La Maison du Médical

What La Maison du Médical does

Santé Services, operating commercially as La Maison du Médical, is a French regional retailer and rental operator of medical equipment headquartered in Anse with retail showrooms in Mâcon, Chalon-sur-Saône, Le Creusot, Autun, and Villefranche-sur-Saône. The company sells and rents a catalog of 14 product categories covering bedroom equipment (electric medical beds, anatomical pillows), bathroom and toilet accessibility aids, mobility solutions (wheelchairs), incontinence care (including TENA products), orthopedics, compression wear, sports rehabilitation, wellness items, maternity and pediatric products, hygiene supplies, and pre-owned equipment. It also operates two adjacent service concepts — Snoezelen Care (multisensory therapy room) and Acti'Form (adapted fitness course).

The underlying technology is a standard e-commerce platform (sante-services.fr) with an integrated booking system, complemented by a dedicated rental portal at locationmaterielmedical.com. No proprietary technology, patents, or AI/ML capabilities are disclosed. Marketing combines the e-commerce site, social media presence, and in-person educational workshops hosted with strategic partners such as Coloplast.

The business model combines four revenue streams: one-time sales of new medical equipment to individuals and professionals; recurring monthly rental of equipment including medical beds and wheelchairs; sales of pre-owned equipment; and sales of consumables and supplies to healthcare institutions. Pricing is quote-based, with free delivery and installation offered in Saône-et-Loire for purchases above €75. Customer segments are split between individual consumers (home care, elderly, post-surgical recovery, disability, maternity) on the B2C side and approximately 50 healthcare institutions (hospitals, EHPADs, rehabilitation centers, home care associations including ADMR and Les Papillons Blancs) on the B2B side.

Name

La Maison du Médical

Legal name

Santé Services

Website

https://lamaisondumedical.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Santé Services (La Maison du Médical) is a French regional retailer and rental operator of home medical equipment serving individual consumers, patients, and approximately 50 healthcare institutions across Bourgogne and Rhône-Alpes through 5 physical stores, an e-commerce platform, and a dedicated rental portal.

Ownership category

akta.pro rank

Product category

Medical Equipment Retail and Rental

NAICS

Home Health Equipment Rental (532283)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Services-Miscellaneous Equipment Rental & Leasing (7350)

akta.pro primary industry

Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA)

akta.pro secondary industries

Mobility Device Sales, Rental & Service (Wheelchairs, Scooters, Walkers) (HSABAKAC), Medical & Mobility Device Leasing (Consumer) (FSAKANAJ), Personal Medical Devices & Home Diagnostics (Thermometers, Blood Pressure Monitors, Glucose Meters, Rapid Tests) (CRADAMAK)

Keywords

• Medical equipment retail
• Medical equipment rental
• Home care supplies
• Mobility aids
• Orthopedic products

Headquarters

HQ city

Mâcon

HQ country

France

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Medical Equipment Sales: Sale of medical equipment to individuals and healthcare professionals including mobility aids, bedroom furniture, bathroom safety equipment, orthopedics, and incontinence products
2. Equipment Rental: Rental of medical equipment including medical beds and wheelchairs with important rental inventory to meet strong demand
3. Used Equipment Sales: Sale of pre-owned medical equipment
4. Professional Healthcare Products: Sales of consumables and products to healthcare professionals and institutions

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Santé Services (La Maison du Médical) sells and rents home-care medical equipment across roughly 14 product categories, including mobility aids, medical beds, bathroom safety equipment, lift-recliner chairs, meal assistance, incontinence products, orthopedics, compression wear, sports/rehabilitation, wellness, maternity/pediatric care, and hygiene/care/measurement items. The business operates 5 physical retail stores in Bourgogne and Rhône-Alpes, an e-commerce site, and a dedicated online rental booking platform, supplemented by free local delivery and installation.

Product overview

Santé Services operates as a medical equipment retailer and rental business serving individuals, healthcare professionals, and institutions in Burgundy and Rhône-Alpes regions of France. The company offers a portfolio of products organized across 14 distinct categories covering bedroom equipment (electric medical beds, anatomical pillows), bathroom accessibility aids, mobility solutions (wheelchairs), incontinence care (TENA products), orthopedics, compression wear, sports rehabilitation, wellness items, maternity/pediatric care, and hygiene supplies. Core services include equipment rental with an important rental inventory for quick response to demand, equipment purchase, and free delivery and installation in Saône-et-Loire department. The company also provides specialized activities including a Snoezelen multisensory care room (SNOEZELEN CARE) and an adapted health course program (ACTI'FORM), along with practical workshops on wound care and healing. The business operates 5 physical stores and maintains partnerships with nearly 50 healthcare institutions.

