Bureau LWPC

What Bureau LWPC does

Bureau LWPC is a privately held, founder-led Dutch social welfare organization established in 2012 (originally as Liane Wolfert Personal Coaching) and headquartered in Swifterbant, Flevoland. It develops and executes community-based support programs for people in vulnerable circumstances, organized around three primary user segments: informal caregivers (mantelzorgers), people with mental health vulnerabilities waiting for care, and individuals experiencing loneliness or social isolation, with a secondary focus on disadvantaged youth and families. The portfolio comprises repeatable concepts — Mantelkring (caregiver peer support), OpenJeHart (low-threshold social activation), the multi-age WachtVerzachter family (waiting-list peer matching for mental healthcare), The Young A-Team (youth ambassadors), Love Your Mind (youth mental health with MindMaatjes), the Aandachtcentrum telephone support hub, Lelystads Ontmoeten (caregiver respite), and the Bakkie Aandacht mobile outreach unit — all delivered through a methodology grounded in trained experienced experts (ervaringsdeskundigen) and an internal Academy that credentialed hundreds of volunteers.

The underlying operating model is professional services rather than software: revenue is generated through multi-year municipal government contracts and welfare organization commissions, with supplementary income from custom training and bespoke event execution. Customer concentration sits almost entirely in the Dutch public and social sector — at least eight municipalities (Dronten, Lelystad, Den Haag, Utrecht, Eindhoven, Nieuwegein, Kampen, Stichtse Vecht) plus regional welfare NGOs and healthcare providers (GGZ Delfland, Youz, Schakenbosch, etc.). The organization employs 18 core professionals and coordinates hundreds of unpaid volunteers, and has been recognized through the Mantelzorg Award (2017), Onderneming van het Jaar Dronten (2019), Big Hug Award (2024), and inclusion of its Creatief Leven course in the Ministry of VWS toolkit. Distribution is direct via municipal procurement and partnership channels, with no disclosed external funding, app, API, or AI/ML components.

Name

Bureau LWPC

Legal name

Bureau LWPC

Website

https://lwpc.nl

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Bureau LWPC is a Dutch social welfare organization that develops and delivers community-based peer-support programs — including Mantelkring, OpenJeHart, and the WachtVerzachter family — for caregivers, people with mental health vulnerabilities, and those experiencing loneliness, serving Dutch municipalities, welfare organizations, and healthcare providers through trained experienced experts.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Individual and Family Services (6241), Social Assistance (624), Social Advocacy Organizations (8133)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Health, Prevention & Health Education (BPAGACAC)

akta.pro secondary industries

Health Equity, Access & Social Determinants Programs (BPAIAJAO), Maternal, Child & Family Health Organizations (BPAGACAF)

Keywords

• Social welfare services
• Community care programs
• Vulnerable population support
• Welfare concept development
• Municipal welfare consulting

Headquarters

HQ city

Swifterbant

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Municipal Government Contracts: Primary revenue stream from contracts with Dutch municipalities (gemeenten) to implement social welfare projects addressing loneliness, mental health, and caregiver support.
2. Welfare Organization Contracts: Contracts with social welfare organizations (welzijnsorganisaties) for project implementation and training services.
3. Custom Training Services: Customized training programs delivered to welfare organizations and municipalities. Their own training bureau is hired to provide tailored training courses.
4. Self-initiated Social Projects: Projects executed based on societal objectives set by the organization itself, beyond commissioned work.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Bureau LWPC designs and delivers innovative social welfare concepts and programs for people in vulnerable circumstances. The portfolio includes community-based interventions (Mantelkring, Aandachtcentrum), youth-focused tools (WachtVerzachter jeugd- and jongereneditie, The Young A-Team), mental health programs (Love Your Mind, OpenJeHart), local meeting initiatives (Lelystads Ontmoeten, Bakkie Aandacht), and training and events delivered to municipalities and welfare organizations in the Netherlands.

Product overview

Bureau LWPC operates as a unified product portfolio centered on social welfare innovation, developing and executing multiple distinct programs for people in vulnerable circumstances. The core offering consists of community-based support programs including Mantelkring (caregiver support), OpenJeHart (social connection), and the WachtVerzachter family (mental health waiting list support across multiple age-specific editions). Supporting infrastructure includes Aandachtcentrum/Aandachtcentrum Lelystad (centralized support centers), Bakkie Aandacht (mobile outreach), and Lelystads Ontmoeten (caregiver living room). The organization also provides supplementary services including an Academy for training volunteers/experienced experts, custom event development, and the VWS-recognized Creatief Leven program for chronic loneliness. All programs share a common methodology using experienced experts and peer support to provide early detection and prevention of social isolation.

Differentiator

Problem solved

Functional benefit

Brands

• Mantelkring: Support group for informal caregivers providing recognition, relaxation, and contact with peers.
• OpenJeHart
• WachtVerzachter
• The Young A-Team
• Love Your Mind
• Aandachtcentrum
• Lelystads Ontmoeten
• Bakkie Aandacht
• Aandachtcentrum Lelystad
• Bureau LWPC Academy

