De Landelijke Klachtencommissie

What De Landelijke Klachtencommissie does

De Landelijke Klachtencommissie (LKC) is a Dutch independent professional services firm founded in 1994 and headquartered in Enter, Netherlands, with approximately 22 employees. It specializes in independent complaint investigation and advisory services related to psychosocial workload (PSA) in the workplace — covering sexual harassment, bullying, aggression, discrimination, and work pressure as defined under the Dutch Working Conditions Act (Arbowet). Its core services include Klachtenonderzoek (complaint investigation), Signaalonderzoek/cultuuronderzoek (signal and culture research), Klachtencommissie (composition of external independent impartial complaints committees), Klachtenregeling (drafting of complaints regulations), Vertrouwenspersoon (external confidential advisor), and PSA advisory services. The firm serves Dutch organizations across healthcare, hospitality, media, sports, government/municipal, education, and political sectors, with multiple high-profile matters cited (DPG Media/Volkskrant editor dismissal, Ajax, The Voice fallout, Bij1, TU Delft, GGzE, Alkmaar Sport, WUON).

LKC operates as a network of advocates, jurists, and psychologists specialized in PSA, with committees composed to include at minimum a labor law jurist and a member with social-psychological expertise. The business model is professional services — organizations engage LKC directly on a per-matter basis (investigations, committee composition, policy drafting, advisory work), with pricing likely quote-based by scope and complexity. The go-to-market is consultative and referral-driven, supplemented by website content, case-driven thought leadership, and press visibility around high-profile Dutch workplace-behavior disputes. There is no software or AI product layer; the offering is human-judgment-intensive investigation and procedural drafting. Ownership is private/partnership-style, co-founded by Brigitte Siesling (advocate, MfN mediator, labor law) and operated alongside Esther Lammers-van der Groep (jurist, LVV confidential counselor, mediator), with no external investors or parent company.

Name

De Landelijke Klachtencommissie

Legal name

De Landelijke Klachtencommissie

Website

https://landelijkeklachtencommissie.nl

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

De Landelijke Klachtencommissie is a Dutch independent professional services firm founded in 1994 that provides independent complaint investigation, signal/culture research, complaints committee composition, and PSA advisory services to Dutch organizations across healthcare, media, government, sports, education, and political sectors.

Ownership category

akta.pro rank

Product category

Workplace Investigation Services

NAICS

Management Consulting Services (54161), All Other Legal Services (541199)

SIC

Services-Management Consulting Services (8742), Services-Legal Services (8111)

akta.pro primary industry

Workplace Misconduct, Ethics & Compliance Investigations (BPAKAEAH)

akta.pro secondary industries

HR Policy, Governance, Compliance & Risk Advisory (BPACAJAF), Regulatory Compliance Advisory (BPAHAFAB), Risk, Compliance & Internal Controls Consulting (BPAHACAJ)

Keywords

• Workplace complaint investigation
• Psychosocial advisory services
• Independent complaint mediation
• Workplace harassment consulting
• Dutch labor compliance

Headquarters

HQ city

Enter

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D

Revenue model

1. Professional Services - Complaint Investigation: The organization provides independent professional complaint investigation services for organizations dealing with complaints about unwanted behavior in the workplace. They compose external independent impartial complaint committees tailored to client organizations, investigate complaints, and provide written reports with recommendations for management and directly involved parties.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

De Landelijke Klachtencommissie provides independent professional complaint investigation and advisory services for Dutch organizations dealing with unwanted behavior in the workplace. Its core offering includes establishing external impartial complaint committees composed of specialized jurists and psychologists, drafting complaints regulations compliant with the Arbowet, conducting formal complaint and signal/culture investigations, and supplying external confidential advisors for psychosocial workload issues.

Product overview

De Landelijke Klachtencommissie (LKC) is a specialized consultancy providing independent professional complaint investigation services related to unwanted behavior in the workplace. The organization offers a portfolio of interconnected services: Klachtenonderzoek (complaint investigation) and Signaalonderzoek (signal/culture research) serve as the core research offerings; Klachtenregeling (complaints regulation drafting) and Klachtencommissie (complaints committee establishment) provide procedural infrastructure; and Vertrouwenspersoon (external confidential advisor) offers first-line support. All services address Psychosocial Workload (PSA) including sexual harassment, bullying, aggression, discrimination, and work pressure as defined under the Dutch Working Conditions Act (Arbowet). The LKC operates as a national network of lawyers and psychologists specialized in workplace psychosocial hazards.

Differentiator

Problem solved

Functional benefit

Products and services

• Klachtenonderzoek (Complaint Investigation)

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• WUON (Wall Street University of the Netherlands)minorOthersWUON engaged De Landelijke Klachtencommissie to conduct signal research on the social culture within their organization. Marc Vieten, director-bestuurder of WUON, provided a testimonial praising the LKC's professional, timely, neutral, and complete approach to the investigation, with useful and easily implementable recommendations.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Kroll: Global corporate investigations and risk consulting firm with established workplace misconduct investigation practices. Comparable on the investigation methodology and independence positioning, though at far larger scale and with multinational client base.
• Pinkerton: Long-standing corporate investigations and security firm with workplace misconduct and integrity investigation services. Comparable to LKC on independent investigation scope, though Pinkerton's model is heavily global and corporate-security oriented.
• Control Risks: Global risk consultancy offering workplace misconduct investigations, integrity due diligence, and ethics program advisory. Comparable to LKC on independence-driven workplace investigations for enterprise clients, with international delivery capability.
• Berenschot: Large Dutch management and HR consulting firm offering organizational culture, HR policy, and workplace relations advisory. Adjacent incumbent offering broader consulting where LKC offers specialist PSA and complaint investigation services.

Others

• Slachtofferhulp Nederland: Dutch victim-support organization providing guidance and referrals for individuals impacted by unwanted behavior, including workplace incidents. Thematically related ecosystem participant rather than direct competitor, but operating in the same Dutch workplace-misconduct support landscape.

Regional players

• Arbo Unie: Major Dutch occupational health and absenteeism services provider offering vertrouwenspersoon and PSA-related advisory to Dutch employers. Comparable to LKC on Dutch PSA advisory and confidential counselor services, with broader occupational health delivery.
• Bureau Integriteit Openbare Sector (BIOS): Dutch integrity advisory practice based at Nyenrode, focused on public-sector integrity programs, confidential counselor training, and ethics advisory. Comparable to LKC on integrity advisory and vertrouwenspersoon training, with primary overlap in Dutch public-sector clients.

Direct peers

• EQS Group: European-headquartered provider of whistleblower hotlines, integrity, and compliance SaaS following its acquisition of WhistleB. Comparable to LKC's vertrouwenspersoon and integrity-related services via an automated platform approach serving multinational employers.
• NAVEX Global: Leading global provider of ethics, compliance, and whistleblower hotline services, including workplace misconduct reporting and case-management tools. Directly comparable to LKC on the ethics-and-whistleblowing side of the spectrum, though at much larger scale and with a software-led delivery model rather than bespoke Dutch investigations.
• Hoffmann Onderzoek: Dutch independent investigation firm specializing in workplace integrity, fraud, and misconduct investigations for Dutch employers. Directly competes with LKC on independent complaint investigation, signal research, and confidential advisor services in the Netherlands.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/de-landelijke-klachtencommissie

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about De Landelijke Klachtencommissie