Differentiator

Problem solved

Functional benefit

Brands

• Snoezelen Care: Multisensory room concept for therapeutic purposes
• Acti'Form

Products and services

• Location matériel médical (Medical Equipment Rental)

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

21 partnerships are on record, tiered core and minor.

• ColoplastcoreStrategic or Co-development PartnerPartnership for healthcare education and awareness. Coloplast conducts wound and healing workshops at Santé Services locations, providing expertise on incontinence care and wound treatment to customers and staff.
• Centre Hospitalier MâconcoreOthersMajor regional hospital partnership - Santé Services provides medical equipment and supplies to support patient care
• Centre Hospitalier William Morey Chalon-sur-SaônecoreOthersRegional hospital partnership for medical equipment supply and services
• Groupe SOS Santé Le CreusotcoreOthersHealthcare group partnership for medical equipment and supplies
• EHPAD Départemental Le CreusotcoreOthersNursing home partnership for equipment supply supporting elderly residents
• Polyclinique du Val de Saône MâconcoreOthersPrivate clinic partnership for medical equipment supply
• Les Papillons Blancs Saône-et-LoirecoreOthersAssociation providing care for people with disabilities - partnership for specialized equipment
• Centre Hospitalier AutuncoreOthersRegional hospital partnership in Autun for medical equipment supply
• Centre Hospitalier BeaunecoreOthersHospital partnership in Côte-d'Or for medical equipment supply
• Centre Hospitalier Pont de VauxminorOthersSmall hospital partnership for equipment supply
• Centre Hospitalier ChagnyminorOthersSmall hospital partnership for equipment supply
• Centre Hospitalier ClunyminorOthersSmall hospital partnership for equipment supply
• Centre Hospitalier La GuicheminorOthersSmall hospital partnership for equipment supply
• Centre Hospitalier Pont de VeyleminorOthersSmall hospital partnership for equipment supply
• SSR Croix Rouge Chalon-sur-SaônecoreOthersRehabilitation center partnership for medical equipment
• ADMRcoreOthersMajor home care assistance association partnership for equipment supporting patients at home
• EHPAD Antonin Chaintre ChauffaillesminorOthersNursing home partnership for equipment supply
• EHPAD Epinat Simon IssylevequeminorOthersNursing home partnership for equipment supply
• EHPAD Cuisiaux Saône-et-LoireminorOthersNursing home partnership for equipment supply
• EHPAD St Triviers de Courtes AinminorOthersNursing home partnership for equipment supply
• Association Le Pont Saône-et-Loire SantéminorOthersHealthcare association partnership for equipment supply

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Harmonie Médical Service: Major French DME retailer-rental chain serving individuals and healthcare institutions across multiple regions with mobility, bedroom, and bathroom medical equipment. Highly comparable hybrid retail/rental model to La Maison du Médical.
• Distri Club Médical: Network of independent French DME retailers sharing procurement and services, serving both individuals and healthcare institutions with home medical equipment. Comparable multi-store retail-rental business model.
• Cap Vital Santé: French chain of medical equipment stores offering sales and rentals of DME (beds, wheelchairs, bathroom safety, incontinence) to both consumers and professionals. Closely comparable store-based DME retail and rental model.
• Bastide Le Confort Médical: Listed French medical equipment retailer and rental operator (Euronext Paris) with a national network of stores selling and renting DME to individuals and institutions. Most directly comparable public peer for store-based DME retail-rental in France.
• Medical'Home: French retailer and renter of home medical equipment (maintien à domicile) serving patients, seniors, and healthcare professionals. Comparable regional DME retail-rental focus.
• Distrimed: French DME retailer serving both individual consumers and healthcare professionals with a broad catalog of medical equipment and consumables. Comparable retail-plus-institutional B2B mix.
• Locamed: French medical equipment rental specialist offering short and long-term rentals of medical beds, wheelchairs, and mobility equipment. Closely comparable rental-centric DME proposition.

Others

• Coloplast: Global Danish manufacturer of wound care, continence care, and ostomy products that is an active partner of La Maison du Médical for joint workshops. Functions as a key supplier and ecosystem partner rather than direct competitor.

Broad incumbents

• Aprium Pharmacie: French pharmacy group whose member pharmacies sell DME alongside their core pharmaceutical retail. Represents the encroachment of large pharmacy networks into La Maison du Médical's retail space.

Regional players

• La Compagnie du Lit: Specialized French retailer focused on medicalized bedding and adjustable beds for home care. Comparable as a regionally focused DME retailer with a narrower category focus than La Maison du Médical.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/la-maison-du-m%C3%A9dical

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about La Maison du Médical