Products and services

• Mantelkring

Quantifiable outcome

• Thousands of people guided in the Netherlands through prevention and early detection projects
• +3 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Eigenwijze CompanycoreStrategic or Co-development PartnerCollaborated with Eigenwijze Company to develop the WachtVerzachter, a support program for people waiting for mental healthcare. WachtVerzachter pairs individuals with experienced experts and provides activity programs.
• Challenge Up van Welzijn LelystadcoreStrategic or Co-development PartnerThe Young A-team was created through collaboration with Challenge Up from Welzijn Lelystad. Young people aged 16-25 who have experienced adversity serve as ambassadors sharing their stories to help others.
• Jongerenraad Rabobank HaaglandenminorGTM or Marketing PartnerA variant of The Young A-team was piloted in municipality Den Haag through collaboration with the Youth Council of Rabobank Haaglanden, addressing youth loneliness.
• BREN (Boven Regionaal Expertise Netwerk)coreStrategic or Co-development PartnerLove Your Mind project was developed in collaboration with a build team from BREN. Project focuses on youth mental health with peer support through MindMaatjes.
• ExpExminorStrategic or Co-development PartnerPartner in Love Your Mind project for youth mental health support in region Haaglanden.
• Centrum16-22minorStrategic or Co-development PartnerPartner in Love Your Mind project for youth mental health support in region Haaglanden.
• YouzminorStrategic or Co-development PartnerPartner in Love Your Mind project for youth mental health support in region Haaglanden.
• GGZ DelflandminorStrategic or Co-development PartnerPartner in Love Your Mind project for youth mental health support in region Haaglanden.
• Jeugdwerk van WijkZminorStrategic or Co-development PartnerPartner in Love Your Mind project for youth mental health support in region Haaglanden.
• SchakenboschminorStrategic or Co-development PartnerPartner in Love Your Mind project for youth mental health support in region Haaglanden.
• Stichting JessminorStrategic or Co-development PartnerPartner in Love Your Mind project for youth mental health support in region Haaglanden.
• Jongeren Informatie Punt (JIP)minorStrategic or Co-development PartnerPartner in Love Your Mind project for youth mental health support in region Haaglanden.
• Haags OntmoetenminorStrategic or Co-development PartnerCollaboration for organizing High Tea events for caregivers in all districts of Den Haag.
• Sportief PlusminorStrategic or Co-development PartnerCollaboration with Haags Ontmoeten and Sportief Plus for organizing High Tea events for caregivers in Den Haag.
• Coalitie tegen Eenzaamheid ZamenEenminorStrategic or Co-development PartnerPartner in building meetings (bouwbijeenkomsten) for Coalition against Loneliness. Minister Hugo de Jonge visited Dronten linked to event of ZamenEen.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Others

• VSBfonds: VSBfonds is a Dutch philanthropic fund that supports citizen-led initiatives for social cohesion and participation. It is a current funder/partner visible on Bureau LWPC's client roster and a peer in the Dutch civic welfare funding ecosystem, but does not itself deliver frontline services.

Direct peers

• ExpEx (Ervaringsdeskundigen Netwerk): ExpEx is the Dutch umbrella network of ervaringsdeskundigen (experts by experience) working in mental health, youth care, and social welfare. ExpEx is a direct peer — and named partner — in Bureau LWPC's Love Your Mind project, both organizations deploying lived-experience practitioners as frontline peer supporters.
• Stichting Present: Stichting Present is a Dutch nonprofit that mobilizes volunteers to support vulnerable people (caregivers, lonely individuals, those in financial hardship) through local welfare partnerships. Its volunteer-driven, prevention-oriented model in the social domain is directly comparable to Bureau LWPC's Mantelkring and OpenJeHart programs.
• Stichting de Vrolijkheid: Stichting de Vrolijkheid runs creative activity programs for vulnerable children and families in Dutch asylum-seeker and welfare settings. It is comparable to Bureau LWPC's The Young A-Team and Love Your Mind in deploying experiential, peer-led interventions for socially vulnerable youth and families.
• Coalitie tegen Eenzaamheid (Eén tegen Eenzaamheid): Eén tegen Eenzaamheid is the Dutch national coalition against loneliness, convening municipalities, organizations, and citizens to run loneliness interventions. Bureau LWPC is an active member and project partner; both organizations deliver loneliness-prevention programming funded by Dutch municipalities and the Ministry of VWS.

Broad incumbents

• Movisie: Movisie is the Netherlands' leading knowledge institute for the social domain, developing methodologies, training, and applied research used by municipalities and welfare organizations. It is a comparable in the same Dutch welfare ecosystem, but functions as a research/advisory body rather than a frontline project implementer.
• Mezzo: Mezzo is the Dutch national association for informal caregivers (mantelzorgers), offering support, advocacy, and advice across the country. It is a direct comparable for Bureau LWPC's Mantelkring caregiver-support program, but operates at a much larger national scale rather than a project-based municipal delivery model.
• Welzijn Nederland: Welzijn Nederland is the Dutch sector association for local welfare organizations (welzijnsorganisaties). It represents many of the counterparties that contract Bureau LWPC to deliver programs, and its members compete for the same municipal welfare contracts that fund LWPC's project portfolio.
• Oranje Fonds (Oranjebond): Oranje Fonds is the Dutch national fund supporting social cohesion and volunteer-led welfare initiatives, including the NLdoet volunteer day. It is an adjacent ecosystem participant — a potential funder of Bureau LWPC's programs and a competitor in the Dutch civic welfare space — rather than a direct service provider.
• Mind (voor psychische gezondheid): Mind is the Dutch national NGO platform for mental health, providing information, peer support, and advocacy. Its peer-support and waiting-list navigation activities overlap with Bureau LWPC's WachtVerzachter family and Love Your Mind, but Mind operates nationally as an advocacy/lobby platform rather than a municipal project implementer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/bureaulwpc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Bureau LWPC