Vettriage
VetTriage is a Las Vegas-based veterinary telehealth company founded in 2017 that provides 24/7 on-demand live video consultations with licensed veterinarians for pet owners and equine clients, using a pay-as-you-go $50-$75 per session model and a clinic-partner distribution network across the US, Canada, and Australia.
- Company typePrivate
- Founded2017
- HeadquartersLas Vegas, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Vettriage does
VetTriage, operated by Veterinary Telemedicine Group LLC and founded in 2017 by board-certified veterinary surgeon Dr. Shadi Ireifej, provides 24/7/365 on-demand veterinary telehealth consultations through a proprietary video and audio platform. The service connects pet owners with licensed veterinarians via live video chat without requiring an appointment, with average wait times of approximately 4 minutes and session support available in English and Spanish. The company's product suite spans a core pet telehealth platform ($50 per session), a dedicated equine service ($75 per session), a clinic after-hours partnership program with branded landing pages, an emergency and specialty hospital referral integration, and a rescue/foster organization partnership program with coupon-based free access. A phone-based triage fallback is also offered at (800) 940-1921 for users without internet or camera access.
The business operates on a pure pay-as-you-go, per-session revenue model with no minimum contract, sessions remaining credited to the customer account until utilized and no expiration. Go-to-market is primarily direct-to-consumer via the VetTriage website (vettriage.com), augmented by a channel-partner motion through veterinary clinics, emergency hospitals, and rescue organizations that offer branded landing pages at no cost to the partner. Customer segments include individual pet owners (primary), equine owners, veterinary clinics and emergency hospitals (distribution partners), and animal rescue/foster organizations. Geographic reach extends across the United States, Canada, and Australia.
The company is privately held and founder-controlled, with no disclosed institutional investors, funding rounds, acquisitions, or parent company structure. Operations are based in Las Vegas, Nevada, and the company maintains 11-50 employees, leveraging a remote-work veterinary workforce model. Clinical credibility is supported by peer-reviewed publications in the Open Veterinary Journal (demonstrating 77% safe diversion of canine GI emergencies to at-home care) and Frontiers in Veterinary Science (documenting first telehealth consultations for 15 novel animal species).
Vettriage firmographics
Firmographics- Name
- Vettriage
- Legal name
- Veterinary Telemedicine Group LLC
- Website
- https://vettriage.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- VetTriage is a Las Vegas-based veterinary telehealth company founded in 2017 that provides 24/7 on-demand live video consultations with licensed veterinarians for pet owners and equine clients, using a pay-as-you-go $50-$75 per session model and a clinic-partner distribution network across the US, Canada, and Australia.
- Ownership category
- akta.pro rank
Vettriage industry classification
Industry- Product category
- Veterinary Telehealth Services
- NAICS
- Veterinary Services (541940), Veterinary Services (54194)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Veterinary Telemedicine & Virtual Care Platforms (HLAMAMAC)
- akta.pro secondary industries
- Tele-veterinary & Virtual Care Platforms (Video/Chat, Remote Triage) (HLAMAGAB), Veterinary Telehealth Marketplaces (HLALALAM), Veterinary Telemedicine & Remote Care Services (AFAEANAJ)
Keywords
Where Vettriage is headquartered
LocationHeadquarters
- HQ city
- Las Vegas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Vettriage business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Telehealth Triage Sessions: One-time per-session fee model for video consultations with licensed veterinarians. Sessions are priced at $50 for general pet triage and $75 for equine consultations. Sessions have no minimum or maximum duration. Sessions purchased remain credited to the account until utilized.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Pet Telehealth Session - $50 per session |
| Unit Pricing | Pay-as-you-go | Equine Telehealth Session - $75 per session |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels10 records
Vettriage product offering
Product offeringCore offering
VetTriage delivers 24/7 on-demand video telehealth consultations with licensed veterinarians for pet emergency triage, home care guidance, and referral coordination across all animal types, with service available in English and Spanish. The platform also offers specialized equine teletriage, after-hours coverage for partner veterinary clinics and emergency hospitals, and free access programs for rescue and foster organizations. Sessions are delivered live via a proprietary video and audio platform, with detailed triage summaries emailed to clients and shared with the pet's family veterinarian.
Product overview
VetTriage is a veterinary telehealth platform offering 24/7 on-demand video consultations with licensed veterinarians. The core VetTriage platform provides general pet triage services, while specialized modules include equine telehealth for horse owners, clinic after-hours coverage for veterinary practices, and rescue/foster organization partnerships. The platform also offers phone-based triage as a fallback option for users without internet access.
