Lemongrass Thai Cuisine

What Lemongrass Thai Cuisine does

Lemongrass Thai Cuisine is a privately held, single-location Thai restaurant operating at 2348 Polk Street in San Francisco, California. The company serves local diners in the San Francisco Bay Area through dine-in (where applicable), customer pickup, and local delivery. Its primary digital product is a web-based online ordering system accessible at lemongrasssf.com/order, which enables customers to browse the menu and place orders for pickup or delivery.

The online ordering platform is entirely powered by Kiolyn.com, a third-party SaaS provider that handles menu display, order processing, payment collection, and automated customer notifications via email and SMS. The technology stack also includes Google Analytics integration for website traffic monitoring. The company does not operate a mobile app, does not offer a public API, and has no disclosed proprietary technology beyond its use of the Kiolyn platform. All customer-facing technology assets are provided through the Kiolyn partnership.

The business operates on a direct-to-consumer model, generating revenue through per-transaction food and beverage sales collected at the time of order placement. Pricing is unit-based but not publicly disclosed. Distribution is limited to a single physical location with a geographically bounded delivery area. There is no disclosed headcount, no institutional investment, no franchise footprint, and no multi-unit operations. The company appears to be owner-operated with no public-facing management team disclosed.

Name

Lemongrass Thai Cuisine

Legal name

Lemongrass Thai Cuisine

Website

https://lemongrasssf.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Lemongrass Thai Cuisine is a single-location Thai restaurant on Polk Street in San Francisco serving local diners through dine-in, pickup, and delivery, with online ordering powered by the Kiolyn.com SaaS platform.

Ownership category

akta.pro rank

Product category

Thai Restaurant

NAICS

Restaurants and Other Eating Places (72251)

SIC

Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Ethnic & Regional Cuisine Restaurants (THAFACAD)

Keywords

• Thai restaurant dining
• Takeout pickup orders
• Food delivery service
• Online food ordering
• Asian cuisine dining

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Food and Beverage Sales: The restaurant generates revenue through direct food and beverage sales to customers ordering online for delivery or pickup. Orders are placed through the Kiolyn.com-powered online ordering system. Payment is collected at the time of order placement.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Lemongrass Thai Cuisine is a single-location Thai restaurant located at 2348 Polk Street in San Francisco. The restaurant serves traditional Thai cuisine to local diners and supports dine-in service, in-person pickup, and delivery orders placed through its online ordering system.

Product overview

Lemongrass Thai Cuisine operates as a single-location Thai restaurant in San Francisco. Its primary product offering is the online ordering system, a customer-facing web application that allows customers to view the menu and place orders. This ordering system is powered by Kiolyn.com as the SaaS platform provider. The restaurant's core business is food service, with Thai cuisine as its primary offering. There is no platform-plus-modules architecture; the offering consists of a single unified ordering application alongside the restaurant's dine-in and takeout services.

Differentiator

Problem solved

Functional benefit

Products and services

• Dine-in Thai Cuisine Service
• Pickup Takeout Orders
• Delivery Service

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Kiolyn.comcoreTechnology or IntegrationKiolyn.com provides the online ordering platform and application for Lemongrass Thai Cuisine. The platform handles menu display, order processing, payment collection, and customer notifications including email and SMS confirmations. The restaurant's online ordering functionality is entirely powered by Kiolyn's technology solution.

Recent moves3 records

Expansion highlights1 record

Others

• DoorDash: DoorDash is the dominant SF-based third-party delivery aggregator and a critical channel alternative for restaurant customers. It shapes the competitive landscape for Lemongrass's direct-ordering economics and represents a potential partner or competitor depending on integration.
• Toast: Toast is a leading restaurant technology platform providing POS and online ordering systems. It represents an alternative to Lemongrass's current Kiolyn.com platform and is a relevant comparable for restaurant-tech ecosystem participants.
• Chowbus: Chowbus is a delivery and ordering platform focused on Asian restaurants, including Thai cuisine. It is a thematically relevant ecosystem participant that competes for Lemongrass's customer order channel and could serve as a partner.

Direct peers

• House of Dim Sum: House of Dim Sum is a single-location Asian restaurant in San Francisco offering dine-in and takeout. It represents the broader category of single-location, neighborhood ethnic restaurants serving similar SF diner demographics.
• E&O Kitchen and Bar: E&O Kitchen is a San Francisco Asian restaurant offering dine-in, pickup, and delivery in a comparable neighborhood setting. It serves a similar customer demographic and overlaps on Asian-cuisine casual-dining positioning.
• Lers Ros Thai: Lers Ros is a long-established Thai restaurant in San Francisco with multiple locations, dine-in and takeout service, and a comparable menu of traditional Thai dishes. It is the most direct Thai-restaurant peer in the same SF market.
• Ploy Thai: Ploy Thai is a single-location Thai restaurant in San Francisco offering dine-in, takeout, and delivery — a near-identical operating model to Lemongrass Thai Cuisine in the same metro and cuisine category.
• Khanh Saigon: Khanh Saigon is a Vietnamese restaurant in San Francisco offering dine-in and takeout service in a similar neighborhood commercial setting. It represents a directly comparable ethnic-cuisine, single-location SF operator with overlapping customer segments.
• Burma Superstar: Burma Superstar is a renowned single-location ethnic restaurant in San Francisco with dine-in and takeout, widely recognized as a category-leading neighborhood concept. It mirrors Lemongrass's model of a single SF site specializing in a specific ethnic cuisine.

Broad incumbents

• Mission Chinese Food: Mission Chinese is a larger, multi-location Asian-cuisine restaurant concept based in San Francisco and New York. It shares Thai-adjacent Asian cuisine category positioning and the SF dine-in/delivery model, but operates at significantly greater scale and brand recognition.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/lemongrass-thai-cuisine

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lemongrass Thai Cuisine