PT. Jakarta Kyoai Medical Center

What PT. Jakarta Kyoai Medical Center does

PT. Jakarta Kyoai Medical Center (operating as Kyoai Medical Services / 共愛メディカルサービス) is a Japanese-language medical clinic chain headquartered in Jakarta, Indonesia. Founded in April 1995 by Kyoei Life Insurance Company (now Gibraltar Life Insurance), the company operates 9 clinic locations across Indonesia, including a main clinic at Wisma Keiai in Jakarta plus branches in EJIP/Cikarang, Bali, Karawang, KIIC, Axia, Delta Mas, Summitmas, and Suryacipta (Surabaya). The business serves two primary customer cohorts: Japanese expatriates residing in Indonesia who require Japanese-standard medical care with native-language support, and Japanese corporations operating factories and offices in Indonesian industrial zones that need employee health management services. The facility offers general medical consultations across multiple specialties (Internal Medicine, Dentistry, Radiology, Physical Therapy, Pulmonology, Ophthalmology, ENT, Dermatology), imported vaccinations (influenza, hepatitis A/B, rabies, cervical cancer, Japanese encephalitis, MMR, etc.), tiered health checkup packages (Comprehensive A/B, RM-1/RM-2, LS-1/LS-2, pediatric), in-house laboratory diagnostics using Japanese and German equipment, X-ray and ultrasound imaging, PCR testing, and medical evacuation coordination for overseas treatment.

Name

PT. Jakarta Kyoai Medical Center

Legal name

Kyoai Medical Services (共愛メディカルサービス)

Website

https://kyoaims.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

51–100 employees

Short description

Kyoai Medical Services operates 9 Japanese-language clinic locations across Indonesia serving Japanese expatriates and Japanese corporations with general consultations, vaccinations, health checkups, on-site corporate medical services, and cashless insurance claims via Japanese insurance partnerships.

Ownership category

akta.pro rank

Product category

Outpatient Healthcare Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG)

Keywords

• Outpatient medical services
• Health examination packages
• Corporate health screening
• Japanese medical clinic
• Vaccination services

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Medical Consultations: General medical consultations across multiple specialties including internal medicine, dentistry, radiology, physical therapy, ophthalmology, ENT, and dermatology. Revenue generated from consultation fees and treatments.
2. Health Checkup Packages: Comprehensive health examination packages (A, B types) and specialized packages including lifestyle disease checks (LS-1, LS-2), regular health exams (RM-1, RM-2), and pediatric packages. Corporate clients billed directly.
3. Vaccination Services: Imported vaccines administered at clinic. Prices listed in IDR including consultation fee. Multiple vaccine types available (influenza, hepatitis, rabies, cervical cancer, etc.).
4. Corporate On-site Services: Mobile health examination services sending doctors and equipment to client companies. On-site clinic setup for factories in areas without nearby medical facilities. First aid training and seminars for corporate clients.
5. Insurance Reimbursements: Cashless medical services for patients with travel insurance from partnered Japanese insurance companies. Credit card payments accepted (JCB, VISA, MasterCard, American Express). Healthcare program company insurance utilization.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

PT. Jakarta Kyoai Medical Center operates a multi-location Japanese-standard medical clinic network providing general and specialty outpatient consultations (internal medicine, dentistry, radiology, physical therapy, ophthalmology, ENT, dermatology), comprehensive health examination packages (General A/B, pediatric, lifestyle disease, occupational health), and imported-vaccine administration. The company also delivers on-site medical services to corporate clients (mobile health examinations, on-site clinic establishment in factories, first aid training, workplace hygiene consulting) and coordinates emergency medical evacuation for patients requiring overseas treatment.

