LOC International LLC

What LOC International LLC does

LOC International LLC is a Canadian manufacturer and distributor of hotel equipment founded in 1988 by Richard Tanguay and headquartered in Brossard, Quebec, with operating offices in Longueuil and distribution warehouses in Montreal, Toronto, Calgary, and Vancouver. The company supplies over 1,000 products to more than 10,000 hotel customers across North America, Europe, and the Caribbean, spanning in-room electronics (phones, alarm clocks, sound systems, charging stations), in-room appliances (PTAC air conditioning, minibars, refrigerators, safes), TVs and smart displays, RFID and electronic access control, lobby solutions (digital signage, interactive kiosks, sanitizer dispensers), and digital services (Virdee virtual reception, Teknotip cashless tipping).

The core technology portfolio combines proprietary house brands with authorised distribution of third-party brands. Proprietary lines include LOCSafe electronic safes with proprietary SLU hotel management software and CEU emergency unit, LOC Frost compressor-free refrigerators, LOC KeyCards compatible with DormaKaba, MIWA, Onity, and SALTO locks, and LOC Sanitizer dispensers. Distribution partnerships cover Samsung hospitality displays, LG Pro:Centric TVs and PTACs, Philips MediaSuite Android TVs, MIWA, Onity, and Omnitec locks, Bittel phones, Danby, GE Appliances, and Hotpoint HVAC, and ITESMEDIA digital signage. The company is led by President and CEO Vincent Beaudet with an executive team that includes founder Richard Tanguay and VPs for sales/partnerships and operations.

The business model is a hybrid B2B sales model combining enterprise field sales with dedicated regional account managers, an inside-sales quote request system, and no minimum order quantity policy. Revenue is generated through one-time hardware sales, 1-5 year financing arrangements, and emerging transaction fees from Teknotip tipping commissions. The company maintains ISO 9001 certification for safe manufacturing, Health Canada approval for sanitizer products, Best Western Hotels & Resorts Endorsed Supplier status, and has been recognised on the Globe and Mail's Canada's Top Growing Companies list and L'Actualité's Leader de la croissance for five consecutive years (2021-2025). LOC USA and Front Desk Supply are wholly-owned subsidiaries extending distribution into the United States and front-desk consumables.

Name

LOC International LLC

Legal name

LOC International

Website

https://loc-international.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

LOC International LLC is a Canadian hotel equipment manufacturer and distributor founded in 1988, offering 1,000+ proprietary and distributed products — electronics, appliances, security, and digital solutions — to hotel operators across North America, Europe, and the Caribbean.

Ownership category

akta.pro rank

Headquarters

HQ city

Joaquin, Texas

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hotel Equipment Sales: Direct sales of hotel electronics and equipment including phones, alarm clocks, charging stations, sound systems, TVs, PTAC units, minibars, refrigerators, safes, key cards, RFID locks, digital signage, and accessories. One-time purchase model with no minimum order quantities.
2. Electronic Tipping Solutions: Teknotip cashless tipping solution generating revenue through commissions on tips processed, with zero financial risk to hotel establishments.
3. Financing Services: Competitive financing options offered to hotels for 1 to 5 years, providing an additional revenue stream through interest-bearing installment arrangements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

LOC International manufactures and distributes hotel equipment for hotel owners and operators, offering over 1,000 electronic products including in-room electronics (phones, alarm clocks, audio systems, charging stations), in-room appliances (PTAC air conditioning units, mini bars, refrigerators, safes), TVs and smart displays (Samsung, Philips, LG), RFID electronic locks, key cards, sanitizer dispensers, and digital solutions such as virtual reception kiosks and cashless tipping. The company sells proprietary house brands (LOCSafe, LOC Frost, LOC KeyCards, LOC Sanitizer) alongside authorized distribution of third-party hospitality brands.

Product overview

LOC International is a manufacturer and distributor of hotel equipment offering over 1,000 electronic products across multiple categories. The portfolio includes proprietary brands (LOC Frost mini bars and fridges, LOC Safes electronic safes, LOC KeyCards, LOC Sanitizer dispensers) and distributed third-party hospitality brands. Core product categories span in-room electronics (phones, alarm clocks, audio systems, charging stations), in-room appliances (PTAC units from LG, Danby, GE, Hotpoint), TVs and smart displays (Samsung, Philips MediaSuite, LG), RFID/access control (MIWA, Onity, Omnitec locks), lobby solutions (digital signage, interactive kiosks), and digital solutions (Virdee virtual reception, Teknotip cashless tipping). The company serves over 10,000 customers across North America, Europe, and the Caribbean with warehouses in Montreal, Toronto, Calgary, and Vancouver. Founded in 1988, LOC International has been recognized among Canada's Top Growing Companies for five consecutive years (2021-2025).

