Lakeshore Animal Hospital, PC

What Lakeshore Animal Hospital, PC does

Lakeshore Animal Hospital, PC is a privately held, single-site small-animal veterinary practice incorporated in New York State and operated by Dr. Robert Thompson (DVM/Owner) since 2002. The practice is headquartered at 347 Waterloo-Geneva Road, Waterloo, NY, and serves the Finger Lakes micro-market of Geneva, Waterloo, and Seneca Falls. The company offers a comprehensive but conventional set of veterinary services for dogs and cats, including general medicine, surgery (orthopedic and soft tissue), preventative care, dental prophylaxis, radiology, microchipping, nutritional counseling, and stage-of-life wellness programs (adult, kitten, senior). It also retails pet food, supplements, treats, and prescriptions through an online pharmacy storefront and runs a content site of 1,200+ veterinary-reviewed health articles.

The business model is a professional-services practice monetized through per-visit service fees, supplemented by recurring wellness/vaccination program memberships and pharmacy/retail sales. After-hours emergency coverage is outsourced via a partnership with VetTriage (24/7 video triage), and CareCredit provides client financing. Acquisition is almost entirely local, driven by Google Business Profile, Yelp, Facebook, Instagram, community referrals, and SEO content. The practice employs nine staff, including one DVM, one licensed veterinary technician, and front-desk/customer-service personnel, with no second clinician, no satellite clinic, and no disclosed revenue. Operationally, the company is a stable lifestyle practice with light digital-channel add-ons rather than a scalable platform.

Name

Lakeshore Animal Hospital, PC

Legal name

Lakeshore Animal Hospital, PC

Website

https://lakeshoreanimalhospital.org

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Lakeshore Animal Hospital, PC is a privately held, single-location small-animal veterinary practice in Waterloo, NY, serving dog and cat owners in the Finger Lakes region with general medicine, surgery, dental care, radiology, wellness programs, and an online pharmacy.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro primary industry

Preventive Care & Vaccination Clinics (HLAMAAAB)

akta.pro secondary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

Keywords

• Veterinary clinical services
• Small animal surgery
• Pet wellness programs
• Veterinary diagnostic imaging
• Pet preventative care

Headquarters

HQ city

Waterloo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Veterinary Clinical Services: One-time service fees for veterinary consultations, examinations, surgeries, dental procedures, vaccinations, and diagnostics. Services range from routine wellness exams to orthopedic surgery.
2. Pet Wellness Programs: Recurring wellness program memberships and vaccination programs for ongoing preventive care
3. Pet Supplies and Pharmacy: Sale of pet food, supplements, treats, and medications through online pharmacy

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Lakeshore Animal Hospital, PC is a full-service small animal veterinary hospital that provides medical, surgical, dental, preventative, diagnostic, and wellness care for dogs and cats. The practice delivers examinations, vaccinations, orthopedic and soft tissue surgery, dental prophylaxis, radiology, microchipping, nutritional counseling, and chronic disease management, supplemented by an online pet pharmacy for medications and supplies.

Product overview

Lakeshore Animal Hospital is a full-service veterinary practice offering comprehensive pet healthcare for dogs and cats. The hospital provides a unified set of clinical services organized by species (cat and dog services) and medical specialty. Core services include general medicine, surgery (orthopedic and soft tissue), preventative care, dental care, radiology/imaging, microchipping, and nutritional counseling. The practice also operates an online pharmacy and retail pet supplies as add-on services. A partnership with VetTriage provides after-hours emergency assistance. The practice has been serving the Geneva, NY area since 2002.

Differentiator

Problem solved

Functional benefit

Products and services

• General Medicine

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• VetTriagecoreStrategic or Co-development PartnerAfter-hours emergency assistance partnership. VetTriage provides 24/7 video chat triage services for pet health concerns outside normal business hours. Veterinarians assess pets and provide at-home care guidance or coordinate emergency facility visits.
• CareCreditcoreGTM or Marketing PartnerFinancing partner offering flexible payment plans for pet care. CareCredit is a healthcare credit card providing convenient monthly payments for veterinary expenses.
• Ontario County Humane Society (OCHS)minorOthersCommunity partner organization for animal welfare in Ontario County, NY
• New York State Veterinary Medical Society (NYSVMS)minorOthersState professional association for veterinary medicine in New York

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• VCA Animal Hospitals: Largest network of companion animal hospitals in the United States. Comparable because Lakeshore offers the same general practice/companion animal service mix (medicine, surgery, dentistry, imaging) as a VCA neighborhood hospital, just at a single independent location.
• BluePearl Veterinary Partners: Nationwide specialty and emergency veterinary hospital chain. Comparable because Lakeshore relies on BluePearl-style partners (e.g., VetTriage) for the after-hours/emergency overflow its single-DVM practice cannot cover on-site.
• National Veterinary Associates (NVA): Large owner and operator of companion animal hospitals. Comparable because NVA is a typical acquirer/operator of independent single-location general practices like Lakeshore within the same veterinary service market.
• Banfield Pet Hospital: Operates more than 1,000 general veterinary hospitals, primarily inside PetSmart stores. Comparable because both deliver routine preventive care, vaccinations, surgery, and dentistry for dogs and cats at general-practice scale.

Emerging players

• Small Door Veterinary: Membership-based modern companion animal practice. Comparable because both deliver general preventive and primary care for dogs and cats with a relationship-driven, higher-touch service ethos.
• PetIQ: Provider of preventive veterinary care through clinics inside retail partners plus an online pharmacy. Comparable because PetIQ's lower-cost preventive model overlaps directly with Lakeshore's wellness and vaccination programs.
• Bond Vet: Tech-enabled, design-forward urban veterinary clinic chain offering primary and urgent care with extended hours. Comparable because both deliver primary companion animal care with strong digital booking and a modern client UX.
• PetVet Care Centers: Acquirer and operator of mid-sized companion animal hospitals. Comparable because PetVet specifically rolls up independent general practices like Lakeshore, making it a direct strategic acquirer peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• Instagraminstagram.com/lakeshore_animalhospital
• LinkedInlinkedin.com/company/lakeshore-animal-hospital-pc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lakeshore Animal Hospital, PC