What Logistics Cluster does

Logistics Cluster is a humanitarian logistics coordination mechanism established in 2005 as part of the Inter-Agency Standing Committee (IASC) cluster system and led by the World Food Programme (WFP). It activates in response to humanitarian emergencies at country, regional, and global levels, providing free common logistics services — including temporary storage, transport, customs clearance facilitation, and information management — to eligible humanitarian organizations (UN agencies, INGOs, LNGOs registered with OCHA). In 2025 it reported 67 countries and territories reached, 16 active operations, and 1,043 partner organizations.

The core technology stack consists of interconnected web-based platforms: LogIE (Logistics Information Exchange) for infrastructure and connectivity data, RITA (Relief Item Tracking Application) for service requests and shipment tracking, LCA (Logistics Capacity Assessment) for country-level assessment, LOG (Logistics Operational Guide) for operational procedures, and the EDUARDO Air Freight Dashboard for cargo monitoring. These are complemented by a mobile application, a Learning Management System for training, and analytical tools (GNA, CCPM, IMPACCT). Physical infrastructure includes dedicated warehouses in active crisis zones, notably 14 facilities with 18,500 sqm of storage capacity in Gaza, plus operational hubs in DRC, Venezuela, and other emergencies.

The organization's business model is not commercial. All services are provided free of charge to humanitarian partners, funded through donor contributions channeled to WFP as the lead agency. Activities are activated through formal IASC cluster coordination mechanisms, country-level working groups, and Global Logistics Meetings, with governance provided by a Strategic Advisory Group. The user base spans UN agencies (WFP, UNICEF, UNHCR, OCHA, WHO, UNFPA, IOM), major INGOs (MSF, ICRC, CARE, Oxfam, Save the Children), and National Red Cross and Red Crescent Societies. No pricing tiers exist; the entity is an inter-agency coordination platform rather than a corporate service provider.

Name

Logistics Cluster

Legal name

Logistics Cluster

Website

https://logcluster.org

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Logistics Cluster is a humanitarian coordination mechanism under the IASC cluster system, led by WFP, providing free common logistics services (storage, transport, customs facilitation) and information management platforms to 1,043+ humanitarian partners across 67 countries and territories.

Ownership category

akta.pro rank

Product category

Humanitarian Logistics Coordination

NAICS

Support Activities for Transportation (488), Freight Transportation Arrangement (488510), General Warehousing and Storage (493110)

SIC

Transportation Services (4700), Public Warehousing & Storage (4220)

akta.pro primary industry

Humanitarian Logistics, Supply Chain & Air/Sea/Land Relief Transport (BPAGAAAI)

akta.pro secondary industries

Logistics, Supply Chain & Humanitarian Air/Sea/Land Transport (BPADADAF), Real-Time Operational Visibility & Exception Management (TLAEAKAC)

Keywords

• Humanitarian logistics coordination
• Emergency response logistics
• Common logistics services
• Inter-agency coordination
• Supply chain coordination

Headquarters

HQ city

Rome

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Coordination and Common Logistics Services (Free): The Logistics Cluster provides coordination, information management, and common logistics services (storage, transport, customs facilitation) free of charge to humanitarian partners. Services are funded through donor contributions to WFP as the lead agency and are not charged to partner organizations. This is not a revenue-generating activity but a humanitarian service model.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The Logistics Cluster is the global humanitarian logistics coordination mechanism under the IASC Cluster Approach, led by the World Food Programme (WFP). It provides free common logistics services including temporary storage, transport, customs clearance facilitation, and information management to humanitarian partners during emergencies. It also operates a portfolio of digital tools (LogIE, RITA, LCA, LOG, EDUARDO, mobile app) and a Learning Management System to support coordinated emergency response across 67 countries and territories.

