Le Chez-Nous de Mercier-Est

What Le Chez-Nous de Mercier-Est does

Le Chez-Nous de Mercier-Est is a registered charitable nonprofit organization founded in 1985 (operating continuously since 1986) and headquartered at 7958 rue Hochelaga in the Mercier-Est neighbourhood of Montr\u00e9al, Qu\u00e9bec. The organization's mission is to combat isolation and sustain autonomy among adults aged 55 and older in Mercier-Est. It is governed by a volunteer Board of Directors, employs 11 staff, and is supported by approximately 90 active volunteers. Programs are organized into three service lines: Activit\u00e9s (around 30 recreational, cultural, wellness, and language programs such as chair yoga, line dancing, bridge, literary club, and conversation classes); Entraide mutual-aid services including volunteer-driver accompaniment-transport to medical appointments, food-aid delivery with S\u00c9SAME, low-cost clothing repair (Les Cousettes), tax clinic, and holiday food baskets; and Intervention services including the ITMAV proximity program, the automated Programme PAIR telephone check-in (launched 2019 with the Centrale Nationale de Surveillance Pair), community support in HLM social housing towers (since 2008, serving ~165 residents), and a 2022 three-year social geriatrics pilot funded by Fondation Mirella et Lino Saputo. The organization serves roughly 800 active members annually.

The organization does not operate a proprietary technology platform; service delivery is in-person, complemented by basic digital tools (newsletter, Facebook, YouTube). The Programme PAIR is a telephony-based welfare-call service provided by an external partner. Revenues are not publicly disclosed but are composed of individual donations (via CanadaHelps), government grants (ITMAV), Centraide allocations, and project-restricted foundation grants such as the Fondation Mirella et Lino Saputo three-year award. Services are offered on a free or heavily subsidized basis: $5 monthly activity contributions, pay-as-you-go transportation at variable rates, low-cost clothing repair, and Christmas food baskets at 10% of retail value for beneficiaries in need.

Strategic positioning is that of a hyper-local community anchor rather than a scalable enterprise: growth occurs through deeper programmatic layering (e.g., clinical-grade social geriatrics) and ecosystem coordination (intersectoral committee with CLSC, CIUSSS, social housing operators, SPVM, and partner non-profits) rather than geographic or product expansion. The 2022 Centraide "Solidaires" nomination and four-decade operating history are the principal reputational signals.

Name

Le Chez-Nous de Mercier-Est

Legal name

Le Chez-Nous de Mercier-Est Inc.

Website

https://lecheznous.org

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Le Chez-Nous de Mercier-Est is a registered Montreal nonprofit, founded 1985, serving ~800 seniors aged 55+ in the Mercier-Est neighbourhood through community activities, mutual-aid services, and proximity intervention programs.

Ownership category

akta.pro rank

Product category

Senior Community Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Community Food Services (62421)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Independent Living Community Ancillary Services (Dining/Transportation/Wellness Programs) (HLADAAAI)

akta.pro secondary industries

Errand, Shopping & Personal Appointment Escort (HSABAOAF), Senior/Accessibility Concierge & Companion Errands (HSACAIAO), Social, Community & Senior Center Outings Transport (HSABAOAG)

Keywords

• Senior community services
• Mutual aid programs
• Social geriatrics support
• Community intervention services
• Senior recreational activities

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Registered charity status and donations: Organization is a registered charity (130350242 RR 0001) accepting donations through CanadaHelps platform
2. Government and foundation grants: Funding from government programs (ITMAV - Initiatives de Travail de Milieu auprès des Aînés), Centraide, and foundations such as Fondation Mirella et Lino Saputo for specific projects like gériatrie sociale

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Le Chez-Nous de Mercier-Est is a community nonprofit that delivers three integrated service streams to seniors aged 55 and older in the Mercier-Est neighbourhood of Montréal: recreational and educational activities (arts, wellness, language classes), mutual aid services (accompaniment-transport to medical appointments, food aid delivery, low-cost clothing repair, tax clinic, Christmas food baskets), and proximity intervention programs (ITMAV, PAIR automated monitoring, social housing community support, and a social geriatrics pilot project). Services are delivered directly at the Hochelaga community centre and via mobile outreach, primarily free or low-cost, supported by staff and approximately 90 volunteers.

