LBM Informática

What LBM Informática does

LBM Informática, operating under the trade name Grupo LBM, is a privately held Brazilian IT services firm founded in 2014 by Lucas B. Marques and headquartered in Guanhães, Minas Gerais. The company employs approximately 13 people and focuses on digital transformation for Brazilian municipal governments (prefeituras). Its core offerings consist of a suite of custom web-based systems and supporting infrastructure services, including institutional websites (Website Completo), the Portal da Transparência (built to ATRICON standards), Ouvidoria and e-SIC systems aligned to Brazil's Lei de Acesso à Informação, the GERASEC municipal health management platform, the GERASERV service order and field-work management platform, the "Prefeitura na Palma da Mão" citizen mobile application, and an "intelligent" government chat channel (Chat do Governo). Underpinning these products is cloud-based hosting, professional email, dedicated server management with role-based permissions and backups, and on-demand IT support.

The business model blends one-time project revenue (website builds, custom systems development, mobile app builds) with recurring revenue from hosting, email, server management, and ongoing support and maintenance contracts. Pricing is not publicly disclosed but is structured as custom "exclusive and special plans for prefeituras," with hosting sometimes bundled free of charge depending on plan tier. Distribution is direct and sales-led, primarily via WhatsApp and a website contact form, with no reported channel partners, resellers, or third-party alliances.

The company is founder-owned and self-funded, with no disclosed venture capital, debt financing, parent company, subsidiaries, or M&A activity. It sells exclusively into Brazil and has no documented international footprint, certifications, awards, patents, or external validation. Operational evidence (an active website, 2025 portfolio updates, multi-year history) indicates a functioning small business, but the absence of revenue, customer count, and growth metrics limits firmographic precision for an investment audience.

Name

LBM Informática

Legal name

LBM Informática

Website

https://lbminformatica.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

LBM Informática is a small Brazilian IT services firm that builds and hosts custom web platforms — including transparency portals, e-SIC, Ouvidoria, GERASEC health system, GERASERV service orders, and mobile apps — for municipal governments (prefeituras), combining one-time project revenue with recurring hosting and support contracts.

Ownership category

akta.pro rank

Product category

Public Sector IT Services and Software

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Document Workflow, Routing & Approvals (Content-Centric Workflow) (HDAEAGAG)

akta.pro secondary industry

Contract Lifecycle Management (CLM) & Document Automation (BPAEAPAD)

Keywords

• Government IT services
• Municipal transparency portals
• Public administration software
• Brazilian e-SIC systems
• Custom web systems development

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Website Development: Custom website development services with dynamic, responsive designs that adapt to any device. Hosting may be included depending on the plan selected. Maintenance, security, and backup services are provided.
2. Web Systems Development: Custom online systems development including government management solutions such as portals, complaint systems, transparency platforms, and service management tools.
3. Server Management: Dedicated server infrastructure management including file management with folder permissions, automatic backup systems, internet usage control with site blocking and access reports, and internal network security.
4. Cloud Hosting and Email Services: Professional email accounts, hosting, backups, and secure infrastructure for institutional communication.
5. Support and Maintenance: Network architecture analysis, hardware and software installation/configuration, backup and data recovery services, and preventive/corrective maintenance for IT equipment.
6. Mobile Applications: Custom mobile app development such as the 'Prefeitura na Palma da Mão' app allowing citizens to access government information, services, and communications via smartphone.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

LBM Informática develops and delivers custom web-based systems, institutional websites, and IT infrastructure services for Brazilian municipal governments (prefeituras). Its core offerings include proprietary platforms such as Portal da Transparência (ATRICON-compliant), Ouvidoria, e-SIC, GERASEC (health management), GERASERV (service orders), the Prefeitura na Palma da Mão mobile app, and Chat do Governo, complemented by cloud hosting, server management, and IT support/maintenance services.

