Ville de Lourdes

What Ville de Lourdes does

Ville de Lourdes is the municipal government (collectivité territoriale) of Lourdes, a city in the Hautes-Pyrénées département of France's Occitanie region. Established as a separate commune in 1853 and headquartered at 2 rue de l'Hôtel de Ville, the municipality employs 61 staff and operates across three primary sites: the main Hôtel de Ville, a civil-status and population services office at 1 avenue du Maréchal Foch, and a water/sanitation liaison office at 12 avenue Saint-Joseph managed by delegate SUEZ EAU FRANCE. Its core functions include civil status and electoral administration, urban planning, ecological transition, green-space management (60 hectares), natural-area stewardship (20 hectares plus 1,200 hectares of forest including the 400-hectare Bois de Lourdes), cemetery maintenance (8 cemeteries), public works, and tourism support infrastructure.

The city is internationally renowned as a Catholic pilgrimage destination anchored by the Sanctuary of Lourdes and the heritage of Saint Bernadette Soubirous, receiving over 1 million visitors annually. It co-founded the Shrines of Europe network in 1996 alongside six other European Marian pilgrimage cities and maintains bilateral twinning with Czestochowa (1990), Fatima (2013), Bethlehem (2016), and Nevers (2021). Its digital presence consists of a WordPress CMS-based municipal website (lourdes.fr) using Google Analytics and Brevo for email, supported by a social media footprint on Facebook, LinkedIn, YouTube, and Instagram, a quarterly municipal magazine (Lourdes ma Ville), and an active press office. There is no proprietary technology platform or commercial SaaS offering; the WordPress site functions as an informational and procedural portal for residents and visitors.

As a public administrative entity, Ville de Lourdes does not operate commercial pricing. It is funded through local taxation, government grants (including support from the French Ministry of Foreign Affairs for international partnerships), and nominal administrative fees for permits and official documents. The municipality participates in several intergovernmental initiatives: Plan Avenir Lourdes (a 100-action economic recovery program), Action Cœur de Ville (a national urban revitalization program with EPF Occitanie, Caisse des Dépôts, Action Logement, Epareca, and Département des Hautes-Pyrénées), the DCOL device for international strategy development via Cités Unies France, and EV charging deployment via the SDE65/ReveoCharge network. The city is governed by elected officials led by Mayor Thierry Lavit.

Name

Ville de Lourdes

Legal name

Ville de Lourdes

Website

https://lourdes.fr

Company type

Private

Founded year

1853

Operating status

Operating

Headcount range

51–100 employees

Short description

Ville de Lourdes is the French municipal government of Lourdes, providing administrative, urban planning, ecological, and tourism-support services to local residents, pilgrims, and visitors through a 61-person staff and three municipal offices.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Urban Planning and Community and Rural Development (92512), Administration of Urban Planning and Community and Rural Development (925120), Administration of Public Health Programs (923120)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Economic Development & Business Licensing (Local) (BPAIACAN), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), City/Municipal Public Health Departments (HLAJAAAC), City Squares, Old Towns & Landmark Districts (THAJACAJ)

Keywords

• Municipal administration
• Civil status services
• Public administration
• Urban planning services
• Local government services

Headquarters

HQ city

Lourdes

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Supply Chain, Marketing or Sales

Distribution channels4 records

Marketing channels5 records

Core offering

Ville de Lourdes is the municipal government of Lourdes, France, delivering public administration services to residents, businesses, pilgrims and visitors. Its core offerings include civil status and population services, urban planning and construction permits, local economic development programs (Action Cœur de Ville, Plan Avenir Lourdes), cultural and sporting event programming, environmental and green-space management, and a municipal information portal. The city is funded through taxation, government grants, and nominal administrative fees rather than commercial pricing.

Product overview

Ville de Lourdes is a municipal government entity operating a municipal website (lourdes.fr) that serves as the official digital portal for the city. The site functions as a government information and services platform, providing residents and visitors with access to administrative services, news and events, tourism information, and community resources. No commercial SaaS product or technology platform is offered by the city organization itself — the digital presence consists of a municipal informational website built on WordPress with standard web technologies.

