Liberty Home Care

What Liberty Home Care does

Liberty Home Care is a privately held, full-service home health care provider founded in 2001 and headquartered at 2424 Niagara Falls Blvd in Niagara Falls, New York. The company serves Medicaid and Medicare managed care plan members and chronic-condition patients across seven Western New York counties — Erie, Niagara, Genesee, Orleans, Chautauqua, Cattaraugus, and Monroe — operating from a single retail storefront supplemented by home delivery and phone-based ordering. Its core offerings span Personal Care Aide (PCA) services for in-home daily living assistance, durable medical equipment (wheelchairs, hospital beds, ambulation aids, bath safety equipment, oxygen concentrators, PERS, continuous glucose monitors), CPAP/BiPAP therapy equipment and recurring consumables, and Non-Emergent Medical Transportation (NEMT) for managed-care members. The company maintains referral partnerships with Niagara Hospice and Kalos Health, a New York State managed long-term care plan, channeling patients into its integrated services through a Patient Resource Center.

The business model is reimbursement-driven rather than direct-pay: equipment and services are billed primarily through Medicare Part B, Medicaid managed care, and private insurance, with patient responsibility typically limited to co-payments and deductibles. Revenue streams mix one-time DME sales and rentals, labor-intensive professional PCA services, recurring CPAP/BiPAP consumables replenishment on insurance schedules, and NEMT contracts. The underlying technology is a third-party Dealer Spike/LeadVenture e-commerce platform layered with a regional delivery and in-home service operation; the company does not disclose proprietary software, APIs, or AI/ML capabilities. Approximately 77 employees support the operation, and the company's legal entity, Liberty Homecare, is governed by Delaware law per its Terms of Use.

Name

Liberty Home Care

Legal name

Liberty Homecare

Website

https://libertyhomecare.org

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Liberty Home Care is a privately held Western New York home health provider offering Personal Care Aide services, durable medical equipment, CPAP/BiPAP therapy, and NEMT transportation to Medicaid and Medicare managed care members across seven WNY counties.

Ownership category

akta.pro rank

Product category

Home Health Care Services

NAICS

Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Home Care Staffing & Nurse Registry Services (HLAFAEAK)

Keywords

• Home health care
• Durable medical equipment
• Personal care services
• CPAP therapy supplies
• Non-emergent medical transportation

Headquarters

HQ city

Niagara Falls

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Others

Revenue model

1. Medical Equipment Sales and Rental: Sales and rental of durable medical equipment including wheelchairs, hospital beds, CPAP/BiPAP machines, oxygen equipment, ambulation aids, and daily living aids. Equipment covered by Medicare Part B and private insurance.
2. Personal Care Aide (PCA) Services: In-home personal care services provided by trained PCAs to help patients remain independent at home.
3. Non-Emergent Medical Transportation (NEMT): Transportation services for Medicaid/Medicare managed care plan members to medical appointments and social day activities in Western New York.
4. CPAP/Medical Supplies Replenishment: Replacement supplies for CPAP/BiPAP therapy including masks, filters, tubing, headgear, and chinstraps. Supplies replenished on Medicare/insurance schedules.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Liberty Home Care is a full-service home health care provider serving Western New York's seven counties (Erie, Niagara, Genesee, Orleans, Chautauqua, Cattaraugus, Monroe) from its Niagara Falls, NY headquarters and retail store. It delivers Personal Care Aide (PCA) services for in-home daily living support, sells and rents durable medical equipment (wheelchairs, hospital beds, ambulation aids, bath/toileting aids, daily living aids), provides CPAP/BiPAP machines and replenishment supplies, oxygen equipment, Continuous Glucose Monitors, Personal Emergency Response Systems (PERS), incontinence supplies, home delivery of supplies, and Non-Emergent Medical Transportation (NEMT) for Medicaid/Medicare managed care members.

