What Niagara Hospice does

Niagara Hospice is a 501(c)(3) non-profit hospice and palliative care organization founded in 1988 and headquartered in Lockport, New York. It is the sole hospice provider in Niagara County and the only ACHC-accredited hospice in Western New York, having served more than 30,000 county families across its 38-year history. The organization delivers interdisciplinary hospice care combining medical, emotional, spiritual, and bereavement support through physicians, nurses, pharmacists, social workers, hospice aides, spiritual care coordinators, and approximately 100 volunteers.

Service delivery is anchored by a 25-acre Lockport campus featuring Niagara Hospice House with 16 residential suites and 10 general inpatient suites (expanded December 2022 via a $2 million capital project). The organization extends into Niagara Falls through David's Path, a collaborative unit at Schoellkopf Health Center (since May 2013), and into North Tonawanda through Hospice at Jeanne's House at Northgate Health Care Facility (since March 2012, the first collaboration of its kind in New York State). Long-term care facility partnerships cover all major skilled nursing facilities in the county. The Pathways Palliative Care program provides earlier-stage case management with 24/7 nurse access and telehealth remote monitoring. Complementary services include Pet Peace of Mind, music and pet therapy, veteran services through the We Honor Veterans partnership, comprehensive bereavement support extending 13 months post-loss, Camp Hope for grieving children (established 2001), and an owned ambulette service with EMT-trained staff.

Revenue is generated primarily through Medicare hospice benefit, Medicaid hospice coverage, and private insurance reimbursements on a per-diem basis for an average length of stay consistent with terminal illness care (6-month prognosis). A supplementary revenue stream comes from charitable donations, planned giving, and community fundraising events including Gran Fondo Bike Ride, Mighty Niagara Half Marathon, Cocktails & Cash, Wings of Hope, and Light-a-Life. Charity care and sliding fee scale ensure no patient is denied service due to inability to pay. The organization is governed by a Board of Directors chaired by co-founder Patricia Evans, with no parent company or external PE/VC ownership, and is not publicly traded. Service is restricted to Niagara County residents.

Name

Niagara Hospice

Legal name

Niagara Hospice, Inc.

Website

https://niagarahospice.org

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

51–100 employees

Short description

Niagara Hospice is a 501(c)(3) nonprofit, sole hospice provider in Niagara County, NY, delivering interdisciplinary hospice and palliative care across home, residential, and inpatient settings to terminally ill county residents and their families.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Home Health Care Services (6216), Services for the Elderly and Persons with Disabilities (624120), Ambulatory Health Care Services (621)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Inpatient Hospice (General Inpatient Care) (HLADAHAB), Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO)

Keywords

• Hospice care services
• Palliative care programs
• Bereavement support services
• End-of-life care
• Grief counseling programs

Headquarters

HQ city

Lockport

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Medicare Hospice Benefit: Primary revenue stream through Medicare hospice coverage for eligible patients with terminal illness prognosis of 6 months or less.
2. Medicaid Hospice Coverage: Coverage through Medicaid for eligible patients; Medicaid-only patients can receive care for up to 12 months per NY State regulations.
3. Private Insurance: Most private insurance plans have hospice coverage. Patients should check with carriers about limitations.
4. Donations and Fundraising: Tax-deductible charitable contributions from individuals, businesses, community groups supporting the nonprofit mission.
5. Special Events: Revenue from events including Gran Fondo, Mighty Niagara Half Marathon, Cocktails & Cash, and community fundraisers.
6. Charity Care / Sliding Fee Scale: No one denied hospice care due to inability to pay. Care for uninsured or underinsured patients funded through donations and private pay.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Niagara Hospice provides comprehensive hospice and palliative care services for terminally ill Niagara County residents with a life expectancy of approximately six months or less. Services include in-home hospice care, residential and inpatient hospice facilities (Niagara Hospice House, David's Path, Jeanne's House), palliative care through the Pathways program, bereavement support for up to 13 months post-loss, and complementary therapies including music therapy, pet visits, and the Pet Peace of Mind program.