Product overview

Kyoai Medical Services operates as a comprehensive healthcare facility network serving Japanese expatriates in Indonesia. The core offering consists of Medical Check-Up (MCU) health examination packages and general medical consultations across multiple specialties including Internal Medicine, Dentistry, Radiology, Physical Therapy, Pulmonology, Ophthalmology, ENT, and Dermatology. The portfolio also includes vaccination services with imported vaccines, PCR/Rapid testing, and specialized services such as on-site medical examinations, on-site clinic establishment, first aid training, seminars, workplace hygiene checks, medical evacuation, and laboratory services. The company maintains multiple branch locations across Indonesia including Jakarta main clinic, EJIP, KIIC, Karawang, Bali, Summitmas, Axia, and Delta Mas branches.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Check-Up (MCU) Health Examination Packages Comprehensive health examination packages including General A, General B, pediatric packages (ages 6-17), regular health exams (RM-1, RM-2), and lifestyle disease screening (LS-1 male, LS-2 female). 5 business day advance booking required.
• General Medical Treatment and Specialty Consultations General medical consultations across Internal Medicine, Dentistry, Radiology, Physical Therapy, Pulmonology, Ophthalmology, ENT, and Dermatology specialties.
• Vaccination Services Imported vaccines administered at clinic including Influenza (Vaxigrip TIV Rp 350,000), Hepatitis A (Avaxim Rp 843,500), Hepatitis B (Engerix-B Rp 550,000), Typhoid, Tetanus, Rabies (Verorab Rp 1,036,800), Dengue fever, Shingles, Yellow fever, Pneumococcal (23 & 20), Cervical cancer (Gardasil 4-valent Rp 1,995,000/dose or Rp 5,770,000/3 doses), Japanese Encephalitis (IMOJEV Rp 848,600), and MMR vaccines. Prices include consultation fee.
• PCR and Rapid Testing COVID-19 PCR testing, rapid antigen tests, and rapid antibody tests with online registration system for patients entering Japan or requiring testing.
• On-Site Medical Examination Service Mobile health examination service that dispatches doctors and examination equipment to client companies for employee collective health screenings.
• On-Site Clinic Establishment Establishes and operates medical clinics within client factories in areas lacking nearby healthcare facilities, providing physicians and medical equipment on company premises.
• First Aid Training (FAT) Emergency first aid training conducted by dispatched trainers using group training methods for workplace safety. Demonstrated at PT. Technip Indonesia for approximately 20 staff members on August 23, 2013.
• Medical Evacuation Service Emergency evacuation arrangements for patients requiring medical treatment, diagnosis, or surgery outside Indonesia, with rapid coordination of international medical transport.
• Workplace Hygiene Environment Check and Consulting Health risk surveys and cafeteria hygiene environment inspections with workplace hygiene consulting services for corporate clients.
• Medical Receipt Content Verification Verification service for medical expense reimbursement receipts submitted by employees, checking appropriateness of charges by specialized staff.
• Diagnostic Laboratory Services In-house laboratory with Japanese and German-made blood centrifuges and analysis equipment for urine, stool, and blood tests with results ranging from 15 minutes (urine/stool) to 1 week (specialized blood tests).
• Helicobacter Pylori UBT Testing Urea breath test for H. pylori bacteria detection available at Jakarta main clinic since May 2015. Priced at Rp 1,563,000 including consultation fee.
• Health and Wellness Seminars Various health seminars including stress relief seminars conducted by dispatched specialist doctors for corporate clients.

Quantifiable outcome

• Eliminated need for medical travel to Singapore or Japan for health examinations
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered core.

