Inn at Laurel Point

What Inn at Laurel Point does

Inn at Laurel Point is a privately held waterfront boutique hotel in Victoria, British Columbia, founded in 1982 by Paul and Artie Arsens and operated through Paul's Restaurants Ltd. The property comprises two wings: the traditionally styled Laurel Wing and the modernist Erickson Wing added in 1989 and designed by renowned Canadian architect Arthur Erickson as the only hotel he ever designed. The hotel offers approximately 14 room types ranging from view-restricted guest rooms to luxury suites such as the Arsens Suite, complemented by integrated amenities including the on-site Aura Waterfront Restaurant + Patio, in-room dining, conference and meeting facilities, wedding venues, an indoor pool, fitness studio, and an on-site kitchen garden supporting a farm-to-table culinary program.

The business generates revenue across four primary streams: hotel room accommodations (the principal stream), food and beverage operations, meetings and events (corporate and social), and wedding services including custom cakes and rehearsal dinners; parking and ancillary services provide supplemental revenue. Pricing is quote-based and varies by room type, season, and view; a 24-hour cancellation policy applies, and children under 18 stay free when sharing with parents. Distribution occurs through the direct website booking engine, toll-free and local phone reservations, and listings on major online travel agencies including Booking.com, Expedia, and TripAdvisor, supplemented by the Stash Hotel Rewards loyalty program and a partnership with Destination Greater Victoria.

The hotel positions itself on sustainability leadership, having become British Columbia's first and only carbon neutral hotel and holding Biosphere Certification, a 5 Green Key rating (2017), and an LGBTQ2-welcoming designation in partnership with the Victoria Pride Society. Operational management transitioned in June 2024 with the appointment of Navid Sariolghalam as Managing Director and General Manager, following a multi-year Lobby Renewal Project (October 2018 through February 2020) led by architect John Graham, the original project architect on the Erickson Wing.

Name

Inn at Laurel Point

Legal name

Paul`s Restaurants Ltd. dba the Inn at Laurel Point

Website

https://laurelpoint.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Inn at Laurel Point is a privately held waterfront boutique hotel in Victoria, BC, founded in 1982, operating two wings including the only hotel designed by architect Arthur Erickson. It serves leisure travelers, corporate meeting planners, and wedding clients with accommodations, on-site dining, and event services.

Ownership category

akta.pro rank

Product category

Waterfront Hotel & Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Beachfront & Island Luxury Resorts (THAGACAA)

akta.pro secondary industries

Integrated Full-Service Hotel Complexes (Mixed-Use) (THAGAAAL), Resort Convention Hotels (THAGALAC), Marina & Waterfront Full-Service Hotels (THAGAAAK)

Keywords

• Hotel accommodations
• Wedding venue services
• Meeting event spaces
• Waterfront dining
• Luxury hotel suites

Headquarters

HQ city

Victoria

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others, Infrastructure

Revenue model

1. Hotel Room Accommodations: Primary revenue from overnight stays across various room types including guest rooms and suites in the Laurel Wing and Erickson Wing, with rates varying by room category and season.
2. Food & Beverage: Revenue from Aura Waterfront Restaurant + Patio dining, in-room dining service, and catering for events and weddings.
3. Meetings & Events: Conference rooms, meeting spaces, and event venues rented for corporate meetings, conferences, and social events.
4. Wedding Services: Wedding venue bookings, custom cakes, rehearsal dinners, and honeymoon packages.
5. Parking: Overnight parking at $30 CAD plus tax per night; daily parking at $4.00 per hour to maximum $15.00 per day.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Inn at Laurel Point is a privately held waterfront hotel in Victoria, BC operating across two wings—the traditionally styled Laurel Wing and the modernist Erickson Wing designed by architect Arthur Erickson—offering overnight accommodations ranging from standard guest rooms to luxury suites with harbour views. The property delivers ancillary hospitality services including on-site dining at Aura Waterfront Restaurant + Patio, in-room dining, conferences and meeting spaces with catering, and wedding venues with custom cakes and event coordination.