Product overview

Niagara Hospice is a single, unified hospice and palliative care organization offering a comprehensive portfolio of services for terminally ill Niagara County residents. The core offering consists of home-based hospice care supplemented by three dedicated care facilities: Niagara Hospice House (16 residential and 10 inpatient suites in Lockport), David's Path at Schoellkopf Health Center in Niagara Falls, and Hospice at Jeanne's House at Northgate Health Care Facility in North Tonawanda. The Pathways Palliative Care program provides earlier-stage illness support with case management and remote monitoring. Complementary offerings include Pet Peace of Mind, music and pet therapy, grief support services, veteran services, volunteer programs, and ambulette/DME services. These services work together to provide physical, emotional, spiritual, and bereavement care to patients and families throughout the hospice journey.

Differentiator

Problem solved

Functional benefit

Brands

• Pathways Palliative Care Program: A palliative care program providing case management support and services to individuals living with serious and progressive illness.
• Niagara Hospice House
• David's Path
• Hospice at Jeanne's House

Products and services

• Hospice Care (Home Care) Core hospice services providing expert symptom management, pain relief, and personalized support for terminally ill Niagara County residents in their homes or caregiver homes, delivered by an interdisciplinary team of doctors, nurses, social workers, and spiritual counselors.
• Niagara Hospice House Niagara County's only residential hospice house featuring 16 residential suites and 10 general inpatient suites, providing short-term medical monitoring, symptom management, and residential care for patients with increased caregiving needs.
• David's Path A collaborative hospice unit at Schoellkopf Health Center in Niagara Falls providing specialized hospice services combined with 24-hour skilled nursing care for terminally ill residents.
• Hospice at Jeanne's House A collaborative hospice unit at Northgate Health Care Facility in North Tonawanda, providing 24-hour skilled nursing and hospice services for terminally ill residents in a dedicated hospice unit.
• Pathways Palliative Care A palliative care program providing case management support, symptom management, and services to individuals living with serious and progressive illness, with 24/7 nurse access and remote monitoring capabilities.
• Pet Peace of Mind A national program enabling hospice patients to keep their pets at home, providing pet food, veterinary care, and volunteer in-home pet care assistance at no cost to patients.
• Complementary Therapies Music therapy and pet visits provided to patients to promote positive effects on pain, anxiety, respiratory issues, family communication, coping, and spirituality.
• Grief Support Services Bereavement services including phone calls, video chats, in-person support groups, mailings, grief support blog, and Camp Hope for children, provided for up to 13 months after a loved one's death.
• Volunteer Services Family support, respite volunteers, vigil team, professional volunteers, veteran volunteers, and pet therapy volunteers providing companionship and services to patients and families.
• Veterans Services (We Honor Veterans) Specialized hospice care and support for veterans through the We Honor Veterans partnership with NHPCO and VA, including veteran volunteer matching and military history recognition.
• Ambulette & Durable Medical Equipment Owned and operated ambulette transport services for hospice patients and DME services including oxygen, wheelchairs, walkers, hospital beds, and personal emergency response systems through contracted providers.