Differentiator
Problem solved
Functional benefit
Products and services
- VetTriage Core Platform 24/7 on-demand video telehealth platform providing live video chat sessions with licensed veterinarians for pet emergency triage, at-home care guidance, and emergency referral coordination across any animal type, available in English and Spanish.
- Equine Telehealth Service Dedicated equine video teletriage service providing horse owners with access to specialized equine veterinarians for emergency assessment and home care instructions.
- Clinic After-Hours Service After-hours veterinary triage coverage for partner general veterinary clinics, providing 24/7 client support to reduce staff burden and improve work-life balance for veterinary teams.
- Emergency & Specialty Hospital Integration Referral coordination and triage integration for partner emergency hospitals and specialty clinics, connecting pets needing in-person care to the nearest appropriate facility.
- Rescue & Foster Organization Partnership Program Telehealth triage service for animal rescue organizations and foster parent networks, featuring unique coupon codes for free session access and detailed session summaries.
- Phone Triage Service Phone-based veterinary triage consultation available at (800) 940-1921 for users without internet access or camera-enabled devices, providing the same veterinary assessment via voice call.
Quantifiable outcome
- Over 80% of cases do not require a visit to the ER - cases are given at-home care instructions and directed back to the clinic
- +2 more outcomes
Companies that use Vettriage
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
Vettriage technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Vettriage partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- Long Island Veterinary SpecialistscoreFeatured partner emergency and specialty hospital providing after-hours triage services to their clients through VetTriage's platform.
- Veterinary Specialists & Emergency ServicescoreFeatured partner clinic offering VetTriage after-hours triage services for their client base.
- Central Texas Veterinary Specialty & Emergency HospitalcoreFeatured partner hospital utilizing VetTriage for after-hours client triage services.
- San Francisco SPCAcoreFeatured partner with foster program partnership and emergency hospital services through VetTriage.
- Humane Society of Silicon ValleycoreRescue organization partner with foster program utilizing VetTriage for after-hours triage.
- Veterinary Virtual Care AssociationminorCorporate partner supporting veterinary telehealth industry standards and practices.
- Pets Best Pet Health InsuranceminorPet health insurance provider partnership offering potential referrals and integrated services.
- Hearts Alive Village Animal RescuecoreKey rescue partner featured on KNPR/NPR discussing low-cost veterinary care collaboration. VetTriage provides after-hours triage for foster parents with unique coupon codes for free access.
- Pet Pro Supply Co.minorCorporate partner providing pet supply products and co-marketing opportunities.
- Hearts Alive Village Animal CliniccorePartner animal clinic offering veterinary services in Las Vegas area.
- New York Veterinary FoundationminorRescue organization partner providing veterinary care support.
- The BasicminorCorporate partner in the pet industry ecosystem.
- Pet Emergency EducationminorCorporate partner focused on pet emergency training and education.
- American Association of Pet ParentsminorIndustry association partner supporting pet parent education and advocacy.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Vettriage competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Vettriage social profiles
Digital presenceVettriage financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vettriage leadership team
Management profileNumber of profiles
Profiles1 record
Vettriage funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vettriage M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vettriage
What does Vettriage do?
VetTriage delivers 24/7 on-demand video telehealth consultations with licensed veterinarians for pet emergency triage, home care guidance, and referral coordination across all animal types, with service available in English and Spanish. The platform also offers specialized equine teletriage, after-hours coverage for partner veterinary clinics and emergency hospitals, and free access programs for rescue and foster organizations. Sessions are delivered live via a proprietary video and audio platform, with detailed triage summaries emailed to clients and shared with the pet's family veterinarian.
Is Vettriage a public or private company?
Vettriage is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Vettriage founded?
Vettriage was founded in 2017. It employs 11 to 50 people.
Where is Vettriage based?
Vettriage is headquartered in Las Vegas, United States, in the North America region.
How does Vettriage make money?
One revenue line is on record: telehealth Triage Sessions.
Does Vettriage have an API?
No public API is recorded for Vettriage.
What industry is Vettriage in?
Vettriage's product category is Veterinary Telehealth Services. Its primary akta.pro industry code is HLAMAMAC, Veterinary Telemedicine & Virtual Care Platforms, with a secondary code of HLAMAGAB, Tele-veterinary & Virtual Care Platforms (Video/Chat, Remote Triage). Its NAICS code is 541940 and its SIC code is 8011.