Laurel House
Laurel House is a not-for-profit sexual assault support service operating across North, North-East and North-West Tasmania, providing a 24/7 hotline, free trauma counselling, The Arch coordinated service hubs, and training programs, funded primarily by Tasmanian and Australian Government grants and donations.
- Company typePrivate
- Founded-
- HeadquartersLaunceston, Australia
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Laurel House does
Laurel House is a not-for-profit, community-based sexual assault support service that operates across the North, North-East and North-West regions of Tasmania, Australia. It delivers a 24/7 crisis support hotline (1800 MYSUPPORT), free trauma counselling, advocacy through the Lived Experience Engagement Program (LEEP), and community and professional education programs. Its flagship operational model is The Arch, a coordinated multi-service hub that brings specialist sexual assault services, counselling, police liaison and other agencies into a single location for victim-survivors; the Launceston Arch is operational and a second North West Arch is scheduled to open in Burnie in March 2026.
The organisation's complementary product suite includes the Conversation Cards (an innovative communication tool co-developed with a Steering Committee under Department of Social Services funding to support consent and sexual violence prevention conversations, particularly with people with disability) and the Disability Workforce Toolkit (educational resources, videos and fact sheets for clinicians, support workers and carers). The core "technology" is a trauma-informed, person-centred service delivery model rather than software, supported by a small workforce of approximately 21 staff across offices in Launceston, Devonport and Burnie.
Laurel House's business model is grant-funded and donation-supported rather than transactional: all services are provided free of charge to clients, with revenue sourced from the Tasmanian Government (primary funder), the Australian Government, the Department of Social Services (federal), community donations, and occasional grants such as the CatholicCare Community Small Grants Program. Distribution is direct through regional offices and the statewide hotline, complemented by online/virtual training sessions and a multi-channel community engagement strategy spanning the website, Facebook, Instagram, LinkedIn, email newsletter, events, and partnerships with SASS, Daniel Morcombe Foundation, Working It Out, Engender Equality, CORES Australia and Headspace. The organisation is led by CEO Kathryn Fordyce and operates as an independent charitable entity with no disclosed parent company.
Laurel House firmographics
Firmographics- Name
- Laurel House
- Legal name
- Laurel House
- Website
- https://laurelhouse.org.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Laurel House is a not-for-profit sexual assault support service operating across North, North-East and North-West Tasmania, providing a 24/7 hotline, free trauma counselling, The Arch coordinated service hubs, and training programs, funded primarily by Tasmanian and Australian Government grants and donations.
- Ownership category
- akta.pro rank
Laurel House industry classification
Industry- Product category
- Sexual Assault Support Services
- NAICS
- Individual and Family Services (6241), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Domestic Violence & Abuse Support Services (BPAGAEAD)
Keywords
Where Laurel House is headquartered
LocationHeadquarters
- HQ city
- Launceston
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Laurel House business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Government Funding: Primary revenue from Tasmanian Government and Australian Government funding. Services are provided free to clients.
- Donations: Community donations to support counselling, education and advocacy work.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Free support services for all people affected by sexual violence |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Laurel House product offering
Product offeringCore offering
Laurel House is a not-for-profit specialist sexual assault support service that delivers free crisis intervention, trauma counselling and coordinated multi-agency response to victim-survivors across North, North-East and North-West Tasmania. Its core offering includes a 24/7 statewide telephone hotline (1800 MYSUPPORT), free trauma-informed counselling delivered through regional offices and The Arch centres, professional training and education programs, and proprietary resources such as the Conversation Cards and Disability Workforce Toolkit.
Product overview
Laurel House is a not-for-profit, community-based sexual assault support service operating across North, North-East, and North-West Tasmania. The organization offers a unified service portfolio centered on support and recovery, providing a 24/7 support hotline, free trauma counselling, and The Arch — a coordinated multi-service hub. Training and education programs form a complementary pillar, featuring specialized resources like the Conversation Cards (an innovative communication tool for disability-focused discussions) and the Disability Workforce Toolkit. The organization also runs the Lived Experience Engagement Program (LEEP) to incorporate victim-survivor perspectives. Services are provided free of charge and funded by Tasmanian and Australian Government support.
Differentiator
Problem solved
Functional benefit
Brands
- LEEP: Lived Experience Engagement Program - engagement program for victim-survivors
- Conversation Cards
- Disability Workforce Toolkit
- The Arch
Products and services
- 24/7 Support Hotline (1800 MYSUPPORT)
Companies that use Laurel House
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles4 records
Laurel House technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Laurel House partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor and core.
- CatholicCareminorFunder of Conversations that Matter parent workshop through Community Small Grants Program.
- Daniel Morcombe FoundationcorePartnership to host Bright Futures workshops on understanding autism, relationships, sexuality and pornography for parents/carers and professionals in Burnie and Launceston.
- Working It OutcorePartner in Safety, Solidarity, Love, Respect - LGBTIQA+ Voices Against Violence event, focusing on building safety and solidarity towards LGBTIQA+ people.