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Schoellkopf Health Center (David's Path)coreStrategic or Co-development Partner · 1 May 2013David's Path collaborative hospice unit at 621 10th St., Niagara Falls. Dedicated hospice wing at Schoellkopf provides combined care from Schoellkopf and Niagara Hospice staff including physicians, pharmacists, nurses, social workers, spiritual care providers, music therapists, and volunteers.
• Northgate Health Care Facility (Jeanne's House)coreStrategic or Co-development Partner · 1 March 2012Hospice at Jeanne's House collaboration - first of its kind in New York State. Co-managed residential hospice unit at 7264 Nash Road, North Tonawanda serving residents needing both 24-hour skilled nursing and hospice services.
• DeGraff Memorial HospitalcoreStrategic or Co-development PartnerSkilled nursing facility partner at 445 Tremont St., North Tonawanda for hospice services.
• Elderwood at WheatfieldcoreStrategic or Co-development PartnerSkilled nursing facility partner at 2600 Niagara Falls Blvd., Niagara Falls for hospice services.
• Elderwood at LockportcoreStrategic or Co-development PartnerSkilled nursing facility partner at 104 Old Niagara St., Lockport for hospice services.
• Our Lady of Peace Nursing Care FacilitycoreStrategic or Co-development PartnerSkilled nursing facility partner at 5285 Lewiston Rd., Lewiston for hospice services.
• National Hospice and Palliative Care Organization (NHPCO) / Veterans Affairs (VA)coreStrategic or Co-development PartnerWe Honor Veterans initiative partnership between NHPCO and VA. Niagara Hospice participates in program focused on respectful inquiry, compassionate listening and grateful acknowledgment of veteran patients.
• Veterans Administration BuffalocoreStrategic or Co-development PartnerPartnership established to ensure quality end-of-life care is available to all Niagara County veterans. Goals include educating veterans about hospice benefit, customizing care plans for special needs of veterans, and recruiting veteran volunteers.
• Pet Peace of MindminorStrategic or Co-development PartnerNational organization based in Salem, Oregon. Niagara Hospice is a participating hospice in the program, receiving grants that fund pet-related services including pet food, veterinary care, and in-home pet care assistance volunteers.
• Liberty Home CarecoreTechnology or IntegrationContracted provider for Durable Medical Equipment (DME) services including oxygen, wheelchairs, ambulatory aids, hospital beds, and personal emergency response systems.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Hospice & Palliative Care Buffalo: Another large nonprofit hospice serving Western New York, including the Buffalo metro area adjacent to Niagara County. Directly comparable nonprofit hospice model with home hospice, inpatient hospice house (The Center for Hospice & Palliative Care), palliative care, and bereavement services, competing for referral relationships and workforce in the same regional market.
• Hospice of Central New York: Regional nonprofit hospice serving Onondaga and surrounding counties in Central New York. Operates a comparable integrated model including home hospice, an inpatient hospice residence, palliative care, and bereavement programs, making it a strong structural comparable for facility-based hospice operations.
• Lifetime Care Hospice (Rochester Regional Health): Hospice and home health provider serving the Rochester/Finger Lakes region of New York. Comparable nonprofit hospice model with home hospice, an inpatient hospice residence, and palliative care, and serves a similar Upstate New York demographic profile.

Broad incumbents

• Visiting Nurse Service of New York Hospice: One of the largest nonprofit home health and hospice operators in New York State. Operates hospice and palliative care across NYC and parts of upstate, with comparable programs including home hospice, inpatient hospice residence, and integrated palliative care pathways.
• VITAS Healthcare: The largest hospice provider in the United States, operating across multiple states with a comparable hospice service mix including home hospice, inpatient hospice, palliative care, and bereavement. Represents the national incumbent scale benchmark.
• Amedisys Hospice: Large publicly-traded provider of home health, hospice, and palliative care across the U.S. Comparable hospice and palliative care service lines, with similar focus on in-home hospice delivery, GIP level of care, and bereavement support.
• Gentiva Hospice: National hospice and palliative care provider with comparable service offerings including home hospice, palliative care consults, and bereavement programs. Competes for referral relationships with hospitals, SNFs, and physicians across U.S. markets.
• Compassus: National hospice, palliative, and home health provider operating across multiple states. Operates a comparable integrated hospice model including home hospice, inpatient hospice facilities, and palliative care, with similar partnerships with hospitals and skilled nursing facilities.

Others

• Chemed Corporation (parent of VITAS): Public parent company of VITAS Healthcare. Relevant as the public-market investor reference point for large-scale hospice operator economics and valuation comparables.
• National Hospice and Palliative Care Organization (NHPCO): Industry association for hospice and palliative care providers in the U.S. Niagara Hospice participates in NHPCO's We Honor Veterans partnership, making NHPCO the relevant industry body for standards, advocacy, and benchmarking.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/NiagaraHospice
• LinkedInlinkedin.com/company/niagara-hospice
• Xx.com/NiagaraHospice

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Niagara Hospice