Product overview

Le Chez-Nous de Mercier-Est is a welcoming community living space founded in 1985 with the mission to combat isolation and promote autonomy for people aged 55 and older in the Mercier-Est neighborhood of Montreal. The organization offers a unified set of community services organized into three main sectors: Activities (activités) providing around thirty diverse recreational and educational programs including artisanal crafts, cultural activities, health and wellness, and language courses; Entraide (mutual aid) providing practical support including transportation to medical appointments, food aid delivery, clothing repair, and tax assistance; and Intervention (intervention) providing proximity outreach services, the PAIR automated monitoring program, social housing support, and a social geriatrics pilot project. The organization serves approximately 800 active members through programs delivered by staff and approximately 90 active volunteers.

Differentiator

Problem solved

Functional benefit

Products and services

• Activités communautaires A range of around thirty recreational and educational activities offered to members aged 55 and older, including artisanal activities (card making, knitting, jewelry, crochet), cultural activities (visual arts workshops, literary club, musical box), health and wellness activities (chair yoga, walking clubs, stretching, line dancing, fitness, Pilates, Zumba Gold), socialization activities (bridge, duplicate Scrabble, 500 club, Cribble), and language courses (English conversation, Spanish).
• Services d'entraide (Mutual Aid) Mutual aid services designed to help seniors maintain independence at home, including accompaniment-transport to medical appointments, food aid delivery in partnership with SÉSAME, Les Cousettes clothing repair service, monthly socialization activities, Christmas basket delivery, tax clinic, and information and referral services.
• Services d'intervention Intervention services created in April 2016 for members, HLM seniors, and neighbourhood seniors, including proximity intervention (ITMAV), PAIR Program for fall/malaise detection, community support in social housing (SCLS), and a social geriatrics pilot project funded by the Mirella and Lino Saputo Foundation.
• Accompagnement-Transport Transportation service for seniors in slight loss of autonomy, providing volunteer drivers using personal vehicles to transport beneficiaries to medical appointments. Rates are variable based on destination and may shift with gas prices; financial compensation is offered to volunteer drivers.
• Les Cousettes A low-cost clothing alteration and repair service offered weekly by volunteer seamstresses, also teaching basic sewing skills to men seeking independence. Specific rates are available on the organization's website.
• Programme PAIR Automated call program launched in May 2019 for fall and malaise detection, offered to people aged 55 and older living alone, in partnership with the National PAIR Monitoring Center (CNSP).
• Projet de gériatrie sociale A three-year social geriatrics pilot project developed by Dr. Stéphane Lemire and the AGES Foundation, funded by the Mirella and Lino Saputo Foundation, featuring sentinels to identify vulnerable seniors and connect them with community resources.
• Soutien communautaire en logement social (SCLS) Community support program serving approximately 165 residents of Pierre Bernard and Honoré Beaugrand social housing towers since 2008, supporting tenants aged 60 and older with outreach, referral, conflict mediation, crisis intervention, and psychosocial support.
• Galerie virtuelle Traits et Souvenirs A virtual gallery of drawings inspired by Urban Sketchers collectives, featuring sketches created by participants in themed sessions, moderated by Colette Duhamel, Gabrielle Goulet, and Korentin Simon.