Differentiator

Problem solved

Functional benefit

Products and services

• France Services Lourdes Accessibility service point at the Hôtel de Ville providing assisted access to administrative procedures for residents, with a dedicated ACCEO platform for hearing-impaired users. Open during standard town hall hours.
• Carte d'identité et passeport (ID and passport service) Civil status service for Lourdes residents to apply for national identity cards and passports at the Hôtel de Ville, in coordination with French national civil-status procedures.
• Démarches en ligne (Online administrative procedures) Online portal offering residents the ability to submit administrative requests and access municipal procedures digitally, reducing the need for in-person visits to the town hall.
• Portail Famille (SIMAJE) Family portal operated by SIMAJE providing childhood and youth services information and procedures for families in Lourdes.
• Service Urbanisme, Habitat, Construction Municipal urban-planning, housing and construction service handling permits, planning rules, and development applications for the territory of Lourdes.
• Service Population (État civil, Funéraire, Élections, Affaires Générales) Population services office at 1 avenue du Maréchal Foch providing civil status, funerary, electoral, and general affairs services to residents of Lourdes.
• Service de l'eau et assainissement (delegated to SUEZ EAU FRANCE) Water and sanitation service for Lourdes, operated since January 1, 2020 as a delegated public service by SUEZ EAU FRANCE under the Communauté d'agglomération Tarbes-Lourdes-Pyrénées. The SUEZ office is located at 12 avenue Saint-Joseph, Lourdes.
• Action Cœur de Ville (Lourdes) Urban revitalization program for the city center of Lourdes, implemented in partnership with Etablissement Public Foncier Occitanie (EPF), Caisse des Dépôts, Action Logement, Département des Hautes-Pyrénées, and Epareca. Focused on housing, commercial property, and city-center renewal.
• Plan Avenir Lourdes (PAL) Strategic municipal program of 100 actions for the economic recovery of Lourdes, covering urban renewal, tourism, environment, and city-center revitalization.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered major and core.