- Engender EqualitycorePartner in LGBTIQA+ Voices Against Violence event, contributing expertise on gender equality and violence prevention.
- CORES AustraliacorePartner in Safety, Solidarity, Love, Respect - LGBTIQA+ Voices Against Violence event, providing expertise on sexual assault support.
- SASS (Sexual Assault Support Services)corePartnership with SASS to co-present the Courageous Conversations symposium, bringing together victim-survivors, practitioners, researchers and policy makers for dialogue about prevention and response to child sexual abuse.
- Department of Social ServicescoreFunder for development of Conversation Cards, an innovative tool for starting conversations about consent and prevention of sexual violence with people with disability.
- Tasmanian GovernmentcorePrimary funder of Laurel House services. Logo displayed on website indicating government support for sexual assault support services.
- Australian GovernmentcoreFederal government funding support indicated through logo display on website.
- Hellyer CollegeminorVenue supplier for Conversations that Matter evening workshop at their Launceston campus.
- HeadspaceminorRepresentatives present at Conversations that Matter event with resources and expertise to share alongside Laurel House.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Laurel House competitors and assessment
Company assessmentRegional players
- Sexual Assault Resource Centre (SARC): Western Australian government-funded sexual assault service providing crisis counselling, medical care, and forensic services. Comparable as a publicly-funded state-level specialist service with similar service mix but operating in a different geography.
- Yarrow Place: South Australian state-funded sexual assault service offering medical, counselling, and crisis response. Comparable as a state-level specialist sexual assault service with similar trauma-informed and forensic capabilities.
- CASA Forum (Centre Against Sexual Assault): Federation of Victorian sexual assault services offering crisis response, counselling, and advocacy. Comparable as a multi-site sexual assault specialist network with similar victim-survivor service model.
Broad incumbents
- Australian Childhood Foundation: National specialist in child abuse prevention, trauma recovery, and workforce training. Comparable as a higher-scale specialist in training programs, therapeutic services, and child-safe organisation frameworks relevant to Laurel House's training portfolio.
- 1800RESPECT: Australia-wide 24/7 sexual assault and domestic violence counselling hotline funded by the Australian Government. Comparable as a national crisis-line service operating in the same funding and policy environment as Laurel House.
- Blue Knot Foundation: National trauma-specialist organisation supporting adult survivors of childhood trauma and abuse. Comparable as a trauma-informed counselling and professional training provider serving overlapping populations.
- Bravehearts: National child sexual abuse prevention and support organisation. Comparable as a national specialist in sexual violence prevention education, which is a core pillar of Laurel House's training and education work (including Conversation Cards and Disability Workforce Toolkit).
- Full Stop Australia: National sexual assault, domestic violence, and child abuse support service offering 24/7 phone and online counselling. Comparable as a higher-profile, national-scale peer serving overlapping victim-survivor populations with similar trauma-informed methodology.
Direct peers
- Sexual Assault Support Services (SASS): Southern Tasmanian sexual assault support service with overlapping mission and partnership history with Laurel House (co-presented Courageous Conversations symposium). Directly comparable as a regional sexual assault specialist service in the same jurisdiction.
- Working It Out: Tasmanian organisation supporting LGBTIQA+ people, including on sexual violence prevention. Active partner with Laurel House on the LGBTIQA+ Voices Against Violence event and a directly comparable Tasmanian peer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Laurel House social profiles
Digital presenceLaurel House financial estimates
Financial estimateRevenue estimate
Valuation estimate
Laurel House leadership team
Management profileNumber of profiles
Profiles1 record
Laurel House funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Laurel House M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Laurel House
What does Laurel House do?
Laurel House is a not-for-profit specialist sexual assault support service that delivers free crisis intervention, trauma counselling and coordinated multi-agency response to victim-survivors across North, North-East and North-West Tasmania. Its core offering includes a 24/7 statewide telephone hotline (1800 MYSUPPORT), free trauma-informed counselling delivered through regional offices and The Arch centres, professional training and education programs, and proprietary resources such as the Conversation Cards and Disability Workforce Toolkit.
Is Laurel House a public or private company?
Laurel House is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Laurel House founded?
Laurel House was founded in -1. It employs 11 to 50 people.
Where is Laurel House based?
Laurel House is headquartered in Launceston, Australia, in the Oceania region.
How does Laurel House make money?
Two revenue lines are on record. Government Funding is the primary driver. The others are donations.
Who are Laurel House's main competitors?
Regional players on record are Sexual Assault Resource Centre (SARC), Yarrow Place and CASA Forum (Centre Against Sexual Assault). Broad incumbents are Australian Childhood Foundation, 1800RESPECT, Blue Knot Foundation, Bravehearts and Full Stop Australia. Direct peers are Sexual Assault Support Services (SASS) and Working It Out.
Does Laurel House have an API?
No public API is recorded for Laurel House.
What industry is Laurel House in?
Laurel House's product category is Sexual Assault Support Services. Its primary akta.pro industry code is BPAGAEAD, Domestic Violence & Abuse Support Services. Its NAICS code is 6241 and its SIC code is 8300.