Quantifiable outcome

• 1100+ seniors supported during COVID-19 vaccination campaign
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• Fondation AGEScoreStrategic or Co-development Partner · 1 January 2022Founded by Dr. Stéphane Lemire, the foundation developed the social geriatrics approach implemented in the Mercier-Est pilot project.
• CLSC de Mercier-EstcoreStrategic or Co-development Partner · 1 January 2022Part of the intersectoral committee for social geriatrics, providing healthcare and social services network connections.
• Solidarité Mercier-Est (table de concertation de quartier)coreStrategic or Co-development Partner · 1 January 2022Neighborhood concertation table participating in the social geriatrics committee and broader community development.
• Les Toits de Mercier (OSBL d'habitations)coreStrategic or Co-development Partner · 1 January 2022Social housing organization part of the intersectoral committee for social geriatrics project.
• Répit-Ressource (entreprise d'économie sociale)coreStrategic or Co-development Partner · 1 January 2022Social economy enterprise providing home care services, part of the gériatrie sociale project referral network.
• SPVM Poste 48minorStrategic or Co-development Partner · 1 January 2022Local police station participating in the intersectoral committee for social geriatrics.
• CIUSSS de l'Est-de-l'Île-de-MontréalcoreStrategic or Co-development Partner · 1 January 2021Healthcare network collaboration for COVID-19 vaccination support campaign, providing support to 1100+ seniors.
• Chocolaterie DouceSoeurminorOthers · 1 January 2021Local chocolatier that collaborated to prepare thank-you gifts (chocolate surprises) for 90 volunteers during Volunteer Week 2021.
• Les Cyclistes SolidairesminorStrategic or Co-development Partner · 1 January 2021Volunteer cyclist organization that delivered volunteer thank-you gifts to 90 volunteers' doors during the pandemic.
• La Maison des Familles de Mercier-EstcoreStrategic or Co-development Partner · 1 January 2018Co-creator of Projet Relais since 2018. Family support organization providing services to families in Mercier-Est. Contributed to reaching 800 residents in 2022.
• PITREMcoreStrategic or Co-development Partner · 1 January 2018Co-creator of Projet Relais since 2018. Community organization for social and professional insertion of youth 35 and under. Contributed to reaching 800 residents in 2022.
• SÉSAME (Service d'Éducation et de Sécurité Alimentaire de Mercier-Est)coreStrategic or Co-development PartnerPartnership for food basket delivery to seniors in need. SÉSAME provides food provisions while Le Chez-Nous organizes delivery to low-income, mobility-limited, or isolated residents of Mercier-Est.
• Magasin Partage St-François d'AssisecoreStrategic or Co-development PartnerCollaboration for Christmas food basket program providing affordable groceries (10% of real value) to people in need during the holiday season.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Others

• Centraide du Grand Montréal: Regional United Way-style fundraiser and grantmaker that funds Le Chez-Nous and dozens of similar community organizations across Greater Montreal. Comparable as the principal shared funder and ecosystem intermediary that shapes the funding environment for grassroots seniors' services like Le Chez-Nous.

Direct peers

• Les Petits Frères: Quebec non-profit providing companionship and support to isolated seniors through volunteer visits, particularly those without family. Highly comparable to Le Chez-Nous in combating senior isolation via volunteer networks and community-based service delivery, though without the same breadth of recreational programming.
• L'Appui pour les proches aidants: Quebec-wide organization supporting caregivers of elderly persons through information, referral and respite services. Comparable as a non-profit serving the elderly care ecosystem in Quebec, with overlapping beneficiary population (seniors and their caregivers) and similar reliance on Centraide-style regional funding.

Broad incumbents

• Réseau FADOQ: Province-wide Quebec seniors' network offering activities, mutual aid, advocacy and benefits to members aged 50+. Comparable to Le Chez-Nous as a similar community-based seniors services organization, but operating at vastly larger scale and geographic breadth across Quebec.

Regional players

• Regroupement des organismes communautaires familiaux de l'Est de Montréal (ROC de l'Est): Regional consortium of community family organizations in eastern Montreal — the same territory as Le Chez-Nous — providing coordinated services, advocacy and capacity-building. Comparable as a similarly scoped, geographically overlapping community organization network in Mercier-Est / Hochelaga-Maisonneuve.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCZl8QrYQDTbI
• Facebookfacebook.com/LeChezNousMercierEst
• LinkedInlinkedin.com/company/le-chez-nous-de-mercier-est

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Le Chez-Nous de Mercier-Est