gemeente Lochem
Gemeente Lochem is a Dutch municipal government entity serving 34,213 inhabitants across 216+ km² in Gelderland, delivering civil-registry, permits, tax, waste, and social services through a digital portal and two physical service counters, with tax collection outsourced to Tribuut.
- Company typePrivate
- Founded1800
- HeadquartersLochem, Netherlands
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What gemeente Lochem does
Gemeente Lochem is a Dutch municipal government entity (publiekrechtelijke rechtspersoon) established in 1800 and serving 34,213 inhabitants across more than 216 km² in the Achterhoek region of Gelderland province. The municipality is governed by an executive college comprising Mayor Frans Backhuijs and four aldermen (Marja Eggink-Meuleman, Martine Willems-Beijers, Eric-Jan de Haan, Wendy Goodin), supported by Secretary-Director Dorique Kerkdijk, and employs approximately 332 staff delivering services through a digital-first portal (mijn.lochem.nl) plus two physical service counters — the main gemeentehuis at Hanzeweg 8 in Lochem and the gemeenteloket at Hoofdstraat 45 in Gorssel. Its product portfolio spans civil-registry services (birth, marriage, death, BRP), identity documents (passport, ID, driver's licence), permits and notifications (building, environment, events), waste and environmental services, municipal taxation, spatial planning under the Omgevingswet, and social-domain services delivered through the wholly-owned 't Baken subsidiary covering youth, care, work, and income.
The underlying technology architecture is a layered composite of national Dutch e-government infrastructure and specialised third-party SaaS. Citizen and business authentication is handled through DigiD and eHerkenning; official correspondence flows via the MijnOverheid Berichtenbox; secure transmission of confidential information (BSNs, patient data) relies on Zivver end-to-end encryption; lost-and-found property is managed through the iLost platform; and appointment scheduling runs on MijnAfspraakMaken. Open-government records are exposed via open.lochem.nl under the Wet open overheid (Woo), and the Omgevingsloket provides the Environment Act permitting interface.
Revenue mechanics are entirely statutory and non-commercial. The bulk of the budget derives from the Algemene Uitkering (national government grant), supplemented by municipal taxes collected by Tribuut (OZB property tax, rioolheffing sewerage levy, afvalstoffenheffing waste levy, WOZ valuations) and by per-transaction statutory fees for civil-registry services such as marriage ceremonies (EUR 113–EUR 911), naturalisation (EUR 241–EUR 1,454), and short-stay visa support (EUR 8.00). Customer segments are residents, local SMEs and entrepreneurs (supported by a dedicated Team Economische Zaken with sector-specific account managers), and visitors/tourists. Marketing and citizen engagement operate through the Lochem.nl e-mail service, social channels (Facebook, Instagram, LinkedIn, X), the Lochem Spreekt citizen panel managed by Moventem, the free local newspaper De Berkelbode, and regional outlets including Radio Ideaal, B-FM, De Stentor, and RTV Oost.
gemeente Lochem firmographics
Firmographics- Name
- gemeente Lochem
- Legal name
- Gemeente Lochem
- Website
- https://lochem.nl
- Company type
- Private
- Founded year
- 1800
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Gemeente Lochem is a Dutch municipal government entity serving 34,213 inhabitants across 216+ km² in Gelderland, delivering civil-registry, permits, tax, waste, and social services through a digital portal and two physical service counters, with tax collection outsourced to Tribuut.
- Ownership category
- akta.pro rank
gemeente Lochem industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (9251), Public Administration (92), Administration of Environmental Quality Programs (9241)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH)
Keywords
Where gemeente Lochem is headquartered
LocationHeadquarters
- HQ city
- Lochem
- HQ country
- Netherlands
- HQ region
- Europe
Offices2 records
Markets served
gemeente Lochem business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others
Revenue model
- Municipal Taxes and Levies: The municipality collects various taxes and levies including rioolheffing (sewerage levy), afvalstoffenheffing (waste levy), onroerende-zaakbelasting (property tax), and WOZ values. Collection is handled by Tribuut.
- Civil Registry and Administrative Fees: Statutory fees for services such as marriage registration, civil certificates, passport/ID applications, naturalisation requests, declarations of Dutch nationality, and short-stay invitations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Marriage ceremony at the town hall on weekdays |
| One time/ perpetual license | Pay-as-you-go | Marriage ceremony at self-chosen external location |
| One time/ perpetual license | Pay-as-you-go | Flash marriage (snel/trouwhuwelijk) |
| Other | Pay-as-you-go | Free marriage ceremony |
| Unit Pricing | Pay-as-you-go | Municipal witnesses |
| Unit Pricing | Pay-as-you-go | External marriage officer appointment fee |
| Unit Pricing | Pay-as-you-go | Marriage/partnership certificate book |
| Unit Pricing | Pay-as-you-go | Naturalisation request fee (standard) |
| Unit Pricing | Pay-as-you-go | Naturalisation request fee (asylum recipients) |
| Unit Pricing | Pay-as-you-go | Option request fee (standard) |
| Unit Pricing | Pay-as-you-go | Invitation for short stay (short-stay visa support) |
Distribution channels5 records
Marketing channels8 records
gemeente Lochem product offering
Product offeringCore offering
Gemeente Lochem is the municipal government of Lochem, a Dutch municipality in the Achterhoek region of Gelderland province. It delivers legally mandated public services to its 34,213 residents and local businesses, including civil registry administration (births, marriages, deaths), identity document issuance (passports, ID cards, driver's licenses), population registration (BRP), permits and notifications, waste and environmental management, municipal tax collection, social welfare coordination through its subsidiary 't Baken, and democratic governance via the municipal council. Services are delivered digitally through mijn.lochem.nl, in person at the town hall in Lochem and service counter in Gorssel, and via telephone and secure email.