Differentiator

Problem solved

Functional benefit

Brands

• LOC Frost: Compressor-free, energy-efficient hotel refrigerators and mini bars
• LOC KeyCards
• LOC Safes
• LOC Sanitizer
• Teknotip

Products and services

• LOC Safes (LOCSafe Electronic Safes) Proprietary line of electronic hotel safes available in wall-mounted, recessed door, drawer-style, and top-opening form factors, accommodating laptops from 15 to 17 inches. Features 4-6 digit codes, ADA-compliant backlit epoxy keypad, automatic interior light, audit trail capabilities, and a 5-year commercial warranty. Includes proprietary SLU hotel management software and CEU emergency unit. For hotel owners and operators.
• LOC Frost Mini Bars and Refrigerators Compressor-free, energy-efficient hotel refrigerators and mini bars designed for hospitality environments, offering whisper-quiet operation and energy savings compared to conventional refrigerators. Manufactured by LOC International for hotel rooms.
• LOC KeyCards Customizable hotel key cards compatible with major electronic locking systems including DormaKaba, MIWA, Onity, and SALTO. Used by hotels for guest room access.
• LOC Sanitizer Dispensers Automatic, touchless hand sanitizer dispensers available in wall-mount, table-top, and floor-standing configurations. Health Canada approved (NPN 800977499) for antibacterial gel and liquid disinfectant products.
• Samsung Hospitality Displays and Digital Signage Authorized distribution of Samsung hotel displays including 8K and QLED luxury models, lifestyle displays, UHD premium TVs, standard hospitality displays, The Wall micro-LED for premium installations, and indoor/outdoor LED signage. For hotels and event venues.
• Philips MediaSuite Smart TVs Authorized distribution of Android-powered commercial hospitality TVs featuring Chromecast built-in, integrated Netflix, Google Play Store, Google Voice Assistant, CMND management system, and 3/5-year warranty. For hotel guest rooms.
• LG Hospitality TVs and PTAC Units Authorized distribution of LG Commercial Lite TVs and Pro:Centric-enabled hospitality displays with USB cloning, plus LG PTAC air conditioning units with up to 13.3 EER rating and ultra-quiet BLDC motors.
• Danby PTAC Units Packaged Terminal Air Conditioners with heat pump available in 9,000 BTU, 12,000 BTU, and 15,000 BTU capacities. Feature eco-friendly R410-A refrigerant, corrosion protection, auto-restart, and 24-month warranty. For hotels.
• Virdee Virtual Reception All-in-one virtual check-in and check-out solution combining mobile app and lobby kiosk. Features biometric identity verification, mobile key issuance, payment processing, 24/7 remote support, and integrations with major PMS systems (Mews, WebRezPro, Infor, Oracle, Oscar), payment processors (FreedomPay, Square, Stripe, Shift4, Merchant Link), and lock systems (ASSA ABLOY, Dormakaba, Onity, Miwa, Saflok, SALTO, Hafele). For hotels.
• Teknotip Cashless Tipping Electronic tipping solution enabling guests to tip staff via QR code using mobile wallet or credit card. Commission-based revenue model where hotels bear zero financial risk. For hotels and hospitality staff.
• ITESMEDIA Digital Signage and Interactive Kiosks Interactive kiosks and digital signage solutions for hotels and conference centers powered by ITESLIVE software. Includes wayfinding, room management, and proximity-based content delivery. Turnkey offerings include content strategy, graphic design, data integration, deployment, installation, training, and ongoing support.
• MIWA Electronic Locks (RFID) Authorized Canadian distribution of MIWA RFID-based electronic locking solutions for hotels, including Bluetooth and proximity card access options, and remote gateway unlock capabilities.
• Onity Mobile Access and Electronic Locks Authorized distribution of Onity electronic locking solutions with mobile access technology, enabling mobile key and direct unlock capabilities for hotels.
• Omnitec Electronic Door Locks Authorized distribution of Omnitec electronic door locks featuring Bluetooth unlocking via phone, proximity detection, and keypad access. Models include EVO minimalist design, OS SLIM sleek models, Fit-in, and FLAT 2 variants.
• Bittel Hotel In-Room Phones Authorized distribution of Bittel full-featured hotel room telephones and communication solutions designed for hospitality environments.
• MODA Stackable Audio Modules Distribution of stackable audio system modules designed by Jacob Jensen for hotel rooms, offering customizable sound solutions.
• Homtime and NonStop Alarm Clocks and Charging Stations Distribution of technology-based alarm clocks and USB charging stations for hotel rooms featuring Homtime and NonStop brands.

Quantifiable outcome

• Successfully deployed 275 Philips MediaSuite smart TVs across 3 Best Western hotels with zero room downtime during 6-week installation
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core.