Product overview

Logistics Cluster operates as a humanitarian logistics coordination mechanism under the IASC Cluster Approach, led by the World Food Programme (WFP). The core platform consists of multiple interconnected digital tools: LogIE (Logistics Information Exchange) for infrastructure and operational data; RITA (Relief Item Tracking Application) for cargo tracking and service requests; LCA (Logistics Capacity Assessment) for country-level logistics assessments; and LOG (Logistics Operational Guide) for operational procedures. The offering is complemented by a mobile application for field access, a Learning Management System (LMS) for training via CrossKnowledge, and the EDUARDO Air Freight Dashboard for cargo flight monitoring. The platform also provides Common Logistics Services including free storage, transport, and customs clearance support to humanitarian partners, along with analytical tools like Gaps and Needs Analysis (GNA) and Cluster Coordination Performance Monitoring (CCPM). Together, these products form a comprehensive humanitarian logistics coordination ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• LogIE (Logistics Information Exchange): Platform for logistics information sharing and infrastructure data
• LCA (Logistics Capacity Assessment)
• LOG (Logistics Operational Guide)
• RITA (Relief Item Tracking Application)
• EDUARDO (Air Freight Dashboard)
• LMS (Learning Management System)
• WREC Coalition

Products and services

• LogIE (Logistics Information Exchange) Web-based platform providing logistics operational information including infrastructure data, connectivity status in affected zones, Concept of Operations information, and customizable mapping capabilities for operational planning. Used by humanitarian organizations for logistics coordination during emergencies.
• RITA (Relief Item Tracking Application) Application for tracking relief items and managing service requests, including online Service Request Form (SRF) submissions and shipment tracking capabilities for humanitarian partners.
• Logistics Capacity Assessment (LCA) Platform for assessing logistics capacity in countries, providing data on infrastructure, transport, and supply chain capabilities for emergency preparedness and planning.
• LOG (Logistics Operational Guide) Operational guide covering logistics procedures including dangerous goods transport, medical item transport, and warehouse management guidelines for humanitarian logistics practitioners.
• Logistics Cluster Mobile Application Mobile application enabling users to access logistics information, submit updates, and receive notifications on humanitarian emergencies and operations. Available on Android (Google Play) and iOS (Apple App Store).
• Air Freight Dashboard (EDUARDO) Dashboard for tracking and monitoring air freight operations and humanitarian cargo flights, with data on mobilized air tonnage and flight counts for humanitarian operations.
• Learning Management System (LMS) Training platform (powered by CrossKnowledge) providing access to logistics training courses including Basic Humanitarian Logistics Course (BHLC), Emergency Logistics Initial Training (ELIT), Logistics Cluster Coordination Training (LCCT), Logistics Response & Transportation Training (LRTT), Training of Trainers (TOT), and Information Management Training (IMT).
• Common Logistics Services Free-of-charge logistics services including storage, transport, customs clearance support, and procurement assistance provided to humanitarian organizations during emergency responses. Available through the Service Request Form (SRF) mechanism.

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• Airbus FoundationcoreStrategic or Co-development PartnerAirbus Foundation is a key strategic partner of the Logistics Cluster, providing support for humanitarian logistics operations. The partnership leverages Airbus Foundation's aviation resources and networks to enhance humanitarian logistics capacity, particularly for air transport of relief supplies.
• LET (Logistics Emergency Team)coreStrategic or Co-development PartnerLET is the Logistics Emergency Team - a partnership of five humanitarian logistics organizations (WFP, UNICEF, UNHCR, Oxfam, and Save the Children) that provides rapid logistics support to humanitarian operations. LET members collaborate through the Logistics Cluster coordination mechanism.
• WFP (World Food Programme) Supply ChaincoreOthersWFP serves as the lead agency for the Logistics Cluster and provides the primary operational infrastructure including warehouses, transport assets, and staff. WFP Supply Chain capabilities are leveraged through the cluster mechanism for common services to all humanitarian partners.
• UNHRD (United Nations Humanitarian Response Depot)coreStrategic or Co-development PartnerUNHRD, managed by WFP, serves as pre-positioned storage hubs for humanitarian relief supplies. The Logistics Cluster works with UNHRD for surge capacity and rapid deployment of relief items during emergency responses. UNHRD locations include Malaysia, Panama, Ghana, UAE, and Belgium.
• IASC (Inter-Agency Standing Committee)coreOthersThe Logistics Cluster is part of the IASC cluster system. IASC established the cluster approach to strengthen humanitarian response through coordinated leadership and accountability. The Logistics Cluster is the designated coordination mechanism for logistics under this framework.
• OCHA (UN Office for the Coordination of Humanitarian Affairs)coreStrategic or Co-development PartnerOCHA coordinates humanitarian response at global and country levels. The Logistics Cluster works closely with OCHA on humanitarian cargo tracking, coordination meetings, and access advocacy. In Venezuela, OCHA published the HNRP Addendum as part of the earthquake response.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• OCHA (UN Office for the Coordination of Humanitarian Affairs): OCHA is the UN system-wide humanitarian coordinator that convenes the IASC, publishes needs assessments (HRP/HNRP), and coordinates clusters at country level. It is a broad incumbent peer because the Logistics Cluster formally reports into OCHA-led coordination structures and shares the inter-agency humanitarian coordination mandate globally.
• International Organization for Migration (IOM): IOM operates large-scale humanitarian logistics, transport, and warehousing operations globally, and is also a Logistics Cluster partner organization. It is a broad incumbent peer because IOM's logistics and movement services overlap with the Cluster's transport and warehousing coordination mandate, especially in displacement crises.
• World Food Programme (WFP) Supply Chain: WFP Supply Chain is the parent/lead agency of the Logistics Cluster and operates the world's largest humanitarian logistics operation, including UNHRD depots, global transport fleets, and the global logistics workforce. It is comparable because it provides the operational backbone (warehouses, transport assets, staff) that the Cluster coordinates on top of, with overlapping service categories around humanitarian storage and transport.