• Nevers (France)majorStrategic or Co-development Partner · 13 April 2021Twin city agreement decided by municipal councils April 13, 2021, and officially signed November 14, 2021. Connected through Saint Bernadette Soubirous who lived in Nevers. Aims to develop cultural, sports, educational, eco-responsible and economic projects including a digital platform for employment and economic development.
• Cités Unies FrancemajorStrategic or Co-development Partner · 1 January 2021CUF is the head of the transpartisan network of French local authorities engaged in international action. The city joined in 2021 and also applied to the DCOL device in July 2021 to receive support in developing an international strategy. CUF helps collectivities with economic development, territorial marketing, environmental challenges, and human/social development.
• Bethléem (Palestine)majorStrategic or Co-development Partner · 1 March 2016Twin city relationship since March 1, 2016 with this holy city recognized by three Abrahamic faiths. Cooperation includes cultural, human, economic and tourism development actions. A project funded by the Ministry of Foreign Affairs supports the partnership.
• Ourem-Fatima (Portugal)coreStrategic or Co-development Partner · 7 November 2013Twin city agreement signed November 7, 2013, building on existing Shrines of Europe partnership since 1996. The convention aims to develop links between these two world-renowned Marian sites. Tenth anniversary of collaboration celebrated in June 2024.
• Shrines of Europe NetworkcoreStrategic or Co-development Partner · 1 January 1996International network of 7 major European pilgrimage cities (Lourdes, Fatima, Czestochowa, Altötting, Loreto, Mariazell, Einsiedeln) created in 1996. Each city receives over 1 million visitors annually. The association aims to promote the pilgrimage destinations collectively and is working toward Cultural Route designation from the Council of Europe. The network organizes photo exhibitions, cultural events, and scientific cooperation.
• Czestochowa (Pologne)coreStrategic or Co-development Partner · 1 January 1990First twin city relationship formalized August 5, 1990. Known as 'Petite Lourdes' (Little Lourdes), both cities share common values of solidarity and intercultural exchange. The Association L'Etoile Bleue and the Maison de l'Europe et du Jumelage de Lourdes were created to support this cooperation.
• Etablissement Public Foncier Occitanie (EPF)majorStrategic or Co-development PartnerPartner in Action Cœur de Ville program for urban revitalization, specifically for housing and commercial property acquisition.
• Département des Hautes-PyrénéesmajorStrategic or Co-development PartnerDepartmental council partner in Action Cœur de Ville program.
• SYMATcoreStrategic or Co-development PartnerSyndicat Mixte des Vallées des Gaves managing waste collection. Partnered with city since 2017 for underground waste containers installation. Co-financed the 562,000€ HT waste infrastructure project.
• SUEZ EAU FRANCEcoreOthersWater and sanitation service delegate managing water distribution and sanitation on behalf of the community since January 1, 2020, when competencies transferred to Communauté d'agglomération Tarbes-Lourdes-Pyrénées.
• EparecamajorStrategic or Co-development PartnerPublic establishment for commercial areas intervention, working in partnership with EPF for Action Cœur de Ville to address both housing and commerce.
• Syndicat Départemental d'Energie des Hautes-Pyrénées (SDE65)majorStrategic or Co-development PartnerDepartmental energy union partner for electric vehicle charging stations installation. Manages 6 charging points in Lourdes as part of 188 stations in the department operated by ReveoCharge.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Communauté d'Agglomération Tarbes-Lourdes-Pyrénées: Inter-municipal structure that now holds water/sanitation competencies for Lourdes and coordinates broader regional economic development. Most directly comparable as a public-sector partner of equivalent scale and regional remit.
• Bethlehem Municipality (Palestine): Twin city since 2016; municipality of a holy city recognized by three Abrahamic faiths. Comparable as a small municipality whose municipal agenda is shaped by religious heritage, tourism, and international cooperation — though in a very different geopolitical context.

Direct peers

• Gemeinde Mariazell: Shrines of Europe member; small Austrian Alpine municipality whose municipal activities center on a major pilgrimage basilica. Operates a virtually identical municipal-tourism-pilgrimage model to Lourdes.
• Bezirk Einsiedeln: Shrines of Europe member; Swiss municipality built around the Einsiedeln Abbey pilgrimage site. Closely comparable in scale, governance, and reliance on pilgrimage-related visitation.
• Stadt Altötting: Shrines of Europe member (since 1996) and a Bavarian pilgrimage town of comparable scale to Lourdes. Shares the same profile of a small town whose economy and municipal services are organized around a major Marian shrine and annual pilgrim traffic.
• Comune di Loreto: Shrines of Europe member; Italian municipality hosting the Basilica della Santa Casa, with the same small-town, pilgrimage-anchored municipal structure as Lourdes.
• Ourém (Câmara Municipal) - Fátima: Sister city in the Shrines of Europe network since 1996 and twinned since 2013. Both are small municipalities anchored by a major Marian pilgrimage destination with annual visitor counts above 1 million, sharing the same tourism-dependent municipal model.
• Ville de Nevers: French twin city of Lourdes since 2021, connected through Saint Bernadette Soubirous. Similar-sized French commune with comparable administrative structure and ongoing heritage-tourism programming.
• Sanctuary of Our Lady of Czestochowa (Jasna Góra) / City of Czestochowa: Founding Shrines of Europe member and Lourdes' first twin city (1990). Czestochowa operates a parallel municipal and pilgrimage-tourism model around Jasna Góra, with comparable visitor flows and heritage-driven urban management.

Others

• Cités Unies France: Network of French local authorities engaged in international action, of which Lourdes became a member in 2021. Provides international strategy support and is the umbrella peer network for French municipalities pursuing decentralized cooperation, of which Lourdes is a typical member.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/VilledeLourdes
• Facebookfacebook.com/VilledeLourdes
• LinkedInlinkedin.com/company/ville-de-lourdes

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ville de Lourdes