• AIOI Insurance (あいおい保険)coreOthersCashless medical service acceptance for AIOI travel insurance holders. Japanese insurance provider enabling policyholders to receive treatment without upfront payment.
• AIU Insurance (ＡＩＵ保険)coreOthersCashless medical service acceptance for AIU insurance policyholders. Major Japanese insurance company providing coverage for overseas travelers.
• Asahi Fire & Marine Insurance (朝日火災海上)coreOthersCashless medical service acceptance for Asahi Fire & Marine insurance holders.
• Asuransi Mitsui Sumitomo Indonesia (三井住友インドネシア)coreOthersCashless medical service acceptance for Mitsui Sumitomo Indonesia insurance policyholders.
• Chubb Insurance (チューブ保険)coreOthersCashless medical service acceptance for Chubb insurance holders.
• Fuji Fire & Marine Insurance (富士火災海上)coreOthersCashless medical service acceptance for Fuji Fire & Marine insurance policyholders.
• JI Accident Fire (ジェイアイ損害火災)coreOthersCashless medical service acceptance for JI Accident Fire insurance holders.
• Kyoei Mutual Fire & Marine Insurance (共栄火災海上)coreOthersCashless medical service acceptance for Kyoei Mutual Fire & Marine insurance policyholders.
• Mitsui Sumitomo Insurance (三井住友海上)coreOthersCashless medical service acceptance for Mitsui Sumitomo insurance holders.
• Nipponkoa Insurance (日本興亜保険)coreOthersCashless medical service acceptance for Nipponkoa insurance policyholders.
• Nissay Dowa General Insurance (ニッセイ同和損害保険)coreOthersCashless medical service acceptance for Nissay Dowa General Insurance holders.
• Nisshin Fire and Marine Insurance (日新火災海上)coreOthersCashless medical service acceptance for Nisshin Fire and Marine insurance policyholders.
• Sompo Japan Insurance (損保ジャパン)coreOthersCashless medical service acceptance for Sompo Japan insurance holders.
• Tokio Marine & Nichido Fire Insurance (東京火災海上)coreOthersCashless medical service acceptance for Tokio Marine & Nichido insurance policyholders.

Scale indicators2 records

Recent moves10 records

Expansion highlights4 records

Direct peers

• International SOS: Global medical and security assistance company that delivers outpatient care, on-site clinic services, medevac coordination and corporate health programs for multinational employers and expatriates worldwide — directly analogous to Kyoai's Japanese-expat corporate clinic and medical evacuation model, just at global scale.
• Raffles Medical Group: Singapore-listed outpatient and hospital network focused on serving expatriates, corporate clients and international travelers in Asia. Comparable in combining multi-specialty physician clinics, health screening packages, vaccinations and corporate health contracts — a regional analog of the Japanese-expat focused clinic model.

Broad incumbents

• Bumrungrad International Hospital: Thailand-based international hospital that serves large numbers of Japanese and other Asian expatriates and medical tourists. Comparable in establishing a premium international-standard service brand in Southeast Asia, with significant overlap in expat and corporate health-screening demand.
• Siloam International Hospitals: Indonesia's largest private hospital network with international-patient services and corporate health partnerships; a domestic incumbent that increasingly targets the same Japanese and broader expatriate employer market, including via Japanese-speaking coordinators in major facilities.
• IHH Healthcare: Malaysia-listed operator of premium international hospitals (Mount Elizabeth, Gleneagles, Parkway) across Asia. Overlaps with Kyoai in serving expatriate and corporate patient populations seeking international-standard care, though at inpatient scale rather than outpatient clinic scale.
• Bangkok Dusit Medical Services (BDMS): Thailand's largest private hospital group, which explicitly operates dedicated Japanese Medical Clinics within Bangkok Hospital and other facilities — competing for the same Japanese-expat patient base in Southeast Asia via similar language-concierge, imported-vaccine and Japanese-trained-physician offerings.

Regional players

• Mayapada Hospital: Indonesian private hospital group that has expanded corporate-health and outpatient services across Indonesian cities, including areas with Japanese industrial activity; competes for the corporate health-checkup and Japanese-employer contracts that anchor Kyoai's B2B revenue.
• PT Medistra Hospital: Jakarta-based private hospital with established international-patient services catering to expatriates and Japanese corporate clients. A domestic peer competing for the same Japanese-expat outpatient, health-checkup and elective-procedure demand in the Jakarta market.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pt-jakarta-kyoai-medical-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PT. Jakarta Kyoai Medical Center