare - Pay As You Go |
| Unit Pricing | Pay-as-you-go | Kip Thomastown Daycare Pricing |
| Unit Pricing | Pay-as-you-go | Kip Canberra Dog Training |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Kip product offering
Product offeringCore offering
Kip Happy Stays operates a national network of 28+ company-owned pet care facilities across Australia delivering overnight dog boarding, cat boarding, supervised dog daycare, dog training programs (including puppy school), dog grooming, and door-to-door pet transport services. Each physical location is supported by a unified online booking system and customer portal that delivers photo and video updates to owners during their pets' stays.
Product overview
Kip Happy Stays is a pet care platform offering a portfolio of services including dog boarding, cat boarding, dog daycare, dog training, dog grooming, and pet transport across 28+ locations in Australia. The core offering consists of Dog Boarding (overnight accommodation) and Dog Daycare (daytime supervision), supplemented by Dog Training programs including Puppy School, Dog Grooming, and Pet Transport services. The Customer Portal serves as the unified booking and communication platform for all services, while the Membership program provides recurring discounts. Services are delivered through company-owned and operated facilities, with each location offering a subset of the full service portfolio.
Differentiator
Problem solved
Functional benefit
Products and services
- Dog Boarding Overnight accommodation for dogs in supervised pet care environments with comfortable rooms, premium meals, daily exercise, and social interaction. Accommodations range from standard boarding rooms to villa-style suites and premium rooms depending on location.
- Cat Boarding Safe and comfortable accommodation designed specifically for feline behaviour and needs, housed in separate areas from dogs with quiet, low-stress environments. Options include standard cat rooms, multi-level enclosures, and premium or penthouse cat suites.
- Dog Daycare Supervised daytime care for dogs including structured play sessions, social interaction, enrichment activities, rest periods, treats, and continuous monitoring under trained staff supervision.
- Dog Training Dog training programs including puppy school, behaviour training, obedience training, and tailored one-on-one training sessions delivered by certified trainers at select locations.
- Dog Grooming Professional grooming services including bathing and drying, coat trimming and styling, nail clipping, and ear cleaning, available at select locations either standalone or during boarding stays.
- Pet Transport Door-to-door pet transport services that collect and return pets to customer homes or meeting points, including scheduled pick-up and drop-off services and transport between major city locations.
- Kip Puppy School Small-group training classes for young puppies covering real-life skills such as recall, loose-lead walking, and calm greetings, designed to build confidence and positive habits.
- Kip Membership Subscription membership offering discounts across daycare services, retail products, dog training, dog wash services, and transportation where applicable, with membership fees charged weekly.
Quantifiable outcome
- Locations maintain 4.6-5.0 star ratings on Google Reviews
- +1 more outcomes
Companies that use Kip
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
Kip technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Kip partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
Kip competitors and assessment
Company assessmentDirect peers
- Best Friends Pet Hotel: US chain of pet resorts offering boarding, daycare, grooming, and training. Direct equivalent of Kip's multi-service pet resort positioning, scaled in a different market.
- Mad Paws: Australia-based pet services marketplace connecting owners with pet sitters, dog walkers, and boarders. Overlaps directly with Kip's boarding and daycare target use cases via a marketplace model rather than owned facilities.
- Dogtopia: North American dog daycare, boarding, and spa franchise with hundreds of locations. Highly comparable to Kip's daycare-plus-boarding model and franchise-like growth strategy, but operates in a different geography.
- Camp Bow Wow: US doggy daycare and boarding franchise with webcams and cabin-style accommodations. Closely comparable to Kip on the daycare + overnight boarding bundle and on franchise-style expansion.
- Pawshake: Australia-based pet care platform offering pet sitting, boarding, dog walking, and daycare via a network of hosts. Directly competitive with Kip in pet sitting and overnight care, with a different asset-light delivery model.
- PetCloud: Australian online marketplace for pet boarding, daycare, sitting, and walking. Competes for the same in-home and hosted pet care demand that Kip addresses with owned facilities.
Broad incumbents
- Greencross Vets: Australia's largest veterinary and pet services group, parent of Petbarn. Adjacent to Kip on pet wellness and platform-level convenience, though clinical/service mix differs.
- Petbarn: Australia's largest specialty pet retailer, owned by Greencross; operates in-store grooming, training, and adoption services. Comparable to Kip as an Australian pet services ecosystem, though anchored on retail rather than dedicated boarding/daycare facilities.
Emerging players
- Waggly Tails Club: Australian dog daycare and pet services brand with multiple locations. Comparable to Kip on the daycare-led positioning and growing footprint, though smaller in scale.
Others
- Hanrob Pet Hotels: Australian pet hotel and training operator sharing the same parent (Spot Holdings (NSW) Pty Ltd) as Kip. Sister brand rather than a true peer, but address the same customers and is referenced in Kip's own terms and conditions.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Kip social profiles
Digital presenceKip financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kip leadership team
Management profileNumber of profiles
Profiles4 records
Kip funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kip M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kip
What does Kip do?
Kip Happy Stays operates a national network of 28+ company-owned pet care facilities across Australia delivering overnight dog boarding, cat boarding, supervised dog daycare, dog training programs (including puppy school), dog grooming, and door-to-door pet transport services. Each physical location is supported by a unified online booking system and customer portal that delivers photo and video updates to owners during their pets' stays.
Is Kip a public or private company?
Kip is a private company. It is classified as corporate owned and is currently operating.
When was Kip founded?
Kip was founded in -1. It employs 51 to 100 people.
Where is Kip based?
Kip is headquartered in Wonga Park, Australia, in the Oceania region.
How does Kip make money?
Seven revenue lines are on record. Dog Boarding is the primary driver. The others are cat Boarding, dog Daycare, dog Training, dog Grooming, pet Transport and membership Program.
Who are Kip's main competitors?
Direct peers on record are Best Friends Pet Hotel, Mad Paws, Dogtopia, Camp Bow Wow, Pawshake and PetCloud. Broad incumbents are Greencross Vets and Petbarn. Waggly Tails Club is listed as an emerging player. Hanrob Pet Hotels is listed as an others.
Does Kip have an API?
No public API is recorded for Kip.
What industry is Kip in?
Kip's product category is Pet Care Services. Its primary akta.pro industry code is CRALAIAJ, Pet Services (Grooming, Training, Daycare), with a secondary code of HSANADAA, Overnight Kennel Boarding (Dogs). Its NAICS code is 812910.