Product overview

LBM Informática offers a portfolio of interconnected digital solutions for public administration modernization, centered around a unified platform of web-based systems and services. The core offerings include the Website Completo institutional portal as the central hub, supplemented by specialized modules such as Portal da Transparência for government transparency compliance, Ouvidoria e e-SIC for citizen services, and GERASEC for health system management, along with GERASERV for service order management. The company also provides mobile applications (Prefeitura na Palma da Mão), intelligent chat systems (Chat do Governo), and infrastructure services including email/hosting, server management, and IT support. Services are available as standalone offerings or as integrated components within the broader platform ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• GERASEC: Health management system for requests for exams, queues, TFD travel, appointments, electronic medical records, password control, and management reports.
• GERASERV
• Prefeitura na Palma da Mão

Products and services

• Website Completo Modern institutional portal that brings together news, services, official diary, bids, transparency, and online process registrations in one place, designed for Brazilian municipal governments.
• Portal da Transparência Transparency portal structured according to ATRICON standards, with clear organization of public information, easy navigation, accessibility features, and resources for meeting regulatory compliance requirements for Brazilian municipalities.
• Ouvidoria e e-SIC Digital channels for registering citizen manifestations, information access requests (e-SIC) under the Lei de Acesso à Informação, and tracking protocols to strengthen citizen service in municipalities.
• Prefeitura na Palma da Mão Mobile application that allows citizens to access public management information, services, and announcements directly via smartphone, designed for Brazilian municipal governments.
• GERASEC (Sistema de Saúde) Health management system for municipal governments featuring exam request management, queues, TFD (Treatment Outside Domicile) travel coordination, appointments, electronic medical records, queue management with password control, and management reports.
• GERASERV Service order management system with assigned responsibilities, deadlines, real-time tracking, geolocation, photo documentation, and mobile application for field teams in municipal operations.
• E-mails e Hospedagem Professional email accounts, hosting, backups, and secure infrastructure services for institutional communication of Brazilian public sector clients.
• Chat do Governo Intelligent chat system to accelerate responses, optimize citizen service, and help public teams focus on what matters most, designed for municipal government use.
• Desenvolvimento de Sites Website development service offering dynamic, responsive sites that adapt to any device, with optional free hosting, maintenance, security, and backup services, including exclusive special plans for prefeituras.
• Gerenciamento de Servidores Dedicated server infrastructure management including file management with folder permissions, automatic backup systems, internet usage control with site blocking and access reports, and internal network security.
• Suporte e Manutenção IT support and maintenance service covering network architecture identification and analysis, software installation/configuration, backup and data recovery procedures, and preventive/corrective maintenance of IT equipment.
• Sistemas Web Custom online systems development including request forms with tracking, complete Ombudsman (Ouvidoria) system, e-SIC system per the Access to Information Law, bidding system with filters and real-time tracking, service ticket management, and integrations with other systems.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• IPM Sistemas: Brazilian govtech focused on municipal management software, including transparency, tax, and citizen services. Direct competitor serving Brazilian prefeituras with similar product categories to LBM.
• Procenge: Brazilian government technology company that develops management software for municipal and state governments, including transparency and citizen service modules. Direct competitor in LBM's core segment.
• Bematista Tecnologia: Brazilian IT services/software firm with municipal government focus, offering transparency portals, websites, and hosting to prefeituras. Highly comparable in size and scope to LBM.
• Teknisa: Brazilian software company focused on hospitality and public sector management. Provides comparable specialized systems to verticals requiring customized workflow software.

Broad incumbents

• Mega Sistemas Corporativos: Brazilian public-sector ERP and management software provider serving municipal, state, and federal clients. Overlaps with LBM on transparency, procurement, and citizen-facing modules.
• Senior Sistemas: Major Brazilian ERP provider with a strong public-sector vertical. Competes with LBM in municipal management software and offers broader enterprise capability.
• TOTVS: Brazil's largest software company with broad public-sector offerings including government ERP, transparency, and procurement. Largest incumbent peer; competing for the same municipal RFPs.
• Softplan: One of Brazil's largest software companies serving public sector (and justice), with broad portfolio of government management systems including transparency and process management. A larger, more diversified incumbent versus LBM's boutique focus.

Others

• KingHost: Brazilian hosting and cloud provider serving SMBs and developers. Comparable to LBM on hosting/email infrastructure but lacks the government-vertical software stack.
• Locaweb: Brazilian cloud hosting and email provider. LBM competes in the email/hosting add-on segment with Locaweb; relevant for the infrastructure/managed services portion of LBM's offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/lbm-inform%C3%A1tica

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LBM Informática