Product overview
Gemeente Lochem operates as a digital-first municipal government providing citizen services through a unified online portal (www.lochem.nl) complemented by in-person services at municipalityhuis Lochem and Gemeenteloket Gorssel. The service portfolio consists of core civil registry services (passports, ID cards, driver's licenses), BRP population registration, permits and notifications, waste management, municipal taxes (administered via Tribuut), and social services (administered through 't Baken). Services are authenticated via DigiD for citizens and eHerkenning for businesses. The municipality uses Zivver for secure email communication of sensitive data. Key digital platforms include MijnAfspraakMaken for appointments, iLost for lost property, and Open Lochem (open.lochem.nl) for public records under the Wet open overheid (Woo).
Differentiator
Problem solved
Functional benefit
Products and services
- Citizen Services (Burgervoorlichting en Loketdiensten)
Companies that use gemeente Lochem
Customer profileSegments3 records
Ideal customer profiles3 records
gemeente Lochem technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature2 records
gemeente Lochem partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core, major and minor.
- TribuutcoreTribuut is the municipal tax centre that levies and collects all municipal taxes for Gemeente Lochem, including sewerage fees, waste levies, property taxes (OZB), and WOZ valuations. Citizens receive their municipal tax notices directly from Tribuut and can access their personal tax pages via DigiD login.
- ZivvercoreZivver provides end-to-end encrypted email and file transfer services used by the municipality to send confidential information (patient data, BSNs, and other sensitive records) securely to residents and partners. No Zivver account is required for recipients.
- 't Bakencore't Baken is the central municipal service hub for questions about youth, care, work, and income. It is co-branded as part of the municipality's social services offering. Located at a separate address but clearly integrated into the municipality's service portfolio.
- De BerkelbodemajorDe Berkelbode is the free local newspaper (huis-aan-huisblad) for the municipality. The municipality publishes its weekly Gemeentenieuws and official public notices in this newspaper, and a digital version is distributed via the municipality's e-mail service.
- Radio IdeaalminorRadio Ideaal is the local broadcaster for the municipality of Lochem. It covers local news and events relevant to the municipality's residents and tourists.
- B-FMminorB-FM is a local radio station serving Zutphen and surrounding area, including the municipality of Lochem.
- De StentorminorDe Stentor is a daily newspaper (paid) and news site covering the Lochem area, publishing municipal news alongside other regional content.
- RTV OostminorRTV Oost covers Overijssel including parts of the Lochem municipality area with radio and television content.
- MoventemminorMoventem is a research and consultation organisation that supports the Lochem Spreekt citizen panel. They manage postal surveys for residents who prefer to receive questionnaires by mail and can be contacted at (0575) 76 02 27.
- Kompas Volksgezondheid (Kompas Public Health, KVNOG)minorKompas Volksgezondheid (operated by KVNOG – Kwaliteit, Verspreiding en Ondersteuning Gehandicaptenzorg Noord- en Oost-Gelderland) provides health statistics and information about the health of Lochem's inhabitants on their website.
- CBS (Centraal Bureau voor de Statistiek)minorThe Dutch Central Bureau for Statistics provides official population and demographic data for the municipality of Lochem, including the resident count of 34,213 (January 2026).
- Autoriteit Persoonsgegevens (AP)minorThe Dutch Data Protection Authority provides authoritative information on privacy rights. The municipality refers residents to the AP for more information on their privacy rights.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
gemeente Lochem competitors and assessment
Company assessmentMarket position
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
gemeente Lochem social profiles
Digital presencegemeente Lochem financial estimates
Financial estimateRevenue estimate
Valuation estimate
gemeente Lochem leadership team
Management profileNumber of profiles
Profiles6 records
gemeente Lochem subsidiaries and ownership
Company hierarchySubsidiaries1 record
gemeente Lochem funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
gemeente Lochem M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about gemeente Lochem
What does gemeente Lochem do?
Gemeente Lochem is the municipal government of Lochem, a Dutch municipality in the Achterhoek region of Gelderland province. It delivers legally mandated public services to its 34,213 residents and local businesses, including civil registry administration (births, marriages, deaths), identity document issuance (passports, ID cards, driver's licenses), population registration (BRP), permits and notifications, waste and environmental management, municipal tax collection, social welfare coordination through its subsidiary 't Baken, and democratic governance via the municipal council. Services are delivered digitally through mijn.lochem.nl, in person at the town hall in Lochem and service counter in Gorssel, and via telephone and secure email.
Is gemeente Lochem a public or private company?
gemeente Lochem is a private company. It is classified as state government owned and is currently operating.
When was gemeente Lochem founded?
gemeente Lochem was founded in 1800. It employs 251 to 500 people.
Where is gemeente Lochem based?
gemeente Lochem is headquartered in Lochem, Netherlands, in the Europe region.
How does gemeente Lochem make money?
Two revenue lines are on record. Municipal Taxes and Levies are the primary driver. The others are civil Registry and Administrative Fees.
Does gemeente Lochem have an API?
No public API is recorded for gemeente Lochem.
What industry is gemeente Lochem in?
gemeente Lochem's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIALAD, Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance). Its NAICS code is 9251.