Product overview

Liberty Home Care is a full-service home health care provider serving Western New York's Seven Counties (Erie, Niagara, Genesee, Orleans, Chautauqua, Cattaraugus, and Monroe). The company offers a unified portfolio of products and services designed to keep individuals at home and independent. Core offerings include Personal Care Aide (PCA) services, medical equipment and supplies (wheelchairs, ambulation products, hospital beds, bath safety equipment, daily living aids), CPAP/BiPAP therapy equipment and supplies, Personal Emergency Response Systems (PERS), Continuous Glucose Monitors, and oxygen equipment. Supporting services include Liberty Home Delivery for supplies, Non-Emergent Transportation (NEMT) for Medicaid/Medicare members, and a Patient Resource Center connecting patients to hospice and managed care partners. The company operates a retail store location in Niagara Falls, NY.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Care Aide (PCA) Services In-home personal care aide services delivered by trained PCAs to help patients remain independent at home with activities of daily living; intended for Western New York patients with chronic conditions, disabilities, or recovery needs.
• Durable Medical Equipment and Supplies Sales and rental of wheelchairs, hospital beds, ambulation products, bathing and toileting aids, and daily living aids for home health care needs; covered by Medicare Part B and private insurance.
• CPAP/BiPAP Therapy Equipment CPAP and BiPAP machines, nasal masks, nasal pillows, tubing, filters, headgear, chinstraps, and humidifiers for obstructive sleep apnea treatment.
• Personal Emergency Response Systems (PERS) In-home personal emergency response systems that allow users to call for help in case of emergencies.
• Continuous Glucose Monitors Blood glucose monitoring equipment for diabetes management.
• Oxygen Equipment Oxygen concentrators and related oxygen delivery equipment for respiratory care.
• Incontinence Supplies Diapers, briefs, and incontinence care products.
• Liberty Home Delivery Home delivery service for medical supplies and equipment to customers across Western New York.
• Non-Emergent Medical Transportation (NEMT) Door-to-door non-emergent transportation for Western New Yorkers enrolled in Medicaid/Medicare managed care plans to doctor appointments, specialist appointments, and social day activities.
• CPAP Supply Replenishment Program Recurring replenishment of CPAP/BiPAP replacement cushions, pillows, filters, tubing, masks, headgear, chinstraps, and water chambers on recommended Medicare/insurance schedules.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Niagara HospicecoreStrategic or Co-development PartnerNiagara Hospice has been providing comfort care since 1988. Hospice is a way of caring for patients with serious illnesses and supporting their family and loved ones. Hospice care is appropriate for people with any advanced stage illness where the prognosis is a life expectancy of approximately six months or less.
• Kalos HealthcoreStrategic or Co-development PartnerKalos Health is a New York State authorized managed long term care plan (MLTCP) that helps individuals 18 and older with a chronic illness and/or health disability. They work with physicians and families to provide health services and personal care, utilizing RN Care Managers for 24/7 care access.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Bayada Home Health Care: Bayada is a large nonprofit home health provider offering personal care aide, home health aide, and nursing services across multiple states. Its PCA service model, Medicaid managed care relationships, and chronic-condition patient focus make it a close analog to Liberty's personal care aide business.
• Rotech Healthcare: Rotech is a national home medical equipment company focused on respiratory (CPAP/BiPAP, oxygen), sleep, and mobility products. Its product set and payer mix are highly comparable to Liberty's equipment business, though at much greater scale.
• Modivcare: Modivcare is a national non-emergent medical transportation (NEMT) and personal care provider serving Medicaid and Medicare managed care members. Its NEMT business is the direct scaled analog to Liberty's NEMT service line for WNY managed care plan members.
• AdaptHealth: AdaptHealth is a national provider of home medical equipment, sleep products, and chronic care management. Its product mix (CPAP, oxygen, mobility, diabetes supplies) directly overlaps Liberty's medical equipment portfolio, and its payer relationships are a relevant benchmark for the same Medicare/Medicaid reimbursement model.
• Interim HealthCare: Interim HealthCare is a national franchised provider of home health, personal care, and hospice services. Its franchise model and PCA service mix closely mirror Liberty's service delivery, with a comparable mix of Medicare/Medicaid and private-pay patients.
• Aveanna Healthcare: Aveanna is a home health and private duty nursing provider serving pediatric and adult Medicaid patients, with a particularly strong personal care services arm. Its PCA and adult home care business is closely comparable to Liberty's core aide service line.
• Lincare Holdings: Lincare is a leading provider of respiratory and home medical equipment, including CPAP/BiPAP therapy, oxygen, and DME, directly comparable to Liberty's equipment and respiratory supply lines. Now a Linde subsidiary, it represents the scaled national counterpart to Liberty's regional DME business.
• Help at Home: Help at Home is the largest personal care services provider in the U.S., focused on Medicaid-funded in-home aide services for seniors and individuals with disabilities. It represents the scaled personal-care counterpart to Liberty's PCA business, particularly in Medicaid waiver programs.

Broad incumbents

• Amedisys: Amedisys is a publicly traded home health, hospice, and high-acuity care provider serving Medicare and Medicaid populations. While larger and more clinically focused, it shares Liberty's reliance on Medicare/Medicaid reimbursement and chronic-disease home care model.
• Apria Healthcare: Apria, now part of Owens & Minor, is one of the largest national home medical equipment providers offering respiratory, sleep, DME, and home infusion services. It competes with Liberty in the DME and CPAP categories and represents the scaled incumbent whose pricing power Liberty's smaller footprint must contend with.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCXgUdGJDZAlEWJkFZyp8Dyg/featured
• Facebookfacebook.com/LibertyHomeCareWNY
• LinkedInlinkedin.com/company/liberty-home-care

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Liberty Home Care