Product overview

Inn at Laurel Point is a waterfront hotel in Victoria, BC offering accommodations across two distinct wings: the architecturally significant Erickson Wing (designed by Arthur Erickson) featuring luxurious rooms and suites with water views, and the traditionally styled Laurel Wing offering guest rooms with Inner Harbour and sunset views. The property operates as a unified hotel with multiple integrated services including on-site dining at Aura Waterfront Restaurant + Patio and In Room Dining, meetings and events spaces with conference rooms and catering, and wedding venues. Additional offerings include various promotional packages (Family, Pet, Romance, Butchart Gardens, Bed & Breakfast), loyalty program (Stash Hotel Rewards), Key to the City experience program, fitness facilities, and a kitchen garden program. The hotel positions itself as British Columbia's first carbon neutral hotel with sustainability initiatives.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Accommodations
• Aura Waterfront Restaurant + Patio
• In-Room Dining
• Meetings & Events
• Weddings
• Hotel Gift Cards
• Catering Services

Quantifiable outcome

• First carbon neutral hotel in British Columbia
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Aura Waterfront Restaurant + PatiocoreStrategic or Co-development PartnerOn-site full-service waterfront restaurant offering locally sourced menus, breakfast, lunch, and dinner service. Executive Chef Takashi Ito leads the culinary team with farm-to-table approach using ingredients from the hotel's kitchen garden.
• Stash Hotel RewardsminorChannel Partner/ Reseller/ DistributorLoyalty rewards program allowing guests to earn points for free stays. Partnership provides additional booking channel and customer retention mechanism.
• Destination Greater VictoriacoreGTM or Marketing PartnerOfficial tourism marketing partner for Victoria, BC. The hotel is featured in sustainable travel guides, destination marketing materials, and receives referral traffic from tourismvictoria.com.
• Green Key GlobalminorOthersEnvironmental certification program that awarded the property 5 Green Keys for sustainability performance.
• Disaster Aid CanadaminorStrategic or Co-development PartnerSocial enterprise partnership for disaster relief support. Aligns with the hotel's commitment to social responsibility and community impact.
• Soaps for HopeminorStrategic or Co-development PartnerSoap recycling program that repurposes hotel amenities to benefit communities in need. Part of sustainability and social enterprise initiatives.
• United Way of Greater VictoriaminorStrategic or Co-development PartnerNon-profit partnership for community social impact initiatives. Aligns with corporate social responsibility programs.
• Arthur Erickson EstatecoreOthersThe hotel's Erickson Wing was designed by renowned Canadian architect Arthur Erickson. His estate and legacy are integral to the property's architectural significance and marketing positioning.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Pan Pacific Vancouver: Luxury waterfront hotel at Vancouver's harbour. Comparable waterfront luxury positioning with full meetings, weddings, and F&B offerings, but in the Vancouver market rather than Victoria.
• Wickaninnish Inn: Relais & Châteaux luxury resort in Tofino, BC. Comparable Pacific-coast luxury waterfront positioning with strong culinary and experiential positioning, but in a different BC sub-market.

Direct peers

• Oak Bay Beach Hotel: Boutique luxury hotel in Greater Victoria with strong wedding, spa, and F&B positioning. Comparable independent luxury and event-driven revenue mix in the same regional market.
• Fairmont Empress: Iconic luxury hotel in Victoria, BC overlooking the Inner Harbour. Directly comparable waterfront luxury accommodation in the same micro-market, with comparable leisure, corporate, and wedding demand overlap.
• Delta Hotels Victoria Ocean Pointe Resort: Marriott-branded waterfront resort in Victoria on the Inner Harbour. Directly competes for leisure transient, corporate meetings, and wedding business with the advantage of a global loyalty program.
• Hotel Grand Pacific: Victoria, BC waterfront hotel adjacent to the Inner Harbour. Directly competes for waterfront leisure, corporate meeting, and wedding business in the same downtown Victoria catchment.
• Magnolia Hotel & Spa: Boutique hotel in downtown Victoria, BC. Comparable independent upscale positioning targeting leisure and corporate guests in the same downtown micro-market.
• Brentwood Bay Resort & Spa: Luxury waterfront resort and spa on Vancouver Island near Victoria. Comparable boutique waterfront positioning with strong wedding and spa revenue diversification.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/InnAtLaurelPointTV
• Facebookfacebook.com/InnatLaurelPoint
• Instagraminstagram.com/innatlaurelpoint
• Pinterestpinterest.com/innlaurelpoint
• LinkedInlinkedin.com/company/inn-at-laurel-point

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inn at Laurel Point