Launchpad Youth Community

What Launchpad Youth Community does

Launchpad Youth Community Inc. is a Specialist Homelessness Service (SHS) headquartered in Erskineville, Sydney, that supports young people aged 16-24 experiencing homelessness or at risk of homelessness in the City of Sydney LGA, with select programs covering eight LGAs across the DCJ Sydney District. The organization was previously known as Erskinevilla and operates as a Public Benevolent Institution with charitable status. Its service portfolio is structured around four integrated programs: the Sydney Youth Homelessness Hub (delivered in consortium with The Noffs Foundation, supporting 537 young people in 2024/25), the Sydney District Young Parents Program (delivered with YWCA NSW and Good Shepherd, supporting 193 young parents in 2024/25), a Brokerage Program funded by City of Sydney at A$200,000 per year that channels flexible financial assistance through 21 partner agencies (supporting 447 young people in 2024/25), and an Assertive Outreach function embedded in the HART and HOST coordination groups for rough sleepers. Launchpad also provides information and referral support for the NSW Government's Rent Choice Youth rental assistance program.

The organization employs approximately 13 staff across case management, assertive outreach, finance, stakeholder engagement, and administration functions. Its business model is non-revenue-generating at the client level (services are free to young people) and is funded through a mix of government grants (DCJ and City of Sydney), partnership consortium agreements, and tax-deductible donations from individuals and corporate sponsors. There is no proprietary technology product; service delivery is conducted in-person through case management, community-based outreach, and partner housing provider referrals (Metro Community Housing, Women's Housing Company, SVDP Society Housing Australia, Bridge Housing). A Youth Advisory Board of up to 12 young people with lived experience advises on operations, and 42.7% of brokerage clients in 2024/25 identified as Aboriginal and/or Torres Strait Islander, indicating a strong First Nations focus.

Name

Launchpad Youth Community

Legal name

Launchpad Youth Community Inc.

Website

https://launchpadyouth.org.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Launchpad Youth Community is a Sydney-based Specialist Homelessness Service providing case management, housing referrals, brokerage funding, and assertive outreach to young people aged 16-24 experiencing homelessness across the City of Sydney and broader DCJ Sydney District, funded by NSW Government grants, City of Sydney, and donations.

Ownership category

akta.pro rank

Product category

Youth Homelessness Services

NAICS

Child and Youth Services (62411), Child and Youth Services (624110), Other Individual and Family Services (624190), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

akta.pro secondary industries

Youth-to-Adult Transition & Life Skills (Independent Living, Soft Skills) (EDAAAFAN), Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK), Wraparound Student Support & Case Management Services (At-Risk K–12) (EDAJAEAJ)

Keywords

• Youth homelessness services
• Specialist homelessness support
• Housing case management
• Assertive outreach youth
• Brokerage financial support

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Government Funding: Core funding from Department of Communities and Justice (DCJ) and City of Sydney Council for homelessness prevention and support services. City of Sydney committed $200,000 per year since 2015 for the Brokerage Program.
2. Donations: Tax-deductible donations from individuals and corporate sponsors. Launchpad is a Public Benevolent Institution with charitable status. Donations support enhancing opportunities for young people.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Launchpad Youth Community is a Specialist Homelessness Service (SHS) that provides free case management, housing support, and wraparound services to young people aged 16-24 experiencing or at risk of homelessness in the City of Sydney LGA. Its core offerings include the Sydney Youth Homelessness Hub, the Sydney District Young Parents Program, a Brokerage Program providing flexible financial support, and Assertive Outreach coordinated with HART and HOST groups. Services are free to clients and funded by government grants and donations.

Product overview

Launchpad Youth Community is a Specialist Homelessness Service (SHS) operating as a single integrated service platform with multiple program modules. The organization provides housing support, case management, and wrap-around services through its core programs: Sydney Youth Homelessness Hub (SYHH), Sydney District Young Parents Program (SYPP), Brokerage Program, and Assertive Outreach. These programs work together to support young people aged 16-25 experiencing homelessness or at risk, with the SYHH and SYPP serving as the primary service delivery arms, the Brokerage Program providing flexible financial assistance across partner agencies, and Assertive Outreach targeting rough sleepers. All programs operate within the City of Sydney and broader DCJ Sydney District areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Sydney Youth Homelessness Hub (SYHH) A partnership with The Ted Noffs Foundation supporting young people aged 16-25 experiencing homelessness or at risk in the City of Sydney LGA. The program helps young people exit homelessness or sustain functioning living arrangements through client-centred case management, assertive outreach, and collaboration with specialist homelessness services. In 2024/25 it supported 537 young people.
• Sydney District Young Parents Program (SYPP) A partnership with Good Shepherd and YWCA NSW targeting young parents under 25 and their children who are homeless or at risk, plus pregnant young women. The program supports families to exit homelessness or sustain functioning living arrangements across the DCJ Sydney District covering Ashfield, Burwood, Canada Bay, Canterbury, City of Sydney, Leichhardt, Marrickville, and Strathfield LGAs. In 2024/25 it supported 193 young people.
• Brokerage Program Provides flexible financial support to achieve housing outcomes and case management goals for young people. Funded by City of Sydney at $200,000 per year, the program extends wrap-around support through partnerships with 21 non-Specialist Homelessness Services in the City of Sydney area, enabling partner agencies to access brokerage funds for their clients. In 2024/25 it supported 447 young people, with 42.7% identifying as Aboriginal and/or Torres Strait Islander.
• Assertive Outreach Coordinated assertive outreach service for clients who are street-based or experiencing primary homelessness in the City of Sydney. Launchpad participates in HART and HOST coordination groups formed by the City of Sydney and the Department of Communities and Justice. The program targets rough sleepers and provides outreach, engagement, and pathway support to specialist homelessness services.
• Rent Choice Youth Help Desk NSW Government Rent Choice Youth program help desk that assists young people aged 16-24 to find private rental accommodation, get approved for leases, and receive rent assistance for up to three years. Launchpad provides information and referral support for this program.