Emerging players

• REACH Initiative: REACH Initiative produces humanitarian information management products (assessments, maps, data) that complement Logistics Cluster information platforms such as LogIE and LCA. It is an emerging peer because it produces overlapping logistics-relevant data (infrastructure, access, capacity) at country level that the Cluster coordinates against.
• Fleet Forum: Fleet Forum is a WFP-hosted network promoting safe and sustainable humanitarian vehicle fleet operations, sharing best practice across humanitarian NGOs and UN agencies. It is a peer because it operates in the same ecosystem of humanitarian transport logistics, supported by similar donors, and serves overlapping Fleet Management and Operations partners in the Logistics Cluster network.

Direct peers

• Emergency Telecommunications Cluster (ETC): ETC is a sister IASC cluster coordinated by WFP, providing shared IT and telecommunications services during humanitarian responses. It is a direct peer because it operates under the same IASC governance, lead agency (WFP), country-cluster activation model, and information-management platform approach as the Logistics Cluster, and is often co-located (e.g., LTC in DRC, Lebanon).
• Logistics Emergency Team (LET): LET is a partnership of WFP, UNICEF, UNHCR, Oxfam, and Save the Children that provides rapid logistics support during humanitarian emergencies. It is a direct peer because LET members collaborate through the Logistics Cluster coordination mechanism and its member organizations are simultaneously the Cluster's largest service providers and requesters.
• UNHRD (United Nations Humanitarian Response Depot): UNHRD, managed by WFP, operates a global network of pre-positioned humanitarian storage hubs in Malaysia, Panama, Ghana, UAE, and Belgium. It is a direct functional peer because it delivers part of the same common logistics services (pre-positioning, storage, rapid dispatch) that the Logistics Cluster coordinates at country level during emergencies.

Others

• ALNAP (Active Learning Network for Accountability and Performance in Humanitarian Action): ALNAP is the humanitarian sector's learning and accountability network, hosting state-of-the-practice evaluations across clusters. It is an adjacent peer because it informs Logistics Cluster strategy, contributes lessons-learned content, and operates as a knowledge counterpart to the Cluster's coordination function.
• Humanitarian Logistics Association (HLA): HLA is a professional association focused on advancing humanitarian logistics practice, training, and standards. It is an adjacent peer because it represents many of the practitioners that consume Logistics Cluster services and supports professional development that complements the Cluster's LMS and BHLC/LCCT training catalogue.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/logcluster
• YouTubeyoutube.com/user/logcluster
• Facebookfacebook.com/logcluster
• LinkedInlinkedin.com/company/logcluster
• Instagraminstagram.com/logcluster

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Logistics Cluster