• ITESMEDIAcoreTechnology or IntegrationPartnership with ITESMEDIA for digital signage and interactive kiosk solutions. LOC International offers complete turnkey solutions including content strategy, graphic design, data integration, deployment, installation, training, and ongoing support. Powered by ITESLIVE software developed by Montreal-based specialists.
• VirdeecoreTechnology or IntegrationDistribution partnership for Virdee virtual reception solutions including mobile check-in/check-out apps and lobby kiosks. Virdee provides biometric identity verification, payment processing, mobile key issuance, and 24/7 remote assistance. Integrates with existing hotel hardware and software including ASSA ABLOY, Dormakaba, Onity, Miwa, Saflok, and SALTO lock systems.
• TeknotipcoreTechnology or IntegrationExclusive distribution partnership for Teknotip cashless tipping solution. QR code-based electronic tipping system that processes tips via mobile wallet or credit card with commission-based model. Zero financial risk to hotels.
• SamsungcoreTechnology or IntegrationAuthorized distributor of Samsung hospitality displays including hotel TVs, The Wall LED displays, indoor and outdoor LED signage, and commercial display solutions.
• LG ElectronicscoreTechnology or IntegrationAuthorized distributor of LG commercial hospitality TVs, Pro:Centric hotel TV systems, and PTAC air conditioning units. Features include 4K displays, Pro:Centric management, and energy efficiency up to 13.3 EER.
• Philips Professional DisplaycoreTechnology or IntegrationAuthorized distributor of Philips MediaSuite smart TVs for hospitality featuring Chromecast built-in, Netflix integration, Google Assistant, CMND management, and Android-powered operation.
• DanbycoreTechnology or IntegrationAuthorized distributor of Danby PTAC (Packaged Terminal Air Conditioners) with heat pump. Models available in 9,000 BTU, 12,000 BTU, and 15,000 BTU capacities with up to 13.3 EER efficiency and 24-month warranty.
• MIWAcoreTechnology or IntegrationCanadian distributor of MIWA RFID electronic locking solutions. MIWA locks feature Bluetooth connectivity, proximity card access, and remote gateway unlock capabilities.
• OnitycoreTechnology or IntegrationAuthorized distributor of Onity mobile access technology and electronic locks. Onity solutions enable mobile key and direct unlock capabilities for enhanced guest experience.
• OmniteccoreTechnology or IntegrationAuthorized distributor of Omnitec electronic door locks featuring Bluetooth and proximity card unlocking. Models include EVO minimalist design, OS SLIM sleek profile, Fit-in, and FLAT 2 options.
• GE AppliancescoreTechnology or IntegrationAuthorized distributor of GE Appliances hospitality air conditioning products including PTAC units and commercial HVAC solutions.
• BittelcoreTechnology or IntegrationAuthorized distributor of Bittel hotel phones and communication solutions for in-room hospitality needs.
• HotpointcoreTechnology or IntegrationAuthorized distributor of Hotpoint hospitality appliances for hotel rooms and common areas.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Avendra: Hospitality-focused procurement services company serving hotels, restaurants, and other hospitality operators with supply chain management and sourcing. Comparable to LOC as a B2B supplier ecosystem player in the hotel vertical, though operating more as a procurement services and GPO model.
• HD Supply: Major distributor of facilities maintenance and hospitality supplies, formerly including a dedicated HD Supply Hospitality division. Overlapping distribution capabilities for hotel operators at much larger scale and broader portfolio than LOC.
• American Hotel Register Company: Large US-based hospitality supplies distributor serving hotels with branded products, equipment, and amenities. Closely aligned with LOC International's distribution model and hotel industry focus, though primarily serving the US market rather than Canada.
• National Hospitality Supply: US-based distributor of hospitality products and supplies serving hotels with similar product categories to LOC International. A direct distribution competitor, though primarily serving the US market rather than Canada.
• Guest Supply: A wholly-owned subsidiary of Sysco Corporation and one of the largest dedicated hospitality supplies distributors in North America. Directly comparable to LOC International in product categories (amenities, electronics, equipment) and target customer base (hotel owners and operators), though at materially larger scale.

Broad incumbents

• Grainger: Major broad-line industrial MRO distributor with an extensive B2B e-commerce platform serving hospitality and facilities customers. Comparable as a large-scale B2B distributor, though operating with much broader industrial scope than LOC's hotel-focused specialization.
• Cintas: Large North American services company supplying uniforms, restroom supplies, and first-aid products with growing hospitality exposure. Comparable as a B2B recurring-services distributor to hospitality customers, though broader in scope and much larger in scale than LOC.
• Standard Textile: Vertically integrated manufacturer and distributor of hospitality textiles, amenities, and apparel serving hotels and healthcare. Comparable to LOC in hospitality supply focus, though specializing in textiles and linens rather than electronics and equipment.
• Sysco Corporation: Largest North American foodservice distributor and parent of Guest Supply. Serves hospitality customers through its dedicated hospitality division and competes with LOC in the broader hotel supply ecosystem at significantly larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/loc-international

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LOC International LLC