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and major.

• Department of Communities and Justice (DCJ)coreOthersPrimary government funder providing core funding for Launchpad services. DCJ funds the Specialist Homelessness Service programs including Sydney Youth Homelessness Hub and Sydney District Young Parents Program.
• City of Sydney CouncilcoreOthersProvides funds for the Brokerage Program and Assertive Outreach position. Committed $200,000 per year since 2015 to extend the brokerage program supporting 21 city-based youth, SHS and health services.
• Metro Community HousingcoreStrategic or Co-development PartnerKey partner providing affordable housing to young people across Sydney. Partnership spans over 20 years, evolved from 2 shared tenancy properties to 11 properties for young single people and families. Launchpad nominates clients exiting crisis accommodation.
• Women's Housing CompanymajorStrategic or Co-development PartnerCommunity housing provider offering affordable housing to young people across the City of Sydney.
• SVDP Society Housing AustraliamajorStrategic or Co-development PartnerSociety of St Vincent de Paul housing arm providing affordable housing to young people across the City of Sydney.
• Bridge HousingmajorStrategic or Co-development PartnerCommunity housing provider offering transitional housing to young people across the City of Sydney.
• YWCA NSWcoreStrategic or Co-development PartnerConsortium partner for the Sydney District Young Parents Homelessness Service, working with Launchpad and Good Shepherd to support young families.
• Good Shepherd Australia New ZealandcoreStrategic or Co-development PartnerConsortium partner for the Sydney District Young Parents Homelessness Service (Sydney Young Parents Program), providing support for young parents and their children.
• The Noffs FoundationcoreStrategic or Co-development PartnerConsortium partner for the Inner City Sydney Homelessness Prevention and Support Service for Young People (Sydney Youth Homelessness Hub).
• Housing NSWmajorOthersGovernment housing authority offering accommodation options for young people and young families in NSW.
• Brokerage Program Partner Agencies (21 agencies)majorChannel Partner/ Reseller/ DistributorNetwork of 21 non-Specialist Homelessness Services in City of Sydney area able to access brokerage funds for their clients through Launchpad. Includes agencies such as Mission Australia, Salvation Army, Youthblock, Wayside, and others.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• YWCA NSW: Direct consortium partner with Launchpad on the Sydney District Young Parents Homelessness Service. Delivers parallel youth and young-parent homelessness programs in the same DCJ-funded Sydney District footprint.
• MacKillop Family Services: Catholic agency providing out-of-home care, youth homelessness, and family services in NSW, with overlapping client cohort of at-risk 12-24 year-olds in stable housing and case management pathways.
• The Ted Noffs Foundation: Direct consortium partner on the Sydney Youth Homelessness Hub (SYHH). Specializes in youth homelessness, drug/alcohol, and juvenile justice programs across NSW, overlapping directly with Launchpad's core client group.
• Good Shepherd Australia New Zealand: Consortium partner on the Sydney District Young Parents Program. Operates family and youth homelessness services nationally, with overlapping service models around case management and financial assistance.
• Wayside Chapel: Inner-Sydney community and homelessness service provider engaging rough sleepers and at-risk youth in overlapping City of Sydney geography, often co-located in HART/HOST outreach coordination.

Broad incumbents

• Anglicare Sydney: Large NSW community services provider delivering homelessness, youth, and family support services. Comparable as a potential consortium competitor for DCJ SHS tenders.
• The Salvation Army Australia: Major nationwide provider of homelessness, crisis accommodation, and youth support services. Listed as one of the 21 Brokerage Program partner agencies serving City of Sydney youth clients.
• Mission Australia: One of Australia's largest community services NGOs delivering homelessness, youth, and family services across NSW, including specialist homelessness services. Directly comparable as a large-scale competitor in the same DCJ-funded SHS landscape.
• St Vincent de Paul Society (NSW): Affordable housing provider through SVDP Society Housing Australia, a Launchpad housing partner. Operates broader homelessness, welfare, and housing services across NSW.
• Uniting (NSW.ACT): Large NSW community services provider; Board Chair Toni Ottavio serves as General Manager of Uniting's Hope and Recovery programs. Comparable as a competing SHS operator across Sydney.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/launchpad-youth-community

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Launchpad Youth Community